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"How to learn, develop and decide under uncertainty in the public sector?"

"How to learn, develop and decide under uncertainty in the public sector?"

Policy makers, civil servants, public authorities and institutions have to make more and more decisions under uncertainty. They strive in finding the right policies and activities and struggle how to mobilize and include partners from business, finance and technology in processes to learn, explore and co-create ideas and solutions.

The issue how good policies are defined and whether they are effectively implemented is therefore related to people involved and the way they collaborate within the organizations itself. A systemic approach is needed. The target groups in business, culture and research start more and more to be aware of the need to adopt new concepts for transformational mindsets like "agile", "lean", "teal", "integral", "effectual", "self-organized".

How are the authorities and administrations prepared for this? Do they apply this concepts in their day-to-day operations, in their organizations and in their decision processes? Which small steps can be done? What is easy to learn? Where are low hanging fruits easily to pick in public administration?

Innovation Coach Klaus Haasis wants to share some concrete ideas for daily practice with the participants. He has served more than 18 years as CEO in a public innovation agency owned by the federal state of Baden-Wuerttemberg, Germany. Now he supports organisations and teams as a Coach, Mentor and Trainer.

Topics offered which can be chosen by the participants:
• Agility in the public sector?
• Understanding the elephant
• Few Ground Rules for Processes
• Execution or Discovery Mindset?
• Risk vs. Uncertainty
• Innovators Dilemma in Public Funding
• Funding Creativity needs Creative Administration
• Personcentered Rule Breaking
• Effectual Logic vs. Linear Planning
• Positive Speculation and Constructive Guesswork
• Dialog as a Planning Tool
• open ask: how to ask better questions
• Yes anding exercise
• Presencing - Learning from the future as it emerges

  • Inicia sesión para ver los comentarios

"How to learn, develop and decide under uncertainty in the public sector?"

  1. 1. How to learn, develop and decide under uncertainty in the public sector? Rome, 28. October 2015 Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! Klaus Haasis, Dipl.Ing. Dipl.Journalist Personcentered Counsellor GwG Systemic Coach DBVC DISCOVERYOUR 
 WAY BY MOVING FORWARD
  2. 2. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! 18 years of experience as CEO of a public innovation agency
  3. 3. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  4. 4. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! The Public Sector Innovation Imperative Be radically innovative 
 AND follow all our rules!
  5. 5. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  6. 6. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! Smart&Heart Cities Initiative Main topic: INNOVATION in all its possible expressions - civic, social and technological innovation. 

  7. 7. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! farest placeRome Where do you come from?
  8. 8. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! ExecutionDiscovery What kind of work?
  9. 9. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! uncertainclear, safe, What kind of feeling?
  10. 10. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! open, selforganized directive, hierarchical What kind of culture?
  11. 11. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  12. 12. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! 12
  13. 13. SHOWER WITH APPRECIATION or Positive Guesswork Groups of two 13
  14. 14. "If I look at you
 I get the impression ... ... that you can contribute in an enriching, valuable and competent way to a collaboration with your qualities x, y, z ..... "
  15. 15. ask klaus! Welcome to Uncertainty Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  16. 16. ask klaus! Welcome to UncertaintyAutor Klaus Haasis www.klaushaasis.de CC BY-SA 2015 Complexity Information Goals
  17. 17. GOALS MY MEANS ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  18. 18. GOALSME ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  19. 19. GOALS MY MEANS MY MEANS MY MEANS MY MEANS MY MEANS ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  20. 20. GIVEN GOAL MY MEANS MY MEANS MY MEANS MY MEANS MY MEANS TOP DOWN PLANNING PROCESS ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  21. 21. Analize Plan Acquire Ressources Act linear causal logic ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015 Decide
  22. 22. PROFESSOR SARAS D SARASVATHY Associate Professor Darden Graduate Business School University of Virginia EFFECTUATION: an alternative to TOP DOWN PLANNING PROCESS ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  23. 23. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus! DISCOVERYOUR 
 WAY BY MOVING FORWARD
  24. 24. IMAGINED END M1 M4 M1 MY MEANS MY MEANS M3M2 M6 IMAGINED END IMAGINED END IMAGINED END IMAGINED END M5 M7 BOTTOM-UP EMERGENT LOGIC GIVEN MEANS ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  25. 25. 2 WAYS OF APPROACHING LEARNING, DEVELOPPING AND DECIDING ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015 Linear Cooking Fridge Approach
  26. 26. WHO I AM WHAT I KNOW WHO I KNOW WHAT I CAN AFFORD TO LOOSE WHAT CAN I MAKE? ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  27. 27. The missing toolbox • statistically • linear • predictable • well-known • assessable • projectable • knowledge dynamic Not predictable Not assessable Source: www.blogs.telerik.com Causal tools unknown fuzzy Analyse DecidePlan Acquire Ressources Act Effectuation ask klaus!ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  28. 28. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  29. 29. What’s the quickest, cheapest, most robust way to demonstrate the viability of your idea? MINIMUM VIABLE PRODUCT ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  30. 30. PARTNERSHIPS & COMMITMENTS: GET OUT OF THE BUILDING ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  31. 31. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  32. 32. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015
  33. 33. Your means (in your own fridge) Who I am • Values • Culture • Personal preferences • Character What I Know • Capabilities • Experiences • Knowledge • School and university education • Books and newspapers Whom I know • Colleagues • Professional Network • Family and Friends • Customers • Associations • Social Networks ask klaus!ask klaus! Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015
  34. 34. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015
  35. 35. Autor Klaus Haasis klaushaasis.de CC BY-SA 2015 ask klaus!
  36. 36. ask klaus! klaus haasis ask@klaushaasis.de, mobile +491706313193 www.klaushaasis.de twitter @askklaushaasis facebook.com/klaushaasis de.linkedin.com/in/ klaushaasis Resources recommended: Materialien Zukunftsgestaltung Effectuation: http://klaushaasis.de/de/effectuation Havard Business Review Workspaces that move People: https://hbr.org/2014/10/workspaces-that-move-people Article|McKinsey Quarterly Six social-media skills every leader needs: http://www.mckinsey.com/insights/ high_tech_telecoms_internet/six_social- media_skills_every_leader_needs Free Holocrazy Comic: http://igipartners.com/read-holacracy-comic-book- free#page-1 Autor Klaus Haasis www.klaushaasis.de CC BY-SA 2015 Resources: Links recommended:
 Best Daily Brief Quartz Digitally Native News: https://qz.com/daily-brief Effectuation Grid English Download: http://www.klaushaasis.de/en/effectuation 38

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