1. Summary Chapter Five:
“Managing the Organitational Environment”
This chapter are divideinto five parts,1. It’s about what is the organitational environment?, 2. Talk about the
task environment, 3.Describethe general environment, 4.Analyze managing the organizational environment,
and the last one 5. Emphasizes relevant aspects and give a summary and review.
PART I: What is the organitational environment?
A. It gives a definition of organitational environment: is a set of forces and conditions outside the
organization’s boundaries that have the potential to affect the way the organization operates.
Where; 1. Changes in the environment create opportunities for managers to strengthen their
organizations, and 2. However, other changes pose a threat if organi zations are unable to adapt.
B. The task environment is the set of forces and conditions thataffectan organization’s ability to obtain
inputs and dispose of its outputs. These have the most immediate and direct effect on mangers
because they pressure and influence managers on a daily basis.
C. The general environment is the wide-ranging economic, technological, sociocultural, demographic,
political and legal, and global force that affects the organization and its task environment.
D. Some management theorists refer to another kind of environment, the internal environment,
consisting of the forces operating within an organization and stemming from the organization’s
structure and culture.
PART II: The Task Environment
In return, the
those goods and
methods can also
The power ofa
be weakened if
Changes in the
and needs also
on its response to
services that are
Barriers to entry
1. Birth, 2.
As you recall,
and beliefs and
Forces is a result from the
2. PART III: The General Environment
Economic Forces, such as interest rates, inflation, unemployment, and
economic growth, affect the generalhealthandwell being ofa nation.
Technological Forces, the outcomesof changes inthe technologythat
managers use to design, produce, or distribute goods and services
Sociocultural Forces comprises the Social structure andthe national
culture, and are pressures emanating fromthe socialstructure of a country
orfrom the national culture.
Demographic Forces, are outcomesof changes in, or changing attitudes
toward, the characteristics of a population, suchas age, gender, ethnic
origin, race, sexual orientation, and social class.
Political-Legal Forces, are outcomesof changesinlaws andregulations.
GlobalForces, are outcomes ofchanges in internationalrelationships,
changes in nations’ economic, political, and legalsystems, andchanges in