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Tap Into the Crowd




Crowdsourcing & Curation of Social Media
      Mandy Jenkins @mjenkins
        #NOHSoc May 2012	
  
What is Crowdsourcing?
•  When	
  you	
  call	
  on	
  your	
  readers/followers	
  
   to	
  contribute	
  to	
  a	
  story	
  
•  Calls	
  for	
  content,	
  news	
  7ps	
  and	
  story	
  
   sources	
  
•  Can	
  be	
  breaking	
  or	
  long-­‐term	
  
•  Involve	
  a	
  li?le	
  or	
  a	
  lot	
  of	
  informa7on	
  
Before Crowdsourcing
• Build	
  engaged	
  community	
  (follow	
  people,	
  
converse	
  with	
  them)	
  
• Build	
  Twi?er	
  lists	
  of	
  key	
  sources	
  for	
  
breaking	
  situa7ons	
  
• Plan	
  ahead	
  when	
  you	
  can,	
  have	
  a	
  plan	
  for	
  
when	
  you	
  can’t	
  
• Include	
  crowdsourcing	
  in	
  story-­‐planning	
  
During Breaking News
•  Open	
  keyword	
  searches	
  	
  
•  Monitor	
  key	
  Twi?er	
  lists	
  
•  Have	
  reporter	
  or	
  news	
  org	
  
   start	
  twee7ng	
  live	
  to	
  get	
  and	
  share	
  info	
  
Find Sources Fast
Breaking News
             Crowdsourcing
• Say	
  what	
  you	
  know	
  
• Say	
  what	
  you	
  don’t	
  know	
  
• Say	
  what	
  you	
  want/need	
  to	
  know	
  
• Don’t	
  spread	
  rumors	
  
• Vet	
  sources	
  &	
  informa7on	
  
• Ask	
  ques7ons	
  as	
  you	
  gather	
  info	
  
• RT	
  with	
  context,	
  note	
  if	
  it's	
  verified	
  
Search.Twitter.Com/advanced
 Search	
  by	
  keywords,	
  loca7on,	
  7me	
  

 Search	
  quickly	
  -­‐	
  before	
  the	
  stream	
  is	
  taken	
  over	
  by	
  
   reac7on	
  
•  Search venues on Foursquare.com
•  “Mayor” is great source for info
   about a business or venue
   (employee or regular customer)
Search	
  Nearby	
  With	
  Ban.Jo	
  
Crowdsourcing Everyday
Google Docs

• Gathering info
 using Forms

• Get results
• Results flow into a
 shareable
 spreadsheet
Crowdsourced map: Google Maps
Crowdmapping




Free, fast and reader-friendly
All Our Ideas




Feature Example - TBD
News Example - HuffPost
Ask Everywhere
•  Print	
  callouts	
  (Tell	
  Us	
  Your	
  Story)	
  
•  Social	
  media	
  promo7on	
  (reporter	
  and	
  
   papers’	
  accounts)	
  
•  Embeds	
  into	
  online	
  stories	
  
•  Word-­‐of-­‐mouth,	
  IRL	
  on	
  the	
  beat	
  
Beware B.S.
Check the person's credibility
 •  Check when account was created.
 •  How frequent are updates?
 •  Do they have a photo?
 •  Do they have friends/followers? Do they
    follow?
•  Check bio, links
•  Check Klout score
•  Google name and scam, spammer
•  Contact & interview
Follow up on the tip
•  Ask for a phone number and call the person.

•  Ask if they witnessed first-hand or heard
   about it.

•  Ask exactly what they witnessed, how they
   saw it and when.

•  Ask who else may have the same info.
Check credibility of the info
•  Check earlier tweets/updates: Anything leading
 up to the tip that makes sense? 	
  

•  Do follow up tweets/updates make sense in
   context?	
  

•  Does it read authentically? Misspellings, bad
   grammar, typos can also be a sign of a real
   person.

•  Corroborate the info
What is curation?
(n)	
  The	
  act	
  of	
  organizing	
  and	
  maintaining	
  a	
  
collec7on	
  of	
  media	
  and	
  informa7on	
  
around	
  a	
  par7cular	
  subject	
  or	
  area.	
  
	
  
Curate Via Your Social Feeds

 •  Share relevant info and links from
   you and others

 •  RT others' tweets on the subject
   (pending verification)
Social Bookmarking
Publish from Curation




      Storify.com
Storify
•  Can pull in tweets, public Facebook
   comments, photos from Flickr &
   Instragram
•  Pulls in video from Youtube or via some
   embeds
•  Embeds story previews with links
•  Can import other Storifys (or parts of
   them)
Use the Storify Plugin



•  Easiest way to save specific tweets
   and Facebook updates
•  Save specific passages to Storify
•  Save stuff for later, for research
•  All things saved go to your Storypad
Curate Using Timelines




Dipity.com	
  
Curate Using Timelines




Timeline.verite.co	
  
More curation tools
• Twi?er's	
  Tweet	
  embed	
  feature	
  
• Chirpstory	
  
• QuoteURL.com	
  
THANKS!
   Mandy Jenkins
mjenkins@digitalfirstmedia.com
         @mjenkins
 Blog: Zombiejournalism.com
    These slides & more at
 slideshare.net/mandyjenkins
Step-­‐by-­‐Step	
  Guide	
  	
  
   to	
  Storifying	
  
   Via	
  Deb	
  Petersen,	
  	
  
 San	
  Jose	
  Mercury	
  News	
  
Getting Started
- Go to Storify.com

- Create an account. It is easiest to link it to
your Twitter account.

- Create a profile with your photo and a
description of your position/beat at the
newspaper.

- Pick a topic and get started
Hit "Create Story" to reach this opening page.
The searchable content is on the right, and your
story is on the left.
 
Type the main headline in the top box on the left
section, and then type a short story description
in the next box.
 
You want your first slide to be a photo because
this image will appear as its cover. Here, I
clicked on the Twitter logo, and "images”.
Pick a photo by clicking on it, and then hold and
drag to your story on the left. The cutline of the
photo will come along too.
 
Add each entry by searching the sponsored
providers and dragging your selections to your
story.
 
Done? Hit the "Publish" button pictured below in
blue. (Next to the 'save now" button which you
should be clicking as you work your draft)
 
Your page will look like this. Notice to the
right of the headline, the "embed" button.
Click on that.
 
Your embed code will appear in a box. Then,
click on the 'Notify" button to the right of the
published button.
 
This is how the cover of your stories appear in
Storify. It also tracks the total number of views.

 

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Tap Into Crowdsourcing & Curation for Social Media Stories

  • 1. Tap Into the Crowd Crowdsourcing & Curation of Social Media Mandy Jenkins @mjenkins #NOHSoc May 2012  
  • 2. What is Crowdsourcing? •  When  you  call  on  your  readers/followers   to  contribute  to  a  story   •  Calls  for  content,  news  7ps  and  story   sources   •  Can  be  breaking  or  long-­‐term   •  Involve  a  li?le  or  a  lot  of  informa7on  
  • 3. Before Crowdsourcing • Build  engaged  community  (follow  people,   converse  with  them)   • Build  Twi?er  lists  of  key  sources  for   breaking  situa7ons   • Plan  ahead  when  you  can,  have  a  plan  for   when  you  can’t   • Include  crowdsourcing  in  story-­‐planning  
  • 4. During Breaking News •  Open  keyword  searches     •  Monitor  key  Twi?er  lists   •  Have  reporter  or  news  org   start  twee7ng  live  to  get  and  share  info  
  • 6. Breaking News Crowdsourcing • Say  what  you  know   • Say  what  you  don’t  know   • Say  what  you  want/need  to  know   • Don’t  spread  rumors   • Vet  sources  &  informa7on   • Ask  ques7ons  as  you  gather  info   • RT  with  context,  note  if  it's  verified  
  • 7. Search.Twitter.Com/advanced Search  by  keywords,  loca7on,  7me   Search  quickly  -­‐  before  the  stream  is  taken  over  by   reac7on  
  • 8.
  • 9. •  Search venues on Foursquare.com •  “Mayor” is great source for info about a business or venue (employee or regular customer)
  • 10. Search  Nearby  With  Ban.Jo  
  • 12. Google Docs • Gathering info using Forms • Get results • Results flow into a shareable spreadsheet
  • 14. Crowdmapping Free, fast and reader-friendly
  • 15. All Our Ideas Feature Example - TBD News Example - HuffPost
  • 16. Ask Everywhere •  Print  callouts  (Tell  Us  Your  Story)   •  Social  media  promo7on  (reporter  and   papers’  accounts)   •  Embeds  into  online  stories   •  Word-­‐of-­‐mouth,  IRL  on  the  beat  
  • 18.
  • 19.
  • 20. Check the person's credibility •  Check when account was created. •  How frequent are updates? •  Do they have a photo? •  Do they have friends/followers? Do they follow? •  Check bio, links •  Check Klout score •  Google name and scam, spammer •  Contact & interview
  • 21. Follow up on the tip •  Ask for a phone number and call the person. •  Ask if they witnessed first-hand or heard about it. •  Ask exactly what they witnessed, how they saw it and when. •  Ask who else may have the same info.
  • 22. Check credibility of the info •  Check earlier tweets/updates: Anything leading up to the tip that makes sense?   •  Do follow up tweets/updates make sense in context?   •  Does it read authentically? Misspellings, bad grammar, typos can also be a sign of a real person. •  Corroborate the info
  • 23. What is curation? (n)  The  act  of  organizing  and  maintaining  a   collec7on  of  media  and  informa7on   around  a  par7cular  subject  or  area.    
  • 24. Curate Via Your Social Feeds •  Share relevant info and links from you and others •  RT others' tweets on the subject (pending verification)
  • 26. Publish from Curation Storify.com
  • 27. Storify •  Can pull in tweets, public Facebook comments, photos from Flickr & Instragram •  Pulls in video from Youtube or via some embeds •  Embeds story previews with links •  Can import other Storifys (or parts of them)
  • 28. Use the Storify Plugin •  Easiest way to save specific tweets and Facebook updates •  Save specific passages to Storify •  Save stuff for later, for research •  All things saved go to your Storypad
  • 31. More curation tools • Twi?er's  Tweet  embed  feature   • Chirpstory   • QuoteURL.com  
  • 32. THANKS! Mandy Jenkins mjenkins@digitalfirstmedia.com @mjenkins Blog: Zombiejournalism.com These slides & more at slideshare.net/mandyjenkins
  • 33. Step-­‐by-­‐Step  Guide     to  Storifying   Via  Deb  Petersen,     San  Jose  Mercury  News  
  • 34. Getting Started - Go to Storify.com - Create an account. It is easiest to link it to your Twitter account. - Create a profile with your photo and a description of your position/beat at the newspaper. - Pick a topic and get started
  • 35. Hit "Create Story" to reach this opening page. The searchable content is on the right, and your story is on the left.  
  • 36. Type the main headline in the top box on the left section, and then type a short story description in the next box.  
  • 37. You want your first slide to be a photo because this image will appear as its cover. Here, I clicked on the Twitter logo, and "images”.
  • 38. Pick a photo by clicking on it, and then hold and drag to your story on the left. The cutline of the photo will come along too.  
  • 39. Add each entry by searching the sponsored providers and dragging your selections to your story.  
  • 40. Done? Hit the "Publish" button pictured below in blue. (Next to the 'save now" button which you should be clicking as you work your draft)  
  • 41. Your page will look like this. Notice to the right of the headline, the "embed" button. Click on that.  
  • 42. Your embed code will appear in a box. Then, click on the 'Notify" button to the right of the published button.  
  • 43. This is how the cover of your stories appear in Storify. It also tracks the total number of views.  

Editor's Notes

  1. Newest updates first
  2. Requires smartphone
  3. Check scanner, police sources to verify.Back it up on a Twitter search to see if other social accounts are reporting.Ask followers if they can help verify (a.k.a. The 'Andy Carvin method').