Presenting a) Mega Trends in the business world that affect small and medium-sized enterprises, b) the op ten technologies that promote creative disruption, and c) how to proceed in implementing some of them.

1. What Is Scarier Than Godzilla?
Phil Andrews
International Innovation Centers
June, 2017
Creative Disruption, Of Course!

2. Top Realization
We are at the cusp
of reinventing society
and civilization!

3. Implication
Every industry,
every business and
every profession are
being reinvented …
as we speak

4. Sample Of Professions Being Affected
• Teachers, Professors
• Doctors, Nurses
• Lawyers, Paralegals
• Clerks, Tellers, Servers
• Servers, Taxi Drivers
• Accountants
• Engineers
• Workers (Construction, Farming, Manufacturing …)
Important Note
Over 3 dozen
professions have
disappeared the last
100 years!
More than that will
disappear the next
20 years!

5. The Media Are Already Forecasting
What Will Happen Next
They scare people
with bad news!
However, there will
be a truckload of
new jobs and
professions for
people that have
The Right Skills!

6. Some major corporations (like
Siemens) are introducing their
own Apprenticeship Schools
(sort of Community Colleges)
because they are giving up for
schools to do the right thing!
Our schools need to rethink
what skills they offer to their
students!
This number is supposed to climb
to 5M in the next few years!

7. Key Question:
• How many schools are preparing their students
for Smart Factories and Smart Cities?
• The answer is:
Only a handful!

8. So, What Are The Right Skills?
(at a high level)
• Being technologically & IT / IM savvy
– Knowing how to install, program, operate,
maintain and repair robots, drones, CNC
machines, 3D printing machines, etc.
• Being autonomous ready
– Knowing how to operate/function without
supervisors, managers or other “superiors”
• Being sociable and approachable heartened

9. It was the same #1 skill
in 1970

10. Other Skills

11. Finally, The World Is Wakening Up To The
Fact That The Right Brain Has Special
Qualities … That Can Be Leveraged

12. Taking A Peek At The Future

13. 2 Must-Read Books To Understand The
Transformation

15. Key Point
The changes you are
about to see affect
enterprises of all sizes.
The BAU (Business As Usual)
went out with home
phones and analog TVs!

16. The World Is Transforming All Around
Us. Here Is Proof:
The rate of transformation is
accelerating and so does the
failure rate.
The Industrial Era’s norms,
behaviors and business
practices are over!

17. Some Facts

18. Our Current Era Has Many Names
• The Digital Age /Digital Economy
• The Conceptual Age
• Creative Disruption / Creative Economy
• The Shared Economy
• The Virtual Age / Virtual Economy
• The Relationship Economy; E2E or Collaborative
Economy
• The Cognitive Era
• The Petabyte Era, etc.

19. Qualification
• Small Ma & Pa stores, small job shops, small
(specialty) boutiques, flower shops, garages,
and other small businesses will survive due to
the nature of where they are located, the
offering that they provide, and the timeliness
of their service. So, we are NOT addressing
those types of businesses that are typically
less than $10M in annual revenues. The
world will always need the “niche players”.

20. Let’s See Some Seismic (a.k.a. Paradigm)
Shifts That Are Going On

21. Proof: Vertical Farms
(Smart Agriculture)
90% less water, 3-6X more crops … integrating
rural and urban life all over again!

22. Portable Farms
This approach is already take off in
West Dallas. One grower provides
fresh fruits and vegetables to 11
restaurants!
(The pix here are not from his farm)

23. Proof: Masdar City
The Most Sustainable City In The World!

24. More Of Masdar City

25. Proof: Health Care
Telehealth has already started as
well!

26. New Devices and Apps Are Being
Invented

28. Telehealth & Telemedicine Have Many
Benefits

29. Did You Know That It Was Foreseen
… in the ‘80s!
(The Jetsons)

30. The Future Of Health Care

31. MRI Machines Will Become The Size Of
A Cell Phone!

32. Intelligent Medicine & Diagnostics
(“Intel Inside” will mean something different from now)
ER admissions and doctor visits will drop dramatically
Diagnostics
you can
swallow!

33. This Is Only The Beginning

34. Proof: Driverless Vehicles
Fresh off the press
(June, 2017)

35. This Was Imagined In 1956!

36. Top 10 Technologies That Help
SMEs To Apply Creative Disruption

37. #1: Cloud Computing
It’s more than IT
Outsourcing and reducing
IT-related costs!

38. #2: Social Media For Business

39. #2: Social Media For Business

40. The Digital Age Creates New Lead
Generation Engines On A Regular Basis
Traditional (Outbound) Marketing
+ Guerrilla Marketing
+ Digital Marketing (incl. Social
Media & Content Marketing) 
Over 80 lead generation engines!
Most SMEs use <6 engines!
(on the average)

41. #3: Omni-Convergence and
Omni-Channel
Mobility
Social
Media
Big Data
Analytics
AI
IoT

42. … And It Is Even Bigger Than This:
New
Industries
Infotainment
E-Consulting
Innovation

43. Everything You Wanted
and You Were Afraid to Ask …
(And Eventually All Devices Will Be Removed)
Order anything, charge anything, check anything, act on anything, learn anything …
Any time of the day, any time zone, any place, any language, any currency …

44. Augmented Reality
“Groceries are talking to you”
https://youtu.be/xZBIPVHxzZ0?list=PLKfWL8IXgKBsEPzW2twstSSCv1afN5QH7

45. “… And the buildings are talking to you”

46. Omni-Channel Affects The IT Strategy

47. Why Omni-Channel Matters

49. #4: Mass Personalization
Mass Customization: Offering
a menu of options for the
customer to choose from.
Mass Personalization:
Allowing the customer to
co-invent, co-create!
Moreover …
It’s about offering UNIQUE EXPERIENCES
--- adapted to individuals’ interests and
behaviors

50. There Is SW For That!

51. Add to all of the above: Online Community (through Social Media), CRM type data
base that captures preferences, frequencies, special requests, customized content,
personalized invitations, expedient (same day) deliveries, etc.

52. Reminder

53. Interesting Point

54. #5: Wearables
Beyond all these …

55. New Devices Are Emerging

57. … one legendary Google Engineer is saying
this will be as transformative as the discovery
of electricity! Leading research firm McKinsey
and Co. is predicting that this tech represents
a mind-boggling $19.9 TRILLION opportunity.

59. #6: Super-Vision

60. Camera And Computer In The Eye

61. A Great Benefit:
Truly Autonomous Workforce
Smart Machines require Smart Workers that have
all the information, knowledge and skills to run
them without Supervisors and Managers.

62. #7: Internet Of Things (IoT)
And 55+ billion devices interconnected ---
per IBM

63. Why IoT Is Important
• Better choices
• More choices
• Spend more
• Do more
• Get more

64. Top Benefit For SMEs
• Tremendous gains from knowledge/wisdom
transfer and collaboration --- they instantly
access the world’s biggest library, if only they
know how to use it right

65. IIoT’s Impact

66. Why Start Now?
Because IoT Is A Journey
• A Smart City usually needs a plan for a 20 year
implementation. Why? Because there are too
many pieces to it. The plan includes:
– Smart poles
– Smart energy grid and smart power
– Smart cameras and traffic signals
– Smart infrastructure and connections
– Smart instrumentation and decision making, etc.

67. #8: Industrial IoT
(Smart Factories and Industry 4.0)

68. Industry 4.0
(The 4th Industrial Revolution)
Industry 4.0
Integrating automation
and data exchanges
with manufacturing
technologies. It
includes Cyber-Physical
Systems (CPS 
embedded computers
and networks that
monitor and control the
physical processes, with
feedback loops), the
Internet of Things and
Cloud Computing.

69. This Is Only Today’s View Of IoT

70. IIoT Is The Only Way To Manage The
Entire Value Chain and Business
Ecosystem

71. The Digital Era & Industry 4.0

72. Key Realization
• Smart Cities will need Smart Schools. Smart
Factories, Smart Infrastructure, Smart People,
Smart Everything!
One cannot have Smart Factories in
Dumb Cities!

74. The Magazine Does Not Fully Understand
What A Smart City Is All About

75. IIoT Is The Infrastructure
For Business Ecosystems
The Business Ecosystem
is also the
Innovation Ecosystem
This is where IoT and
IIoT play a major role

76. The Benefits Of IIoT

77. #9: Smart Robots & Drones

78. Robo-Drones

79. From Robo-Doc to Robo-Lawyer
https://www.forbes.com/sites/bernardmarr/2017/04/27/7-jobs-
intelligent-robots-will-take-first/#1f769df9131a

80. Dallas’ New Robots

81. Great Approach!
But Is It Real?

82. And Don’t Forget Robo-Servers
https://www.facebook.com/OuterPlaces/video
s/1392662827494852/

83. … And Don’t Forget Robo-Maids

84. … and The Ultimate: Robo-CEO
Note: We are still at the infancy level!

85. Psychic and Indigestible Robots

86. #10: 3-D Printing
Yes, you can make your
own shoes!
… at home!

87. 3-D Food Prep

88. Benefits
• Saves prototyping time
• Saves assembly time
• Saves materials
• Builds intricate designs that could not be
achieved before
• Saves logistics time and costs (packaging,
warehousing, loading, transporting,
unloading)

89. Visualization Through 3DP

90. There Are Infinite Applications
MIT students
have built a
complete
house in less
than a day!
Now they can
combine
robots and 3D
Printing into
one device!

91. Creative Disruption Is All About
Innovation and Invention
A whole new industry is born: 3DM as 3rd parties capable of
manufacturing parts for several other corporations. This is a
new form of Outsourcing, based on the concepts of
The Digital Economy and Shared Economy!

92. 3DP Clothes!

93. What Do All Those Technologies
Imply To SMEs

94. Can SMEs Utilize Such Technologies?
• Any technology that will allow you to increase
productivity, connectivity, flexibility,
responsiveness … and security is useful
• Any technology that will help improve quality,
dependability, time-to-market, speed,
relationships … and price is useful
• And don’t forget improvements in reputation,
credibility, brand image and trustworthiness

95. Two Great Starting Points
1. Social Media
– Lead generation engines
– Networking and relationship building
– Reputation building
2. Cloud Computing
– Data Management
– Storage Management
– Shared Information Management
– Shared Knowledge Management

96. There Are 3 Ways To Prepare For The
Future
1. To Prepare For The Future You Need To
Shape It -- Or Someone Else Will
(https://www.forbes.com/sites/gregsatell/2015/05/22/to-prepare-for-
the-future-you-need-to-shape-it-or-someone-else-will/#12af9c163d0f )
– It’s self-explanatory
2. Become Future-Ready
– See next slide
3. Build-out the missing pieces
– See next slide

97. Become Future-Ready
• Prepare yourself and your employees for an
automated future and world.
– Learn-learn-learn; absorb, internalize, externalize
– Digital and media literacy are paramount
• Hire the best and brightest
– High IQ-EQ-SQ, high cognitive, interpersonal,
innovation, critical and decision making skills
• Stay in tune and in touch with what is going on
• Adopt leading edge technologies

98. Why SQ-EQ-SQ Are Needed
Schools and
businesses do NOT
cultivate or
measure all three.
Measuring and
rewarding IQ alone
is a major mistake!

99. Build-Out The Missing Pieces
• Move to the Cloud; connect to the IoT
• Belong to someone’s (a big corporation’s)
business-innovation ecosystem
• Start automating
• Utilize the latest technologies
– Utilize state-of-the-art or cutting edge
technologies (not bleeding edge)
• Create the right environment and culture

100. The Future Belongs To Those Who Plan
For It Today!

101. BTW, All The Info Is Out There.
All One Has To Do Is Read About It

102. You Have To Join Our Next Meeting To
Hear What This Is All About

103. Info
This presentation can be downloaded from this
website:
www.bizsmarter.com
www.internationalinnovationcenters.com
For more info please contact Phil Andrews at:
972-672-6657