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Travel 2.0 ^_^
Key aspects and emerging trends


                  Kajak SLOK seminar 25.5.2011
PLEASE INTERRUPT ME!
www.lumolink.com
SERVICES


            Web development




     Online marketing   Training




We are also developing a secret product :)
PROJECT SPOTLIGHT: UNIX-
                   TUTORIALS

•   Category

    •   Search engine optimization

•   Client

    •   Internal project

•   URL

    •   www.unix-tutorials.com
PROJECT SPOTLIGHT: UNIX-
              TUTORIALS
• Created      in 2 weekends

• Statistics   for past 6 month

  • Over   100 000 visitors

  • Visitors   from 204 countries

  • 71,91%       of traffic from search engines

• Marketing     budget: 0€
PROJECT SPOTLIGHT: JONGLA
                 PORTAL

•   Category

    •   Web portal

•   Client

    •   Jongla Oy

•   URL

    •   www.jongla.com
PROJECT SPOTLIGHT: ANTON &
               NINA

•   Category

    •   Search engine optimization for an e-
        commerce site

•   Client

    •   Antoniina Oy

•   URL

    •   www.antonnina.com
PROJECT SPOTLIGHT: ANTON &
           NINA

• Total        revenue increase +145,87%
•   Total conversion rate increase +197,31%

•   Revenue increase from search engines +264,23%

•   Increase in organic search engine traffic +27,74%

•   Conversion rate increase for search engine traffic +196.61%

•   Total increase in visits +25,81%
     Definition: Conversion rate is percentage of clicks that result in a commissionable activity (sale or lead)
PROJECT SPOTLIGHT: UBI WEB
                   APP


•   Category

    •   Custom web application

•   Client

    •   Oulu city
PROJECT SPOTLIGHT: 65 DEGREES
                   NORTH

•   Category

    •   Optimizing the site for mobile devices

•   Client

    •   65 Degrees North / City of Oulu

•   URL

    •   www.65degreesnorth.com
Before we had
 travel agents
Now we have Internet
Desire          Research       Purchase




         Trip          Post trip
Desire
Research
Purchase
PURCHASE PROCESS

• Encourage    people to share the deal

  • Consider   using GroupOn like services

• Offer   some complimentary service / gift

  • Makes   price comparison much harder

• Make    next purchase even easier

• Calculate   conversion rate and employ A/B testing
Travel
“Analysts believe that, based on the current rate
of change and adoption, the mobile web will be
bigger than desktop Internet use by 2015.”
                        -- Source: Morgan Stanley analysis 2010
Post trip
POST TRIP SURVEY


• Did    you like your trip?

• Would     us recommend it to your friend?

• If   you answered no please let us know why
AGGREGATE


• You   should aggregate user generated content

 • Reviews

 • Multimedia

 • Tips   & Tricks
Services
                                Content
  Products       Your website
                                (Value)
(Monetization)


                 Conversion
GOOD CONTENT
MANAGEMENT ALLOWS YOU TO

• Edit   content yourself

• Doesn’t    vendor lock you

• Is   search engine friendly

• Allows    you to modify it to fit your needs

• Well    supported
ANALYZE ANALYZE
   ANALYZE...
STATISTICS - FB
GOOGLE WEBMASTER TOOLS


Should reflect keywords
you want to rank for
GOOGLE ANALYTICS
  ECOMMERCE
GOOGLE ANALYTICS
  ECOMMERCE
GOOGLE ANALYTICS ALERTS
GOOGLE WEBMASTER TOOLS
COOLHAUS
EXAMPLE
WHAT COULD THEY DO
               BETTER
•   Offer complimentary gifts to those that check-in using social networks

•   Integrate Facebook which allows them to stay in touch with clients

•   Encourage people share their experience in the hotel

•   Monitor rating sites

•   Advertise to Russians and provide content in Russian

•   Create a search engine optimized content creation plan

•   Calculate return on investment for different marketing channels

•   Syndicate local events from other sources
ONLINE MARKETING
SHOULD BE IN THE CORE
 OF YOUR BUSINESS
THANK YOU!
Connect with me via Email / Twitter / LinkedIn / Facebook / FriendFeed
   Follow LumoLink on: Twitter / LinkedIn / Facebook / FriendFeed

                      www.lumolink.com
IMAGE CREDITS



• http://www.flickr.com/photos/drb62/3614775858/

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Travel 2.0 - Key aspects and emerging trends

  • 1. Travel 2.0 ^_^ Key aspects and emerging trends Kajak SLOK seminar 25.5.2011
  • 4. SERVICES Web development Online marketing Training We are also developing a secret product :)
  • 5. PROJECT SPOTLIGHT: UNIX- TUTORIALS • Category • Search engine optimization • Client • Internal project • URL • www.unix-tutorials.com
  • 6. PROJECT SPOTLIGHT: UNIX- TUTORIALS • Created in 2 weekends • Statistics for past 6 month • Over 100 000 visitors • Visitors from 204 countries • 71,91% of traffic from search engines • Marketing budget: 0€
  • 7. PROJECT SPOTLIGHT: JONGLA PORTAL • Category • Web portal • Client • Jongla Oy • URL • www.jongla.com
  • 8. PROJECT SPOTLIGHT: ANTON & NINA • Category • Search engine optimization for an e- commerce site • Client • Antoniina Oy • URL • www.antonnina.com
  • 9. PROJECT SPOTLIGHT: ANTON & NINA • Total revenue increase +145,87% • Total conversion rate increase +197,31% • Revenue increase from search engines +264,23% • Increase in organic search engine traffic +27,74% • Conversion rate increase for search engine traffic +196.61% • Total increase in visits +25,81% Definition: Conversion rate is percentage of clicks that result in a commissionable activity (sale or lead)
  • 10. PROJECT SPOTLIGHT: UBI WEB APP • Category • Custom web application • Client • Oulu city
  • 11. PROJECT SPOTLIGHT: 65 DEGREES NORTH • Category • Optimizing the site for mobile devices • Client • 65 Degrees North / City of Oulu • URL • www.65degreesnorth.com
  • 12. Before we had travel agents
  • 13. Now we have Internet
  • 14.
  • 15. Desire Research Purchase Trip Post trip
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 23.
  • 24.
  • 25.
  • 27. PURCHASE PROCESS • Encourage people to share the deal • Consider using GroupOn like services • Offer some complimentary service / gift • Makes price comparison much harder • Make next purchase even easier • Calculate conversion rate and employ A/B testing
  • 29. “Analysts believe that, based on the current rate of change and adoption, the mobile web will be bigger than desktop Internet use by 2015.” -- Source: Morgan Stanley analysis 2010
  • 30.
  • 31.
  • 32.
  • 33.
  • 35. POST TRIP SURVEY • Did you like your trip? • Would us recommend it to your friend? • If you answered no please let us know why
  • 36. AGGREGATE • You should aggregate user generated content • Reviews • Multimedia • Tips & Tricks
  • 37. Services Content Products Your website (Value) (Monetization) Conversion
  • 38. GOOD CONTENT MANAGEMENT ALLOWS YOU TO • Edit content yourself • Doesn’t vendor lock you • Is search engine friendly • Allows you to modify it to fit your needs • Well supported
  • 39. ANALYZE ANALYZE ANALYZE...
  • 40.
  • 41.
  • 43. GOOGLE WEBMASTER TOOLS Should reflect keywords you want to rank for
  • 44. GOOGLE ANALYTICS ECOMMERCE
  • 45. GOOGLE ANALYTICS ECOMMERCE
  • 50.
  • 51. WHAT COULD THEY DO BETTER • Offer complimentary gifts to those that check-in using social networks • Integrate Facebook which allows them to stay in touch with clients • Encourage people share their experience in the hotel • Monitor rating sites • Advertise to Russians and provide content in Russian • Create a search engine optimized content creation plan • Calculate return on investment for different marketing channels • Syndicate local events from other sources
  • 52. ONLINE MARKETING SHOULD BE IN THE CORE OF YOUR BUSINESS
  • 53. THANK YOU! Connect with me via Email / Twitter / LinkedIn / Facebook / FriendFeed Follow LumoLink on: Twitter / LinkedIn / Facebook / FriendFeed www.lumolink.com