1. Management Theory Internal Environment

3. Classical Approach of Fayol which is devoid of people Scientific Approach of Taylor which discounts human side Human Relations Approach of Mayo and McGregor whose emphasis is on people Systems Approach which shows how inputs are transformed to outputs within its environment Contingency Approach which depends on creating the best fit between people, the task and the environment. Who are the theorists?

4. This stressed the advantages of division of labour It emphasised the importance of a formal hierarchical structure Control was achieved through a narrow span of control It reflected an authoritarian style of leadership The Classical School - Henri Fayol What are the disadvantages of adopting this management theory?

7. How does Scientific Management apply today?

22. An organisation introduces new machinery? Affects on the organisation? Which structure would suit an organisation who provides a customised service to customers? Which structure would suit a department who manufactures products using flow production?