The document discusses the implementation of a Project Management Office (PMO) and the roles and responsibilities within it. It provides an overview of the typical responsibilities of a PMO including providing guidance, standardizing processes, monitoring projects, managing risks, facilitating communication, training, and more. It also outlines some common challenges in implementing a PMO such as resistance to change, resource constraints, lack of alignment, lack of visibility, resistance to standardization, inadequate training, and lack of executive support. Finally, it discusses the role of project leaders in managing key aspects of projects such as communication, time, budget, quality, and inspiring their teams.

1. PMO
Implementation
Benefits and Constraints
Serhii Podlevskiy | 08 April 2023 | Serhiy_Podlevskiy@jabil.com
PMO, EMS

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AGENDA
Today we will cover: • Jabil Overview
• Role of PMO & Constraints of PMO Implementation
• Role of Project Leaders

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Serhiy Podlevskyi – My Journey to PMO
2007 – 2012
W.E.T. AUTOMOTIVE UKRAINE (NOW. GENTERM)
Quality Engineer
2012 – 2015
LEOPOLD KOSTAL GMBH
Quality Group Leader
2015
JABIL CIRCUIT UKRAINE
Site PMO Manager
2015 - Quality Engineer
2016 – Lead Quality Engineer
2017 – Project Leader
2019 – Regional (EUROPE) Project Leader SME
2020 – Site PMO Manager

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MY COMPANY Jabil
Uzhgorod
OPERATIONS MANAGER:
Mike Duran
Jabil Uzhgorod is a strategically located, low-cost, manufacturing site with easy
access to the European market. Offering end to end customer centric electronic
manufacturing support, Jabil Uzhgorod can support customers throughout the
entire product lifecycle.
NUMBER OF EMPLOYEES:
~2800
YEAR ESTABLISHED:
2004
SQUARE FEET:
499,445

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CONFIDENTIAL | ©Jabil Inc. 2023. All Rights Reserved.
Strategically located in Eastern Europe with
easy access to Slovakia, Hungary, and Romania,
Jabil Uzhgorod has built a strong customer-
centric culture since its opening in 2004.
Jabil Uzhgorod offers customers a diverse suite of
capabilities empowering leading global brands to
engineer, build and ramp some of the most
innovative and complex products in the world. ​
With extensive experience across multiple markets,
Jabil Uzhgorod offers end-to-end manufacturing
services, assisting its customers
throughout the entire product life cycle.
Jabil Uzhgorod

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Role of PMO
PMO
The PMO (Project Management Office) is responsible for establishing and maintaining project management standards
and practices within an organization. The specific roles and responsibilities of the PMO may vary depending on the
organization, but some common responsibilities include:
GUIDANCE
STANDARDIZING
PLAN
DO
CHECK ACT
MONITORING
RISKS MANAGEMENT
COMMUNICATION
TRAINING PROJECT PORTFOLIO
TOOLS & APPLICATIONS

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PMO Responsibilities
PMO OFFICE
GUIDANCE STANDARDIZING MONITORING RISK MANAGEMENT
COMMUNICATION TRAININGS PROJECT PORTFOLIO TOOLS & APPLICATIONS
Providing guidance and support to
project managers: The PMO provides
guidance and support to project
managers in implementing project
management best practices, tools, and
techniques.
Standardizing project management
practices: The PMO develops and
maintains standardized project
management processes, templates, and
methodologies to ensure consistency
and quality across projects.
Monitoring project performance: The
PMO monitors project performance to
ensure projects are delivered on time,
within budget, and to the required
quality standards.
Identifying and managing risks: The
PMO identifies and manages project
risks to ensure that potential issues are
addressed proactively and resolved
before they become major problems.
Facilitating communication and
collaboration: The PMO facilitates
communication and collaboration
among project stakeholders, including
project managers, team members,
sponsors, and customers.
Providing project management training:
The PMO provides project management
training and development programs to
ensure that project managers have the
necessary skills and knowledge to
manage projects effectively.
Managing project portfolios: The PMO
may manage a portfolio of projects to
ensure that resources are allocated
effectively and that the organization's
strategic objectives are met.
Providing project management tools
and software: The PMO provides project
management tools and software to
support project managers in managing
their projects effectively.

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Main PMO Challenges
RESISTANCE TO
CHANGE
RESOURCE
CONSTRAINTS
LACK OF
ALIGNMENT
LACK OF VISIBILITY
RESISTANCE TO
STANDARDIZATION
INADEQUATE
TRAINING
LACK OF
EXECUTIVE
SUPPORT
Implementing a
PMO can be
challenging, as it
may require
significant changes
to existing
processes and
workflows. Some
team members may
be resistant to
change, which can
lead to a lack of
adoption or buy-in.
PMOs may face
challenges with
securing resources,
such as funding,
staff, and
technology. These
constraints can
impact the ability of
the PMO to deliver
its services
effectively.
.
Another challenge
is the lack of
alignment between
the PMO and the
broader
organization. This
can occur when the
PMO's goals and
objectives are not
well-understood or
conflict with other
business objectives.
A PMO may face
challenges with
visibility into
project
performance and
progress. This can
occur when project
managers are not
consistently
reporting progress
or are not using
standardized
processes or tools.
Standardization is a
critical aspect of a
PMO's success, as it
promotes consistency
and efficiency.
However, some team
members may resist
standardization,
feeling that it limits
their ability to
innovate or be
creative.
A PMO may struggle
with providing
adequate training to
project managers and
team members. This
can result in
inconsistent use of
processes and tools,
which can impact
project outcomes.
.
Without executive
support, a PMO may
struggle to gain
traction within the
organization.
Executive support is
critical for securing
resources, driving
change, and
promoting adoption.

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Resistance to Change:
Define the
change
Develop a
change
management
plan
Assess impact
and readiness
Communicate
the change
Engage
stakeholders
•.
Develop and
implement
training
Monitor and
evaluate the
change
Embed the
change
•.
Identify the problem,
opportunity or
challenge that has
prompted the need
for change.
Includes the scope,
objectives, timeline,
resources,
communication
plan, and potential
risks and
challenges.
Evaluate the
organization's
readiness for change,
including its current
capabilities, capacity,
and willingness to
change.
Provide clear and
concise information
about the change,
its benefits, and the
expected impacts
on individuals and
the organization as
a whole.
Engage stakeholders
throughout the
change management
process, including
identifying and
addressing their
concerns, needs, and
expectations.
Support employees
in adapting to the
change by
providing them
with the necessary
skills and
knowledge.
Measuring its
effectiveness,
identifying any issues
or challenges, and
making adjustments
as necessary.
Ensure that it
becomes part of the
organization's DNA
and that the benefits
are sustained over
time.

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Resource Constraints:
QUALITY
SCOPE
FAST
GOOD
CHEAP
Poor
Quality
NOT POSSIBLE
HOW TO HANDLE RESOURCE CONSTRAINTS
COLLABORATE WITH CUSTOMER:
Being open with your customer about the project
constraints and how these impact the outcomes is key to
managing expectations.
RESOURCES OPTIMISATION:
When you are working with limited resources, resource
optimization is vital: Prioritization and smoothing are key.
ALWAYS HAVE A CONTINGENCY PLAN
A contingency plan is a risk management tactic. It
involves anticipating problem scenarios and preparing for
them.

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COMMUNICATION
MANAGEMENT
TEAM
MANAGEMENT
STAKEHOLDER
MANAGEMENT
PROJECT CONTENT
MANAGEMENT
TIME
MANAGEMENT
BUDGET
MANAGEMENT
QUALITY
MANAGEMENT
RISK
MANAGEMENT
OVERALL CONTROL &
MONITORING
INSPIRE PROJECT
TEAM
Project Leader

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Bonus: Anatomy of Project Leader
BRAIN:
•Obsessed with process
•Solves problems
•Creates order to limit chaos
•Loves to check things off lists
•Finishes sentences before you do
•Manages time zones, milestones,
deadlines, and burn rate
EARS:
• Listen to customers
• Listen to clients
• Enjoy silence!
HANDS:
• Type at 90 wpm
• Manage multiple browser
tabs
• Take detailed notes
NOSE:
• Smells trouble
• Does not stop to smell the
roses (No time!)
HEART:
• Shows compassion for clients
• Empathizes with clients’ needs and
represents those needs to the team
• Provides positive feedback and
incentives to the team
MOUTH:
• Communicates clearly
• Motivate the team
• Consumes coffee
EYES:
• Sees the big picture
• Spots bumps in the road
• Cries tears when things don’t
go according to plan (just
kidding. PMs never cry)

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PMO Model
PMO
BUSINESS GROWTH IMPROVEMENT
SITE
PROJECT
LEADERS
SITE
FUNCTION
LEADERS /
PMS
TOOLS
PROCESS
STANDARDS
REPORTING
SUPPORT
HIRING
TRAININGS
TOOLS
SUPPORT
TRAININGS
PROCESS
BUSINESS
GROW
PRODUCT
PORTFOLIO
EXTENSION
NEW
CUSTOMERS
INNOVATION
S
COST
DECREASES
PROCESS
IMPROVEMENTS