This presentation was given to Regional Recycling Database Project stakeholders on April 14th, 2011 and outlines the Audience & Objectives as well as Business Requirements for this project.

1. April 14, 2011
RRD Stakeholder Meeting
Regional Recycling Database
Project Update

2. Meeting Agenda
10:00 Welcome
10:05 Update on Project Progress
10:10 Presentation of Audience & Objectives
Document
10:25 Presentation of Business Requirements
Document
11:15 Next Steps & Stakeholder Involvement
11:30 Adjourn
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3. RRD Project Timeline Overview
Project Brainstorming & Tool Development & Long‐term Tool Refinement &
Formulation Phase Collaboration Formulation Phase Participation Agreement Phase
Includes:
• Discussions with potential
partners/stakeholders Includes:
• Creation of formal • Development Includes:
agreements between • Data • Beta deployment
partners • Testing • Continued improvement
• Contracting vendor • Creation of project • Participation agreements
• Stakeholder development governance and participation amongst users
and initial meetings structure
• Tool formulation – setting
parameters and functionality
specifications
We are here Fall 2011/Winter 2012
Tool Deployment
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4. RRD Project Timeline To Date
Project Brainstorming & Formulation Phase Tool Development &
Winter 2010/Spring 2011 Long‐term Collaboration
Strategic underpinnings & Formulation Phase
January 2011 requirements development:
First stakeholder ‐ Audience & Objectives
Summer 2010 meeting to introduce ‐ Business Requirements
RFP went out RRD project
for tool creation
Fall 2010
Contract awarded to
2009/Early 2010 Common Knowledge April 2011
SF started talking Stakeholder
with others meeting to update
about RRD
project
Spring/Summer/Fall 2010 on progress and We are here
Discussions with share next steps
interested parties and the
creation of the funding
group partnership
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5. April 14, 2011
RRD Stakeholder Meeting
Presentation of Audience &
Objectives Document

6. RRD Audience & Objectives
Definitions:
 Resident
 Non‐Resident
 Business
 Construction and Demolition
 Discards
 Vendors
 Haulers
 Regional Recycling DB Steering Committee
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7. RRD Audience & Objectives
Project Goals:
 Contribute to the Bay Area effort to
significantly reduce landfill waste
 Help residents and businesses
discard waste as sustainably as
possible
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8. RRD Audience & Objectives
Functional Objective #1:
 Tool is convenient, easy & intuitive
 Search results prioritize:
 Convenient, low cost or free
 Relevant and accurate
 Complete
 Neutral to jurisdictional boundaries
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9. RRD Audience & Objectives
Functional Objective #2:
 Easy for agencies to maintain,
update, publish and openly share
data
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10. RRD Audience & Objectives
Agency Objectives:
 Data helps inform agencies activities and
outreach priorities
 Collaboration amongst agencies,
leverage resources to create a better
tool than individual agency could
 Serve as a model for “open government”
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11. RRD Audience & Objectives
Primary Audience #1: Residents
 Want to do the right thing
 Primarily English‐speaking
 Broadband internet access
 Average internet skills
 Single‐family residences or multi‐
family complexes*
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12. RRD Audience & Objectives
Primary Audience #1: Residents
 Tool Usage
 Accessing the database from home
 Items they have not usually discarded –
curbside or other
 Special events: holidays, clean‐ups,
moving‐in/out
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13. RRD Audience & Objectives
Primary Audience #2: Businesses
 Similar needs to residential
 Different service structures/rules in
differing jurisdictions
 Different volumes/quantities
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14. RRD Audience & Objectives
Primary Audience #3: C&D
 Specialized and regulated discard
needs
 Larger businesses
 Smaller Businesses
 DIY’ers
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15. RRD Audience & Objectives
Secondary Audience: Agencies
 Database maintenance staff
 Heavy users of this tool
 Keep information up‐to‐date
 Essential for success
 Prioritize convenience and ease in
updating/maintaining site data
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16. April 14, 2011
RRD Stakeholder Meeting
Presentation of Business
Requirements Document

17. RRD Business Requirements
A Business Requirements Documents outlines
the “business” solutions for a project based on
“customer” needs and expectations.
We’ve based this strategy on:
 Audience & Objectives
 Evaluation of existing tools
 Interviews with Steering Committee
 Feedback received at 1st Stakeholder meeting
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18. RRD Business Requirements
We’ve established a basic user “funnel” for this
new tool:
Search > {Refinement} > Results > Details
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19. RRD Business Requirements
Search > {Refinement} > Results > Details
Search Widget:
 User Interface
 Branding
 Keyword Search Box
 Helper Text
 Share this Widget
 Search Particulars
 Before: auto‐expansion
 After: thesaurus, spell‐checking, auto‐suggest
location
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20. RRD Business Requirements
Search > {Refinement} > Results > Details
Results List:
 This page is a list of possible materials based
on the user’s search, designed to quickly get
them to the right material should their search
criteria be unclear.
 Relevance
 Alternatives
 Search Again
 Spelling Suggestions
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21. RRD Business Requirements
Search > {Refinement} > Results > Details
Materials Details Pages:
 This page must present a large amount of complex
information to a number of different audiences in a
simple‐to‐use interface.
 Users must first know that they are looking at the right
location. Second, users must be able to further refine
their search by audience type or service type.
 This page will be designed to provide the user with the
information they need to dispose of their item.
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22. RRD Business Requirements
Search > {Refinement} > Results > Details
Materials Details Pages:
 Information that will be presented includes:
 Material Name & Description
 Location
 Refinement
 Audience & Service Type
 Special Attention Indicators
 Curbside, hazardous waste, etc.
 Vendor Information
 related to location, specific material, user type, and service
 Location Specific Discard Notes
 Results Map
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23. RRD Business Requirements
Search > {Refinement} > Results > Details
Vendor Detail Pages:
 Should a user need or want to learn more about a vendor, this page will
provide all of the details currently maintained for that vendor.
 Central Office vs. Drop‐off Locations
 Information that will be presented includes:
 Address
 Phone
 Website
 Hours
 Link to map
 Municipalities/regions served
 Materials accepted
 Restrictions, services, exceptions for audience/region
 Report incorrect information
 Ability to provide feedback on the location and vendor
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24. RRD Business Requirements
Other Considerations:
 Core Data vs. Vendor Data
 Permissions
 Feedback/Suggestions
 Reporting
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25. April 14, 2011
RRD Stakeholder Meeting
Next Steps &
Stakeholder Involvement

26. Next Steps &
Stakeholder Involvement
Tool Development & Tool Refinement &
Participation
Long‐term Collaboration Formulation Phase Agreement Phase
Feedback on:
April‐June
‐ Wireframes September
Product Specifications: July/August
‐ Data categories Launch
‐ Sitemap & wireframes Training & data
‐ Data organization June/July migration Beta testing &
Data Prep quality assurance
August
May June‐August
Testing
Tool visual design Tool build‐out
Alpha testing &
Feedback on design
bug reports
May ‐ August
Creation of governance structure
and participation agreements
Feedback on governance structure
and agreements
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27. RRD Steering Committee
Contact Info
Alameda County City of Palo Alto
Robin Plutchok Clay Reigel
rplutchok@stopwaste.org clay.reigel@cityofpaloalto.org
Contra Costa County Wendy Hediger
Deidra Dingman wendy.hediger@CityofPaloAlto.org
deidra.dingman@dcd.cccounty.us
City of San José
Kristin McCleery Emy Mendoza
kristin.mccleery@dcd.cccounty.us emy.mendoza@sanjoseca.gov
City and County of San Francisco Lori Wallace
Lawrence Grodeska lori.wallace@sanjoseca.gov
lawrence.grodeska@sfgov.org
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