2. Human Behavior
Refers to the physical actions of a person that can be seen or heard
such as smiling or whistling.
The person exhibit's behavior similar or different when he is in or out
of an organization based on his thoughts, feelings, emotions and
sentiments.
Human behavior in an organization is none appropriately referred to
as organizational behavior (OB)
3. Organizational Behavior
Refers to the study of human behavior in organization of interaction
between individuals and organization and of the organization itself.
4. Three Goals of Organization
Behavior
To explain behavior
To predict behavior
To central behavior
5. Explain Behavior
Organization Behavior needs to systematically describe how people
behave under a variety of conditions and understand why people
behave as they do.
6. Predict Behavior
OB must be used to predict behavior so support can be provided to
productive and dedicated employees
Measures could be instituted to central the disruptive and less
productive ones
8. THE ELEMENTS OF OB
People
Structure
Technology
Environment
9. The Benefits of Studying OB
Development of people skills
Personal growth
Enhancement of organizational and individual effectiveness
Sharpening & refinement of commonsense
10. Two Types of skills that a person need to
succeed in his chosen career
Skills in doing his work
Skills in relating to people
11. Personal Growth
Makes a person highly competitive
Intrapersonal intelligence
Knowledge of the behavior of others through the study of OB will
help the person understand his own behavior
12. Enhancement of Organizational
and Individual Effectiveness
Effectiveness is a major attribute of successful organization as well as
individuals
When right decisions are made effectiveness follows
14. BRIEF HISTORY of ORGANIZATIONAL BEHAVIOR
The Origin of OB can be traced to the following:
1. The Human Relations approach
Scientific management approach by Frederick W. Taylor
Human relations approach by Elton Mayo
2. The Personality Theories
Freud Model
Behaviorist approach by WATSON & SKINNER
Humanist approach by Carl Rogers, FRITZ PERLS and ABRAHAM
MASLOW.
15. FREDERICK TAYLOR
Primary purpose of the scientific management was the application
of scientific method to increase the individual Workers productivity.
Used scientific Analysis and experiment to increase worker output.
Required individuals as equivalent of machines parts and assigned
them specific repetitive tasks.
16. ELTON MAYO
His research team conducted the HAWTHORNE studies in 1920
To determine what effect hours of work periods of rest and lighting
might have on Worker fatigue and productivity.
Found out that social environment have an equivalent if not greater
effect in productivity then the physical environment.
Social interaction is a factor for increased productivity.
17. Sigmund Freud
Psychologist who brought the idea that people are motivated by for
more than conscious logical reasoning.
Irrational motives make up the hidden subconscious mind which
determines the major part of people’s behavior.