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Principles of a
Simple Productivity System
          8 Habits to Achieve the Power of Done!




Kevin Paschuck
June 2, 2010
“So What?” 
  1 hour from now …
Three Key Objectives
Framework for a Trusted System
All “to-do’s” out of your head and off your mind

Method for achieving results
Stress-Free way of doing what’s most important

Ideas for managing our energy
Make front-end decisions about all “inputs”
Kanso (Simplicity)
 Simplicity means the achievement of
maximum results with minimum means
                     - Japanese Principle
Take
What leave the rest for You
  and
      Works
43%   of Americans categorize themselves as
        disorganized
Does your day look like this?
Get a System
1.
     (but, keep it simple)
The 2 best … in my opinion
Components of a Simple System
The Setup
Inboxes, lists, calendar, file system

Right Tools
Must be simple to use and maintain

Adoption and Usage
Use the system every day
2.   Ubiquitous
     Capture
Capture Setup
Notebook or Software Application
Write down everything coming into your life not already in written format

Loose Leaf Paper or Notebook
Meeting notes

Calendar
Time specific actions, meetings and day specific information, tickler

Master “To-Do” Lists
@Work @Personal @Waiting For @Projects @Someday @Reference

File System
Physical inbox for papers, manila folders in alphabetical order & digital
Get Organized
3.
Put Everything in its Place
Incoming Hard Copy Papers
Physical inbox

Simple File System - Alphabetical
Have blank labels ready and empty folders on hand

Tickler System
Calendar for digital & “31” daily file folders for day specific items

Purge Your Files Once a Year
Trash anything that you will not need or untouched in last 12 months

Find a Home
Designate a spot for all your items – car keys, wallet, tax info, etc.
4.   Daily Processing
(Major Inboxes: Email, Voicemail, Calendar, Notebook)
Processing Guidelines
Process Calendar, Tickler & Actions Everyday
More frequently if needed – don’t let items pile up – piles are your enemy

Minimize your Inboxes
Every place you have to go to check messages or get info is an “inbox”

Scan Email Once an Hour
But don’t be obsessive – Do email from top down to capture “threads”

Schedule Time to Process
First thing in the morning and last thing before you head home work best

Process to Empty
Celebrate when your inbox is empty
Incoming Workflow Process
Just Do It
If a task takes 2 minutes or less, just do it rather than adding to your lists

Delete It
If no action & you don’t need it, trash it (can also be filed for reference)

Delegate It
Are you the right person to do this task? (add to @Waiting For list)

Defer It for Later
Add it immediately to your “To-Do” or @Projects list

File It
If it’s just something to reference later – file right away if possible
6.   Plan(at a weekly level)
Schedule Your Work
List Major Accomplishments for the Week
Try to include a milestone for personal & yearly goals (limit these to 5)

Most Important Tasks for the Day
Decide each morning what’s most important to work on for that day

Schedule your Tasks on the Calendar
Recurring “work time” in 2 hour blocks as a placeholder

Batch Tasks for the Day
Smaller tasks that need to be completed that day
6.   Do the at a time)
       (One task
                 Work
Find Focus & Execute
Start with the Most Important Task
Work on it for a set amount of time or until it’s done

Minimize Distractions
Turn off email, internet and don’t answer the phone

Some Interruptions are Unavoidable
Ask the question “Is this urgent or can we schedule some time later?”

If Interrupted, Bookmark your Stopping Point
Put all documents and work items aside (preferably in a folder)
7.   Weekly Review
Weekly Review, Every Week
Get Clear
Collect loose papers – Business cards, receipts, paper in “in-tray”
Get “Inbox” to zero – Process all inboxes (email, notes, paper, etc.)
Empty your head – Write down any uncaptured items

Get Current & Review
Calendar – Past & upcoming (capture tasks triggered)
Lists – Project next actions, delete completed items
Long term goals – Break it down into an actionable next step
Follow-up on any “Waiting For” Items – Send reminder emails

Get Creative
Review Someday list – Transfer any active over to projects list
Brainstorm new ideas – Add them to the right list
8.   Right Tools
       (for the job)
My Tools
Notebook for Daily Capture
You don’t need to power it up

Levenger Leaf Paper
To take meeting notes

Calendar
MS Office @work and Apple Mail @home

Master “To-Do” Lists in MS Word
@Work @Personal @Waiting For @Projects @Someday @Reference

iPhone Apps
List Master or SmartSheet (might eventually replace my MS Word)
Simple Productivity – A Recap
1   Just have a system
2   Capture everything
3   Organize your life to minimize brain strain
4   Process daily – get stuff out of your head
5   Plan your work – work your plan
6   Just do it – multitasking is less efficient
7   The weekly review is your safety net
8   Use the tools you already know
Closing Thoughts
Integrate Work with Life
Rome was not Built in a Day
There is
No Perfect
 System
What was
Helpful?
THANK YOU

                  Kevin Paschuck
      Vice President, Public Sector
           RightNow Technologies

     kevin.paschuck@rightnow.com
                   kevin_paschuck

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8 Habits Achieve Power Done

  • 1. Principles of a Simple Productivity System 8 Habits to Achieve the Power of Done! Kevin Paschuck June 2, 2010
  • 2. “So What?”  1 hour from now …
  • 3. Three Key Objectives Framework for a Trusted System All “to-do’s” out of your head and off your mind Method for achieving results Stress-Free way of doing what’s most important Ideas for managing our energy Make front-end decisions about all “inputs”
  • 4. Kanso (Simplicity) Simplicity means the achievement of maximum results with minimum means - Japanese Principle
  • 5. Take What leave the rest for You and Works
  • 6. 43% of Americans categorize themselves as disorganized
  • 7. Does your day look like this?
  • 8. Get a System 1. (but, keep it simple)
  • 9. The 2 best … in my opinion
  • 10. Components of a Simple System The Setup Inboxes, lists, calendar, file system Right Tools Must be simple to use and maintain Adoption and Usage Use the system every day
  • 11. 2. Ubiquitous Capture
  • 12. Capture Setup Notebook or Software Application Write down everything coming into your life not already in written format Loose Leaf Paper or Notebook Meeting notes Calendar Time specific actions, meetings and day specific information, tickler Master “To-Do” Lists @Work @Personal @Waiting For @Projects @Someday @Reference File System Physical inbox for papers, manila folders in alphabetical order & digital
  • 14. Put Everything in its Place Incoming Hard Copy Papers Physical inbox Simple File System - Alphabetical Have blank labels ready and empty folders on hand Tickler System Calendar for digital & “31” daily file folders for day specific items Purge Your Files Once a Year Trash anything that you will not need or untouched in last 12 months Find a Home Designate a spot for all your items – car keys, wallet, tax info, etc.
  • 15. 4. Daily Processing (Major Inboxes: Email, Voicemail, Calendar, Notebook)
  • 16. Processing Guidelines Process Calendar, Tickler & Actions Everyday More frequently if needed – don’t let items pile up – piles are your enemy Minimize your Inboxes Every place you have to go to check messages or get info is an “inbox” Scan Email Once an Hour But don’t be obsessive – Do email from top down to capture “threads” Schedule Time to Process First thing in the morning and last thing before you head home work best Process to Empty Celebrate when your inbox is empty
  • 17. Incoming Workflow Process Just Do It If a task takes 2 minutes or less, just do it rather than adding to your lists Delete It If no action & you don’t need it, trash it (can also be filed for reference) Delegate It Are you the right person to do this task? (add to @Waiting For list) Defer It for Later Add it immediately to your “To-Do” or @Projects list File It If it’s just something to reference later – file right away if possible
  • 18. 6. Plan(at a weekly level)
  • 19. Schedule Your Work List Major Accomplishments for the Week Try to include a milestone for personal & yearly goals (limit these to 5) Most Important Tasks for the Day Decide each morning what’s most important to work on for that day Schedule your Tasks on the Calendar Recurring “work time” in 2 hour blocks as a placeholder Batch Tasks for the Day Smaller tasks that need to be completed that day
  • 20. 6. Do the at a time) (One task Work
  • 21. Find Focus & Execute Start with the Most Important Task Work on it for a set amount of time or until it’s done Minimize Distractions Turn off email, internet and don’t answer the phone Some Interruptions are Unavoidable Ask the question “Is this urgent or can we schedule some time later?” If Interrupted, Bookmark your Stopping Point Put all documents and work items aside (preferably in a folder)
  • 22. 7. Weekly Review
  • 23. Weekly Review, Every Week Get Clear Collect loose papers – Business cards, receipts, paper in “in-tray” Get “Inbox” to zero – Process all inboxes (email, notes, paper, etc.) Empty your head – Write down any uncaptured items Get Current & Review Calendar – Past & upcoming (capture tasks triggered) Lists – Project next actions, delete completed items Long term goals – Break it down into an actionable next step Follow-up on any “Waiting For” Items – Send reminder emails Get Creative Review Someday list – Transfer any active over to projects list Brainstorm new ideas – Add them to the right list
  • 24. 8. Right Tools (for the job)
  • 25. My Tools Notebook for Daily Capture You don’t need to power it up Levenger Leaf Paper To take meeting notes Calendar MS Office @work and Apple Mail @home Master “To-Do” Lists in MS Word @Work @Personal @Waiting For @Projects @Someday @Reference iPhone Apps List Master or SmartSheet (might eventually replace my MS Word)
  • 26. Simple Productivity – A Recap 1 Just have a system 2 Capture everything 3 Organize your life to minimize brain strain 4 Process daily – get stuff out of your head 5 Plan your work – work your plan 6 Just do it – multitasking is less efficient 7 The weekly review is your safety net 8 Use the tools you already know
  • 29. Rome was not Built in a Day
  • 32. THANK YOU Kevin Paschuck Vice President, Public Sector RightNow Technologies kevin.paschuck@rightnow.com kevin_paschuck