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Welcome Module  Organisation and Company Development Trainer:  Srboljub Markovic
Relation to other modules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Program first day ,[object Object],[object Object],[object Object],[object Object],[object Object]
Training agreement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction of participants ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Elevator Pitch (60 seconds) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Program of the week ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda – topic of the day: ,[object Object],[object Object]
Who are entrepreneurs ? ,[object Object]
Characteristics of Entrepreneurs ,[object Object],[object Object],[object Object],[object Object],[object Object]
Options we all have ??? ,[object Object],[object Object],[object Object]
Rewards of being an Entrepreneur ,[object Object],[object Object],[object Object],[object Object]
Drawbacks of being an Entrepreneur ,[object Object],[object Object],[object Object],[object Object],[object Object]
Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object]
A leader: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Leadership Styles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Business Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Human Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing and Sales ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research and Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Finance and Accounts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Production/Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Administration and IT ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organisation Charts Hierarchical Structure Managing Director Sales Director Marketing Director Finance Director A B C D Market  Research Strategy Purchasing Manager Sales  Manager Accounts Manager
Workers Pyramidal Structure Senior Management MD Middle Management
Centralised/Entrepreneurial R&D Marketing Sales Production Finance MD
Collaborative Sales Marketing Production Accounts
Circular/Flat Marketing Sales Production Finance R&D
Project Marketing R&D Sales Finance HR Production Matrix Structure
Organisation Charts ,[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate Culture
Corporate Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Corporate Culture ,[object Object],[object Object],[object Object]
Corporate Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
End of day 1 ,[object Object],[object Object],[object Object],[object Object]
Agenda – topic of the day: ,[object Object],[object Object]
Day 2 – HRM ,[object Object],[object Object],[object Object],[object Object]
Human Resource Management ,[object Object],[object Object]
Human Resources Management
Recruitment
Recruitment ,[object Object],[object Object],[object Object]
Recruitment ,[object Object],[object Object],[object Object]
Selection
Selection ,[object Object],[object Object],[object Object]
Selection ,[object Object],[object Object],[object Object],[object Object],[object Object]
Employment Legislation
Employment Legislation ,[object Object],[object Object],[object Object],Even in a small business, the legislation relating to employees is important – chemicals used in a hairdressing salon for example have to be carefully stored and handled to protect employees.
Discipline
Discipline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Development
Development ,[object Object],[object Object],[object Object]
Training
Training ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rewards Systems
Rewards Systems ,[object Object],[object Object],[object Object],[object Object],[object Object]
Trade Unions
Trade Unions ,[object Object],[object Object],[object Object],[object Object]
Productivity
Productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Final remarks ,[object Object],[object Object],[object Object]
End of day 2 ,[object Object],[object Object],[object Object],[object Object]
Agenda – topic of the day: ,[object Object],[object Object]
Day 3 – Project management ,[object Object],[object Object],[object Object],[object Object]
What is a project? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project scheduling ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The project scheduling process
Bar charts and activity networks ,[object Object],[object Object],[object Object],[object Object]
Task durations and dependencies
Activity network
Activity timeline
Critical Path Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
CPA – the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Critical Path Analysis Nodes: Show the start and finish of a task Node numbers showing order of activities in the left hand semi-circle of each node. 3 Earliest Start Time (EST) 5 Latest Finish Time (LFT) A 3 B 5 Arrows indicate the order of the tasks, the letter above shows the order, the time period below the arrow The Critical Path 1 2
End of day 3  ,[object Object],[object Object],[object Object],[object Object]
Agenda – topic of the day: ,[object Object],[object Object]
Day 4 – Production and Operations management ,[object Object],[object Object],[object Object],[object Object]
Answer the following questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality
Quality Control ,[object Object],[object Object]
TQM (Total Quality Management) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Quality standards ,[object Object],[object Object],[object Object],[object Object]
ISO 9000   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ISO 14000  ,[object Object],[object Object],[object Object],[object Object]
ISO 9000 Benefits ,[object Object],[object Object],[object Object]
ISO 9000 Benefits ,[object Object],[object Object],[object Object]
Summary of ISO 9000 Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
End of day 4 ,[object Object],[object Object],[object Object],[object Object],[object Object]

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