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Thingscon 2018 - the meaning of Responsible Technology

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Slides for keynote at Thingscon 2018 in Rotterdam.

Publicado en: Tecnología
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Thingscon 2018 - the meaning of Responsible Technology

  1. 1. the meaning of responsible technology Dr Laura James @LaurieJ doteveryone.org.uk / @DoteveryoneUK www.trusttech.cam.ac.uk / @CamTrustTech @Cambridge_CL @MaintenanceFest / @TheImpactUnion
  2. 2. #ResponsibleTech
  3. 3. The future Now is the time for Responsible Technology
  4. 4. The future Now is the time for Responsible Technology
  5. 5. The future Now is the time for Responsible Technology
  6. 6. The future Now is the time for Responsible Technology
  7. 7. • We want to see responsible creation and operation of technologies in practice We take a systems perspective, looking at technology products, services and systems and how they fit with people and society
  8. 8. Business models, ownership and control The business model, and the ownership and control of the organisation, and the product or service, are responsible and appropriate Employment and working conditions Inclusive employment, fair pay and conditions, including at suppliers Reward for contributions Fair reward to all those contributing information or other effort Societal impact The impact of the tech on public/societal value is positive or neutral Unintended consequences There has been consideration of systems effects, side effects, potential harms and unintended consequences Maintenance, service and support Consideration of maintenance, service and support over the long term Understandability People can easily find out and understand how the product/service works Standards and best practice Relevant tech standards and best practices, and systems design are used and evident Usability If a broad range of users are expected, or if some users may be compelled to use the product or service, it should be accessible and have appropriate support Context and Environment The context of the system, product or service has been considered and addressed appropriately; including sustainability considerations
  9. 9. Business models, ownership and control The business model, and the ownership and control of the organisation, and the product or service, are responsible and appropriate Employment and working conditions Inclusive employment, fair pay and conditions, including at suppliers Reward for contributions Fair reward to all those contributing information or other effort Societal impact The impact of the tech on public/societal value is positive or neutral Unintended consequences There has been consideration of systems effects, side effects, potential harms and unintended consequences Maintenance, service and support Consideration of maintenance, service and support over the long term Understandability People can easily find out and understand how the product/service works Standards and best practice Relevant tech standards and best practices, and systems design are used and evident Usability If a broad range of users are expected, or if some users may be compelled to use the product or service, it should be accessible and have appropriate support Context and Environment The context of the system, product or service has been considered and addressed appropriately; including sustainability considerations
  10. 10. Business models, ownership and control The business model, and the ownership and control of the organisation, and the product or service, are responsible and appropriate Employment and working conditions Inclusive employment, fair pay and conditions, including at suppliers Reward for contributions Fair reward to all those contributing information or other effort Societal impact The impact of the tech on public/societal value is positive or neutral Unintended consequences There has been consideration of systems effects, side effects, potential harms and unintended consequences Maintenance, service and support Consideration of maintenance, service and support over the long term Understandability People can easily find out and understand how the product/service works Standards and best practice Relevant tech standards and best practices, and systems design are used and evident Usability If a broad range of users are expected, or if some users may be compelled to use the product or service, it should be accessible and have appropriate support Context and Environment The context of the system, product or service has been considered and addressed appropriately; including sustainability considerations
  11. 11. Business models, ownership and control The business model, and the ownership and control of the organisation, and the product or service, are responsible and appropriate Employment and working conditions Inclusive employment, fair pay and conditions, including at suppliers Reward for contributions Fair reward to all those contributing information or other effort Societal impact The impact of the tech on public/societal value is positive or neutral Unintended consequences There has been consideration of systems effects, side effects, potential harms and unintended consequences Maintenance, service and support Consideration of maintenance, service and support over the long term Understandability People can easily find out and understand how the product/service works Standards and best practice Relevant tech standards and best practices, and systems design are used and evident Usability If a broad range of users are expected, or if some users may be compelled to use the product or service, it should be accessible and have appropriate support Context and Environment The context of the system, product or service has been considered and addressed appropriately; including sustainability considerations
  12. 12. Many felt the internet had improved their lives
  13. 13. people are less convinced it has been beneficial for society as a whole.
  14. 14. there are no free lunches
  15. 15. there are no free lunches
  16. 16. https://medium.com/doteveryone/putting-users-first-is-not-the-answer-to-everything-dd05b9f11b5
  17. 17. https://medium.com/doteveryone/putting-users-first-is-not-the-answer-to-everything-dd05b9f11b5
  18. 18. https://medium.com/doteveryone/putting-users-first-is-not-the-answer-to-everything-dd05b9f11b5
  19. 19. move a bit slower and think about things https://www.theregister.co.uk/2018/06/15/taplock_broken_screwdriver/
  20. 20. move a bit slower and think about things https://www.theregister.co.uk/2018/06/15/taplock_broken_screwdriver/
  21. 21. https://medium.com/@sexandstartups/zebrasfix-c467e55f9d96
  22. 22. We can engineer trustworthy digital products, services and systems, which are competently made, reliable, and honest about what they do and how they do it.
  23. 23. •talk about the grey areas, with nuance, humility & empathy •champion responsible tech in your world •move a bit slower and think about things
  24. 24. •talk about the grey areas, with nuance, humility & empathy •champion responsible tech in your world •move a bit slower and think about things
  25. 25. •talk about the grey areas, with nuance, humility & empathy •champion responsible tech in your world •move a bit slower and think about things
  26. 26. twitter: @LaurieJ laura.james @doteveryone.org.uk or @cl.cam.ac.uk

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