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WE SHARE IN YOUR VISION 
RUN • GROW •TRANSFORM 
Solutions that work for Today and Tomorrow 
NEXTGEN GLOBAL® 
Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential
Enterprise Architecture (EA) 
Presenter: Fru Louis 
“Building Tomorrow’s Enterprises” 
Part II: Actualizing EA 
Prescriptive Step by Step Guide to go about instantiating an EA Practice at your Organization.
Goal 
The Goal: Get from baby steps, with 
low EA maturity in the organization to a 
highly mature and optimized practice.
Agenda 
Part II: Actualizing the EA Practice 
- Rethinking the IT Department 
- EA Mandate and Value proposition 
- Three main Phases of the EA journey 
- Building an EA team (Core and Extended) 
- Decision maker’s check list.
Part II 
Actualizing the EA Journey 
In the Organization
Rethinking IT: The IT Department is a… 
Pro-Active Service Delivery and Capability Development Shop 
Vs. Re-active Support shop 
Business 
Intelligence 
and Data 
Warehousing 
IT 
Shop 
Application 
development 
& 
Maintenance 
Support & 
Training 
QA/Testing 
Enterprise 
Portals & 
Content 
Management 
• Data Center Ops, 
• Database Mgmt, 
• Cloud/Hosting Solutions, 
• Storage Solutions 
• Reporting and Analytics 
solutions 
• Network/System 
Management, 
• Managed backups 
• Help Desk 
• System Monitoring 
• Content Management, 
• Product Portfolio mgmt. 
and PLM 
• Corporate information 
and portal management 
• Support and Training 
• Business Continuity 
• Audits & Regulations, 
• Planning and Innovation 
• CIO Services, 
Business 
Objectives and 
Goals 
Enterprise 
Applications 
and Solutions 
Data and 
Information 
Architecture 
Implementation 
Network And 
Infrastructure 
Systems 
Implementation 
EA Transformation Journey 
Re-Active IT Support Model Pro-Active IT Service Model
EA Mandate: The success of the EA Journey depends upon the mandate from the business 
Value increases as 
Mandate increases 
Solutions/Project 
Performance 
• What do we have? 
• Do we need it all? 
• Consolidate and 
Reduce? 
• Change impact 
analysis 
Improve Enterprise 
wide program and 
Portfolio 
performance. 
• Develop Standards 
• Recommend best 
practices 
(technology, server 
platforms) 
• Encourage IT 
Evolution 
Improve Business 
Product/Services 
Performance 
• Align Business to 
IT 
• Increase focus on 
Business 
architecture and 
Business 
processes 
• Maximize 
customer lifecycle 
value 
Improve Market 
Performance 
• Develop business 
strategy 
• Maximize Product 
profitability 
• Maximize Market 
share. 
• Create transition 
plan 
• Execute share 
holder value better 
Mandate 
Value 
Cost Incentives Value Incentives 
The journey 
is usually 
non-linear 
Mandate to Value Curve
Mandate Reference Matrix (MRM) 
This is typically the best starting point for most stakeholders 
Level 1: 
Enterprise 
Strategy 
Level 2: 
Enterprise 
Design 
Level 3: 
Segment 
Architecture 
Solution Strategy 
Level 4: 
Solution 
Architecture
Starting the EA Journey: a high-level plan and groundwork for 
first iteration processes 
Lay 
Groundwork 
Describe 
Current EA 
Design 
Target EA 
Review 
Projects 
Time 
Objective 
Business 
participation 
X months (finish by 
mm/dd/yy) 
X months (finish by 
mm/dd/yy) 
X months (finish by 
mm/dd/yy) 
X months (finish by 
mm/dd/yy) 
• Approve the initiative 
• Allocate funding 
• Provide a business 
sponsor 
• Define Mandate 
Document the current 
state of the enterprise’s 
domains: 
• Business 
• Applications 
• Data 
• Technology 
Design the target state 
of the enterprise: 
• Improved business 
process 
• Better IT/business 
alignment 
• Design of transition 
architectures 
• Start using the tool to 
improve business 
decision making 
• Engage in an 
organizational 
readiness 
assessment to 
ensure compliance 
standards are met 
Title of business 
decision-maker: 
• Approval 
• Funding sign-off 
• Provide executive 
support by allocating 
an adequate amount 
of business staff's 
time to participate in 
EA-related activities 
Title of executive(s) 
likely to help: 
• Help documenting the 
current strategic 
planning process 
Title of operations 
groups likely to help: 
• Help documenting 
business processes 
Title of executive(s) 
likely to help: 
• Help integrating the 
EA initiative to the 
current strategic 
process 
Title of operations 
groups likely to help: 
• Help redesigning our 
business processes 
Title of executive(s) 
involved in strategic 
planning: 
• Enforce the 
architectural design 
such that it is 
consistent with the 
vision 
• Ensure EA blueprints 
are continually 
maintained
Starting the EA Journey (Implementation Phases) 
 Socialize and 
Show the need 
 Acquire 
Executive 
sponsorship 
 Formally 
establish the EA 
program with 
charter 
 Initiate EA 
governance 
mechanisms 
 Engage all 
IT/Business 
leaders and 
gain funding 
 Show value 
quickly with 
quick wins 
Operate and Mature. 
Demonstrate value through a 
partial model of the target state 
 Drive adoption 
from top and 
bottom 
 Communicate 
value throughout 
the organization 
 Expand to other 
areas in 
organization e.g. 
business 
architecture 
Program Initiation 
Program charter, maturity 
assessment, Schedule dates, 
durations, and locations 
Gain Buyin and Implement 
Outline roles, responsibilities and 
deliverables 
Iteration Loop, with Feedback 
1 
2 
3 
Phase 1 
Phase 2 
Phase 3
What Next?...
The EA Journey: Costs and resource requirements 
New resources 
• Enterprise architect(s) 
• Business Analyst(s) 
• Domain architect(s) (business and IT) 
Cost estimate (TBD) 
New activities for existing 
resources 
• Solution architects, project managers’ 
time to review project outputs for 
conformance with the enterprise 
architecture 
Cost estimate (TBD) 
Frameworks and tools 
• Licenses for proprietary documentation 
(models, etc.) 
• Enterprise architecture software 
Cost estimate (TBD) 
Training 
• Training of internal staff in EA models 
and methodologies 
Cost estimate (TBD)
Quick Facts: 1 - Survey Data 
Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
Quick Facts: 2 - Survey Data 
Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
Quick Facts: 3 - Survey Data 
Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
Team members for the EA Journey: Core and Extended 
Extended 
Virtual Teams 
Core 
Team 
CEO 
EA 
Architect 
VP of 
Technology 
CFO 
COO 
LOB 
Leaders 
End Users 
Key Senior 
Managers 
IT Managers 
IT Steering 
Committee 
Architecture 
Review Board (ARB) 
IT Support 
Staff 
Area 
Directors
Instantiating The Team Hierarchy for the EA Journey 
VP 
of 
Information Tech. (IT) 
Project 
Manager(s) 
IT 
Operations 
Managers 
Corporate 
Operations 
Managers 
Franchise 
Operations 
Manager(s) 
Admin 
Staff 
Admin Admin 
Admin 
Admin 
Extended 
Leadership Team 
Directors 
Staff 
Staff 
Staff 
Enterprise 
Architect(s) 
Staff 
Executive 
Team 
Marketing & 
Sales 
Managers 
Consultative 
Reports
EA Connecting the Dots 
With time, all organizations are changing, getting complex, chaotic and Volatile. 
Project 
Projects Landscape Decision Makers Checklist 
Project 
1 
EA 2 
Project 
3 
Project 
4 
Project 
5 
Project 
6 
Project 
8 
1 
2 
3 
4 
Project 
9 
•Are there any dots not being 
connected 
• Is there any possibility for 
simplification and Reuse 
•Are we optimally utilizing all 
resources in the process 
•Are we being delivered the 
services we are paying for? 
Architecture is a maturing asset that can help deal with change and complexity in organizations.
EA’s Guiding Principle # 1: 
It’s not about the tools or gadgets, it’s about the story. 
What do you see in 
this picture? 
Probably, you noticed the happy family on a journey. Then you realized they were riding on a 
Bike. The fact that you didn’t notice the bike first confirms that a story is usually more important 
than the tools that make it happen. 
Technology should be this way. i.e. A tool helps tell a story, but is NOT the story in and of itself. 
“Just enough EA to get the job done!”
EA’s Guiding Principle # 2: 
No Pain, No Gain
First things First: Let the Journey Begin 
 Socialize and 
Show the need 
 Acquire 
Executive 
sponsorship 
 Formally 
establish the EA 
program with 
charter 
 Initiate EA 
governance 
mechanisms 
 Engage all 
IT/Business 
leaders and 
gain funding 
 Show value 
quickly with 
quick wins 
Operate and Mature. 
Demonstrate value through a 
partial model of the target state 
 Drive adoption 
from top and 
bottom 
 Communicate 
value throughout 
the organization 
 Expand to other 
areas in 
organization e.g. 
business 
architecture 
Program Initiation 
Program charter, maturity 
assessment, Schedule dates, 
durations, and locations 
Gain Buyin and Implement 
Outline roles, responsibilities and 
deliverables 
Iteration Loop, with Feedback 
1 
2 
3 
Phase 1 
Phase 2 
Phase 3
EA Value Derivative Worksheet – (Executive ToDo) 
# Value Derivatives Yes No Maybe 
1 Would you like to identify the project vision, goals, objectives, plans activities, events, 
conditions, measures, effects (outcomes) and produced objects? 
2 Would you like to know what terms are used throughout your enterprise architecture? 
3 Would you like to have a graphic capture of your operational concepts 
4 Would you like to understand the resources that flow between each activity that your 
organization performs? 
5 Would you like to clearly understand and be able to articulate how your organizations 4 
years business plan put forth by the CEO and executives is aligned with IT’s 4 years 
capability map? * 
6 Would you like to understand how your organization is structured and capture the 
relationships within the organization 
7 Would you like to have a hierarchy of operations that your organization performs? 
8 Would you like to know what business activities are being performed, their sequencing, 
their inputs, outputs, and controls placed on them, and how they are performed? 
9 Would you like to know the business rules that constrain your operations? 
10 Would you like to know how your business processes respond to various events? 
11 Would you like to understand how your organization operates in a given scenario? 
12 Would you like to understand the high level data concepts and relationships throughout 
your organization.
Thank You for The Attention! 
Question Time
About NextGen 
NextGen Global Solutions, LLC. (NGG: IT) is an information technology consulting, research and advisory company. We deliver the technology-related 
insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders, to business leaders, Engineering and Service 
professionals. Information is power in this digital age, and we try to research and provide the resources and solutions that would help decision makers 
run, grow and transform their organizations. 
 Get a 
Different 
Perspective 
Are your competitors talking about you in 
their boardrooms? Does your strategy 
guide how you allocate resources? Can 
every employee articulate your strategy 
and are they empowered to execute on it? 
At NGG, we see strategy as much more 
than a plan. We work with companies in 
every industry to develop strategies that 
deliver results. We conduct surveys, 
interviews, and observations for 
comprehensive needs analysis. 
Track Key Performance Indicators (KPIs) to 
ensure the success of your Business 
Programs by making appropriate 
adjustments 
 X-Ray your 
Business 
Potentials 
New technologies create new 
opportunities. But having too many 
choices makes prioritizing them 
difficult. 
At NGG, we partner with our clients to 
produce the broad IT transformations 
that are necessary to extend IT’s 
capabilities and create an organization 
that is better able to respond to new 
opportunities. 
Create comprehensive Road-maps to 
efficiently align your Business Goals and 
Objectives with your Business and 
Technology Capabilities. And help 
monitor your projects implementation 
process from start to finish. 
 Because the 
Bottom-line 
Matters 
Focusing on the core customer base 
enables a company to cut through 
product complexity and other nuances. If 
you know exactly what your primary 
customers most want—if you know what 
their sweet spot is—you can concentrate 
on giving them exactly that. 
At NGG, we help our clients follow the 
time honored principle: Delight the few to 
attract the many. 
By focusing on their core customers, 
customers can tailor offerings that are 
exactly what the core customers want, 
and hence are likely to appeal to large 
numbers of other customers. 
Visit nggsolutions.com Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential
WE SHARE IN YOUR VISION 
RUN • GROW •TRANSFORM 
Solutions that work for Today and Tomorrow 
NEXTGEN GLOBAL® 
Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential

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Enterprise Architecture: Part II - Actualizing the Practice

  • 1. WE SHARE IN YOUR VISION RUN • GROW •TRANSFORM Solutions that work for Today and Tomorrow NEXTGEN GLOBAL® Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential
  • 2. Enterprise Architecture (EA) Presenter: Fru Louis “Building Tomorrow’s Enterprises” Part II: Actualizing EA Prescriptive Step by Step Guide to go about instantiating an EA Practice at your Organization.
  • 3. Goal The Goal: Get from baby steps, with low EA maturity in the organization to a highly mature and optimized practice.
  • 4. Agenda Part II: Actualizing the EA Practice - Rethinking the IT Department - EA Mandate and Value proposition - Three main Phases of the EA journey - Building an EA team (Core and Extended) - Decision maker’s check list.
  • 5. Part II Actualizing the EA Journey In the Organization
  • 6. Rethinking IT: The IT Department is a… Pro-Active Service Delivery and Capability Development Shop Vs. Re-active Support shop Business Intelligence and Data Warehousing IT Shop Application development & Maintenance Support & Training QA/Testing Enterprise Portals & Content Management • Data Center Ops, • Database Mgmt, • Cloud/Hosting Solutions, • Storage Solutions • Reporting and Analytics solutions • Network/System Management, • Managed backups • Help Desk • System Monitoring • Content Management, • Product Portfolio mgmt. and PLM • Corporate information and portal management • Support and Training • Business Continuity • Audits & Regulations, • Planning and Innovation • CIO Services, Business Objectives and Goals Enterprise Applications and Solutions Data and Information Architecture Implementation Network And Infrastructure Systems Implementation EA Transformation Journey Re-Active IT Support Model Pro-Active IT Service Model
  • 7. EA Mandate: The success of the EA Journey depends upon the mandate from the business Value increases as Mandate increases Solutions/Project Performance • What do we have? • Do we need it all? • Consolidate and Reduce? • Change impact analysis Improve Enterprise wide program and Portfolio performance. • Develop Standards • Recommend best practices (technology, server platforms) • Encourage IT Evolution Improve Business Product/Services Performance • Align Business to IT • Increase focus on Business architecture and Business processes • Maximize customer lifecycle value Improve Market Performance • Develop business strategy • Maximize Product profitability • Maximize Market share. • Create transition plan • Execute share holder value better Mandate Value Cost Incentives Value Incentives The journey is usually non-linear Mandate to Value Curve
  • 8. Mandate Reference Matrix (MRM) This is typically the best starting point for most stakeholders Level 1: Enterprise Strategy Level 2: Enterprise Design Level 3: Segment Architecture Solution Strategy Level 4: Solution Architecture
  • 9. Starting the EA Journey: a high-level plan and groundwork for first iteration processes Lay Groundwork Describe Current EA Design Target EA Review Projects Time Objective Business participation X months (finish by mm/dd/yy) X months (finish by mm/dd/yy) X months (finish by mm/dd/yy) X months (finish by mm/dd/yy) • Approve the initiative • Allocate funding • Provide a business sponsor • Define Mandate Document the current state of the enterprise’s domains: • Business • Applications • Data • Technology Design the target state of the enterprise: • Improved business process • Better IT/business alignment • Design of transition architectures • Start using the tool to improve business decision making • Engage in an organizational readiness assessment to ensure compliance standards are met Title of business decision-maker: • Approval • Funding sign-off • Provide executive support by allocating an adequate amount of business staff's time to participate in EA-related activities Title of executive(s) likely to help: • Help documenting the current strategic planning process Title of operations groups likely to help: • Help documenting business processes Title of executive(s) likely to help: • Help integrating the EA initiative to the current strategic process Title of operations groups likely to help: • Help redesigning our business processes Title of executive(s) involved in strategic planning: • Enforce the architectural design such that it is consistent with the vision • Ensure EA blueprints are continually maintained
  • 10. Starting the EA Journey (Implementation Phases)  Socialize and Show the need  Acquire Executive sponsorship  Formally establish the EA program with charter  Initiate EA governance mechanisms  Engage all IT/Business leaders and gain funding  Show value quickly with quick wins Operate and Mature. Demonstrate value through a partial model of the target state  Drive adoption from top and bottom  Communicate value throughout the organization  Expand to other areas in organization e.g. business architecture Program Initiation Program charter, maturity assessment, Schedule dates, durations, and locations Gain Buyin and Implement Outline roles, responsibilities and deliverables Iteration Loop, with Feedback 1 2 3 Phase 1 Phase 2 Phase 3
  • 12. The EA Journey: Costs and resource requirements New resources • Enterprise architect(s) • Business Analyst(s) • Domain architect(s) (business and IT) Cost estimate (TBD) New activities for existing resources • Solution architects, project managers’ time to review project outputs for conformance with the enterprise architecture Cost estimate (TBD) Frameworks and tools • Licenses for proprietary documentation (models, etc.) • Enterprise architecture software Cost estimate (TBD) Training • Training of internal staff in EA models and methodologies Cost estimate (TBD)
  • 13. Quick Facts: 1 - Survey Data Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
  • 14. Quick Facts: 2 - Survey Data Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
  • 15. Quick Facts: 3 - Survey Data Survey from: http://www.cioindex.com/cio-events/ctl/details/mid/5160/itemid/27?ContainerSrc=[G]Containers/_default/No+Container
  • 16. Team members for the EA Journey: Core and Extended Extended Virtual Teams Core Team CEO EA Architect VP of Technology CFO COO LOB Leaders End Users Key Senior Managers IT Managers IT Steering Committee Architecture Review Board (ARB) IT Support Staff Area Directors
  • 17. Instantiating The Team Hierarchy for the EA Journey VP of Information Tech. (IT) Project Manager(s) IT Operations Managers Corporate Operations Managers Franchise Operations Manager(s) Admin Staff Admin Admin Admin Admin Extended Leadership Team Directors Staff Staff Staff Enterprise Architect(s) Staff Executive Team Marketing & Sales Managers Consultative Reports
  • 18. EA Connecting the Dots With time, all organizations are changing, getting complex, chaotic and Volatile. Project Projects Landscape Decision Makers Checklist Project 1 EA 2 Project 3 Project 4 Project 5 Project 6 Project 8 1 2 3 4 Project 9 •Are there any dots not being connected • Is there any possibility for simplification and Reuse •Are we optimally utilizing all resources in the process •Are we being delivered the services we are paying for? Architecture is a maturing asset that can help deal with change and complexity in organizations.
  • 19. EA’s Guiding Principle # 1: It’s not about the tools or gadgets, it’s about the story. What do you see in this picture? Probably, you noticed the happy family on a journey. Then you realized they were riding on a Bike. The fact that you didn’t notice the bike first confirms that a story is usually more important than the tools that make it happen. Technology should be this way. i.e. A tool helps tell a story, but is NOT the story in and of itself. “Just enough EA to get the job done!”
  • 20. EA’s Guiding Principle # 2: No Pain, No Gain
  • 21. First things First: Let the Journey Begin  Socialize and Show the need  Acquire Executive sponsorship  Formally establish the EA program with charter  Initiate EA governance mechanisms  Engage all IT/Business leaders and gain funding  Show value quickly with quick wins Operate and Mature. Demonstrate value through a partial model of the target state  Drive adoption from top and bottom  Communicate value throughout the organization  Expand to other areas in organization e.g. business architecture Program Initiation Program charter, maturity assessment, Schedule dates, durations, and locations Gain Buyin and Implement Outline roles, responsibilities and deliverables Iteration Loop, with Feedback 1 2 3 Phase 1 Phase 2 Phase 3
  • 22. EA Value Derivative Worksheet – (Executive ToDo) # Value Derivatives Yes No Maybe 1 Would you like to identify the project vision, goals, objectives, plans activities, events, conditions, measures, effects (outcomes) and produced objects? 2 Would you like to know what terms are used throughout your enterprise architecture? 3 Would you like to have a graphic capture of your operational concepts 4 Would you like to understand the resources that flow between each activity that your organization performs? 5 Would you like to clearly understand and be able to articulate how your organizations 4 years business plan put forth by the CEO and executives is aligned with IT’s 4 years capability map? * 6 Would you like to understand how your organization is structured and capture the relationships within the organization 7 Would you like to have a hierarchy of operations that your organization performs? 8 Would you like to know what business activities are being performed, their sequencing, their inputs, outputs, and controls placed on them, and how they are performed? 9 Would you like to know the business rules that constrain your operations? 10 Would you like to know how your business processes respond to various events? 11 Would you like to understand how your organization operates in a given scenario? 12 Would you like to understand the high level data concepts and relationships throughout your organization.
  • 23. Thank You for The Attention! Question Time
  • 24. About NextGen NextGen Global Solutions, LLC. (NGG: IT) is an information technology consulting, research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders, to business leaders, Engineering and Service professionals. Information is power in this digital age, and we try to research and provide the resources and solutions that would help decision makers run, grow and transform their organizations.  Get a Different Perspective Are your competitors talking about you in their boardrooms? Does your strategy guide how you allocate resources? Can every employee articulate your strategy and are they empowered to execute on it? At NGG, we see strategy as much more than a plan. We work with companies in every industry to develop strategies that deliver results. We conduct surveys, interviews, and observations for comprehensive needs analysis. Track Key Performance Indicators (KPIs) to ensure the success of your Business Programs by making appropriate adjustments  X-Ray your Business Potentials New technologies create new opportunities. But having too many choices makes prioritizing them difficult. At NGG, we partner with our clients to produce the broad IT transformations that are necessary to extend IT’s capabilities and create an organization that is better able to respond to new opportunities. Create comprehensive Road-maps to efficiently align your Business Goals and Objectives with your Business and Technology Capabilities. And help monitor your projects implementation process from start to finish.  Because the Bottom-line Matters Focusing on the core customer base enables a company to cut through product complexity and other nuances. If you know exactly what your primary customers most want—if you know what their sweet spot is—you can concentrate on giving them exactly that. At NGG, we help our clients follow the time honored principle: Delight the few to attract the many. By focusing on their core customers, customers can tailor offerings that are exactly what the core customers want, and hence are likely to appeal to large numbers of other customers. Visit nggsolutions.com Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential
  • 25. WE SHARE IN YOUR VISION RUN • GROW •TRANSFORM Solutions that work for Today and Tomorrow NEXTGEN GLOBAL® Property of NextGen Global Solutions © 2015 — www.nggsolutions.com — Proprietary and Confidential

Editor's Notes

  1. Think local, act local. Start small, get quick wins and support buyin.
  2. Talk about Mandate Curve. The bigger the mandate, the higher the value returned.
  3. Think local, act local. Start small, get quick wins and support buyin.
  4. Talk about Mandate Curve. The bigger the mandate, the higher the value returned.
  5. Think local, act local. Start small, get quick wins and support buyin.
  6. Think local, act local. Start small, get quick wins and support buyin.