Yasmin Maier & Markus Esch (Barry-Wehmiller) master-class — LeanForum 2019 (11/12/2019)
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Ограниченная версия презентации мастер-класса Ясмин Майер и Маркуса Эша из Barry-Wehmiller “Особенности культуры Barry-Wehmiller. Феномен, описаный в книге “Everybody Matter”
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Yasmin Maier & Markus Esch (Barry-Wehmiller) master-class — LeanForum 2019 (11/12/2019)
- 1. Masterclass Barry-Wehmiller Lean Forum Kiev Dec. 11th, 2019
- 7. #1 Reason a Person Quits Their Job?
- 8. Boss 80% Other Stuff 20% WHY PEOPLE LEAVE
- 11. Listening Sessions • Understand the “climate” of your team • Candid group discussion in alignment with the GPL ü Connect to the Why and How ü Celebrate alignment ü Confront misalignment ü Address concerns • What are the goods, where do you see the gaps?
- 12. BW University • Pass on knowledge in a scalable and sustainable way • Continuous learning program teaching Truly Human Leadership • BWU launched in 2007 • “Team members training team members“ • Main classes offered üCommunication Skills “Listen Like a Leader“ üL3/Lean Culture “Improve Like a Leader“ ü“Culture of Service Foundations“
- 13. Core components of Barry-Wehmiller’s Continuous Improvement Journey People | Mindset | Customer
- 14. People
- 15. Environment which • Trusts • Celebrates • Inspires • Challenges • Liberates Leaders are coaches, teachers, and students
- 16. Touch Meetings Two-way communication Continuous Improvement Recognition & Celebration Responsibility
- 17. Mindset
- 18. Culture which • Empowers • Connects • Contributes • Respects • Encourages Inspired to engage our head, heart, and hands
- 20. Customer
- 21. Opportunity for • Responsible Freedom • Proactivity • Valuable Partnerships • Responding with grace • Accountability We have an opportuntiy to serve and be served
- 22. Approach to Barry-Wehmiller’s Continuous Improvement Journey People | Mindset | Customer
- 23. Thought Pattern
- 24. Fold the paper
- 25. Why did our results differ? What frustrations did you experience in this activity?
- 27. How did it feel to meet or not meet customer expectations?
- 28. Frustration is the feeling of being upset or annoyed, especially because of the inability to change or achieve something
- 29. Waste is anything other than the minimum amount of people, time, material, and space required to add value
- 30. Flow We create flow by eliminating frustrations and waste
- 31. Barriers to Flow
- 32. Flow is everywhere… …Look for improvement opportunities
- 34. Go Go to where the work is done
- 36. Listen Receive the facts and feelings of another Communicate your understanding
- 37. Engage Ask questions Discuss frustrations and barriers to flow Share additional perspective and information
- 38. Root Cause Tools 5 Whys Fishbone Diagram Pareto Chart Spaghetti Diagram
- 39. Building on the traditional 5S
- 40. Customer Trust Value Creation Innovation Product Management Engineering Strategy Service Strategy Quality System Global Level Loading L3 Continuous Improvement Communicati on Stratety Create Flow Vertical Startup Cap Ex Training Goal Share Visual Leadership BESM E- Procurement Leadership Development Lead-Time Reduction Where to start Developing a Roadmap Parts Flow Value Stream Organization Operational Excellence
- 42. Continuous Improvement Event – Focused team activity – Usually 2-5 days – Supported by senior leadership – Typically 8-10 member cross-functional team – Empowered by the leadership team to apply countermeasures – Aimed to make drastic changes
- 43. Brainstorming Spontaneous contribution of ideas from all team members
- 44. Consensus Collectively supporting an idea or action even if it’s not every person’s first choice
- 45. It’s about the consensus of the team, not the quality of the option
- 46. CI Event Benefits Ability to implement improvements immediately Creates empathy for other areas Reduces frustration Creates a more fulfilling work environment Empowers us to support and achieve business initiatives
- 47. Customer Trust Value Creation Innovation Product Management Engineering Strategy Service Strategy Quality System Global Level Loading L3 Continuous Improvement Communicati on Stratety Create Flow Vertical Startup Cap Ex Training Goal Share Visual Leadership BESM E- Procurement Leadership Development Lead-Time Reduction Where to start Developing a Roadmap Parts Flow Value Stream Organization Operational Excellence
- 49. Questions?