Conversation Management is not just management. It’s a marketing strategy of likes. In the practical case of DCM, we explain how people like you and even love your brand. Customer satisfaction becomes customer involvement in DCM’s communication.

1. JAN DEVER
Marketing & Web Director @ DCM

2. KEVIN HEYLEN
Owner & Conversation Manager @ Think Tomorrow

3. Conversional Marketing

9. I
SM

10. I
SM

11. Golden Circle
of
Inspiration

12. G lden Circle f Inspirati n
What
How
Why

13. G lden Circle f Inspirati n
What
How
Why

14. SOCIAL ENGAGEMENT