A short presentation about important management skills.

1. Important
Business
Management
Skills
Business Strategist Roberto Lico - Brazil
licoreis@licoreis.com.br

2. What does it take to be a great manager?
A great manager can make all the difference
between an employee who performs to the best
and one who merely “shows up” in the
workplace or perhaps doesn’t even show up at
all.

3. Being Curious
Being curious allows managers to better listen to their
colleagues and workers and to take on board new
ideas that could benefit their organization. It enables
managers to consider new solutions to any obstacles
that they might encounter, allowing them to react
quicker and more effectively.

4. The ability to constantly learn
Managers must learn how to have a reflective approach and
to know their own learning mechanisms and personal
excellence methods. They must also have the ability to take
a step back, to give feedback and to combine action and
reflection, both as an individual and collectively as part of a
team. Each activity, individual, project and situation must
be an opportunity to learn from both successes and failures
and to progress.

5. Value your staff
As we know cooperation between managers and employees
is becoming increasingly important since there is a need to
apply a two-way communication as a more effective
approach than the traditional top-down management style.
Good leaders empower employees by listening to their
voices, which then enables them to manage their
organizations more effectively.

6. Willingness to empower
It is important to point out that true empowerment relies
on employees feeling comfortable about making their own
decisions based on the information they get and their
connectivity to the rest of the organization. They would also
need to be willing to accept their own responsibility for the
decisions made.

7. Practical perspective
In a dynamic business environment that is characterized by
technological innovations and an increasingly diverse
workforce, managers need to take a practical perspective.
Managers need to take a more deliberate approach to avoid
making the less informed decisions that often emerge under
the pressure of time constraints and emotions, and create
opportunities to find synergies based on shared interests.

9. LRCL – Business Services Consulting
Roberto Lico – licoreis@licoreis.com.br

10. LRCL – Business Services Consulting
Information – licoreis@licoreis.com.br
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