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GUIDING CHANGE
           Our view on change facilitation




                      Pascal Vanden Bossche
                              Katia Van Belle
                               Werner Küper
                               Dave Synaeve


We guide organisations towards successful
project & change management.
To this end we train people and give pragmatic advice
on the practical approach to accomplish the projects or
the change. And we facilitate large and complex group
processes that can make or break the desired change.
How can Propellor help?




We build the knowledge and skills of tasks force members, during advanced
level training and learning modules. Our philosophy is that YOU should be in
charge of YOUR change.

We facilitate the decision process of the task force throughout the change.
We add value by challenging your actions, your ideas and by sharing stories of
the changes we have been involved with.



                                   february 2012                               2
How can Propellor help?




Where cultural change is needed, we facilitate large group interventions such
as Open Space Technology and Appreciative Inquiry, two powerful
approaches for creating true transformation. We assist you in designing these
interventions in such a way that the culture change you are aiming for is
achieved fast, throughout the organisation and long lasting.




                                   february 2012                            3
In summary
                                                   SAGE ON THE STAGE
Are you looking for a consultant who "knows", who has "been there before"
and will give you practical advise on how to "manage" the change using a
preformatted approach, than please be a happy customer elsewhere.
We are not that consultant.


GUIDE BY THE SIDE
We believe that change is "process" that unfolds very differently every time. A
change cannot be managed, it can only be "facilitated". Change happens one
conversation at a time.
We can guide you through that change, identifying the next steps as we see
the path unfolding. We propose fitting interventions (top-down or bottom-up)
depending on the picture of the change at any moment in time.


                                   february 2012                              4
Three concrete ideas




                 february 2012   5
Idea 1 – How change really works
A lot of theories on change management
exist. Yet still around 70% of all change
efforts fail.

What is needed is a model that takes into
account the complexity of change, and
yetis easy to understand and work with.

We use a combination of theories from Gestalt (cycle of change), Rick Maurer
(levels of resistance) and Ralph Stacey (complexity theory) to create a
common language that is easily adopted by the core team.

We enhance learning and understanding by using an online simulation tool
called Mindsetter.
                                   february 2012                           6
Idea 1 – How change really works
Mindsetter is a broad-spectrum change
technology created to give organizations
the mental and emotional attention,
commitment and energy that successful
change requires.
It includes:
- online simulation, for learning and
  understanding how change really works
- coaching board, for mapping and discussing the current situation of your
  change initiative
- discussion cards, for deepening the conversation and enhancing the action
  planning

For more information see www.mindsetter.dk
                                   february 2012                              7
Idea 1 – How change really works
In a one day or two day workshop, we
give the core team a common frame of
reference of how change really works.

Using Mindsetter, you get to experiment
with different management actions, and
receive immediate feedback on the effect of your actions.

We close with mapping your change, and identifying first steps to
- move the change forward
- get more people on board




                                   february 2012                    8
Idea 2 – Facilitating the core team
                                             Change cannot be managed, it can
                                             not be predicted. You can plan the
                                             main steps needed to move the
                                             project forward. But cannot predict
                                             and manage the reactions of stake-
                                             holders, the buy-in of employees,
                                             the effect of your communication.

Therefore the core team should regularly review the stakeholder map (using
the Mindsetter coaching board for example) and – depending on the
snapshot of the day – decide on the appropriate next actions.




                                  february 2012                                    9
Idea 2 – Facilitating the core team
                                             We propose to meet with the core
                                             team every month, and focus on

     > how to move the change forward
     > how to reduce resistance and
                                                  get more people on board

The combination of these two sides of change is important.

We facilitate the decision process of the task force throughout the change.
We guide the meeting process, we challenge your ideas and we share stories
of the changes we have been involved with.



                                  february 2012                                 10
Idea 3 – Facilitating culture change
Deep cultural change requires an approach of co-creation. The complexity of
a company-wide transformation is such that a core team – however skilled
                                    and knowledgeable its members –
                                    cannot grasp all of its implications.

                                     The act of engaging everyone to
                                     influence their future work environment
                                     (within well-defined boundaries) has a
                                     huge impact on both buy-in for and
quality of the end result.

                                     "Don't do for people what people can do
                                     for themselves."


                                  february 2012                               11
Idea 3 – Facilitating culture change
Which methodology of co-creation you will use, depends largely on the
objectives you are looking for.

OPEN SPACE TECHNOLOGY
>peopletakeresponsabilityfor
the change
>peoplearechallengedto co-design
theNewWayofWorkingorthe details
ofmovingto LLN
>workinggroupsdiscussthe topics
thataremostimportanttothem now
>1dayor2dayproductive meeting



                                   february 2012                        12
Idea 3 – Facilitating culture change
Which methodology of co-creation you will use, depends largely on the
objectives you are looking for.

APPRECIATIVE INQUIRY
> strength based approach
> new culture develops bottom-up
> hear all voices
> discover what works and what we
                                       want to keep / expand
> imagine the best future workplace we
                                       can create, and how it stimulates us
> design, prioritise and implement the
                                       ideas that give most energy


                                   february 2012                              13
Three concrete ideas




These ideas can be combined into a holistic approach of your change.
Or you can work with us for any one of them separately.


                                  february 2012                        14
FIND OUT MORE?
   Visit our website – www.propellor.be

           Contact us – info@propellor.be
                         +32 496 27 19 45




We guide organisations towards successful
project & change management.
To this end we train people and give pragmatic advice
on the practical approach to accomplish the projects or
the change. And we facilitate large and complex group
processes that can make or break the desired change.

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Propellor our view on change facilitation

  • 1. GUIDING CHANGE Our view on change facilitation Pascal Vanden Bossche Katia Van Belle Werner Küper Dave Synaeve We guide organisations towards successful project & change management. To this end we train people and give pragmatic advice on the practical approach to accomplish the projects or the change. And we facilitate large and complex group processes that can make or break the desired change.
  • 2. How can Propellor help? We build the knowledge and skills of tasks force members, during advanced level training and learning modules. Our philosophy is that YOU should be in charge of YOUR change. We facilitate the decision process of the task force throughout the change. We add value by challenging your actions, your ideas and by sharing stories of the changes we have been involved with. february 2012 2
  • 3. How can Propellor help? Where cultural change is needed, we facilitate large group interventions such as Open Space Technology and Appreciative Inquiry, two powerful approaches for creating true transformation. We assist you in designing these interventions in such a way that the culture change you are aiming for is achieved fast, throughout the organisation and long lasting. february 2012 3
  • 4. In summary SAGE ON THE STAGE Are you looking for a consultant who "knows", who has "been there before" and will give you practical advise on how to "manage" the change using a preformatted approach, than please be a happy customer elsewhere. We are not that consultant. GUIDE BY THE SIDE We believe that change is "process" that unfolds very differently every time. A change cannot be managed, it can only be "facilitated". Change happens one conversation at a time. We can guide you through that change, identifying the next steps as we see the path unfolding. We propose fitting interventions (top-down or bottom-up) depending on the picture of the change at any moment in time. february 2012 4
  • 5. Three concrete ideas february 2012 5
  • 6. Idea 1 – How change really works A lot of theories on change management exist. Yet still around 70% of all change efforts fail. What is needed is a model that takes into account the complexity of change, and yetis easy to understand and work with. We use a combination of theories from Gestalt (cycle of change), Rick Maurer (levels of resistance) and Ralph Stacey (complexity theory) to create a common language that is easily adopted by the core team. We enhance learning and understanding by using an online simulation tool called Mindsetter. february 2012 6
  • 7. Idea 1 – How change really works Mindsetter is a broad-spectrum change technology created to give organizations the mental and emotional attention, commitment and energy that successful change requires. It includes: - online simulation, for learning and understanding how change really works - coaching board, for mapping and discussing the current situation of your change initiative - discussion cards, for deepening the conversation and enhancing the action planning For more information see www.mindsetter.dk february 2012 7
  • 8. Idea 1 – How change really works In a one day or two day workshop, we give the core team a common frame of reference of how change really works. Using Mindsetter, you get to experiment with different management actions, and receive immediate feedback on the effect of your actions. We close with mapping your change, and identifying first steps to - move the change forward - get more people on board february 2012 8
  • 9. Idea 2 – Facilitating the core team Change cannot be managed, it can not be predicted. You can plan the main steps needed to move the project forward. But cannot predict and manage the reactions of stake- holders, the buy-in of employees, the effect of your communication. Therefore the core team should regularly review the stakeholder map (using the Mindsetter coaching board for example) and – depending on the snapshot of the day – decide on the appropriate next actions. february 2012 9
  • 10. Idea 2 – Facilitating the core team We propose to meet with the core team every month, and focus on > how to move the change forward > how to reduce resistance and get more people on board The combination of these two sides of change is important. We facilitate the decision process of the task force throughout the change. We guide the meeting process, we challenge your ideas and we share stories of the changes we have been involved with. february 2012 10
  • 11. Idea 3 – Facilitating culture change Deep cultural change requires an approach of co-creation. The complexity of a company-wide transformation is such that a core team – however skilled and knowledgeable its members – cannot grasp all of its implications. The act of engaging everyone to influence their future work environment (within well-defined boundaries) has a huge impact on both buy-in for and quality of the end result. "Don't do for people what people can do for themselves." february 2012 11
  • 12. Idea 3 – Facilitating culture change Which methodology of co-creation you will use, depends largely on the objectives you are looking for. OPEN SPACE TECHNOLOGY >peopletakeresponsabilityfor the change >peoplearechallengedto co-design theNewWayofWorkingorthe details ofmovingto LLN >workinggroupsdiscussthe topics thataremostimportanttothem now >1dayor2dayproductive meeting february 2012 12
  • 13. Idea 3 – Facilitating culture change Which methodology of co-creation you will use, depends largely on the objectives you are looking for. APPRECIATIVE INQUIRY > strength based approach > new culture develops bottom-up > hear all voices > discover what works and what we want to keep / expand > imagine the best future workplace we can create, and how it stimulates us > design, prioritise and implement the ideas that give most energy february 2012 13
  • 14. Three concrete ideas These ideas can be combined into a holistic approach of your change. Or you can work with us for any one of them separately. february 2012 14
  • 15. FIND OUT MORE? Visit our website – www.propellor.be Contact us – info@propellor.be +32 496 27 19 45 We guide organisations towards successful project & change management. To this end we train people and give pragmatic advice on the practical approach to accomplish the projects or the change. And we facilitate large and complex group processes that can make or break the desired change.