The document discusses the PittMAPS program which provides a one-stop-shop for performance data and statistics on Pittsburgh city services to increase transparency, it notes the debate around legislating transparency in open data initiatives, and highlights challenges around collaboration and data sharing between organizations.

1. Changing public discourse and actions
from Potholes to Business
PittMAPS - one-stop-shop for essential data, reports
and statistics related to City services. Access a wide
variety of performance-related information on the
operations of City Departments, including the City's 311
Response Line.
Did you know that the public can review monthly
performance indicators related to day-to-day
operations of every City department?
http://www.pittsburghpa.gov/pittmaps/mfr.htm
Chuck Half
City Innovation & Performance Manager - PittMAPS
Office of Mayor Luke Ravenstahl
512 City-County Building, 414 Grant Street
Pittsburgh, PA 15219
412.255.0819 -office
412.287.2650 - mobile
chuck.half@pittsburghpa.gov

2. 25% County’s 1.4 million people live in Pittsburgh
Allegheny County = 129 other municipalities + Pittsburgh
Jobs and Population in Major U.S. Cities
2004 Employment in City 2004 Population in City
298,429
Pittsburgh (.93) 320,402
527,959
Boston (.90) 589,048
415,051
Seattle (.73) 572,166
403,315
Charlotte (.67) 602,285
247,659
Cleveland (.54) 457,117
578,955
Philadelphia (.40) 1,465,475
241,629
Detroit (.27) 896,919
0 500,000 1,000,000 1,500,000

3. Changing public discourse and actions
from Potholes to Business
• Useful Data for Stakeholders/Transparency
– Every week 30 sub-department level managers
receive weekly performance reports
– “Analytical” Reports for Regulatory Agencies
– “Custom” Reports for Departments
• “Open Data Movement” Legislate or Not?
• Collaboration and Sharing Challenges

4. Non-Profit Partnerships
Pittsburgh Today and PNCIS
Economy / Job Growth
Total nonfarm jobs for August 2012 in the Pittsburgh region was 1,160,200. Over the
four-year period from August 2008 to August 2012, the Pittsburgh region gained
12,600 nonfarm jobs. These figures show that the region is recovering from the
recession and performing comparatively stronger than all of our benchmark regions. In
the nation, only Houston and Austin gained more jobs.
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5. Non-Profit Partnerships
Pittsburgh Today and PNCIS
…unfortunately, absentee landlords are the
ones taking advantage of the bargains.
(properties sold between 2005-2007)
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6. Weekly Code Enforcement Supervision
Bureau of Building Inspection

7. Weekly Customer Service Supervision
Public Works Department & Animal Control

8. Weekly Distribution
Tableau Server
If we bottle the water,
and serve it up, will the
supervisors drink it?

9. Regulatory “Analytics”

10. Departmental “Reports”

11. Stakeholder Transparency

12. Open Data Movement
Legislate Transparency or Not?
• Ordinance supplementing the Pittsburgh
• Lack of “eyeballs” and hits Code of Ordinances, Title I, Administrative,
Article One, General Provisions, by adding a
new Chapter, “Chapter 109: Public
at PittMAPS City Website Accessibility to Municipal Data Sets.”
•
• “Right to Know” requests
Chapter 109: Public Accessibility to
Municipal Data Sets.
• § 109.01 - Legislative Intent. It is in the best
• Data Sets and Homeland interest of city that its agencies and departments
make their data available online using open
Security standards. Making city data available online
using open standards will make the operation of
• FBI Inquiries for site city government more transparent, effective and
accountable to the public. It will streamline intra-
visitors governmental and inter-governmental
communication and interoperability, promote
• Codathon / Hackathon
efficient solutions for government, advance
innovative strategies for social progress, and
create economic opportunities.

13. Organizational Culture Change
COLLABORATION

14. Generic Collaborations
Two-Way Problem Solving for Communities
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