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Seminar Overview Kieran Lenihan
- 1. Citizen Participation in the Wiki and Facebook Era How new Internet Technologies are Changing Public Service Delivery 24 th October 2008 Kieran Lenihan Institute of Public Administration
- 5. OECD “ Irish citizens and residents are being transformed by the Internet and their own growing expectations from being users of public services to participants and even partners in shaping and delivering public services. In order for the Public Service to keep up with, and tap into, these larger social forces, it should promote transparency as a value that will make the Public Service more dynamic and increase the public’s trust by fostering a debate on the Public Service’s contribution to societal outcomes such as life expectancy and competitiveness.”
- 7. The Popularity of Web 2.0 Sites
- 8. The Popularity of Web 2.0
- 9. The Potential to Involve Citizens…. … .Or they will involve themselves anyway Patientopinion.org, farmsubsidy.net, fixmystreet.com etc The internet is empowering citizens Access to information, to communities and to a soapbox!
- 13. Potential for value for money for Public Service