This is the keynote for the NCLA Library Instruction at the Point of Need conference. More information here: http://www.nclaonline.org/college-university/event/library-instruction-point-need

1. Finding Our
Students At Their
Point of Needas higher education changes,
so too does the point of need
Lauren Pressley, Wake Forest University
Library Instruction at the Point of Need | October 29, 2010

8. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

9. But first!

11. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

12. Higher
Education is
Changing

13. mass education  individualized

14. four years to how many?
mass education  individualized

15. synchronous to asynchronous
mass education  individualized

16. mass education  individualized
design your own major

17. face-to-face  hybrid, online, & self-paced

18. asynchronous
face-to-face  hybrid, online, & self-paced

19. modular
face-to-face  hybrid, online, & self-paced

20. open educational resources
face-to-face  hybrid, online, & self-paced

21. Gates & open access

22. Gates & open access
the Gates grants

23. MIT has value
Gates & open access

24. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

25. The Point
of Need is
Changing

26. donʼt need help finding
things... need help sifting
through all they come
across

27. information overload
helping our users sift:

28. alerts
helping our users sift:

29. rss
helping our users sift:

30. twitter
helping our users sift:

31. facebook
helping our users sift:

32. donʼt need to limit choices
to whatʼs available at your
institution, when theyʼre
available

33. turning to other schools
student’s choice

34. more choice
student’s choice

35. better time slots
student’s choice

36. comfort of home
student’s choice

37. different interactions
student’s choice

38. different generations with
different expectations, all
at your reference desk
and in your classroom

39. generations & expectations
trends (not stereotypes)

40. technology exposure
generations & expectations

41. generations & expectations
bloomʼs taxonomy & learning theory

42. Bloomʼs

43. Bloomʼs Revised

44. behaviorism
learning theory

45. cognitive psychology
learning theory

46. constructivism
learning theory

47. connectivism
learning theory

48. computer skills:
not all that meets the eye

49. good at specifics
computer skills

50. hacking
computer skills

51. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

52. What we do
changes, too.
Part I: the
philosophical

53. less about training

54. more about facilitating

55. more about adding value

56. more about helping at whatever
point the user needs help,
however the user needs it

57. less information literacy, better design
the radical approach:

58. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

59. What we do
changes, too.
Part II: the
practical

60. openness

61. customizable

62. flexible

63. varying skill sets and learning styles

64. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

65. Itʼs not about us...
itʼs about them.

66. free

67. private

68. anytime

69. friendly

70. integrated

71. where they are

72. where they are

73. where they are

74. Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.

75. questions?
comments?
other remarks?
contact:
lauren@laurenpressley.com

76. Image Credits
20040415C_zsr2563.jpg by Ken Bennett at http://tinyurl.com/2drzra4
Lauren Covered the Concepts by Susan Sharpless Smith at http://www.flickr.com/photos/zsrlibrary/2251873728
Trendsters Jason Griffey and Lauren Pressley by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/
4282499931
Lauren on the Podium, Managing the Technology by Susan Sharpless Smith at http://www.flickr.com/photos/
cellphonesusie/3356685408
Lauren's Book Signing at ALA by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3713111243
Leif with Sophie by John Borwick at http://www.flickr.com/photos/borwick/4999820169
Tiny birds in my hand by ~Ilse at http://www.flickr.com/photos/90462847@N00/3389565299/
Graduation Cake Guy by CarbonNYC at http://www.flickr.com/photos/15923063@N00/143186839/
Lapse by hkopdelaney at http://www.flickr.com/photos/16230215@N08/4667062546/
a better view of the etching by massdistraction at http://www.flickr.com/photos/49503124519@N01/2332686879/
Town clock by slack12 at http://www.flickr.com/photos/slack12/314854035/
Legospective by Guillermo at http://www.flickr.com/photos/80403645@N00/817443503/
One Cloud? by liber at http://www.flickr.com/photos/51035655291@N01/149365463/
Bill Gates by Thomas Hawk at http://www.flickr.com/photos/51035555243@N01/299292677/
The Doctor returns: the TARDIS on the Great Dome at MIT by bbcamericangirl at http://www.flickr.com/photos/
bbcamericangirl/4942810498
All Things Ran Their Course by B Tal at http://www.flickr.com/photos/b-tal/166062391
that little light just never stops blinking by Robert S. Donovan at http://www.flickr.com/photos/
10687935@N04/4103841496/
ROYGBIV by Ed Siasoco at http://www.flickr.com/photos/30352125@N00/208497785/
Tiny Owl 02 by anda at http://www.flickr.com/photos/36873665@N08/4342021798/
DSC_0020.JPG by Andrew Feinberg at http://www.flickr.com/photos/andrewfeinberg/2325659148
X marks the spot. by kharied at http://www.flickr.com/photos/54333433@N00/4386704358/
Colourful army by maistora at http://www.flickr.com/photos/14838182@N00/3014414972/
Alice in Wonderland by Brandon Christopher Warren at http://www.flickr.com/photos/92694860@N00/4334456172/
penny on my desk by Runs With Scissors at http://www.flickr.com/photos/14027144@N00/83314170/

77. Image Credits
clawful's discovery: success? by Johnson Cameraface at http://www.flickr.com/photos/54459164@N00/2467872235/
Hope and Wisdom by Todd Baker << technowannabe at http://www.flickr.com/photos/99911874@N00/2139654509/
The NORAD of ABC in Austin by Suck in Customs at http://www.flickr.com/photos/95572727@N00/3908302783/
Bloomʼs Taxonomy images from http://www.odu.edu/educ/roverbau/Bloom/blooms_taxonomy.htm
cocoa #28 by nao-cha at http://www.flickr.com/photos/nao-cha/41453389
Neurons in the brain - illustration by Hljod.Huskona at http://www.flickr.com/photos/8515164@N08/2294885420
untitled by ..lauren.. at http://www.flickr.com/photos/8135706@N06/2038337643
The FlickrVerse, April 2005 poster by GustavoG at http://www.flickr.com/photos/80122196@N00/9708628
Math Buster by StarbuckGuy at http://www.flickr.com/photos/57934408@N00/4537872477/
construction sign by underbiteman at http://www.flickr.com/photos/99927069@N00/2638246638/
Introduction to monitoring by WorldIslandInfo.com at http://www.flickr.com/photos/76074333@N00/318034222/
First grade reading - small group breakout by woodleywonderworks at http://www.flickr.com/photos/wwworks/4005631298/
Our Escape by Felipe Morin at http://www.flickr.com/photos/27136896@N00/460873307/
So, this happens when I get bored in the train by zzaj {Thomas} at http://www.flickr.com/photos/
42365001@N05/4134665276/
sunset by shioshvili at http://www.flickr.com/photos/70601645@N00/229905169/
hyacinths & peonies by Sarah Parrott at http://www.flickr.com/photos/77485110@N00/2378394126/
Tied Up. by Ewan Thot at http://www.flickr.com/photos/35745518@N04/4270937673/
Spools by fd at http://www.flickr.com/photos/44124473190@N01/180729200/
Tags by Norma Frances at http://www.flickr.com/photos/9953977@N08/4096470879
locked and chained by Darwin Bell at http://www.flickr.com/photos/53611153@N00/522032651/
2am club by Jeremy Brooks at http://www.flickr.com/photos/85853333@N00/3258541722/
Learning Commons by Lower Columbia College at http://www.flickr.com/photos/25425455@N04/3577404376/
fp122108-11 by fontplaydotcom at http://www.flickr.com/photos/7888217@N04/3125493548/
Starbucks' Christmas Bokeh by pierofix at http://www.flickr.com/photos/93726493@N00/3094329703/
Facebook by Ray-Franco Bouly at http://www.flickr.com/photos/22158064@N08/3568409530/
Study, study, study by pnoeric at http://www.flickr.com/photos/44124330110@N01/232579341/