1. FRANCES A. GUYNN, MBA
8206 Briarhill Lane Indianapolis, IN 46236 ▪ francesguynn@sbcglobal.net ▪ www.linkedin.com/in/fguynn ▪ 317-490-5942
Supply Chain / Procurement
ORGANIZED ● SELF-MOTIVATED ● TEAM BUILDER ● COMMUNICATOR
SUMMARY OF QUALIFICATIONS
• 15+ years experience in supply chain/procurement with cross functional communication skills to lead major
system upgrades that improve quality and regulatory compliance.
• Skilled at asking the right questions to determine need and root causes that help teams to function more
efficiently, leading to procuring the right product or service.
• Have consulted with physicians, research scientists, laboratory technicians and office staff to determine the
right software for their needs; possess the negotiation skills to acquire that product at the best price.
• Trained and served as Diversity Consultant to Eli Lilly to get the most out of teams that are diverse
culturally as well as professionally.
CAREER ACCOMPLISHMENTS
• Tasked with leading and coordinating the planning, purchasing, scheduling and deployment of a $2 million
hardware and software purchase for manufacturing; scope of the project involved 1500 customers over 18
months and multiple vendors, and was completed on-time, on-budget with minimal downtime.
• Met with management, research scientists, laboratory technicians, and other specialists to gather
specifications, and then planned, organized and acquired a $ 3 million dollars hardware/software upgrade to
a manufacturing compliance library. Project completed on specification over many months with little
downtime.
• Negotiated with a vendor for a $200,000 reduction from “list” price for major purchase of hardware and
software.
• Discovered and created a document control process library for storage of IT documents and software
relating to pharmaceutical products that were improperly stored; this new library storage system saved the
potential of over $1 million in fines or shut down of a product if audited by the FDA.
PROFESSIONAL EXPERIENCE
Sabbatical 2010-2013
Took time off to raise a child, Obtain Project Management Training, and study to become a Stevens Minister to
assist others in need.
Supply Chain Quality Consultant 2009-2010
BCForward Indianapolis, IN
This largest IT consulting firm in Indianapolis provides enterprise system solutions including ERP
implementation, custom application development, quality assurance & testing with on-going support.
• Assigned on-site at Eli Lilly and Company to utilize technology to resolve compliance related issues,
including writing SOPs installation verification instructions, annual product reviews, periodic reviews and
computer system validation documentation; communicated with staff, technical professionals in addition to
management in securing pertinent data for document creation.
2. • Managing over 200+ applications, educated team members in defining and producing deliverables that meet
with FDA guidelines, and succeeded in helping the client obtain FDA approval.
Computer Systems Purchasing Specialist 2001-2007
Eli Lilly and Company Indianapolis, IN
This $25 billion pharmaceutical manufacturer was the first company to mass-produce penicillin, and is today
the world’s largest manufacturer and distributor of psychiatric medications.
• Promoted to manage multifaceted hardware and software upgrades, identify process improvement
opportunities and resolve complex systems issues.
• Started an original “Lunch & Learn” presentation to educate users on new tools, hardware and software.
• Purchased hardware and software as appropriate, and saved thousands of dollars negotiating best prices for
specialized software.
• Successfully upgraded all hardware and software for an 18,000 person department, and conducted various
upgrades in laboratories, offices and manufacturing sites within budget and on time.
• Worked closely with Lilly scientists and technicians to capitalize on emerging technologies and application
enhancements.
• Trained and appointed as a working Diversity Consultant to facilitate group sessions on improving working
relationships; sought throughout the company to motivate staff to reach full potential by identifying and
eliminating barriers to success.
Purchasing Associate 1994-2001
Eli Lilly and Company Indianapolis, IN
• Tasked with sourcing procurement of IT products such as desktops, network servers, telecom and software
services, as well as solicited and analyzed multiple purchasing proposals.
• Administered purchase requests for supplier bids, quotes and proposals, negotiated price with suppliers and
assigned to resolve disputes with suppliers.
• Managed supplier qualification, contract development, RFP, implementation, supplier selection, compliance
and the on-going supply management process.
EDUCATION AND TRAINING
Master of Business Administration in Applied Management
INDIANA WESLEYAN UNIVERSITY Marion, IN
Magna Cum Laude
Bachelor of Science, Business Management
INDIANA WESLEYAN UNIVERSITY Marion, IN
Cum Laude
SELECTED TRAINING & CERTIFICATIONS
Project Management Professional Certification Training, Project Management Institute
Organizational Behavior Certification, Pope & Associates
Diversity Champion – Consulting Pairs Certification
MS Word ▪ Excel ▪ PowerPoint ▪ Access ▪ Outlook ▪ Publisher ▪ Project Management ▪ SAP
Dreamweaver ▪ Lotus Notes ▪ Visio ▪ Critical Chain (Pro Chain) ▪ InfoPath ▪ SharePoint ▪ Oracle
PROFESSIONAL ASSOCIATIONS
National Black MBA Association