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Paradigm Interactions Enterprise Agility

Some components of Enterprise Agility

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Paradigm Interactions Enterprise Agility

  1. 1. Enterprise Agility the Customer Revolution Paradigm Interactions Inc.
  2. 2. Customers Experience Reality device tech business tech tech bandwidth tech 3rd party business tech 3rd party tech enterprise enterprise enterprise enterprise enterprise enterprise enterprise enterprise enterprise enterprise enterprise enterprise Word of Mouth Social Media The Press Regulators Word of Mouth Social Media All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  3. 3. Customers Ecosystem Silos Customers • Customer Tasks • Customer Context • Customer Time • Customer Targets The Business • Customer Knowledge/Lifecycle • Customer Insights • Business Context • Business Targets Change • Business Knowledge/Lifecycle • Business Context • Technology Context • Innovation Context Run • Customer Knowledge/Lifecycle • Business Context • Business Targets • Functionality/Regulation Technology • Business Context • Business Targets • Functionality/Regulation • Technology Strategy 3rd Parties • Contract Knowledge/Lifecycle • Business Context • Business Targets • Technology Context All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  4. 4. Enterprise Agility Problem Statement We make decisions within our silos Program's/Projects are slow to start and deliver inefficiently Program's/Projects perform unnecessary work Program's/Projects do not work on the right things at the right time Governance and control is fragmented, complex, costly and slow to navigate Remove silos Work not Skills 1st Value slicing Economic ordering Transparent, Self Service, Automated Treatment Plan All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  5. 5. Enterprise Agility Solution Customers * Business Domain Technology Counterparty Domain C h a n g e R u n 3 P a r t y shared services shared services shared services Customer Task (journeys) • Customer Knowledge/Lifecycle • Customer Insights • Business Knowledge/Lifecycle • Business Context • Technology Context • Innovation Context • Contract Knowledge/Lifecycle • Functionality/Regulation • Technology Strategy Business People Technology People 3rd Party People Applications Infrastructure Innovation Market moves Customer Task (groups) Platform Team (continuous planning, strategic design) * Customer is interchangeable with colleague All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  6. 6. Enterprise Agility Optimisations Customers * Business Domain Technology Counterparty Domain C h a n g e R u n 3 P a r t y shared services shared services shared services Financial accountability for outcomes not programs or projects Accountable for outcomes not building, changing or running software Measurement of cycle time from idea to value (slice, WSJF, economic ordering) Transparent, automated and self-service governance at platform level in domains Automated governance validations in CI CD to enable rapid deployment All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  7. 7. Customers Opportunity Customer Value Incremental regular improvements in customer experience Enterprise Value Stabilise and improve customer experience, reestablish trusted partner engagement and as a growth environment device tech business tech tech bandwidth tech 3rd party business tech 3rd party tech Slice 1 Slice 2 Slice 3 Slice 4 Slice 5 Slice 6 Slice 7 5 8 20 13 13 8 3 B A D F E C G * Weighted Shortest Job First Slice WSJF Order All right reserved. Copyright ©2016 Paradigm Interactions Inc.
  8. 8. Enterprise Agility • A new way for customers to see their voices are heard, experience is stabalised and to consider a growing engagement • A new way for business to define ideas and meet targets • A new way for the enterprise to gain transparency on the progress and quality of work • A new way to measure effectiveness and impact of expenditure Enterprise Agility can’t be run from templates it requires consultation with the in house subject matter experts ‘the staff’ understand the true environment and should be the product owners of transformation. The Trajectory of Agility Transformation comes from Consultancy The Quality and Meaning of Agility Transformation come from Staff The Direction and Guiderails of Agility Transformation comes from the Enterprise Strategy For Information on Enterprise Agility Consulting agility@paradigm-interactions.com All right reserved. Copyright ©2016 Paradigm Interactions Inc.

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