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Coaching Agile Transitions




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
What am I going to talk about
• Short intro to myself and agile42

• Common problems

• Some things to keep in mind when thinking about a transition

• Strategy Map - A tool for planning a transition

• Example of a Strategy Map of a transition




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Lasse Ziegler
• Agile Coach

• Joined agile42 in January 2011

• Over 10 years of experience in software development

• Have been a coder, architect, project manager, ScrumMaster




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
agile42
• HQ in Berlin, Germany


• Other “offices” in Vancouver,
  Helsinki, Bologna


• We currently work mostly in
  Europe


• Our focus is on doing transitions




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Some of our customers




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Agile Transitions
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Common problems when doing transitions
• No compelling reason for change

• Lack of communication

• Focus on changing process, structure etc instead of behavior

• No room for failures

• Management and leadership not willing to change themselves

• Only training and no coaching

• Nothing changes if nothing changes

• Not making the process transparent and meaningful to the individual - WIIFM

• And many more...


agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Transition to Agility
• Team/People Empowerment

• Knowledge building, and
  persisting

• Adaptivity to changes, flexibility

• Focus on Value and Customer

• Cultural Change, paradigm shift




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
“At the University of California at Irvine, ...
                                                                   they just planted grass... they waited a year
Adapting vs. Defining                                               and looked at where people had made paths
                                                                   in the grass and built the side walks there.”
agile42 | We advise, train and coach companies building software                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
A “process” for transitions
• Establish a reason for the transition

• Create a transition team

• Develop a vision and strategy

• Communicate the vision

• Empower people to change

• Generate quickly some success

• Don’t let up

• Anchor new approach in the culture



                                                         Based on Leading Change by John Kotter

agile42 | We advise, train and coach companies building software                         www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
How to define a Goal and setup a strategy to successfully transform your
organization?




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map




                                                                                                     Strategic Objective(s)
                                                                                                     Description of a desired outcome with
                                                                                                     key differentiators

                                                                     Strategic Objective




agile42 | We advise, train and coach companies building software                           www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map



                                                                         Possible Success
                                                                              Factor

                                                                                                      Strategic Objective(s)
                                                                                                      Description of a desired outcome with
                                                                                                      key differentiators

                                                                     Strategic Objective              Possible Success Factors
                                                                                                      Brainstorm as many possible factors
                                                                                                      that will contribute to successfully
                                                                                                      delivering the objective.
                                                                                                      Factors may include:
                                                                          Possible
                                                                                                       ‣ Skills or Capabilities
                                                                       Success Factor
                                                                                                       ‣ Relationships or Interactions
                                                                                                       ‣ Constraints or Targets




agile42 | We advise, train and coach companies building software                            www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                                                              Necessary
                                                                                             Necessary                        Condition
                                                                                             Condition



                                                                           Possible Success
                                                                                Factor

                                                                                                         Strategic Objective(s)
                                                                                                         Description of a desired outcome with
                                                                                                         key differentiators

                                                                       Strategic Objective               Possible Success Factors
                                                                                                         Brainstorm as many possible factors
                                                                                                         that will contribute to successfully
                                                                                                         delivering the objective.
                                                                                                         Factors may include:
                                                                            Possible
                                                                                                          ‣ Skills or Capabilities
                                                                         Success Factor
                                                                                                          ‣ Relationships or Interactions
                                                                                                          ‣ Constraints or Targets

                                                                   Necessary                             Necessary Conditions
                                                                                      Necessary
                                                                   Condition                             Minimum actions or deliverables
                                                                                      Condition
                                                                                                         needed to deliver just enough of a PSF.
                                                                                                         May contain nested NCs until an
                                                                                                         actionable backlog items are identified.



agile42 | We advise, train and coach companies building software                              www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
An Example Strategy Map
What might be part of a transition




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                              Evidence of                     Pilot Projects
                                                                                               Success



                                                                          Top Management
                                                                            Sponsorship




                                                                    Enterprise successfully
                                                                    delivering with Scrum




agile42 | We advise, train and coach companies building software                                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Pilot Project
• Try the whole process end-to-end, not
  just the development

• Start by training the Product Owners,
  and through coaching identify and
  develop a Product Backlog

• Train the Team when the Backlog is
  READY and start sprinting

• Coach the whole Scrum Team
  through 2-3 Sprints till the Team will
  be independent, than start with
  another team

• Learn from every experience and
  consolidate the Backlog and the
  approach
agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                              Evidence of                     Pilot Projects
                                                                                               Success

                                                                                                                     Transition Team

                                                                          Top Management
                                                                            Sponsorship                                                       Transition
                                                                                                        Remove
                                                                                                                                               Backlog
                                                                                                      Impediments




                                                                    Enterprise successfully
                                                                    delivering with Scrum




agile42 | We advise, train and coach companies building software                                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Transition Backlog
• Contains all the tactical actions
  stemming from the Transition
  Strategy


• Contains all the impediment rose
  by the Scrum Teams that need
  systemic intervention outside of
  their responsibility


• Get’s processed by the
  Transition Team, in order of
  priority



agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Transition Team
• Members representing the
  disciplines and roles present in
  the organization

• Contains the Sponsor of the
  transition acting as Product
  Owner

• Members may rotate over time
  depending on the focus at that
  time

• Also Team Member may join to
  support Impediment removal


agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                              Evidence of                     Pilot Projects
                                                                                               Success

                                                                                                                     Transition Team

                                                                          Top Management
                                                                            Sponsorship                                                       Transition
                                                                                                        Remove
                                                                                                                                               Backlog
                                                                                                      Impediments

                                                                                                                                              Agile & Scrum
                                                                                                              Awareness                        introduction
                                                                    Enterprise successfully
                                                                    delivering with Scrum




agile42 | We advise, train and coach companies building software                                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Lean, Agile or Scrum?
                                            Openne                                     Re
                              e nt                 s               s   Co urage           sp
                                                                                             e       ct
                    it m
               m
       om                                                                                                        Focus
   C                                                     Scrum Framework

                                                               Agile Values

                                                   Lean Principles

agile42 | We advise, train and coach companies building software              www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                              Evidence of                     Pilot Projects
                                                                                               Success

                                                                                                                     Transition Team

                                                                          Top Management
                                                                            Sponsorship                                                       Transition
                                                                                                        Remove
                                                                                                                                               Backlog
                                                                                                      Impediments

                                                                                                                                              Agile & Scrum
                                                                                                              Awareness                        introduction
                                                                    Enterprise successfully
                                                                    delivering with Scrum
                                                                                                                                             Success Stories
                                                                                                          Marketing &
                                                                                                         Communication
                                                                                                                                             Paradigm shift:
                                                                                                                                               bottom-up




agile42 | We advise, train and coach companies building software                                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Put your team into context, allow them to tell
                                                                   the story... good and bad stories, they are all
     Start to ask Questions!                                       lessons learned :-)

agile42 | We advise, train and coach companies building software                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                               Evidence of                     Pilot Projects
                                                                                                Success

                                                                                                                      Transition Team

                                                                              Top Management
                                                                                Sponsorship                                                    Transition
                                                                                                         Remove
                                                                                                                                                Backlog
                                                                                                       Impediments

                                                                                                                                               Agile & Scrum
                                                                                                               Awareness                        introduction
                                                                     Enterprise successfully
                                                                     delivering with Scrum
                                                                                                                                              Success Stories
                                                                                                           Marketing &
                                                                                                          Communication
                                                                                                                                              Paradigm shift:
                                                                           Effective                                                            bottom-up
                                                                         Scrum Teams                 Agile Engineering
                                           Technical                                                     Practices
                                          Excellence


                                                                   Training            Coaching




agile42 | We advise, train and coach companies building software                                 www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Agile Engineering
Practices
Delivering fast requires new
methods... and new tools




                                                                      People need to learn new
                                                                   tools and new practices...
agile42 | We advise, train and coach companies building software        www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
and have the courage to leave
behind the Old tools which are
not supportive anymore
                                                                    There is no “perfect” tool and there is no tool
                      Agile Engineering                             forever...
                              Practices
 agile42 | We advise, train and coach companies building software                www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Coaching
• Coaching mostly the Product
  Owners and ScrumMasters


• Focus on changing behavior


• Guiding people to a solution
  instead of giving one


• Asking powerful questions and
  giving feedback


• Coaching coaches


agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                                 Evidence of                     Pilot Projects
                                                                                                  Success

                                                                                                                        Transition Team

                                                                                Top Management
                                                                                  Sponsorship                                                    Transition
                                                                                                           Remove
                                                                                                                                                  Backlog
                                                                                                         Impediments

                                                                                                                                                 Agile & Scrum
                                                                                                                 Awareness                        introduction
                                                                       Enterprise successfully
Support growth of                     Cultural Change                  delivering with Scrum
                                                                                                                                                Success Stories
  new “Roles”                                                                                                Marketing &
                                                                                                            Communication
 Customer & Value                                                                                                                               Paradigm shift:
                                                                             Effective                                                            bottom-up
    orientation
                                                                           Scrum Teams                 Agile Engineering
                                             Technical                                                     Practices
                                            Excellence
      System Thinking

                                                                     Training            Coaching




  agile42 | We advise, train and coach companies building software                                 www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
The constraints set into a system are
                                                                   responsible for people behaviors into that
                        System Thinking                            system

agile42 | We advise, train and coach companies building software               www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Strategy Map
                                                                                                 Evidence of                     Pilot Projects
        Community of                                                 Agile Leadership
          Practice                                                                                Success
                                       Internal Coaches
                                                                                                                        Transition Team

                Building                                                        Top Management
               Knowledge                                                          Sponsorship                                                    Transition
                                                     Sustainability                                        Remove
                                                                                                                                                  Backlog
                                                                                                         Impediments
                 Training Program
                   & Career path                                                                                                                 Agile & Scrum
                                                                                                                 Awareness                        introduction
                                                                       Enterprise successfully
Support growth of                     Cultural Change                  delivering with Scrum
                                                                                                                                                Success Stories
  new “Roles”                                                                                                Marketing &
                                                                                                            Communication
 Customer & Value                                                                                                                               Paradigm shift:
                                                                             Effective                                                            bottom-up
    orientation
                                                                           Scrum Teams                 Agile Engineering
                                             Technical                                                     Practices
                                            Excellence
      System Thinking

                                                                     Training            Coaching




  agile42 | We advise, train and coach companies building software                                 www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Learning as Doing...
                                                                   Learning as Belonging...
     Community of Practice                                         Learning as Becoming...
                                                                   Learning as Experience
agile42 | We advise, train and coach companies building software               www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Conclusions
• Agile is mainstream, enterprises need
  to adopt is growing

• Succeeding with one or two projects
  is not the same as succeeding with
  the whole enterprise

• Transitioning to agile requires a vision,
  a strategy and constant and
  inspection & adaptation

• Transition is a cultural change, it will
  take time, and not everybody will like
  it, but needs to happen :-)




agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.
Questions? & Answers!


For any further comment and or question, feel free to
            contact us info@agile42.com

                            Further References:
               Scrum Alliance: http://www.scrumalliance.org
               Control Chaos: http://www.controlchaos.com
        Implementing Scrum: http://www.implementingscrum.com
           Jeff Sutherland Blog: http://jeffsutherland.com/scrum
     Mike Cohn “User Stories”: http://www.mountaingoatsoftware.com
                 agile42 Website: http://www.agile42.com/

agile42 | We advise, train and coach companies building software   www.agile42.com |   All rights reserved. Copyright © 2007 - 2011.

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Agile Transition Coaching

  • 1. Coaching Agile Transitions agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 2. What am I going to talk about • Short intro to myself and agile42 • Common problems • Some things to keep in mind when thinking about a transition • Strategy Map - A tool for planning a transition • Example of a Strategy Map of a transition agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 3. Lasse Ziegler • Agile Coach • Joined agile42 in January 2011 • Over 10 years of experience in software development • Have been a coder, architect, project manager, ScrumMaster agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 4. agile42 • HQ in Berlin, Germany • Other “offices” in Vancouver, Helsinki, Bologna • We currently work mostly in Europe • Our focus is on doing transitions agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 5. Some of our customers agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 6. Agile Transitions agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 7. Common problems when doing transitions • No compelling reason for change • Lack of communication • Focus on changing process, structure etc instead of behavior • No room for failures • Management and leadership not willing to change themselves • Only training and no coaching • Nothing changes if nothing changes • Not making the process transparent and meaningful to the individual - WIIFM • And many more... agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 8. Transition to Agility • Team/People Empowerment • Knowledge building, and persisting • Adaptivity to changes, flexibility • Focus on Value and Customer • Cultural Change, paradigm shift agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 9. “At the University of California at Irvine, ... they just planted grass... they waited a year Adapting vs. Defining and looked at where people had made paths in the grass and built the side walks there.” agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 10. A “process” for transitions • Establish a reason for the transition • Create a transition team • Develop a vision and strategy • Communicate the vision • Empower people to change • Generate quickly some success • Don’t let up • Anchor new approach in the culture Based on Leading Change by John Kotter agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 11. Strategy Map How to define a Goal and setup a strategy to successfully transform your organization? agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 12. Strategy Map Strategic Objective(s) Description of a desired outcome with key differentiators Strategic Objective agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 13. Strategy Map Possible Success Factor Strategic Objective(s) Description of a desired outcome with key differentiators Strategic Objective Possible Success Factors Brainstorm as many possible factors that will contribute to successfully delivering the objective. Factors may include: Possible ‣ Skills or Capabilities Success Factor ‣ Relationships or Interactions ‣ Constraints or Targets agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 14. Strategy Map Necessary Necessary Condition Condition Possible Success Factor Strategic Objective(s) Description of a desired outcome with key differentiators Strategic Objective Possible Success Factors Brainstorm as many possible factors that will contribute to successfully delivering the objective. Factors may include: Possible ‣ Skills or Capabilities Success Factor ‣ Relationships or Interactions ‣ Constraints or Targets Necessary Necessary Conditions Necessary Condition Minimum actions or deliverables Condition needed to deliver just enough of a PSF. May contain nested NCs until an actionable backlog items are identified. agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 15. An Example Strategy Map What might be part of a transition agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 16. Strategy Map Evidence of Pilot Projects Success Top Management Sponsorship Enterprise successfully delivering with Scrum agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 17. Pilot Project • Try the whole process end-to-end, not just the development • Start by training the Product Owners, and through coaching identify and develop a Product Backlog • Train the Team when the Backlog is READY and start sprinting • Coach the whole Scrum Team through 2-3 Sprints till the Team will be independent, than start with another team • Learn from every experience and consolidate the Backlog and the approach agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 18. Strategy Map Evidence of Pilot Projects Success Transition Team Top Management Sponsorship Transition Remove Backlog Impediments Enterprise successfully delivering with Scrum agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 19. Transition Backlog • Contains all the tactical actions stemming from the Transition Strategy • Contains all the impediment rose by the Scrum Teams that need systemic intervention outside of their responsibility • Get’s processed by the Transition Team, in order of priority agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 20. Transition Team • Members representing the disciplines and roles present in the organization • Contains the Sponsor of the transition acting as Product Owner • Members may rotate over time depending on the focus at that time • Also Team Member may join to support Impediment removal agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 21. Strategy Map Evidence of Pilot Projects Success Transition Team Top Management Sponsorship Transition Remove Backlog Impediments Agile & Scrum Awareness introduction Enterprise successfully delivering with Scrum agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 22. Lean, Agile or Scrum? Openne Re e nt s s Co urage sp e ct it m m om Focus C Scrum Framework Agile Values Lean Principles agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 23. Strategy Map Evidence of Pilot Projects Success Transition Team Top Management Sponsorship Transition Remove Backlog Impediments Agile & Scrum Awareness introduction Enterprise successfully delivering with Scrum Success Stories Marketing & Communication Paradigm shift: bottom-up agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 24. Put your team into context, allow them to tell the story... good and bad stories, they are all Start to ask Questions! lessons learned :-) agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 25. Strategy Map Evidence of Pilot Projects Success Transition Team Top Management Sponsorship Transition Remove Backlog Impediments Agile & Scrum Awareness introduction Enterprise successfully delivering with Scrum Success Stories Marketing & Communication Paradigm shift: Effective bottom-up Scrum Teams Agile Engineering Technical Practices Excellence Training Coaching agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 26. Agile Engineering Practices Delivering fast requires new methods... and new tools People need to learn new tools and new practices... agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 27. and have the courage to leave behind the Old tools which are not supportive anymore There is no “perfect” tool and there is no tool Agile Engineering forever... Practices agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 28. Coaching • Coaching mostly the Product Owners and ScrumMasters • Focus on changing behavior • Guiding people to a solution instead of giving one • Asking powerful questions and giving feedback • Coaching coaches agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 29. Strategy Map Evidence of Pilot Projects Success Transition Team Top Management Sponsorship Transition Remove Backlog Impediments Agile & Scrum Awareness introduction Enterprise successfully Support growth of Cultural Change delivering with Scrum Success Stories new “Roles” Marketing & Communication Customer & Value Paradigm shift: Effective bottom-up orientation Scrum Teams Agile Engineering Technical Practices Excellence System Thinking Training Coaching agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 30. The constraints set into a system are responsible for people behaviors into that System Thinking system agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 31. Strategy Map Evidence of Pilot Projects Community of Agile Leadership Practice Success Internal Coaches Transition Team Building Top Management Knowledge Sponsorship Transition Sustainability Remove Backlog Impediments Training Program & Career path Agile & Scrum Awareness introduction Enterprise successfully Support growth of Cultural Change delivering with Scrum Success Stories new “Roles” Marketing & Communication Customer & Value Paradigm shift: Effective bottom-up orientation Scrum Teams Agile Engineering Technical Practices Excellence System Thinking Training Coaching agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 32. Learning as Doing... Learning as Belonging... Community of Practice Learning as Becoming... Learning as Experience agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 33. Conclusions • Agile is mainstream, enterprises need to adopt is growing • Succeeding with one or two projects is not the same as succeeding with the whole enterprise • Transitioning to agile requires a vision, a strategy and constant and inspection & adaptation • Transition is a cultural change, it will take time, and not everybody will like it, but needs to happen :-) agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.
  • 34. Questions? & Answers! For any further comment and or question, feel free to contact us info@agile42.com Further References: Scrum Alliance: http://www.scrumalliance.org Control Chaos: http://www.controlchaos.com Implementing Scrum: http://www.implementingscrum.com Jeff Sutherland Blog: http://jeffsutherland.com/scrum Mike Cohn “User Stories”: http://www.mountaingoatsoftware.com agile42 Website: http://www.agile42.com/ agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2011.