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First they came for cookies, then they
came for Facebook? Potential Pitfalls of
Upcoming EU Data Protection Reform

    Lilian Edwards
    Professor of E-Governance, Strathclyde Law School

    SSCL, MARCH 2012
    Lilian.edwards@strath.ac.uk
    Pangloss: http://blogscript.blogspot.com
    @lilianedwards
Hard times for the data
industries?
• Revision of art 5(3) of the
  Privacy and Electronic
  Communications Directive
  2002 to require “informed opt-
  in”?
• “Please kill this cookie monster
  to save EU’s websites”
• UK ICO “year of grace” since
  May 2011 – or of confusion?
• US: FTC settlement with
  Google, Oct 2011 (Google
  Buzz); FB over “deceptive
  practices”, November 2011.
Why? .. Breaking news!!..




                        C4, May 2010
22 May
2011
Difficult priorities & conflicts
for DP regulation..
• “..That's why I say that data is the new oil for the digital age. How
  many other ways could stimulate a market worth 70 billion euros a
  year, without spending big budgets? Not many, I'd say.” N
  Kroes, March 2012
• “Isn’t it sexy to be a data protection officer now? The staggering
  revelations at HMRC have propelled DP out of the shadowy domain
  of geeks and anoraks and into the bright sunlight of public debate.”
  OUT-Law, 2007
• “Rapid technological developments have brought new challenges for
  the protection of personal data. The scale of data sharing and
  collecting has increased dramatically. Technology allows both private
  companies and public authorities to make use of personal data on
  an unprecedented scale in order to pursue their activities…Building
  trust in the online environment is key to economic development.
  Personal data protection therefore plays a central role in the Digital
  Agenda for Europe..” Draft DPR introduction, Jan 2012
EC citizen attitudes towards data
privacy – EuroBarometer 2011
Attitudes towards data protection
• 60% of Europeans who use the internet (40% of all
EU citizens) shop or sell things online and use social
networking sites.
• People disclose personal data, including biographical
information (almost 90%), social information
(almost 50%) and sensitive information (almost
10%) on these sites.
• 70% said they were concerned about how companies
use this data and they think that they have only
partial, if any, control of their own data.
• 74% want to give their specific consent before their
data is collected and processed on the Internet.
Reform of the DPD? Nov 2010 consultation ->
    Jan 2012 draft Regulation
• Main issues
  • Combine rules on DP police & LEAs sector with existing rules for
    “civilian” data controllers? (in fact kept separate)
  • Address globalisation better – data flows out of EU
  • Improve harmonisation within EU (binding interpretation by Art 29
    WP?)
  • Strengthen Data Subject’s rights/ enhancing control over PD
    eg, online subject access, clarifying definitions of consent
  • Reduce red tape for Data Controllers – multinationals only to be
    regulated by 1 EC DPA - saving 2.3 billion Euros for EU industry -
    quid pro quo?
  • -> Make DCs more accountable, eg, must have a CPO; audit trails
    of processing; “privacy by design” (?)
  • Clarify rules on jurisdiction, applicable law and DP (eg Facebook?
    Google?)
New Regulation? – 1-
definitions – personal data
• New Art 2:
• 'data subject' means an identified natural person or a natural person
  who can be identified, directly or indirectly, by means reasonably
  likely to be used by the controller or by any other natural or legal
  person, in particular by reference to an identification
  number, location data, online identifier or to one or more factors
  specific to the
  physical, physiological, genetic, mental, economic, cultural or social
  identity of that person;
• 'personal data' means any information relating to a data subject;
• Will the UK definition remain compatible? “)
• cf “Personal Data” is data which relates to a living individual who
  can be identified from that data, or with other data likely to be held
  by data controller
• Cf Durant
• FTC/Danish idea of “singling out” – widening existing EU definition?
• Will anonymised profiles become “personal data”? User rights of
  access, rectification, deletion? Security, retention?
New Regulation – 2; definitions
- data processors
• Considerable redistribution of responsibilities between data
  controllers and data processors. Why? the cloud.
• Art 29 WP on SWIFT case – Opinion 10/2006
• Held : SWIFT not just agent of Belgian banks (processor) but
  itself controller
• Art 29 WP Report 169, Feb 2010, definition of processor vs
  controller – distinction based on “the possibility of pluralistic
  control (“which alone or jointly with others”), and.. the
  essential elements to distinguish the controller from other
  actors (“determines the purposes and the means of the
  processing of personal data”). Factual, not a legal choice made
  by DC etc.
The cloud, accountability and
controller/processor
• New art 26 Article 26 expands on old art 17(2) adding new
  elements, including that a processor who processes data beyond
  the controller's instructions is to be considered as a joint
  controller
• Industry fearful of need to renegotiate all delegation contracts
  to cloud providers.
• New art 28 introduces obligation for controllers and processors
  to maintain documentation of the processing operations under
  their responsibility, replacing general notification duty (see later)
New Regulation? – 3- DS
Rights + the Right to Forget
• Right to forget – new art 17, rec 45-46
• Right to “obtain from the DC the erasure of *their+ personal data”
  but also to have no further “dissemination” of it - especially re data
  exposed when a child
• Would a host have to go track down everywhere on the web the
  data was held or linked to and delete it? Responsibilities of search
  engines? Google cache? See new art 17(2)
• Balance with freedom of expression? With proof?
• Can you be a “data controller” for these purposes and yet not a
  “publisher” (Tamiz v Google Inc [2012] EWHC 449 (QB)) re Google
  Blogger)
• What about exemptions from liability for hosting providers and mere
  conduits under EC E-Commerce Directive 2000? Currently DP not
  included.
• Balance with “historical, statistical and scientific research”? (cf
  Wikipedia on criminal convictions)
• Restricting access to data rather than deleting may be interim
  solution if dispute
“Foggy thinking about the right
to oblivion”
• Peter Fleischer, Google, March 9 2011
• “More and more, privacy is being used to justify censorship. In a
  sense, privacy depends on keeping some things private, in other
  words, hidden, restricted, or deleted. And in a world where ever
  more content is coming online, and where ever more content is find-
  able and share-able, it's also natural that the privacy counter-
  movement is gathering strength. Privacy is the new black in
  censorship fashions. It used to be that people would invoke libel or
  defamation to justify censorship about things that hurt their
  reputations. But invoking libel or defamation requires that the
  speech not be true. Privacy is far more elastic, because privacy
  claims can be made on speech that is true.”
• OTOH - The “PR” society and super injunctions..
• OTOtherH - Cf to Rehabilitation of Offenders? In practice how
  French/Spanish laws have been used
• Should main concern not be mundane profile data – not big
  historical issues?
More new DS rights..
• Right to access your data electronically if it is held electronically
  – ie “online subject access” (new art 10)
• Right to data portability, ie, get a copy of the data to take
  elsewhere (new art 16) - “in an electronic format which is
  commonly used” ?
• Right to object not just to use of data for direct marketing but to
  decision solely based on automated profiling (new art 20)
• Insurance? Employment? Working with kids?
  “Location, health, personal preferences, reliability or behaviour”.
  The new “credit checking”.
• Note this right does NOT apply to police/LEA profiling –
  separate Directive re LEA use of data/profiles – may not pass.
• However (both art 20, Draft Reg; 9, Draft Dir) - DS cannot be
  automatically evaluated by profile (with or without consent) by
  police solely on basis of sensitive personal data – expanded to
  include genetic and biometric data
New Regulation? – 4-
enforcement
• Big headline figures - Penalties of up to €1 million or up to
    2% of the global annual turnover of a company.
•   Why not disqualification of directors, as per company
    fraud? Jail?
•   Cf UK - DPA s55A (but not negligent breaches) – now
    max £500,000 fine, jail sentences still not implemented.
    In 2011, 7 cos fined – average £77K.
•   Cf USA – no immediate fine but FTC would fine
    FB/Google $16,000/day per violation of agreed privacy
    settlements
•   Will EC DPAs have the resources to go after these big
    enforcement actions?
•   Will multinationals arrange to have a “compliant” DPA as
    their sole regulator – UK/Ireland – race to the bottom or
    “corporation tax” opportunity?
•   Absence of technological knowledge by regulators?
Security breach notification
• Mandatory security breach notification proposed
  (new arts 30-32).
• Already introduced for telcos/ISPs in PEC Dir art 17(1)
• Aim is naming and shaming; also notice to public
  enables them to get remedies, take protective steps
• Details are controversial: what triggers; how long to
  fix before notifying; how long to advise (24 hours?!) ;
  to whom? – police/Inf Commr; data subjects
  affected.
• No notification if data was encrypted (?)
• Not to “public as whole”
• Breach ennui? US experience not that helpful
• But Sony didn’t notify breach of 10 m people for a
  week..
• What of collective action rights by hacked DS victims?
  Depends on other EU initiatives currently mired in
  doubt.
Conclusion?
• “We have a tough regulation here – because there ARE big problems.

• How do you comply with regulation?

• This is where the real problem seemed to come for me. All the businesses want
  to know how to comply with regulations – but they don’t seem to understand
  the real point. These kinds of regulations aren’t really supposed to be about
  ticking boxes, or finding the right words to describe your activities in order to
  comply with the technical details of the relevant laws. Nigel Parker from Allen
  and Overy gave a very revealing and detailed picture of how he had to navigate
  some of his multi-national clients through the complexities of the different
  international regulations concerning data protection – but he seemed not to
  want to offer one particular piece of advice. He didn’t seem to want to tell his
  clients that they might well have to change what they do – or perhaps even
  decide not to do it.
          The purpose of the very existence of these regulations are to make
businesses (and governments) change what they do, or at least how they do it.”
• Paul Bernal’s blog, March 8 2012. (paulbernal.wordpress.com)
• ?

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Draft data protection regn 2012

  • 1. First they came for cookies, then they came for Facebook? Potential Pitfalls of Upcoming EU Data Protection Reform Lilian Edwards Professor of E-Governance, Strathclyde Law School SSCL, MARCH 2012 Lilian.edwards@strath.ac.uk Pangloss: http://blogscript.blogspot.com @lilianedwards
  • 2. Hard times for the data industries? • Revision of art 5(3) of the Privacy and Electronic Communications Directive 2002 to require “informed opt- in”? • “Please kill this cookie monster to save EU’s websites” • UK ICO “year of grace” since May 2011 – or of confusion? • US: FTC settlement with Google, Oct 2011 (Google Buzz); FB over “deceptive practices”, November 2011.
  • 3. Why? .. Breaking news!!.. C4, May 2010
  • 5.
  • 6. Difficult priorities & conflicts for DP regulation.. • “..That's why I say that data is the new oil for the digital age. How many other ways could stimulate a market worth 70 billion euros a year, without spending big budgets? Not many, I'd say.” N Kroes, March 2012 • “Isn’t it sexy to be a data protection officer now? The staggering revelations at HMRC have propelled DP out of the shadowy domain of geeks and anoraks and into the bright sunlight of public debate.” OUT-Law, 2007 • “Rapid technological developments have brought new challenges for the protection of personal data. The scale of data sharing and collecting has increased dramatically. Technology allows both private companies and public authorities to make use of personal data on an unprecedented scale in order to pursue their activities…Building trust in the online environment is key to economic development. Personal data protection therefore plays a central role in the Digital Agenda for Europe..” Draft DPR introduction, Jan 2012
  • 7. EC citizen attitudes towards data privacy – EuroBarometer 2011 Attitudes towards data protection • 60% of Europeans who use the internet (40% of all EU citizens) shop or sell things online and use social networking sites. • People disclose personal data, including biographical information (almost 90%), social information (almost 50%) and sensitive information (almost 10%) on these sites. • 70% said they were concerned about how companies use this data and they think that they have only partial, if any, control of their own data. • 74% want to give their specific consent before their data is collected and processed on the Internet.
  • 8. Reform of the DPD? Nov 2010 consultation -> Jan 2012 draft Regulation • Main issues • Combine rules on DP police & LEAs sector with existing rules for “civilian” data controllers? (in fact kept separate) • Address globalisation better – data flows out of EU • Improve harmonisation within EU (binding interpretation by Art 29 WP?) • Strengthen Data Subject’s rights/ enhancing control over PD eg, online subject access, clarifying definitions of consent • Reduce red tape for Data Controllers – multinationals only to be regulated by 1 EC DPA - saving 2.3 billion Euros for EU industry - quid pro quo? • -> Make DCs more accountable, eg, must have a CPO; audit trails of processing; “privacy by design” (?) • Clarify rules on jurisdiction, applicable law and DP (eg Facebook? Google?)
  • 9. New Regulation? – 1- definitions – personal data • New Art 2: • 'data subject' means an identified natural person or a natural person who can be identified, directly or indirectly, by means reasonably likely to be used by the controller or by any other natural or legal person, in particular by reference to an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person; • 'personal data' means any information relating to a data subject; • Will the UK definition remain compatible? “) • cf “Personal Data” is data which relates to a living individual who can be identified from that data, or with other data likely to be held by data controller • Cf Durant • FTC/Danish idea of “singling out” – widening existing EU definition? • Will anonymised profiles become “personal data”? User rights of access, rectification, deletion? Security, retention?
  • 10. New Regulation – 2; definitions - data processors • Considerable redistribution of responsibilities between data controllers and data processors. Why? the cloud. • Art 29 WP on SWIFT case – Opinion 10/2006 • Held : SWIFT not just agent of Belgian banks (processor) but itself controller • Art 29 WP Report 169, Feb 2010, definition of processor vs controller – distinction based on “the possibility of pluralistic control (“which alone or jointly with others”), and.. the essential elements to distinguish the controller from other actors (“determines the purposes and the means of the processing of personal data”). Factual, not a legal choice made by DC etc.
  • 11.
  • 12. The cloud, accountability and controller/processor • New art 26 Article 26 expands on old art 17(2) adding new elements, including that a processor who processes data beyond the controller's instructions is to be considered as a joint controller • Industry fearful of need to renegotiate all delegation contracts to cloud providers. • New art 28 introduces obligation for controllers and processors to maintain documentation of the processing operations under their responsibility, replacing general notification duty (see later)
  • 13. New Regulation? – 3- DS Rights + the Right to Forget • Right to forget – new art 17, rec 45-46 • Right to “obtain from the DC the erasure of *their+ personal data” but also to have no further “dissemination” of it - especially re data exposed when a child • Would a host have to go track down everywhere on the web the data was held or linked to and delete it? Responsibilities of search engines? Google cache? See new art 17(2) • Balance with freedom of expression? With proof? • Can you be a “data controller” for these purposes and yet not a “publisher” (Tamiz v Google Inc [2012] EWHC 449 (QB)) re Google Blogger) • What about exemptions from liability for hosting providers and mere conduits under EC E-Commerce Directive 2000? Currently DP not included. • Balance with “historical, statistical and scientific research”? (cf Wikipedia on criminal convictions) • Restricting access to data rather than deleting may be interim solution if dispute
  • 14. “Foggy thinking about the right to oblivion” • Peter Fleischer, Google, March 9 2011 • “More and more, privacy is being used to justify censorship. In a sense, privacy depends on keeping some things private, in other words, hidden, restricted, or deleted. And in a world where ever more content is coming online, and where ever more content is find- able and share-able, it's also natural that the privacy counter- movement is gathering strength. Privacy is the new black in censorship fashions. It used to be that people would invoke libel or defamation to justify censorship about things that hurt their reputations. But invoking libel or defamation requires that the speech not be true. Privacy is far more elastic, because privacy claims can be made on speech that is true.” • OTOH - The “PR” society and super injunctions.. • OTOtherH - Cf to Rehabilitation of Offenders? In practice how French/Spanish laws have been used • Should main concern not be mundane profile data – not big historical issues?
  • 15. More new DS rights.. • Right to access your data electronically if it is held electronically – ie “online subject access” (new art 10) • Right to data portability, ie, get a copy of the data to take elsewhere (new art 16) - “in an electronic format which is commonly used” ? • Right to object not just to use of data for direct marketing but to decision solely based on automated profiling (new art 20) • Insurance? Employment? Working with kids? “Location, health, personal preferences, reliability or behaviour”. The new “credit checking”. • Note this right does NOT apply to police/LEA profiling – separate Directive re LEA use of data/profiles – may not pass. • However (both art 20, Draft Reg; 9, Draft Dir) - DS cannot be automatically evaluated by profile (with or without consent) by police solely on basis of sensitive personal data – expanded to include genetic and biometric data
  • 16. New Regulation? – 4- enforcement • Big headline figures - Penalties of up to €1 million or up to 2% of the global annual turnover of a company. • Why not disqualification of directors, as per company fraud? Jail? • Cf UK - DPA s55A (but not negligent breaches) – now max £500,000 fine, jail sentences still not implemented. In 2011, 7 cos fined – average £77K. • Cf USA – no immediate fine but FTC would fine FB/Google $16,000/day per violation of agreed privacy settlements • Will EC DPAs have the resources to go after these big enforcement actions? • Will multinationals arrange to have a “compliant” DPA as their sole regulator – UK/Ireland – race to the bottom or “corporation tax” opportunity? • Absence of technological knowledge by regulators?
  • 17. Security breach notification • Mandatory security breach notification proposed (new arts 30-32). • Already introduced for telcos/ISPs in PEC Dir art 17(1) • Aim is naming and shaming; also notice to public enables them to get remedies, take protective steps • Details are controversial: what triggers; how long to fix before notifying; how long to advise (24 hours?!) ; to whom? – police/Inf Commr; data subjects affected. • No notification if data was encrypted (?) • Not to “public as whole” • Breach ennui? US experience not that helpful • But Sony didn’t notify breach of 10 m people for a week.. • What of collective action rights by hacked DS victims? Depends on other EU initiatives currently mired in doubt.
  • 18. Conclusion? • “We have a tough regulation here – because there ARE big problems. • How do you comply with regulation? • This is where the real problem seemed to come for me. All the businesses want to know how to comply with regulations – but they don’t seem to understand the real point. These kinds of regulations aren’t really supposed to be about ticking boxes, or finding the right words to describe your activities in order to comply with the technical details of the relevant laws. Nigel Parker from Allen and Overy gave a very revealing and detailed picture of how he had to navigate some of his multi-national clients through the complexities of the different international regulations concerning data protection – but he seemed not to want to offer one particular piece of advice. He didn’t seem to want to tell his clients that they might well have to change what they do – or perhaps even decide not to do it. The purpose of the very existence of these regulations are to make businesses (and governments) change what they do, or at least how they do it.” • Paul Bernal’s blog, March 8 2012. (paulbernal.wordpress.com) • ?