SlideShare a Scribd company logo
1 of 40
Welcome!
Be sure to join the audio portion of the meeting. See Audio in
                the GotoWebinar control panel.

 Ask questions by typing questions in the Questions area of
              the GotoWebinar control panel.


 The Magic 5 of Content Based Email Campaigns that Drive Sales
Your Hosts:

Craig Klein, CEO, SalesNexus.com
   18 years as a sales executive. Hiring, training
     sales people. Developing lead generation and
     business development campaigns.
Michael Halper, CEO, Launch Pad Solutions, Inc.
   Author of “The Cold Calling Equation”. 20 years
     as a frontline sales, marketing and customer
     service leader.
Email Marketing to Drive Sales?

 Need more leads

   Trouble identifying good prospects

   Costly/Difficult to connect with prospects

 Email Marketing Minefield

   How to build lists?

   What and When to send?

   How to drive meaningful results – Leads!
The Magic 5 of Effective Content Marketing
                 Campaigns

 5 Pains


 5 Qualifying Questions


 5 FAQs
Today we‟ll discuss…
1. Define Your Target
2. Define Your Customers‟ Pains
3. Creating Your Content
4. Develop Qualifying Questions
5. Develop FAQ Emails
B2B Sales



An email is not expected to generate a sale


An email is expected to generate


interest, engagement, a conversation or a “lead”
Your List is Your Life Blood

You want emails that get results but…

• You want them to build your brand

• You do not want them to annoy customers

• You want prospects to look forward to your emails

  and share them

• Today you‟ll learn how to send effective emails that

  aren‟t spam.
Content Marketing


  Creating engaging content that your audience finds
         helpful, informative and entertaining




Where do I start?
Where do I start?


 Most busy business owners and sales executives…


1. Begin with great intentions


2. Find it difficult to write compelling articles


3. End up with very “sales-y” sounding emails
The Magic 5 System

• Create 5 educational “content” pieces to email to target contacts


• Create 5 qualifying questions to set the bar for sales engagement


• Create 5 FAQ emails that answer the questions all buyers ask
Several Content based
Emails allow interested
  prospects to Self
       Identify.
Step 1

           Who is your target?


           #1 factor for success.
         Be as specific as possible.
LeadFerret
search

•   Title
•   Revenue
•   Employees
•   SIC Code
•   Location

500 contacts
with emails ea.
month
Step 2

Define the Pains You Solve
This is the outline of Content Pieces


•   One for each of the most common “Pains” your service
    addresses
•   Could be blog post, whitepaper, video, ebook, other
    people‟s content
•   Emails “sell” the Pain and the Piece.
•   Click a link to access the content.
Example: 5 Ways Pipeline Mgmt Grows the Bottom Line
What is your customer’s Pain?




Why do they buy?




To fix ??? (that‟s the Technical Pain)
Because it costs ??? (that‟s the Business Pain)
Why do they lose sleep? (that‟s the REAL Pain – emotional!)
Three Levels of Pain
      Personal Pain
• Income                Low bonuses, commissions, compensation
• Career                No recognition, no promotions / career path
• Work Environment        High workload, poor work–life balance



     Business Pain
• Revenue                Low revenue / market share / close rate
• Costs                    High cost of goods sold / labor cost
• Customers                     Poor delivery of services



     Technical Pain
• Processes                Slow, broken, or manual processes
• Systems                 Poor system or employee performance
• Employees                         Lack of reliability
In-depth Pain Training Next Week

•   What is pain

•   Three levels of pain

•   Six pain symptoms

•   Four tactics to uncover pain

•   SalesScripter
                                   www.salesscripter.com
Pain > Headline/Title > Subject Line
Pain = Working late to handle billing new clients

Headline = 3 Ways Inefficient Bookkeeping Kills Profits of New

Businesses

Subject Line Examples…

“Working late again to bill new clients?”

“You choose – bill new clients or spend time with family?”
Pain > Headline/Title > Subject Line

•   Pain 1 = Subject 1
•   Pain 2 = Subject 2
•   Pain 3 = Subject 3
•   Pain 4 = Subject 4
•   Pain 5 = Subject 5


Example: 4 Ways to „avoid pain #1


Example: How XYZ Corp. Fixed Pain #3
Step 3
Create your content! A few tips…
• Schedule Time to Work on It!
• Articles on other sites
• Video interview – you or a customer
• Customer stories – case studies, testimonials, “don‟t let this
  happen to you”
• Comparison of options/competitors
• Book recommendations
Step 3
Writing the email…
• Sell the content, not the solution, not your company, not
  your product!
• Make them hurt! Make them feel the pain! Remind them
  how, when and where it hurts!
     • Has this happened to you?
     • Is Pain 4 costing you $$$ / time / jobs / customers ?
• Make them click to read the content. Include only “teaser”
  amount of content in the email
Step 3
Step 3
Step 3
Step 4
               5 Qualifying Questions

•   Write 5 questions that softly qualify the prospect


•   Goals
    •   Gather information
    •   Try to determine if there is any level of need and fit
    •   Identify if the prospect is the right person to talk to
    •   Does it make sense to meet or keep talking?


•   Examples
    •   How do you feel about your current level of leads that you are producing?
    •   What systems are you currently using to automate and track your email marketing?
    •   Is your email marketing database separate from your CRM database of contacts?
    •   Do you currently have access to a business contact database?
    •   Are you the right person to talk with about this?
5 Qualifying Questions


Softer, more conversational call - “I hope you enjoyed…. I‟m not sure if we‟re a good fit for you
but, I wanted to ask a few questions…”

Gather valuable information
Register for event
Ask for appointment, if qualified
Ask for the order




                   Track the answers!
                   …fields in the CRM
Step 5
5 FAQs
What are the questions every prospect asks when they‟re
ready to buy?
• How do you compare with other solutions?
• Set up process?
• Delivery time?
• Steps in process?
• Difficulty of set up/installation?
• Customer Service options? Return/refund policy?
5 FAQs
Follow these 5 Steps!
1. Define Your Target
2. Define Your Customers‟ Pains
3. Creating Your Content
4. Develop Qualifying Questions
5. Develop FAQ Emails
Reach a wider audience

Build your brand

Identify interested leads

Connect difficult accounts

Focus sales time on highly

qualified prospects

Build lasting relationships

Higher Close Rate
Join us next
             Wednesday!
 Michael Halper, author of “The Cold Calling Equation”


              “What’s in it for me?”

   “Building a Successful Marketing and Sales

     Process by Identifying Customer‟s Pain”

January 23rd at 4pm ET

Register here - SalesNexus.com/resources/webinars
Special Offer

 Free 2 hour Email Campaign Consultation

    How to find the right email list

    Review of current content

    Suggestions on new content

    Review of current campaigns

 Subscribe to SalesNexus before Monday –

  January 23rd
Special Offer
1 Piece Content Campaign
• SalesScripter.com profile
• Target Market and Campaign Strategy
  Consultation
• 600 word Content Piece Copy Writing
• Email Design and Copy Writing
• Campaign Set up and Training
• Cost: $ 600
Start Today!
FREE for 30 days!
Upload your own list with emails
Get 500 contacts w/ emails from LeadFerret!
Create templates and campaigns
Send blasts (up to 50,000 each month!)
Generate Leads!
Close Sales!

More Related Content

Featured

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Featured (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Magic 5 of content based emails webinar

  • 1. Welcome! Be sure to join the audio portion of the meeting. See Audio in the GotoWebinar control panel. Ask questions by typing questions in the Questions area of the GotoWebinar control panel.  The Magic 5 of Content Based Email Campaigns that Drive Sales
  • 2. Your Hosts: Craig Klein, CEO, SalesNexus.com  18 years as a sales executive. Hiring, training sales people. Developing lead generation and business development campaigns. Michael Halper, CEO, Launch Pad Solutions, Inc.  Author of “The Cold Calling Equation”. 20 years as a frontline sales, marketing and customer service leader.
  • 3. Email Marketing to Drive Sales?  Need more leads  Trouble identifying good prospects  Costly/Difficult to connect with prospects  Email Marketing Minefield  How to build lists?  What and When to send?  How to drive meaningful results – Leads!
  • 4. The Magic 5 of Effective Content Marketing Campaigns  5 Pains  5 Qualifying Questions  5 FAQs
  • 5. Today we‟ll discuss… 1. Define Your Target 2. Define Your Customers‟ Pains 3. Creating Your Content 4. Develop Qualifying Questions 5. Develop FAQ Emails
  • 6. B2B Sales An email is not expected to generate a sale An email is expected to generate interest, engagement, a conversation or a “lead”
  • 7. Your List is Your Life Blood You want emails that get results but… • You want them to build your brand • You do not want them to annoy customers • You want prospects to look forward to your emails and share them • Today you‟ll learn how to send effective emails that aren‟t spam.
  • 8. Content Marketing Creating engaging content that your audience finds helpful, informative and entertaining Where do I start?
  • 9. Where do I start? Most busy business owners and sales executives… 1. Begin with great intentions 2. Find it difficult to write compelling articles 3. End up with very “sales-y” sounding emails
  • 10. The Magic 5 System • Create 5 educational “content” pieces to email to target contacts • Create 5 qualifying questions to set the bar for sales engagement • Create 5 FAQ emails that answer the questions all buyers ask
  • 11. Several Content based Emails allow interested prospects to Self Identify.
  • 12.
  • 13.
  • 14.
  • 15. Step 1 Who is your target? #1 factor for success. Be as specific as possible.
  • 16. LeadFerret search • Title • Revenue • Employees • SIC Code • Location 500 contacts with emails ea. month
  • 17. Step 2 Define the Pains You Solve This is the outline of Content Pieces • One for each of the most common “Pains” your service addresses • Could be blog post, whitepaper, video, ebook, other people‟s content • Emails “sell” the Pain and the Piece. • Click a link to access the content.
  • 18. Example: 5 Ways Pipeline Mgmt Grows the Bottom Line
  • 19. What is your customer’s Pain? Why do they buy? To fix ??? (that‟s the Technical Pain) Because it costs ??? (that‟s the Business Pain) Why do they lose sleep? (that‟s the REAL Pain – emotional!)
  • 20. Three Levels of Pain Personal Pain • Income Low bonuses, commissions, compensation • Career No recognition, no promotions / career path • Work Environment High workload, poor work–life balance Business Pain • Revenue Low revenue / market share / close rate • Costs High cost of goods sold / labor cost • Customers Poor delivery of services Technical Pain • Processes Slow, broken, or manual processes • Systems Poor system or employee performance • Employees Lack of reliability
  • 21. In-depth Pain Training Next Week • What is pain • Three levels of pain • Six pain symptoms • Four tactics to uncover pain • SalesScripter www.salesscripter.com
  • 22. Pain > Headline/Title > Subject Line Pain = Working late to handle billing new clients Headline = 3 Ways Inefficient Bookkeeping Kills Profits of New Businesses Subject Line Examples… “Working late again to bill new clients?” “You choose – bill new clients or spend time with family?”
  • 23. Pain > Headline/Title > Subject Line • Pain 1 = Subject 1 • Pain 2 = Subject 2 • Pain 3 = Subject 3 • Pain 4 = Subject 4 • Pain 5 = Subject 5 Example: 4 Ways to „avoid pain #1 Example: How XYZ Corp. Fixed Pain #3
  • 24.
  • 25.
  • 26. Step 3 Create your content! A few tips… • Schedule Time to Work on It! • Articles on other sites • Video interview – you or a customer • Customer stories – case studies, testimonials, “don‟t let this happen to you” • Comparison of options/competitors • Book recommendations
  • 27. Step 3 Writing the email… • Sell the content, not the solution, not your company, not your product! • Make them hurt! Make them feel the pain! Remind them how, when and where it hurts! • Has this happened to you? • Is Pain 4 costing you $$$ / time / jobs / customers ? • Make them click to read the content. Include only “teaser” amount of content in the email
  • 31. Step 4 5 Qualifying Questions • Write 5 questions that softly qualify the prospect • Goals • Gather information • Try to determine if there is any level of need and fit • Identify if the prospect is the right person to talk to • Does it make sense to meet or keep talking? • Examples • How do you feel about your current level of leads that you are producing? • What systems are you currently using to automate and track your email marketing? • Is your email marketing database separate from your CRM database of contacts? • Do you currently have access to a business contact database? • Are you the right person to talk with about this?
  • 32. 5 Qualifying Questions Softer, more conversational call - “I hope you enjoyed…. I‟m not sure if we‟re a good fit for you but, I wanted to ask a few questions…” Gather valuable information Register for event Ask for appointment, if qualified Ask for the order Track the answers! …fields in the CRM
  • 33. Step 5 5 FAQs What are the questions every prospect asks when they‟re ready to buy? • How do you compare with other solutions? • Set up process? • Delivery time? • Steps in process? • Difficulty of set up/installation? • Customer Service options? Return/refund policy?
  • 35. Follow these 5 Steps! 1. Define Your Target 2. Define Your Customers‟ Pains 3. Creating Your Content 4. Develop Qualifying Questions 5. Develop FAQ Emails
  • 36. Reach a wider audience Build your brand Identify interested leads Connect difficult accounts Focus sales time on highly qualified prospects Build lasting relationships Higher Close Rate
  • 37. Join us next Wednesday!  Michael Halper, author of “The Cold Calling Equation” “What’s in it for me?” “Building a Successful Marketing and Sales Process by Identifying Customer‟s Pain” January 23rd at 4pm ET Register here - SalesNexus.com/resources/webinars
  • 38. Special Offer  Free 2 hour Email Campaign Consultation  How to find the right email list  Review of current content  Suggestions on new content  Review of current campaigns  Subscribe to SalesNexus before Monday – January 23rd
  • 39. Special Offer 1 Piece Content Campaign • SalesScripter.com profile • Target Market and Campaign Strategy Consultation • 600 word Content Piece Copy Writing • Email Design and Copy Writing • Campaign Set up and Training • Cost: $ 600
  • 40. Start Today! FREE for 30 days! Upload your own list with emails Get 500 contacts w/ emails from LeadFerret! Create templates and campaigns Send blasts (up to 50,000 each month!) Generate Leads! Close Sales!

Editor's Notes

  1. The value that we deliver can typically impact our clients on three different levels.At the lowest level, we offer technical value. These are the benefits and improvements that we can deliver that make things work better and are realized in the areas of processes, systems, and people. Examples are helping a business to save time, automate certain tasks, improve performance, improve reliability, etc.As a business begins to realize value at the technical level, those benefits will trickle up and be realized at the business level and be seen as a decrease in costs, increase in revenue, or decrease in risk. For example, if manual processes are able to be automated, that will lead to a decrease in the labor that is needed and as a result, there could be a decrease labor costs and this is an example of realizing business value.When we help clients to realize business value, that can also continue to trickle up to impact the clients on a personal level and be realized in the form of recognition, compensation, decreased work load, etc. For example, if processes are automated and that decreases costs, that could lead to a promotion for the person that is responsible for that area. Or they could get an extra bonus for the year. Or maybe it means that they no longer have to work over the weekend and are able to spend more time with their family and this is realizing personal value.So when your clients consume your products and services, they are likely going to realize some sort of value and benefits in these three areas.
  2. When a doctor is trying to figure out if or where a patient hurts and what the problem is, he or she will try to look for different symptoms. There will be different measurements taken and different questions asked. And based on the answers and data back, the doctor will have a good idea of what the pain is and what the underlying problems are.We can do the same thing to improve our ability to find pain that our prospects are experiencing.Here are six pain symptoms to look for:Something not working wellSomething could be working betterThings are time consumingErrors are being madeHigh costs Low revenueWe will go through these one at a time looking at an example of each. And as we go through each of these, don’t worry about memorizing each pain symptom so that you remember each and have a check list to go through when talking with prospects on a cold call. This is merely an exercise to show you that pain can show up in a lot of different ways and you can use these symptoms to help you to figure out what questions you can ask your typical prospects.