1. Design Week Portland
Presumptive Design Workshop Design Research Through the Looking-Glass
October 9, 2014; Portland Oregon
Leo Frishberg
Product Design Manager | Sales and Marketing IT - Intel
4. Design Week Portland October ‘14
Presumptive Design Workshop Objectives
Introduce a rapid method of design research based on Design Thinking
Apply the process, end-to-end, to a hypothetical problem space
Get user reaction to a glimpse of a possible future 4
“The best way to predict the future is to invent it.” – Alan Kay, 1971, Dennis Gabor, 1963
“Any sufficiently advanced technology is indistinguishable from magic.” – Arthur C. Clarke, 1961 – Clarke’s Third Law @leofrish
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Introduction to Design Thinking Models
In which attendees get introduced to design thinking, a method of reasoning and problem solving fundamental to the entire notion of Presumptive Design @leofrish 5
6. Design Week Portland October ‘14
Introduction to the Design Challenge
In which attendees get a brief introduction to the technology landscape that the target design challenge will need to address, embrace or ignore.
And then, of course, the design challenge itself, which shall remain sealed and secret until the day of the workshop @leofrish 6
7. Design Week Portland October ‘14
Presumptive Design Overview
Now, finally, attendees get an in-depth introduction to the process of Presumptive Design, its relationship to the design thinking models, how it differs from other research methods, usability or design critique @leofrish 7
8. Design Week Portland October ‘14
Divergent Thinking Explorations
What tasks make sense for this system?
What contexts of use and other dimensions are important to consider? @leofrish 8
9. Design Week Portland October ‘14
Go Build It!
In which attendees actually build their solution to the design challenge using exotic materials any 6 year old would find around the house.
But before they build it, they need to have their objectives – how will they know they’ve built enough? How will they know what questions to ask of the users? @leofrish 9
10. Design Week Portland October ‘14
Engagement Session Preparation
In which participants learn about the second half of Presumptive Design. Building the artifact is key; crafting the right protocol for engagement is the keyhole. @leofrish 10
11. Design Week Portland October ‘14
Engagement Session
In which participants get to try their hand at the engagement session with real users. There’s nothing quite like doing it for reals. @leofrish 11
12. Design Week Portland October ‘14
Presumptive Design – Process in Review
A more detailed review of the process from pre-work to post-session analysis @leofrish 12
13. Design Week Portland October ‘14
Engagement Sessions Analysis and Report Out
In which participants analyze their own engagement session results. @leofrish 13
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References
Buxton, Bill; Sketching User Experiences: Getting the Design Right and the Right Design; Morgan Kaufmann; 2007
Carroll, Lewis; Through the Looking-Glass and What Alice Found There; The MacMilllan Company, New York, London, 1899
Dubberly, Hugh; Evenson, Shelley; and Robinson, Rick; The Analysis-Synthesis Bridge Model; http://www.dubberly.com/articles/interactions-the-analysis-synthesis-bridge-model.html
Frishberg, Leo; Presumptive design, or cutting the Looking-glass cake. Interactions, Vol. 13, Iss. 1, 18-20; 2006
Frishberg, Leo; Presumptive design, or cutting the Looking-glass cake. SAO Ignite, March, 2012; http://www.slideshare.net/leofrish/presumptive-design-or-cutting-the-looking-glass-cake
Laseau, Paul; Graphic Thinking for Architects and Designers; Van Nostrand, 1980
Owens, Charles; Design Thinking: Notes on its Nature and Use; Design Research Quarterly Vol. 2, N0. 1, January, 2007, pp. 16-27
Sato, Steve; Using Design Thinking to Measure Design’s Impact; CHIFOO Presentation, September 2013 http://www.chifoo.org/index.php/chifoo/events_detail/using_value_to_position_design_ux_and_hci_more_strategically_in_an_organiza/
Sanders, Liz; Stappers, Pieter Jan; Convivial Toolbox: Generative Research for the Front End of Design; BIS Publishers, 2013 @leofrish 14