SlideShare a Scribd company logo
1 of 50
Conquering the Forgetting Curve
with Encore
What we will
cover…
• Introducing Encore
• The science
• How Encore works
• Writing & Building Encore tasks
• Show and tell
• How do I get started with Encore
Remind

Refresh
Reinforce
Retain

Reach
Encore pilot group
feedback:
“I found this a refreshing and really good way to learn”

“I think Encore is a brilliant tool to reinforce learning over time”
“I looked forward to opening each task to see what it would be”
The Science
Donald Clark: 50 learning theorists in 50
days
http://donaldclarkplanb.blogspot.co.uk/2012/03/blog-marathon-50blogs-on-learning.html
What’s that guy’s name again…?

Hermann Ebbinghaus
Learning is really about forgetting
Learning Pool ‘Encore’ addresses this
with Spaced Practice
Encore is:
Inspired by the Forgetting Curve & Spaced Practice
whereby repetition and revision of learning at timed
intervals helps to reinforce and fix learning.
We also call this ‘little and often learning’
70 | 20 | 10
Lessons learned by successful
managers are roughly:
• 70% from tough jobs
• 20% from people (usually the boss)
• 10% from courses and reading
McCall, Lombardo and Eichinger 1996,
The Career Architect Development Planner
How this works
Formal training

Learning from others

Learning in the
workplace
Remind

Refresh
Reinforce
Retain

Reach
Here’s how it works
Encore tasks
• Text
• Text & Graphic
• Graphic
• Video
• Audio
• Multiple choice question & feedback
• Activity link (sends you back to Evaluation form for example)
Designing Encore tasks
• Learner-centred / Role-centred
• Consider Action mapping
(what do we want people to ‘DO’ differently’)
• Reinforcing prior learning
• Reuse content
• Keep tasks short and focussed
• Use a mixture of task types
• Consider the spacing
Building Encore
Tasks
A couple of
examples
Northumberland County Council

- Health & Safety Briefings
Modern Governor
- My role as a Governor
Northumberland County
Council
Modern
Governor
Remind

Refresh
Reinforce
Retain

Reach
Learning Pool Encore aims to…

Improve job performance
Improve knowledge retention
Provide just in time learning
Reinforce learning messages
Support behaviour change
All embedded in your
existing Learning Pool
service
www.learningpool.com
Creating memorable e-learning and conquering the forgetting curve with Encore

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Creating memorable e-learning and conquering the forgetting curve with Encore

Editor's Notes

  1. Here’s how training traditionally works
  2. What if we could provide up to the minute, scheduled content to help people remember?
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