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Get Social:  Hotels Social Media Trends in the Hospitality Industry http://brainalchemist.com
 
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social   Media Stats ,[object Object],[object Object],[object Object]
Social Media for Customer Acquisition
Time to reach audience of 50 million (Source:  Shift Happens) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media for Customer Acquisition: Who should be in your network? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media for Brand Awareness
Social Media for Brand Awareness ,[object Object],[object Object],[object Object],[object Object]
Social Media for Customer Service & Customer Loyalty
Social Media for Customer Service & Customer Loyalty ,[object Object],[object Object],[object Object],[object Object]
Best Practices for Customer Acquisition:   Know your customers and leverage what you know ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Customer Acquisition:   Karma Capitalism & Social Responsibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Customer Acquisition:   Location, Location, Location-Based Social Networks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Brand Awareness:     Tap into existing passions   ,[object Object]
Best Practices for Brand Awareness :     Tap into existing passions (cont.)
Best Practices for Brand Awareness:     Think like a publisher ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Brand Awareness:     Address image problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Customer Service & Customer Loyalty:     The Rules of Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Best Practices for Customer Service & Customer Loyalty: Comfort ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media Metrics:     Outreach ,[object Object],[object Object],[object Object]
Social Media Metrics:     Influence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media Metrics:     Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media Metrics:     Market Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Get Social - Hotels: Social Media Trends in the Hospitality Industry