4. Lisa, when will I use this information?
• Print ads • Direct mail postcards
• Signage • Email blasts
• Internet Ads • Collateral
• On your website • Announcements
5. What’s in an ad?
• Audience
• Message
• Headline
• Offer
• Call to Action
• Contact
• Design
• Repeat
6. Audience
• Who is your audience?
• Who will see your ad?
• Who do you want to see
your ad?
• Who is your actual
customer?
• How do your customers
refer to you?
7. Audience
• Who is your audience? • Don’t guess—know.
• Who will see your ad?
• Who do you want to see • Don’t try to appeal to
your ad? everyone.
• Who is your actual
customer? • Market to PEOPLE—An
• How do your customers industry is not an audience.
refer to you?
9. Message
• ONLY ONE MESSAGE
PER AD!
• Speak to your desired
audience.
• Make it remarkable.
• INNOVATE OR DIE!
10. Message Examples
• Find the biggest fault in
your own industry and
broadcast how your
business overcomes it.
• Make outrageous claims.
• Show employees using their
own products—trusting their
business’s reputation. “Eat
your own cookie.”
11. Message Examples
• Find the biggest fault in • Establish a niche in your
your own industry and customers' minds.
broadcast how your
business overcomes it. • Announce what you spend
more money/time on.
• Make outrageous claims.
• PROMOTE YOUR
• Demonstrate trust in your BUSINESS AS IF
business’s reputation. “Eat PATRONIZING IT IS
your own cookie.” REBELLING!
13. Headline
• Be surprising.
• Be sticky.
• Be provocative.
• Be entertaining.
• Be humorous.
• Be bold.
• Be memorable.
• Be empathetic.
• Be concise.
• Be smart.
• Be different.
14. Headline
• • Show, don’t tell.
Be surprising.
• Be sticky.
• • Use comparison verbiage.
Be provocative.
• Be entertaining.
• • Get someone else to
Be humorous.
proofread your work.
• Be bold.
• Be memorable.
• Be empathetic.
• Be concise.
• Be smart.
16. Offer
• THE MOST IMPORTANT
PART OF THE AD!
• Should you use “FREE”,
“YOU”, “NOW”, “NEW”?
• What to offer?
17. Offer
• THE MOST IMPORTANT • Discount
PART OF THE AD! • Gift
• Training class
• Should you use “FREE”, • Informational document
“YOU”, “NOW”, “NEW”? • Virtual experience
• Food
• What to offer? • Entertainment
• Branded swag
• Time
19. Call to Action
• THE SECOND MOST
IMPORTANT PART OF THE
AD!
• Make your call to action an
easy and desirable thing to
do.
• Word it so that your
customers can Envision
themselves doing it.
21. Contact
• Always have a dedicated
URL so that you can track
response.
• Provide all possible contact
methods.
• Provide all possible social
media profiles.
23. Design
• THE LEAST IMPORTANT
PART OF THE AD!
• Don’t mimic the
competition.
• Don’t use too many colors
unless you sell rainbows.
• Don’t follow your own
personal preference.