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Learn more about WOMMA and how
                               we can help you improve your word
                               of mouth marketing program at
                               www.womma.org.


This presentation is from:




      (c) 2006 Word of Mouth Marketing Association.
You may share this presentation if it is not altered in any way.
Influencers,
Virginia Miracle
                   Evangelists
                     and Fans
                      (oh my!)
                   December 12, 2006
Who are the evangelists,
  influentials & fans?
• Influentials – Opinion leaders. Specifically,
  opinion leader in your category.
  – Can be courted

• Evangelists – Individuals empowered to take a
  leadership role in extending your brand to
  others.
  – Can be developed

• Fans – People who love you
  – Can be inspired, multiply
How do you work
with them?
Situation
Fiskars wanted to create
a sustainable, customer-
led movement to
improve the visibility and
sales of their
scrapbooking products
Influencers
Brains on Fire identified store
owners, designers, teachers, and
bloggers as influencers

We interviewed them about Fiskars,
crafting, and the program design

Result: Program was jump started
with their Buy In and Credibility
Evangelists
We interviewed
passionate crafters all
over the US looking for
credible, passionate
voices in online and
offline hubs who were
energized by sharing
their knowledge and love
We brought them to Fiskars HQ, and
empowered them to take the reigns.
5 components
of the Fiskateers
      curriculum
                    •DNA
                    •Scrap U
                    •Being an Ambassador
                    •Infection
                    •Bring it Home
Fans
As soon as the blog launched,
Fiskars fans spread the word
on message boards, in stores,
and at crops.

Tools then helped the word
spread amongst fans and
create new ones.
Results
•1000+ Fiskateers have
registered (more than 5x goal
for 2006)
• Online discussion of Fiskars
is up 341% (goal 10%)
•We have Fiskateers
members in 49 US States
The US-based www.Fiskateers.com has
already attracted readers from 47 countries.
FSKATR 3
Stephenie, without letting
anyone know, took it upon
herself to order a
Fiskateer customized
license plate.


That’s Fiskars Love!
Who are the Evangelists, Influentials & Fans?

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Who are the Evangelists, Influentials & Fans?

  • 1. Learn more about WOMMA and how we can help you improve your word of mouth marketing program at www.womma.org. This presentation is from: (c) 2006 Word of Mouth Marketing Association. You may share this presentation if it is not altered in any way.
  • 2. Influencers, Virginia Miracle Evangelists and Fans (oh my!) December 12, 2006
  • 3. Who are the evangelists, influentials & fans?
  • 4. • Influentials – Opinion leaders. Specifically, opinion leader in your category. – Can be courted • Evangelists – Individuals empowered to take a leadership role in extending your brand to others. – Can be developed • Fans – People who love you – Can be inspired, multiply
  • 5. How do you work with them?
  • 6.
  • 7. Situation Fiskars wanted to create a sustainable, customer- led movement to improve the visibility and sales of their scrapbooking products
  • 8. Influencers Brains on Fire identified store owners, designers, teachers, and bloggers as influencers We interviewed them about Fiskars, crafting, and the program design Result: Program was jump started with their Buy In and Credibility
  • 9. Evangelists We interviewed passionate crafters all over the US looking for credible, passionate voices in online and offline hubs who were energized by sharing their knowledge and love
  • 10. We brought them to Fiskars HQ, and empowered them to take the reigns.
  • 11. 5 components of the Fiskateers curriculum •DNA •Scrap U •Being an Ambassador •Infection •Bring it Home
  • 12. Fans As soon as the blog launched, Fiskars fans spread the word on message boards, in stores, and at crops. Tools then helped the word spread amongst fans and create new ones.
  • 13.
  • 14.
  • 15.
  • 16. Results •1000+ Fiskateers have registered (more than 5x goal for 2006) • Online discussion of Fiskars is up 341% (goal 10%) •We have Fiskateers members in 49 US States
  • 17. The US-based www.Fiskateers.com has already attracted readers from 47 countries.
  • 18. FSKATR 3 Stephenie, without letting anyone know, took it upon herself to order a Fiskateer customized license plate. That’s Fiskars Love!