No matter where you are in your organization, you want to be trusted by your boss, your team, and your friends. You want to be trusted to do a good job. You want to be someone who others can count on when things go wrong (and in operations roles, they frequently do). However, building trust isn't always so straightforward. Sure, you can earn someone's trust over time, but in the devops world, where you are bridging different disciplines and communication is key, how can you be sure you come off as trustworthy right away to the many people who depend on you? This talk will cover some of the science behind why people trust one another and give you some specific strategies to help you build trust and level up your career.