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“Life can’t get more real when you’re
                            Managing Change”

         Introducing Our Myth Busters:

         Will Goddin Segment Lead, Change & Configuration Management
         Kim Querner Segment Lead, Software Delivery Automation
                                                                            CRM01
                                                                       CRM Keynote

© 2009 IBM Corporation
IBM Rational Software Conference 2009




   In the spirit of Adam
    and Jamie, our
    guest speakers
    from
    “MYTHBUSTERS”…



   And of course, Buster




                         CRM01 CRM keynote   2
IBM Rational Software Conference 2009




     We would like to present...
                         CRM01 CRM keynote   3
IBM Rational Software Conference 2009




            CRM Myths



                         CRM01 CRM keynote   4
IBM Rational Software Conference 2009




   Let’s practice a little… (just for fun)




                         CRM01 CRM keynote   5
IBM Rational Software Conference 2009




  The term 'bug' was
 coined in 1945 when
 a trapped moth was
    found to be the
      cause of a
   malfunction in a
  primitive computer
      at Harvard


                         CRM01 CRM keynote   6
IBM Rational Software Conference 2009




   Microsoft once
  announced it was
    developing a
   portable toilet,
  called the iLoo, in
  which users could
   surf the Internet


                         CRM01 CRM keynote   7
IBM Rational Software Conference 2009




   HAL, the computer
    in the film 2001: A
     Space Odyssey,
     was named after
  IBM, with each letter
     shifted back one
        place in the
          alphabet.

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IBM Rational Software Conference 2009




   Now let’s move onto our
    first CRM Myth!




                         CRM01 CRM keynote   9
IBM Rational Software Conference 2009




        Change
      Management
   focuses on Defects
         only!




                         CRM01 CRM keynote   10
IBM Rational Software Conference 2009


What is the business impact of not managing change?

                                        Delayed and missed releases


                                        Increased development costs


                                        Poor and unpredictable quality


                                        Customer dissatisfaction




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IBM Rational Software Conference 2009


Change Management: At the core of Software Delivery
 Lack of proper change management hits directly at the bottom line




       “What types of pain does a lack of change
     management processes cause your company?”
                                                   Here are but a few examples:

                                                        SAP sued over 'complete
                                                        failure' of software (Mar. 2008)

                                                        BlackBerry Storm delay
                                                        caused by software issues
                                                        (Nov. 2008)

                                                        NIST Report: Software Errors
                                                        Cost U.S. Economy $59.5
                                                        Billion Annually (June 2002)



                         CRM01 CRM keynote                                             12
IBM Rational Software Conference 2009


  Change Drivers                                                                  New Offerings
                                                                                  Use to enter new
                                                                                  markets or
                                                                                  segments within
                                                                                  existing markets
               BUSINESS FOCUS AND IMPACT




Business                                                       Enhancements
 Value                                                                            New Offering
                                                               Adds new
                                                               capabilities and
                                                               differentiation

                                            Defects
Efficiency                                  Improves overall
                                            Quality            Enhancements




 Control                                         Defect


                                                                                                     SCOPE




                                           Change is the Driver of all Software Delivery

                                                CRM01 CRM keynote                                            13
IBM Rational Software Conference 2009


Types of Change


                                                            RISK   REWARD


        Continuous Improvement
        Constant small incremental improvements
        that result collectively yield sizable benefits


        Innovation
        Radical or large scale shift yielding substantial
        benefits




       Both Continuous Improvement and Innovation are key to an
                effective Change Management strategy

                            CRM01 CRM keynote                               14
IBM Rational Software Conference 2009


Driving business success!

           Foster creativity            Define and              Prioritize work
           and innovation               Automate
                                        processes with the      Develop the right
           Assign ownership             right tooling           metrics for
                                                                governing
           Provide Audit                Size the process
           trails and                   to the team(s) &        Escalate risks
           historical records           risk

              Collaborate                   Automate                  Report
          Achieve common goals             Increase control      Continuously improve
            by optimizing how              and efficiency by    by measuring progress
               people work              integrating workflows         in real time




                         CRM01 CRM keynote                                              15
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                   Presenting:

                                                      CRM02 – Monday, June 1, 11:30 am - 12:30/1:00 pm
                                                                           IBM Rational ClearQuest Unleashed
                                                        A Case Study of a Customized Solution for the Help Desk




                                           Favorite Feature:
                                              ClearQuest 7.0.1.1 - ClearQuest Queries
         Matthew Aloi                      Why this Feature makes my life easier:
         Configuration Manager
                                               “Allows me to manage, track, and respond quickly to help
         Stratapult Technology Solutions
                                               tickets for the IBM Rational products that I support.”


                 Report
           Continuously improve
          by measuring progress
                in real time




                           CRM01 CRM keynote                                                                      16
IBM Rational Software Conference 2009




        Change
      Management
   focuses on Defects
         only!




                         CRM01 CRM keynote   17
IBM Rational Software Conference 2009


Let’s catch up!!                                          Software Analyzer 7.0.1 (Jan, 09)
                                                            Shell sharing with RAD, AppScan DE
     CC & CQ 7.1 (Nov, 08)                                  Floating Licenses                                 CQ ALM Appliance (Feb 09)
       CCRC agile process support and CQ                                                                      7.1 web server, DB2 with ALM
       workspaces                                                                                               Schema, Linux, FLEXLM server
       CQ web                         BF 7.1 (Dec, 08)
       Common CM Server                 Job Process Optimization - Conditional
       CC MS Global Monitor             and Iterative Steps
                                                                                         CC CCRC CLI (Feb 09)
                                        Project Configuration Snapshots
                                        Rational Team Concert Integration
                                                                                                                                 RSC
       RSDC

                                 July    Aug    Sept Oct Nov Dec Jan Feb                        Mar     April




    June, 2008                                                                                                               June, 2009
                                Synergy 7.0 & Change 5.1 (Dec, 08)
                                Synergy 7.0
                                   New WAN client for working from home and
                                 globally dispersed sites                                      Mainsoft Document collaboration
                                   Up to 50x faster over the WAN                                for Rational Jazz 1.0 (Feb, 09)
RTC 1.0.1 (Oct, 08)             Change 5.1                                                       IBM Lotus Quickr
 Floating Licenses                 Central & Remote CRs                                          Microsoft SharePoint
 Non-Secure Proxy support          Enterprise Change Process, CMMI Level 3 / 4
 Integration with RRC, RQM
                                                                                 RTC 1.0.1.1 (Feb, 09)
 SQL Server support
                                                                                  Translations 13 languages
                                                                                  Visual Studio Client

                                  CRM01 CRM keynote                                                                                            18
IBM Rational Software Conference 2009

                                                                                               Released
ClearCase & ClearQuest 7.1                                                                Nov 2008
                                                                                          Nov 2008
Real Teams, Real Results!
                                                                  & ClearQuest
     Rational ClearQuest Web                        Rational ClearCase Remote Client (CCRC)
           for the Team                                        for the Developer




         "The new ClearQuest web 2.0 interface is
        familiar, dynamic and state-of-the-art. With
          most of our company using ClearQuest -                "…Siemens is able to easily get
      including developers, human resources, legal             remote development sites up and
      and IT - the ease of use can potentially lead to           running in a fraction of the time
                  huge productivity gains.“                   utilizing the new ClearCase Remote
                                                                   Client (CCRC) interface. …”
            -- Mike Warfield, Mentor Graphics                    -- Rainer Ersch, Siemens AG

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IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                        Presenting:

                                                       CRMA46 – Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
                                                                                           One Version of the Story:
                                                        Using IBM Rational ClearQuest as an SDLC Management Tool




                                          Favorite Feature:
                                              ClearQuest 7.0.1 Perl API
         Jen McElroy
         Environment Management Analyst   Why this Feature makes my life easier:
         Allstate Insurance Company
                                              “The API allows me to run external maintenance scripts that
                                              can be run as scheduled jobs. Without the API the same tasks
                                              would take several hours every day.”
               Automate
         Lower costs and improve
          quality by automating
           workflows based on
           real-time information




                          CRM01 CRM keynote                                                                            20
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                  Presenting:

                                                       CRMA39 – Tuesday, June 2, 11:15 am - 12:15/12:45 pm
                                                     IBM Rational ClearCase as a Lifecycle Management Archive



                                        Favorite Feature:
                                            ClearCase 7 Dynamic views with winkin
         Lennart Larsson                Why this Feature makes my life easier:
         SCM M&T Solution expert
         Ericsson AB                        “Ericsson has builds involving 3+ levels and 10 000+ files. Part
                                            of the builds may be done in many views. Dynamic views &
                                            winkin is essential for our way of working. “

               Automate
         Lower costs and improve
          quality by automating
           workflows based on
           real-time information




                           CRM01 CRM keynote                                                                    21
IBM Rational Software Conference 2009




      Team Concert is
        just for Java
        Developers!




                         CRM01 CRM keynote   22
IBM Rational Software Conference 2009

                                                                     Released
Mainsoft Document Collaboration                                   Feb 2009
                                                                  Feb 2009
for Rational Jazz

   Collaboration in context
      Extend development teams’
      collaboration toolkit with direct,
      per-project document linkages
   End-to-end governance
      Improve the transparency of software
      deliveries as well as automate
      and enforce project governance
   Business stakeholders can participate
   in software deliveries                              Connect with
      Using their preferred collaboration tools   Microsoft SharePoint or
      – either Microsoft or Lotus                      Lotus Quickr




                          CRM01 CRM keynote                                  23
IBM Rational Software Conference 2009

                                                Released
Team Concert Visual Studio Client             Feb 2009
                                              Feb 2009

     Enables you to work
     within Visual Studio
       Access RTC capabilities like join
       project, create work items, run
       queries, compare versions, view
       pending changes…
     Manage builds
     within Visual Studio
       Use MS-Build command line builds
       with Team Concert continuous
       Integration build engine
       Link command line MS-Builds to the
       Team Concert build toolkit and store
       results in the Team Concert
       repository
     Collaborate across teams


24                       CRM01 CRM keynote               24
IBM Rational Software Conference 2009


CareMedic customer success
  CareMedic Systems, Inc. provides proactive financial management and
  services for more than 1,500 hospitals and provider organizations across the
  United States. www.caremedic.com


 Challenges
    Due to company acquisitions, software assets stored in multiple Microsoft Visual Source Safe
    repositories, difficult to maintain centralized asset management
    Coordinating changes across a geographically distributed development environment
    Multiple build processes impacted the company’s ability to deliver timely releases
    Disconnected development tools provides difficulty in managing developer activities and
    collecting measures
 Rational Team Concert Solution
    Centralized management of software assets
    Improve developer productivity while supporting agile process and Microsoft Visual Studio
    Supporting distributed teams currently located in Florida, Georgia and Indiana
    Reduce time to deliver code
    Improve software quality
    Improve management insight and flexibility


                           CRM01 CRM keynote                                                       25
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                 Presenting:

                                                          CRM28 – Wednesday, June 3, 1:45 pm - 2:45 pm
                                                    Choosing IBM Rational Team Concert for a Microsoft Shop



                                        Favorite Feature:
                                            Team Concert 1.0.1.1 Work Items Linked to Change Sets

         Shawn Hinrichs                 Why this Feature makes my life easier:
         Configuration Manager              “Within the work item, I appreciate the ability to drill down
         Caremedic Systems, Inc.
                                            into the change sets and see what files were impacted. I
                                            can then take it a step further and open the files in the
                                            compare editor to see what changes were made. Having
              Collaborate                   this all at my finger tips definitely makes my life easier”
           Drive organizational
              consensus on
          priorities and improve
          workforce productivity




                          CRM01 CRM keynote                                                                    26
IBM Rational Software Conference 2009




      Team Concert is
        just for Java
        Developers!




                         CRM01 CRM keynote   27
IBM Rational Software Conference 2009

                                              ClearCase 7.1.0.2
Latest News!!
                                              ClearQuest 7.1.0.2
    Build Forge 7.1.1                             (June, 09)
       Rational Automation
    Framework for WebSphere                                  Software Analyzer 7.x
         (May, 09)                                                 (Q3 09)




   April                  May                June           July          August


                              Synergy 7.1                    Team Concert
     Insight                                              Enterprise Server 2.0
                              Change 5.2
    (May, 09)                                                  (June, 09)
                               (June, 09)
                                                    Team Concert 2.0
                                                       (June, 09)
                         CRM01 CRM keynote                                           28
IBM Rational Software Conference 2009




      Build Forge is so
      much more than
        a build tool!




                         CRM01 CRM keynote   29
IBM Rational Software Conference 2009

                                                                                        Released
IBM Rational Build Forge 7.1.1                                                    May 2009
                                                                                  May 2009
Advancing Software Delivery Automation
 Rational Automation Framework for WebSphere                      Architectural Overview
      Scalable WebSphere Application Server /
      WebSphere Portal Server administration
         Multi-cell WebSphere management                  Rational
                                                          Automation                Development
         Environment build out management                 Framework for
                                                          WebSphere
      Reduce risk of patching and upgrades
         Change management for WebSphere                                            QA
         configuration
         Auditable configuration changes
                                                                                     Staging
      Minimize human interaction and error
         Application deployment automation
         Configuration capture and comparison                                       Production
      Ease identification of application issues vs.
      infrastructure issues                                  Source
                                                             Control
         Able to easily roll back configuration changes                          M ore inform ation in:

                                                                                 Session: CRMA47


                         CRM01 CRM keynote                                                            30
IBM Rational Software Conference 2009

Build Forge is for software process automation



                         “Front-Office”                               “Back-Office”                     “Consumers”
                      Workflow Automation                         Production Automation                    Users
Creative Behavior




                                                                                                                               Procedural Rigor
                        Development                                                            Operations
                                                                “DevOps”
                                                       Software Delivery Automation




                                                                                                                Pr
                                     Co




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                                                                                                                          G
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                                                                                                                           A
                                               CRM01 CRM keynote                                                           31
IBM Rational Software Conference 2009


 Leveraging Build Forge
 Centralized automation server oriented to software development activities

  Distributed automation system
                                                        Automation Server                              Clients
 supporting huge variety of
 platforms
       Windows, Linux, Unix, Mac, z/OS,
       i5/OS, zLinux, Tandem, etc.

 Enterprise Proven automation
 platform
                                                         Database
                                                                         Application Server
                                    Agent


           Rational                                   Automation Targets
                                                                                                                         Agent
            Asset          worker                                                                               worker
           Analyzer
                                                                                                                                             server
                                                                                                        Agent                            Server
                                            Agent               Agent                                                                Server
                                                                                                                                 server
                                                                                   Agent
                     ClearCaseworker
                                                       worker
                                                                                              worker

                                                                          worker
                                                    Rational
                                                     Asset
                                                    Manager
                                                                        Rational AppScan
Build Forge provides an adaptive framework that allows development teams
to standardize and automate repetitive tasks, share essential product
information, and respond quickly to change.
                                    CRM01 CRM keynote                                                                                                 32
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                              Presenting:
                                                                 CRM16 – Thursday, June 4, 9:45 am - 10:45 am
                                                              Case Study: Forging a Build and Deployment Engine
                                                                                    with IBM Rational Build Forge


                                        Favorite Feature:
                                            Build Forge - Parallel Execution
                                        Why this Feature makes my life easier:
          Ioan Jones
          Product Manger                    “ I have my life back! Parallel execution reduced our
          Allstate Insurance                complex, multi-datacenter WebSphere and WebSphere
                                            Portal deployments by 75 – 80%. Instead of 6 – 8 hrs per
                                            data center, it now takes about 90 minutes. Plus it completes
                                            with a higher degree of success.”
               Automate
         Lower costs and improve
          quality by automating
           workflows based on
           real-time information




                           CRM01 CRM keynote                                                                        33
IBM Rational Software Conference 2009




      Build Forge is so
      much more than
        a build tool!




                         CRM01 CRM keynote   34
IBM Rational Software Conference 2009

                                                                                           Available
IBM Rational Change 5.2                                                            June 2009
                                                                                   June 2009

   Ready-to-use schemas, processes and procedures that embody the “best
   practices” based on expertise from IBM and thousands users
      Enterprise Change Process, industry proven lifecycle, is now a standard lifecycle
      Enterprise Change Process, advanced customization features now become out of the box
      capabilities
      Powerful reporting including CR Burn Down Charts and CMMI level 4 metrics
   Security Enhancements allowing organizations to open a Change to
   subcontractors or suppliers
      Folder security for Queries, Reports and Report Formats
   Usability & Performance improvements facilitating end user acceptance
      Graphical process help
      Extended Text support
      Performance improvement for loading large submit and show dialog boxes (up to 40%)

                                                                                   M ore inform ation in:

                                                                                   Session: iCRM04


                         CRM01 CRM keynote                                                              35
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                       Presenting:

                                                              iCRM25 – Tuesday, June 2, 3:30 pm - 4:30/5:00 pm
                                                                      A Method to Handle Total System Configuration
                                                                                        Using IBM Rational Synergy


                                              Favorite Feature:
                                                  Synergy 6.5 SP2 and Change 5.0 Reporting Capabilities
                                              Why this Feature makes my life easier:
         Shaun Murphy
         Principal Engineer - Configuration       “The reporting capabilities of both Change and Synergy make
         General Dynamics                         getting data out of the tools very easy. The tools supply very
         Advanced Information Systems
                                                  good access to the data and a variety of output types, especially
                                                  Change. Our process calls for many reports to be published
                                                  outside of the tool so this made procedures and daily life much
                  Report                          simpler.
           Continuously improve
          by measuring progress
                in real time




                             CRM01 CRM keynote                                                                        36
IBM Rational Software Conference 2009

                                                                                       Available
IBM Rational Synergy 7.1                                                       June 2009
                                                                               June 2009



   Unify global teams with enhanced Web Mode support for:
      Link Based Work Area
      Extended CLI commands
      Synergy CCM server administration improvements
      Ability for user to change their password
   Improved support for Component Based Development processes with:
      Improved workflow across teams developing, sharing, reusing, modifying components
      Easily add and manage sub components
      Better support for baselines including multiple releases




                                                                               M ore inform ation in:

                                                                               Session: iCRM03


                         CRM01 CRM keynote                                                          37
IBM Rational Software Conference 2009


Customer Success: Smarter products rely on global collaboration
Mobile access to medical images - Merge Healthcare

   What’s smart?
      Provides medical professionals access to
      complex medical images on mobile devices
      Helps facilitate prompt access to medical
      imaging data – anytime or anywhere*
   Smarter business outcomes
      Reduced hospital operations costs
      Reliable, secure, scalable delivery
      of medical images and reports
   How Rational enables smarter products
      Collaboration across globally distributed        “We rely on Synergy and Change
      development teams                           to manage the complexity of the software
                                                  and to ensure that our global development
      Change management across the end-to-end      teams operate as one, for the best result
      software lifecycle                          to our customers. This software from IBM
                                                     is part of our livelihood; it's our DNA.”

                                                                                **Product not yet released


                         CRM01 CRM keynote                                                            38
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                 Presenting:
                                                           iCRM28 – Wednesday, June 3, 1:45 pm - 2:45 pm
                                                                Decentralizing the Configuration Management
                                                     Synergy Databases While Keeping a Central CR Database


                                         Favorite Feature:
                                            Synergy 6.5 - Scheduled Scripted DCM transfers/receives
                                         Why this Feature makes my life easier:
           Pete Osborne                      “Allows for hands-free replication of specific databases across
           Systems Administrator             the WAN. With the scripting and some outlook rules, I only get
           Curtiss Wright Controls Inc
                                             email notification if something fails.



               Automate
             Increase control
       and efficiency by integrating
                 workflows




                           CRM01 CRM keynote                                                                   39
IBM Rational Software Conference 2009




         Team Concert
         only scales to
              250!




                         CRM01 CRM keynote   40
IBM Rational Software Conference 2009

                                                                                       Available
IBM Rational Team Concert 2.0                                                   June 2009
                                                                                June 2009
    Deliver Global Enterprise                 Connectors to your existing environments
    Readiness                                   ClearCase/Work Item Bridge
       Enhanced Security                        ClearQuest/Work item Bridge
       Enhanced Scalability and                 Importers for data migration
       Extensibility
                                              Support Collaborative ALM
    Enhanced agile planning
                                                Cross repository and cross project
       New Taskboards and enhanced              dashboards
       SCRUM
                                                Tighter RQM and RRC integrations
       Release planning support
       Plan risk assessment
       Web access to iteration plan editing
       and builds




                                                                               M ore inform ation in:

                                                                                Session: CRM19


                         CRM01 CRM keynote                                                          41
IBM Rational Software Conference 2009

                                                                                                   Available
RTC Enterprise Server 2.0                                                                   June 2009
                                                                                            June 2009
Scale to new heights
 Consolidate & Lower TCO by deploying a
  centralized, consumable, infrastructure.
               More details on Jazz.net

   Thousands of users
   Millions of files and work items
                                                                                          Database Server
   Unlimited file size
   Hundreds of builds
   Basic HA (failover)
                                                       Primary                 Failover
                                                   RTC Enterprise server   RTC Enterprise server


   New 64-bit server platforms               Entitles installation of a second copy of the server
                                                 in an idle standby application server failover
   New hardware platform support              configuration. Requires WebSphere Application
                                               Server and optional high availability database
      IBM System p                                 configuration (DB2, Oracle, SQL Server).



                         CRM01 CRM keynote                                                                  42
IBM Rational Software Conference 2009


Team Concert Server Editions
                                                                                                 Enterprise
                                                                            Standard
                                                        Express
                                     Express-C
                                     Small     Mid Sized                 Corporate             Enterprise
                                     Teams     Teams                     Teams                 Teams
                      Developers          10                50                   250              unrestricted
Maximum Users
                      Contributors    unrestricted      unrestricted         unrestricted         unrestricted
                       Included          Derby             DB2                  DB2                   DB2
Database
                       supports                      SQLServer, Oracle    SQLServer, Oracle     SQLServer, Oracle
                       Included         Tomcat           Tomcat                 Tomcat                Tomcat
Application Server
                       supports                         WebSphere            WebSphere             WebSphere
Customizable Dashboard Mashups       1 per project     1 per project      Unlimited personal    Unlimited personal
                                                                           project and team      project and team
Advanced Reports and Customization
Customizable work item workflow
Plan risk assessment
Floating Licenses Available
LDAP import / synchronize
HTTP proxy support
High Availability                                                                                        *




                              CRM01 CRM keynote                                                                  43
IBM Rational Software Conference 2009




         Team Concert
         only scales to
              250!




                         CRM01 CRM keynote   44
IBM Rational Software Conference 2009

                                                     Available
IBM Rational Software Analyzer 7.x             Q3 2009
                                               Q3 2009



New RTC Integration provides:


   Adherence to Corporate Coding
   Standards through
      RTC Checkin policy
      RTC build integration
   Team Mentoring through shared
   data rule sets
      RTC will push updated RSAR Rule
      Sets to Developers
   Efficient Incremental Analysis
      RTC change sets analyzed
                                             M ore inform ation in:

                                             Session: CRM32


                         CRM01 CRM keynote                        45
IBM Rational Software Conference 2009

                                                                              Available
ClearCase and ClearQuest 7.1.0.2                                          June 2009
                                                                          June 2009

           ClearCase                                  ClearCase for z

   CMServer for CCRC                            Improved capabilities with:
      500 User benchmark!!                        Impact analysis for COBOL and PL/I
      Load balancing and failover support         Builds from TSO Client
      Administrator Web UI                        Parameterized Build Support for RDz
                                                  client
   CCRC
                                                Improved performance TSO Client
      2X improvement in Workspace loads and
      updates                                     file transfer loads
      Deliver Baseline Support                    check in/check out
      MultiSite Mastership Management support         ClearQuest

                                                  Improve collaboration with:
                                                    Change Request to Jazz Work Item
                                                    Bridge
                                                    ClearQuest data in Dashboards

                         CRM01 CRM keynote                                              46
IBM Rational Software Conference 2009


Real People, Real Insights!
                                                                                                         Presenting:

                                                                         CRMA40 – Tuesday, June 2, 2:15 pm - 3:15
                                                                      How Do I Use IBM Rational ClearCase Remotely?


                                                Favorite Feature:
                                                    ClearQuest/ClearCase 7.0.1.1 - API and CLI
                                                Why this Feature makes my life easier:
         Jim Ring
         Principle Tools/Methods Practitioner
                                                    “ Using API and CLI, we've automated creation of CQ activities
         Blue Cross Blue Shield of MIN              and CC projects. This saves over 30 minutes per project,
                                                    enforces naming conventions and branching strategies, as well
                                                    as ensuring consistency. I'm working on rolling these
                                                    processes out so that developers can create their own
                Automate                            projects. Scripts allow precise 'simple solutions.”
         Lower costs and improve
          quality by automating
           workflows based on
           real-time information




                             CRM01 CRM keynote                                                                         47
IBM Rational Software Conference 2009

                                                                                                 Available
IBM Rational Insight                                                                      May 2009
                                                                                          May 2009
                    Code Contributions                           SLOC By Component


                                        Requirements and Related UCM activities
Build Health




          Integrated Software & Product Lifecycle Management Platform

                                                         XML
                    ClearQuest          ClearCase                               Quality Manager
                                                    MS Project   Requirements
     Build Forge*                                                  Composer     3rd Party
                                                                                         M ore inform ation in:
                           Team Concert                                         Lifecycle tools
                                                                                           Session: PPM03
                                               Partners
*…and more
                         CRM01 CRM keynote                                                                    48
IBM Rational Software Conference 2009


Looking ahead – New myths or reality?




      RSC

                        July   Aug   Sept   Oct   Nov   Dec   Jan   Feb   Mar   April   May




   June, 2009




                         CRM01 CRM keynote                                                    49
IBM Rational Software Conference 2009




             One
         Configuration
         Management
          tool fits all!




                         CRM01 CRM keynote   50
IBM Rational Software Conference 2009


Configuration Management Unique Qualities
                                                             Unique Qualities
   Research shows that
  companies use a variety                              Ideal for custom Enterprise SCM
                                                       processes with:
   of SCM tools to meet                                   Dynamic Views
                                         ClearCase
   varying project needs.                                 Unlimited Branching
                                                          Broadest OS support



                                                       Perfect fit for proven OOTB Task &
                                             Synergy   Component based CM process with:
   IBM Rational has the                                  CMMi and SPICE compliance
      broadest set of
  solutions to meet these
      varying needs.                                   Day 1 productivity with:
                                               Team      Agile Planning and Risk
                                                       management
    Each with their own                      Concert     Team Collaboration and Awareness
     unique Qualities                                    Project Health & Transparency




                         CRM01 CRM keynote                                                  51
IBM Rational Software Conference 2009


Our Connectors Strategy
Working in Harmony
                                                                               Synergy and Change Connectors:
                                                                                 ClearQuest
                                                                                 Quality Manager
                                                                                 Team Concert
                                                                                                M ore inform ation in:

                                                                                              Session: iCRM06
  ClearQuest
   ClearQuest                    Change                   Work Items
                                  Change
                                                            RTC
                                                             RTC
  ClearCase
   ClearCase                     Synergy                    SCM
                                  Synergy
                                                                                   Team Concert Bridges
                                                                                      ClearQuest
                                                                                      ClearCase
                                                                                                M ore inform ation in:
                                                                                               Session: CRM23




  Type                                                            Status
      Synchronizer – bi-directional replication of data
                                                                   na   Existing

     Bridge – Traceability connections                                  New

      Importer – copy of data                                           Planned


                                  CRM01 CRM keynote                                                                  52
IBM Rational Software Conference 2009




             One
         Configuration
         Management
          tool fits all!




                         CRM01 CRM keynote   53
IBM Rational Software Conference 2009


The evolution of the IBM Rational Software Delivery Platform

       1            Existing Offerings                  2              New Offerings
              Infuse Jazz Technology                          Built on Jazz Technology
       Rational                   Rational          Rational Requirements
      Build Forge                Build Forge                                                Rational Quality
                                                          Composer                             Manager

                                                                            Rational Team
                                                                               Concert
                                  Rational
       Rational                   Synergy
       Synergy



       Rational                   Rational
       Change                     Change



                                  Rational
       Rational                  ClearCase
      ClearCase



       Rational                   Rational
      ClearQuest                 ClearQuest




                                                3        Connect all offerings and 3rd
                                                          party with Open Services

                            CRM01 CRM keynote                                                                  54
IBM Rational Software Conference 2009


Integration Strategy
Open Services for Lifecycle Collaboration (OSLC) Change Management 1.0

                                        3rd Party and Rational tools
                                         rd

          Quality Manager                                                 Mylyn
                                            ClearCase


                        Create                                         Query
                                                Modify
                        Open Services for Lifecycle Collaboration (OSLC)
                                Change Management 1.0 Spec




           REST API                          REST API                          REST API
           ClearQuest                          Change                     Jazz Work Items

                                                                                            M ore inform ation in:

                                                                                              Rational Labs
 Visit us at:
 http://www.open-services.net
                                                                                            Session: SLI04

                           CRM01 CRM keynote                                                                  55
IBM Rational Software Conference 2009


  ClearQuest Directions
                                                                                                 ClearQuest              Work Items
                                                                                                                         Work Items

                                                                                                                           Jazz


  Next Major release:
         Infused with Jazz Collaborative ALM Capabilities
         (also shipped in RTC)                                                                     Change Request
             Work Items
             Agile Planning
             Open Integrations (WI- Subversion)                                                                     Work Item
             Dashboards/Feeds/Discussion
                                                                                                              Work Item
         Plus new capabilities
                                                                                                      Work Item
             CQ Requests – Jazz Work Item bridge
             Unified Web UI
             CQ Request data in Dashboards
                                                                                                                               M ore inform ation in:

                                                                                                                                  Rational Labs

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing
decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on
the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and
timing of any features or functionality described for our products remains at our sole discretion.


                                     CRM01 CRM keynote                                                                                           56
IBM Rational Software Conference 2009


ClearCase Directions
                                           An Eclipse based Common UI for all view types
     Common Client
                                           Web Views, Dynamic Views, Snapshot views

                                           CM Server Infrastructure
     Performance
                                           Load Balancing, CM API

                                           Configurable role based security for ClearCase artifacts
     Security
                                           ClearCase Access Control List

                                           Bridge to application lifecycle management
     Infuse with Jazz
                                           Plan, Construct, Refine, Deploy using Jazz


                                           Monitor & administer distributed ClearCase assets                                   M ore inform ation in:
     Global Admin
                                           Multisite Administration                                                              Rational Labs

The information on new product capabilities are intended to outline our general product direction and it should not be relied on in making a
purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The
information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development,
release, and timing of any features or functionality described for our products remains at our sole discretion.


                                     CRM01 CRM keynote                                                                                            57
IBM Rational Software Conference 2009


    Build Forge Directions
  Next Major Release:
          Customizable Views
             Jazz-powered Dashboarding system
             provides customizable viewlets to surface
             data as users want to consume it
          Integration with Rational Insight
             Build Forge data available to view in
             context with that of other Insight-enabled
             products to provide more holistic view of
             development environment status and
             trends
          Developer Cloud Enabled
             Integration and extensions to allow Build
             Forge to seamlessly automate jobs in and                                                                           M ore inform ation in:

             for the IBM Rational Developer Cloud                                                                                 Rational Labs

The information on new product capabilities are intended to outline our general product direction and it should not be relied on in making a
purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The
information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development,
release, and timing of any features or functionality described for our products remains at our sole discretion.


                                     CRM01 CRM keynote                                                                                            58
IBM Rational Software Conference 2009


Collaboration Opportunities

      Design Partner Program
      Lab Advocacy Program
      Board of Advisors
      VoiCE Events
      Rational Software Conference
      jazz.net                                         Rational Team Concert
      developerWorks
      Beta Programs                                       Rational ClearCase
                                                         Rational ClearQuest
      RFE Community                                      Rational Build Forge
      Global Rational User Groups                     Rational Software Analyzer
      Rational Cafe

        Learn more about Rational Customer Programs



                          CRM01 CRM keynote                                        59
IBM Rational Software Conference 2009


Change & Release Mgmt Partners


             Team Concert




             ClearCase


            ClearQuest




                Build Forge




                         CRM01 CRM keynote   60
IBM Rational Software Conference 2009


Rational Software Conference Track Resource Guides
                   ibm.com/rational/rsdc/resources

  We have created a special Rational
    Software Conference Track
    Resource Guide on the web. It’s full
    of materials you can use and share
    with your team.
  Includes:
     Product demos from track sessions
     Related Webcasts, tutorials, and
    white papers
     “Tell your boss” resources
     Communities for post-event
    networking
     Link to Rational Software
    Conference session presentations

                         CRM01 CRM keynote           61
Free Trial of Change and Release Management
                      Web-Based Training Portal
            All change and release management track attendees are entitled to a
            free trial to our web-based training portal
            Courses include:
                    Build Forge
                    ClearQuest
                    ClearCase
                    Synergy
                    Change                       Visit this URL to take advantage of this trial:
                                                 (www.IBM.com/training/us/rational/wbttrial)
                                                            Live Monday, June 8th
© 2009 IBM Corporation
                             CRM01 CRM keynote
IBM Rational Software Conference 2009




          IBM Rational
         customers are
            the BEST!




                         CRM01 CRM keynote   63
IBM Rational Software Conference 2009




© Copyright IBM Corporation 2009. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind,
express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have
the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature
availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines
Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.


                                                  CRM01 CRM keynote                                                                                                                              64
IBM Rational Software Conference 2009


Rational partner solutions support for                                                  Team Concert

                Enhance team collaboration with direct, per-project document linkages to Microsoft®
                SharePoint® and Lotus® Quickr® libraries


                Support heterogeneous environments with bidirectional integration with the JIRA change
                management system


                Analyzes project and resource data to provide accurate estimation and enhanced project
                control


                       Enable automated governance to insure compliance and minimize business risk
                       around highly flexible and distributed development environments


                       Automated assessment and metrics for technical quality and team performance



                Provides open source IP management



                Allows bi-directional synchronization of defects and workflows with HP Quality Center®


                          CRM01 CRM keynote                                                              65
IBM Rational Software Conference 2009


Rational partner solutions support for                                                  ClearCase

                                                                                       ClearQuest


                Accelerates CCRC WAN performance



                Provides Integrated Change Management with WindChill® PDM system



                Enables NetApp Storage environment for CC VOBs



                Allows streamlined sharing of info between CC & CQ



                Provides BusinessObjects Crystal Reports reporting for Rational ClearQuest



                Provides integration to Tasktop’s Mylyn-based task management system



                         CRM01 CRM keynote                                                          66
IBM Rational Software Conference 2009


Rational partner solutions support for                                                 Build Forge

                Drive analysis of open source IP complliance from BuildForge



                Enable use of virtual lab automation with Build Forge



                Drive execution of HP Quality Center tests from BuildForge




                       Enable use of virtual lab automation with Build Forge

  Virtutech            Enable deployment through BuildForge to Simics simulation platform




                          CRM01 CRM keynote                                                          67

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IBM Rational Software Conference 2009: Change & Release Management Track Keynote

  • 1. “Life can’t get more real when you’re Managing Change” Introducing Our Myth Busters: Will Goddin Segment Lead, Change & Configuration Management Kim Querner Segment Lead, Software Delivery Automation CRM01 CRM Keynote © 2009 IBM Corporation
  • 2. IBM Rational Software Conference 2009 In the spirit of Adam and Jamie, our guest speakers from “MYTHBUSTERS”… And of course, Buster CRM01 CRM keynote 2
  • 3. IBM Rational Software Conference 2009 We would like to present... CRM01 CRM keynote 3
  • 4. IBM Rational Software Conference 2009 CRM Myths CRM01 CRM keynote 4
  • 5. IBM Rational Software Conference 2009 Let’s practice a little… (just for fun) CRM01 CRM keynote 5
  • 6. IBM Rational Software Conference 2009 The term 'bug' was coined in 1945 when a trapped moth was found to be the cause of a malfunction in a primitive computer at Harvard CRM01 CRM keynote 6
  • 7. IBM Rational Software Conference 2009 Microsoft once announced it was developing a portable toilet, called the iLoo, in which users could surf the Internet CRM01 CRM keynote 7
  • 8. IBM Rational Software Conference 2009 HAL, the computer in the film 2001: A Space Odyssey, was named after IBM, with each letter shifted back one place in the alphabet. CRM01 CRM keynote 8
  • 9. IBM Rational Software Conference 2009 Now let’s move onto our first CRM Myth! CRM01 CRM keynote 9
  • 10. IBM Rational Software Conference 2009 Change Management focuses on Defects only! CRM01 CRM keynote 10
  • 11. IBM Rational Software Conference 2009 What is the business impact of not managing change? Delayed and missed releases Increased development costs Poor and unpredictable quality Customer dissatisfaction CRM01 CRM keynote 11
  • 12. IBM Rational Software Conference 2009 Change Management: At the core of Software Delivery Lack of proper change management hits directly at the bottom line “What types of pain does a lack of change management processes cause your company?” Here are but a few examples: SAP sued over 'complete failure' of software (Mar. 2008) BlackBerry Storm delay caused by software issues (Nov. 2008) NIST Report: Software Errors Cost U.S. Economy $59.5 Billion Annually (June 2002) CRM01 CRM keynote 12
  • 13. IBM Rational Software Conference 2009 Change Drivers New Offerings Use to enter new markets or segments within existing markets BUSINESS FOCUS AND IMPACT Business Enhancements Value New Offering Adds new capabilities and differentiation Defects Efficiency Improves overall Quality Enhancements Control Defect SCOPE Change is the Driver of all Software Delivery CRM01 CRM keynote 13
  • 14. IBM Rational Software Conference 2009 Types of Change RISK REWARD Continuous Improvement Constant small incremental improvements that result collectively yield sizable benefits Innovation Radical or large scale shift yielding substantial benefits Both Continuous Improvement and Innovation are key to an effective Change Management strategy CRM01 CRM keynote 14
  • 15. IBM Rational Software Conference 2009 Driving business success! Foster creativity Define and Prioritize work and innovation Automate processes with the Develop the right Assign ownership right tooling metrics for governing Provide Audit Size the process trails and to the team(s) & Escalate risks historical records risk Collaborate Automate Report Achieve common goals Increase control Continuously improve by optimizing how and efficiency by by measuring progress people work integrating workflows in real time CRM01 CRM keynote 15
  • 16. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRM02 – Monday, June 1, 11:30 am - 12:30/1:00 pm IBM Rational ClearQuest Unleashed A Case Study of a Customized Solution for the Help Desk Favorite Feature: ClearQuest 7.0.1.1 - ClearQuest Queries Matthew Aloi Why this Feature makes my life easier: Configuration Manager “Allows me to manage, track, and respond quickly to help Stratapult Technology Solutions tickets for the IBM Rational products that I support.” Report Continuously improve by measuring progress in real time CRM01 CRM keynote 16
  • 17. IBM Rational Software Conference 2009 Change Management focuses on Defects only! CRM01 CRM keynote 17
  • 18. IBM Rational Software Conference 2009 Let’s catch up!! Software Analyzer 7.0.1 (Jan, 09) Shell sharing with RAD, AppScan DE CC & CQ 7.1 (Nov, 08) Floating Licenses CQ ALM Appliance (Feb 09) CCRC agile process support and CQ 7.1 web server, DB2 with ALM workspaces Schema, Linux, FLEXLM server CQ web BF 7.1 (Dec, 08) Common CM Server Job Process Optimization - Conditional CC MS Global Monitor and Iterative Steps CC CCRC CLI (Feb 09) Project Configuration Snapshots Rational Team Concert Integration RSC RSDC July Aug Sept Oct Nov Dec Jan Feb Mar April June, 2008 June, 2009 Synergy 7.0 & Change 5.1 (Dec, 08) Synergy 7.0 New WAN client for working from home and globally dispersed sites Mainsoft Document collaboration Up to 50x faster over the WAN for Rational Jazz 1.0 (Feb, 09) RTC 1.0.1 (Oct, 08) Change 5.1 IBM Lotus Quickr Floating Licenses Central & Remote CRs Microsoft SharePoint Non-Secure Proxy support Enterprise Change Process, CMMI Level 3 / 4 Integration with RRC, RQM RTC 1.0.1.1 (Feb, 09) SQL Server support Translations 13 languages Visual Studio Client CRM01 CRM keynote 18
  • 19. IBM Rational Software Conference 2009 Released ClearCase & ClearQuest 7.1 Nov 2008 Nov 2008 Real Teams, Real Results! & ClearQuest Rational ClearQuest Web Rational ClearCase Remote Client (CCRC) for the Team for the Developer "The new ClearQuest web 2.0 interface is familiar, dynamic and state-of-the-art. With most of our company using ClearQuest - "…Siemens is able to easily get including developers, human resources, legal remote development sites up and and IT - the ease of use can potentially lead to running in a fraction of the time huge productivity gains.“ utilizing the new ClearCase Remote Client (CCRC) interface. …” -- Mike Warfield, Mentor Graphics -- Rainer Ersch, Siemens AG CRM01 CRM keynote 19
  • 20. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRMA46 – Wednesday, June 3, 4:15 pm - 5:15/5:45 pm One Version of the Story: Using IBM Rational ClearQuest as an SDLC Management Tool Favorite Feature: ClearQuest 7.0.1 Perl API Jen McElroy Environment Management Analyst Why this Feature makes my life easier: Allstate Insurance Company “The API allows me to run external maintenance scripts that can be run as scheduled jobs. Without the API the same tasks would take several hours every day.” Automate Lower costs and improve quality by automating workflows based on real-time information CRM01 CRM keynote 20
  • 21. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRMA39 – Tuesday, June 2, 11:15 am - 12:15/12:45 pm IBM Rational ClearCase as a Lifecycle Management Archive Favorite Feature: ClearCase 7 Dynamic views with winkin Lennart Larsson Why this Feature makes my life easier: SCM M&T Solution expert Ericsson AB “Ericsson has builds involving 3+ levels and 10 000+ files. Part of the builds may be done in many views. Dynamic views & winkin is essential for our way of working. “ Automate Lower costs and improve quality by automating workflows based on real-time information CRM01 CRM keynote 21
  • 22. IBM Rational Software Conference 2009 Team Concert is just for Java Developers! CRM01 CRM keynote 22
  • 23. IBM Rational Software Conference 2009 Released Mainsoft Document Collaboration Feb 2009 Feb 2009 for Rational Jazz Collaboration in context Extend development teams’ collaboration toolkit with direct, per-project document linkages End-to-end governance Improve the transparency of software deliveries as well as automate and enforce project governance Business stakeholders can participate in software deliveries Connect with Using their preferred collaboration tools Microsoft SharePoint or – either Microsoft or Lotus Lotus Quickr CRM01 CRM keynote 23
  • 24. IBM Rational Software Conference 2009 Released Team Concert Visual Studio Client Feb 2009 Feb 2009 Enables you to work within Visual Studio Access RTC capabilities like join project, create work items, run queries, compare versions, view pending changes… Manage builds within Visual Studio Use MS-Build command line builds with Team Concert continuous Integration build engine Link command line MS-Builds to the Team Concert build toolkit and store results in the Team Concert repository Collaborate across teams 24 CRM01 CRM keynote 24
  • 25. IBM Rational Software Conference 2009 CareMedic customer success CareMedic Systems, Inc. provides proactive financial management and services for more than 1,500 hospitals and provider organizations across the United States. www.caremedic.com Challenges Due to company acquisitions, software assets stored in multiple Microsoft Visual Source Safe repositories, difficult to maintain centralized asset management Coordinating changes across a geographically distributed development environment Multiple build processes impacted the company’s ability to deliver timely releases Disconnected development tools provides difficulty in managing developer activities and collecting measures Rational Team Concert Solution Centralized management of software assets Improve developer productivity while supporting agile process and Microsoft Visual Studio Supporting distributed teams currently located in Florida, Georgia and Indiana Reduce time to deliver code Improve software quality Improve management insight and flexibility CRM01 CRM keynote 25
  • 26. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRM28 – Wednesday, June 3, 1:45 pm - 2:45 pm Choosing IBM Rational Team Concert for a Microsoft Shop Favorite Feature: Team Concert 1.0.1.1 Work Items Linked to Change Sets Shawn Hinrichs Why this Feature makes my life easier: Configuration Manager “Within the work item, I appreciate the ability to drill down Caremedic Systems, Inc. into the change sets and see what files were impacted. I can then take it a step further and open the files in the compare editor to see what changes were made. Having Collaborate this all at my finger tips definitely makes my life easier” Drive organizational consensus on priorities and improve workforce productivity CRM01 CRM keynote 26
  • 27. IBM Rational Software Conference 2009 Team Concert is just for Java Developers! CRM01 CRM keynote 27
  • 28. IBM Rational Software Conference 2009 ClearCase 7.1.0.2 Latest News!! ClearQuest 7.1.0.2 Build Forge 7.1.1 (June, 09) Rational Automation Framework for WebSphere Software Analyzer 7.x (May, 09) (Q3 09) April May June July August Synergy 7.1 Team Concert Insight Enterprise Server 2.0 Change 5.2 (May, 09) (June, 09) (June, 09) Team Concert 2.0 (June, 09) CRM01 CRM keynote 28
  • 29. IBM Rational Software Conference 2009 Build Forge is so much more than a build tool! CRM01 CRM keynote 29
  • 30. IBM Rational Software Conference 2009 Released IBM Rational Build Forge 7.1.1 May 2009 May 2009 Advancing Software Delivery Automation Rational Automation Framework for WebSphere Architectural Overview Scalable WebSphere Application Server / WebSphere Portal Server administration Multi-cell WebSphere management Rational Automation Development Environment build out management Framework for WebSphere Reduce risk of patching and upgrades Change management for WebSphere QA configuration Auditable configuration changes Staging Minimize human interaction and error Application deployment automation Configuration capture and comparison Production Ease identification of application issues vs. infrastructure issues Source Control Able to easily roll back configuration changes M ore inform ation in: Session: CRMA47 CRM01 CRM keynote 30
  • 31. IBM Rational Software Conference 2009 Build Forge is for software process automation “Front-Office” “Back-Office” “Consumers” Workflow Automation Production Automation Users Creative Behavior Procedural Rigor Development Operations “DevOps” Software Delivery Automation Pr Co De De Ha Bu Pa St Re Pa Te od ag di pl sig ild nd st ck ck qu ng oy uc e ag ag of i n re tio f e e m n/ en G ts A CRM01 CRM keynote 31
  • 32. IBM Rational Software Conference 2009 Leveraging Build Forge Centralized automation server oriented to software development activities Distributed automation system Automation Server Clients supporting huge variety of platforms Windows, Linux, Unix, Mac, z/OS, i5/OS, zLinux, Tandem, etc. Enterprise Proven automation platform Database Application Server Agent Rational Automation Targets Agent Asset worker worker Analyzer server Agent Server Agent Agent Server server Agent ClearCaseworker worker worker worker Rational Asset Manager Rational AppScan Build Forge provides an adaptive framework that allows development teams to standardize and automate repetitive tasks, share essential product information, and respond quickly to change. CRM01 CRM keynote 32
  • 33. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRM16 – Thursday, June 4, 9:45 am - 10:45 am Case Study: Forging a Build and Deployment Engine with IBM Rational Build Forge Favorite Feature: Build Forge - Parallel Execution Why this Feature makes my life easier: Ioan Jones Product Manger “ I have my life back! Parallel execution reduced our Allstate Insurance complex, multi-datacenter WebSphere and WebSphere Portal deployments by 75 – 80%. Instead of 6 – 8 hrs per data center, it now takes about 90 minutes. Plus it completes with a higher degree of success.” Automate Lower costs and improve quality by automating workflows based on real-time information CRM01 CRM keynote 33
  • 34. IBM Rational Software Conference 2009 Build Forge is so much more than a build tool! CRM01 CRM keynote 34
  • 35. IBM Rational Software Conference 2009 Available IBM Rational Change 5.2 June 2009 June 2009 Ready-to-use schemas, processes and procedures that embody the “best practices” based on expertise from IBM and thousands users Enterprise Change Process, industry proven lifecycle, is now a standard lifecycle Enterprise Change Process, advanced customization features now become out of the box capabilities Powerful reporting including CR Burn Down Charts and CMMI level 4 metrics Security Enhancements allowing organizations to open a Change to subcontractors or suppliers Folder security for Queries, Reports and Report Formats Usability & Performance improvements facilitating end user acceptance Graphical process help Extended Text support Performance improvement for loading large submit and show dialog boxes (up to 40%) M ore inform ation in: Session: iCRM04 CRM01 CRM keynote 35
  • 36. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: iCRM25 – Tuesday, June 2, 3:30 pm - 4:30/5:00 pm A Method to Handle Total System Configuration Using IBM Rational Synergy Favorite Feature: Synergy 6.5 SP2 and Change 5.0 Reporting Capabilities Why this Feature makes my life easier: Shaun Murphy Principal Engineer - Configuration “The reporting capabilities of both Change and Synergy make General Dynamics getting data out of the tools very easy. The tools supply very Advanced Information Systems good access to the data and a variety of output types, especially Change. Our process calls for many reports to be published outside of the tool so this made procedures and daily life much Report simpler. Continuously improve by measuring progress in real time CRM01 CRM keynote 36
  • 37. IBM Rational Software Conference 2009 Available IBM Rational Synergy 7.1 June 2009 June 2009 Unify global teams with enhanced Web Mode support for: Link Based Work Area Extended CLI commands Synergy CCM server administration improvements Ability for user to change their password Improved support for Component Based Development processes with: Improved workflow across teams developing, sharing, reusing, modifying components Easily add and manage sub components Better support for baselines including multiple releases M ore inform ation in: Session: iCRM03 CRM01 CRM keynote 37
  • 38. IBM Rational Software Conference 2009 Customer Success: Smarter products rely on global collaboration Mobile access to medical images - Merge Healthcare What’s smart? Provides medical professionals access to complex medical images on mobile devices Helps facilitate prompt access to medical imaging data – anytime or anywhere* Smarter business outcomes Reduced hospital operations costs Reliable, secure, scalable delivery of medical images and reports How Rational enables smarter products Collaboration across globally distributed “We rely on Synergy and Change development teams to manage the complexity of the software and to ensure that our global development Change management across the end-to-end teams operate as one, for the best result software lifecycle to our customers. This software from IBM is part of our livelihood; it's our DNA.” **Product not yet released CRM01 CRM keynote 38
  • 39. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: iCRM28 – Wednesday, June 3, 1:45 pm - 2:45 pm Decentralizing the Configuration Management Synergy Databases While Keeping a Central CR Database Favorite Feature: Synergy 6.5 - Scheduled Scripted DCM transfers/receives Why this Feature makes my life easier: Pete Osborne “Allows for hands-free replication of specific databases across Systems Administrator the WAN. With the scripting and some outlook rules, I only get Curtiss Wright Controls Inc email notification if something fails. Automate Increase control and efficiency by integrating workflows CRM01 CRM keynote 39
  • 40. IBM Rational Software Conference 2009 Team Concert only scales to 250! CRM01 CRM keynote 40
  • 41. IBM Rational Software Conference 2009 Available IBM Rational Team Concert 2.0 June 2009 June 2009 Deliver Global Enterprise Connectors to your existing environments Readiness ClearCase/Work Item Bridge Enhanced Security ClearQuest/Work item Bridge Enhanced Scalability and Importers for data migration Extensibility Support Collaborative ALM Enhanced agile planning Cross repository and cross project New Taskboards and enhanced dashboards SCRUM Tighter RQM and RRC integrations Release planning support Plan risk assessment Web access to iteration plan editing and builds M ore inform ation in: Session: CRM19 CRM01 CRM keynote 41
  • 42. IBM Rational Software Conference 2009 Available RTC Enterprise Server 2.0 June 2009 June 2009 Scale to new heights Consolidate & Lower TCO by deploying a centralized, consumable, infrastructure. More details on Jazz.net Thousands of users Millions of files and work items Database Server Unlimited file size Hundreds of builds Basic HA (failover) Primary Failover RTC Enterprise server RTC Enterprise server New 64-bit server platforms Entitles installation of a second copy of the server in an idle standby application server failover New hardware platform support configuration. Requires WebSphere Application Server and optional high availability database IBM System p configuration (DB2, Oracle, SQL Server). CRM01 CRM keynote 42
  • 43. IBM Rational Software Conference 2009 Team Concert Server Editions Enterprise Standard Express Express-C Small Mid Sized Corporate Enterprise Teams Teams Teams Teams Developers 10 50 250 unrestricted Maximum Users Contributors unrestricted unrestricted unrestricted unrestricted Included Derby DB2 DB2 DB2 Database supports SQLServer, Oracle SQLServer, Oracle SQLServer, Oracle Included Tomcat Tomcat Tomcat Tomcat Application Server supports WebSphere WebSphere WebSphere Customizable Dashboard Mashups 1 per project 1 per project Unlimited personal Unlimited personal project and team project and team Advanced Reports and Customization Customizable work item workflow Plan risk assessment Floating Licenses Available LDAP import / synchronize HTTP proxy support High Availability * CRM01 CRM keynote 43
  • 44. IBM Rational Software Conference 2009 Team Concert only scales to 250! CRM01 CRM keynote 44
  • 45. IBM Rational Software Conference 2009 Available IBM Rational Software Analyzer 7.x Q3 2009 Q3 2009 New RTC Integration provides: Adherence to Corporate Coding Standards through RTC Checkin policy RTC build integration Team Mentoring through shared data rule sets RTC will push updated RSAR Rule Sets to Developers Efficient Incremental Analysis RTC change sets analyzed M ore inform ation in: Session: CRM32 CRM01 CRM keynote 45
  • 46. IBM Rational Software Conference 2009 Available ClearCase and ClearQuest 7.1.0.2 June 2009 June 2009 ClearCase ClearCase for z CMServer for CCRC Improved capabilities with: 500 User benchmark!! Impact analysis for COBOL and PL/I Load balancing and failover support Builds from TSO Client Administrator Web UI Parameterized Build Support for RDz client CCRC Improved performance TSO Client 2X improvement in Workspace loads and updates file transfer loads Deliver Baseline Support check in/check out MultiSite Mastership Management support ClearQuest Improve collaboration with: Change Request to Jazz Work Item Bridge ClearQuest data in Dashboards CRM01 CRM keynote 46
  • 47. IBM Rational Software Conference 2009 Real People, Real Insights! Presenting: CRMA40 – Tuesday, June 2, 2:15 pm - 3:15 How Do I Use IBM Rational ClearCase Remotely? Favorite Feature: ClearQuest/ClearCase 7.0.1.1 - API and CLI Why this Feature makes my life easier: Jim Ring Principle Tools/Methods Practitioner “ Using API and CLI, we've automated creation of CQ activities Blue Cross Blue Shield of MIN and CC projects. This saves over 30 minutes per project, enforces naming conventions and branching strategies, as well as ensuring consistency. I'm working on rolling these processes out so that developers can create their own Automate projects. Scripts allow precise 'simple solutions.” Lower costs and improve quality by automating workflows based on real-time information CRM01 CRM keynote 47
  • 48. IBM Rational Software Conference 2009 Available IBM Rational Insight May 2009 May 2009 Code Contributions SLOC By Component Requirements and Related UCM activities Build Health Integrated Software & Product Lifecycle Management Platform XML ClearQuest ClearCase Quality Manager MS Project Requirements Build Forge* Composer 3rd Party M ore inform ation in: Team Concert Lifecycle tools Session: PPM03 Partners *…and more CRM01 CRM keynote 48
  • 49. IBM Rational Software Conference 2009 Looking ahead – New myths or reality? RSC July Aug Sept Oct Nov Dec Jan Feb Mar April May June, 2009 CRM01 CRM keynote 49
  • 50. IBM Rational Software Conference 2009 One Configuration Management tool fits all! CRM01 CRM keynote 50
  • 51. IBM Rational Software Conference 2009 Configuration Management Unique Qualities Unique Qualities Research shows that companies use a variety Ideal for custom Enterprise SCM processes with: of SCM tools to meet Dynamic Views ClearCase varying project needs. Unlimited Branching Broadest OS support Perfect fit for proven OOTB Task & Synergy Component based CM process with: IBM Rational has the CMMi and SPICE compliance broadest set of solutions to meet these varying needs. Day 1 productivity with: Team Agile Planning and Risk management Each with their own Concert Team Collaboration and Awareness unique Qualities Project Health & Transparency CRM01 CRM keynote 51
  • 52. IBM Rational Software Conference 2009 Our Connectors Strategy Working in Harmony Synergy and Change Connectors: ClearQuest Quality Manager Team Concert M ore inform ation in: Session: iCRM06 ClearQuest ClearQuest Change Work Items Change RTC RTC ClearCase ClearCase Synergy SCM Synergy Team Concert Bridges ClearQuest ClearCase M ore inform ation in: Session: CRM23 Type Status Synchronizer – bi-directional replication of data na Existing Bridge – Traceability connections New Importer – copy of data Planned CRM01 CRM keynote 52
  • 53. IBM Rational Software Conference 2009 One Configuration Management tool fits all! CRM01 CRM keynote 53
  • 54. IBM Rational Software Conference 2009 The evolution of the IBM Rational Software Delivery Platform 1 Existing Offerings 2 New Offerings Infuse Jazz Technology Built on Jazz Technology Rational Rational Rational Requirements Build Forge Build Forge Rational Quality Composer Manager Rational Team Concert Rational Rational Synergy Synergy Rational Rational Change Change Rational Rational ClearCase ClearCase Rational Rational ClearQuest ClearQuest 3 Connect all offerings and 3rd party with Open Services CRM01 CRM keynote 54
  • 55. IBM Rational Software Conference 2009 Integration Strategy Open Services for Lifecycle Collaboration (OSLC) Change Management 1.0 3rd Party and Rational tools rd Quality Manager Mylyn ClearCase Create Query Modify Open Services for Lifecycle Collaboration (OSLC) Change Management 1.0 Spec REST API REST API REST API ClearQuest Change Jazz Work Items M ore inform ation in: Rational Labs Visit us at: http://www.open-services.net Session: SLI04 CRM01 CRM keynote 55
  • 56. IBM Rational Software Conference 2009 ClearQuest Directions ClearQuest Work Items Work Items Jazz Next Major release: Infused with Jazz Collaborative ALM Capabilities (also shipped in RTC) Change Request Work Items Agile Planning Open Integrations (WI- Subversion) Work Item Dashboards/Feeds/Discussion Work Item Plus new capabilities Work Item CQ Requests – Jazz Work Item bridge Unified Web UI CQ Request data in Dashboards M ore inform ation in: Rational Labs The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. CRM01 CRM keynote 56
  • 57. IBM Rational Software Conference 2009 ClearCase Directions An Eclipse based Common UI for all view types Common Client Web Views, Dynamic Views, Snapshot views CM Server Infrastructure Performance Load Balancing, CM API Configurable role based security for ClearCase artifacts Security ClearCase Access Control List Bridge to application lifecycle management Infuse with Jazz Plan, Construct, Refine, Deploy using Jazz Monitor & administer distributed ClearCase assets M ore inform ation in: Global Admin Multisite Administration Rational Labs The information on new product capabilities are intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. CRM01 CRM keynote 57
  • 58. IBM Rational Software Conference 2009 Build Forge Directions Next Major Release: Customizable Views Jazz-powered Dashboarding system provides customizable viewlets to surface data as users want to consume it Integration with Rational Insight Build Forge data available to view in context with that of other Insight-enabled products to provide more holistic view of development environment status and trends Developer Cloud Enabled Integration and extensions to allow Build Forge to seamlessly automate jobs in and M ore inform ation in: for the IBM Rational Developer Cloud Rational Labs The information on new product capabilities are intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. CRM01 CRM keynote 58
  • 59. IBM Rational Software Conference 2009 Collaboration Opportunities Design Partner Program Lab Advocacy Program Board of Advisors VoiCE Events Rational Software Conference jazz.net Rational Team Concert developerWorks Beta Programs Rational ClearCase Rational ClearQuest RFE Community Rational Build Forge Global Rational User Groups Rational Software Analyzer Rational Cafe Learn more about Rational Customer Programs CRM01 CRM keynote 59
  • 60. IBM Rational Software Conference 2009 Change & Release Mgmt Partners Team Concert ClearCase ClearQuest Build Forge CRM01 CRM keynote 60
  • 61. IBM Rational Software Conference 2009 Rational Software Conference Track Resource Guides ibm.com/rational/rsdc/resources We have created a special Rational Software Conference Track Resource Guide on the web. It’s full of materials you can use and share with your team. Includes: Product demos from track sessions Related Webcasts, tutorials, and white papers “Tell your boss” resources Communities for post-event networking Link to Rational Software Conference session presentations CRM01 CRM keynote 61
  • 62. Free Trial of Change and Release Management Web-Based Training Portal All change and release management track attendees are entitled to a free trial to our web-based training portal Courses include: Build Forge ClearQuest ClearCase Synergy Change Visit this URL to take advantage of this trial: (www.IBM.com/training/us/rational/wbttrial) Live Monday, June 8th © 2009 IBM Corporation CRM01 CRM keynote
  • 63. IBM Rational Software Conference 2009 IBM Rational customers are the BEST! CRM01 CRM keynote 63
  • 64. IBM Rational Software Conference 2009 © Copyright IBM Corporation 2009. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. CRM01 CRM keynote 64
  • 65. IBM Rational Software Conference 2009 Rational partner solutions support for Team Concert Enhance team collaboration with direct, per-project document linkages to Microsoft® SharePoint® and Lotus® Quickr® libraries Support heterogeneous environments with bidirectional integration with the JIRA change management system Analyzes project and resource data to provide accurate estimation and enhanced project control Enable automated governance to insure compliance and minimize business risk around highly flexible and distributed development environments Automated assessment and metrics for technical quality and team performance Provides open source IP management Allows bi-directional synchronization of defects and workflows with HP Quality Center® CRM01 CRM keynote 65
  • 66. IBM Rational Software Conference 2009 Rational partner solutions support for ClearCase ClearQuest Accelerates CCRC WAN performance Provides Integrated Change Management with WindChill® PDM system Enables NetApp Storage environment for CC VOBs Allows streamlined sharing of info between CC & CQ Provides BusinessObjects Crystal Reports reporting for Rational ClearQuest Provides integration to Tasktop’s Mylyn-based task management system CRM01 CRM keynote 66
  • 67. IBM Rational Software Conference 2009 Rational partner solutions support for Build Forge Drive analysis of open source IP complliance from BuildForge Enable use of virtual lab automation with Build Forge Drive execution of HP Quality Center tests from BuildForge Enable use of virtual lab automation with Build Forge Virtutech Enable deployment through BuildForge to Simics simulation platform CRM01 CRM keynote 67