Training and development is crucial for organizational success and employee performance. It addresses employee weaknesses, enhances skills, leads to consistent performance, increases employee satisfaction and productivity, improves quality, reduces costs and lessens supervision needs. Training provides the knowledge and skills required for jobs and empowers employees to excel in their roles. It is a significant investment for organizations.
2. Prepared By
Manu Melwin Joy
Assistant Professor
SCMS School of Technology and Management
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
Kindly restrict the use of slides for personal purpose.
Please seek permission to reproduce the same in public forms and presentations.
3. Introduction to Training and
Development
• Training and development is
a crucial component of the
human resource
development. With the
arrival of advanced
technology, it is assuming
even more important role to
compete with ever increasing
competition, rise in
customer’s expectation of
quality and service and a
subsequent need to lower
costs.
4. Introduction to Training and
Development
• Alternatively, it helps in
preparing employees for
new jobs and global work
environment. According to
the noted management
author Peter Drucker, the
replacement of industrial
workers with knowledge
workers may result in
training and development
becoming the fastest
growing industry.
5. Introduction to Training and
Development
• A global survey results
showed that technology
is de-skilling 75 % of the
population. This is true
for the developing
nations and for those
who are on the
threshold of
development.
6. Introduction to Training and
Development
• For instance, in Japan,
with more women joining
conventional male jobs,
training is required not
only to impart necessary
job skills but also for
preparing them for the
physically demanding
jobs. They are trained in
everything from sexual
harassment policies to the
necessary job skills.
7. Introduction to Training and
Development
• Training is different form
education; particularly
formal education. The
education is concerned
mainly with enhancement
of knowledge, but the
aims of training are
increasing knowledge
while changing attitudes
and competences in good
manner.
8. Introduction to Training and
Development
• In the field of Human
Resources Management,
Training and
Development is the field
concern with
organizational activities
which are aimed to
bettering individual and
group performances in
organizational settings.
9. Introduction to Training and
Development
• Training and Development is
the framework for helping
employees to develop their
personal and organizational
skills, knowledge, and abilities.
The focus of all aspects of
Human Resource Development
is on developing the most
superior workforce so that the
organization and individual
employees can accomplish
their work goals in service to
customers.
10. Introduction to Training and
Development
• Raw human resources can
make only limited
contribution to the
organization to achieve its
goals and objectives.
Hence the demands for
the developed employees
are continuously
increasing. Thus the
training is a kind of
investment.
12. Meaning of Training and
Development
• Training constitutes a
basic concept in human
resource development
and is concerned with
developing a particular
skill to a desired standard
by instruction and
practice.
13. Meaning of Training and
Development
• It is regarded as a function
concerned with
organizational activity
aimed at bettering the job
performance of
individuals and groups in
organizational settings.
14. Meaning of Training and
Development
• It can be considered as an
educational process
consisting of the
sharpening of skills,
concepts, changing of
attitude and gaining more
knowledge to enhance the
performance of
employees.
15. Meaning of Training and
Development
• Training is a highly useful
tool that can bring an
employee into a position
where they can do their
job correctly, effectively,
and conscientiously.
16. Meaning of Training and
Development
• It has assumed many
different names such
including "Human
Resource Development",
"Human Capital
Development" and
"Learning and
Development".
17. Meaning of Training and
Development
• Whatever be the name, in
short, training is the act of
increasing the knowledge
and skill of an employee
for doing a particular job.
19. Definition of Training and
Development
• Dale S. Beach: Training as
‘the organized procedure
by which people learn
knowledge and/or skill for
a definite purpose’.
20. Definition of Training and
Development
• Edwin Flippo: Training is
the act of increasing the
skills of an employee for
doing a particular job.
21. Definition of Training and
Development
• Jack Halloran: Training is
the process of
transmitting and receiving
information related to
problem solving.
22. Definition of Training and
Development
• Mathis and Jackson:
Training is a learning
process whereby people
learn skills, concept,
attitudes and knowledge
to aid in the achievement
of goals.
23. Definition of Training and
Development
• Gary Dessler: Training is
the process of teaching
new employees the basic
skills they need to perform
their jobs
24. Definition of Training and
Development
• Decenzo & Robbins:
programs that are more
present day oriented,
focuses on individual’s
current jobs, enhancing
specific skills and abilities
to immediately perform
their job called training.
25. Definition of Training and
Development
• Ricky W. Griffin: Training
usually refers to the
teaching operational or
technical employees how
to do the job for which
they were hired.
26. Definition of Training and
Development
• Leonard Nadler:
Development is a series of
organized activities,
conducted within a
specialized time and
designed to produce
behavioral changes.
27. Definition of Training and
Development
• M.M. Khan: Development
is the process of
increasing knowledge,
capabilities and positive
work attitudes of all
people working at all
levels in a business
undertaking.
29. Need for Training and Development
• Irrespective of the
qualifications and skills, all
firms should provide
training to all the
employees. The need for
training and development
can be substantiated with
the following points:
30. Need for Training and Development
• Rapid Changes: Change is
happening at a fast pace
which forces organizations
to upgrade the skills of
their employees. The firm
should train the
employees to enrich them
with the latest technology
and knowledge
31. Need for Training and Development
• Complexity of
Organizations: With the
advent of latest innovations
and advanced technologies,
the environment in most of
the organizations has
become extremely complex.
This has exacerbated the
problems of coordination.
So, in order to cope up with
the complexities, training
has become mandatory.
32. Need for Training and Development
• People Relations: All
organizations have to
maintain very good people
relations, and this has
made training as one of
the basic conditions to
deal with human
problems.
33. Need for Training and Development
• Person Organization Fit: Special
care should be taken to match
employee specifications with the
job requirements and
organizational needs. An
individual’s specification may not
exactly suit to the requirements
of the job and the firm,
irrespective of past experience
and skills. There is always a gap
between a person's present
specifications and the
organization’s requirements. For
filling this gap training is required.
34. Need for Training and Development
• Altering Job Assignment:
Training is crucial when the
existing employee is
promoted to the higher
level or transferred to
another department.
Training is also required to
equip the old employees
with new techniques and
technologies.
36. Benefits of Training and Development
• Enhancing Employee
Morale: Training facilitates
the individual to get job
security and job satisfaction.
A satisfied employee has
greater is his morale and
will contribute to the firm's
success and bring down
employee absenteeism and
turnover.
37. Benefits of Training and Development
• Less Supervision: When
organizations are investing
more in training and
development, employees
become more efficient. A
well trained employee will
know his job better and will
need less of supervision.
Thus, there will be less
wastage of time and efforts.
38. Benefits of Training and Development
• Fewer Accidents: When
employees lack the right
kind of skills and knowledge,
they are liable to make
mistakes. The more trained
an employee is, the less are
the chances of committing
accidents in job and the
more proficient the
employee becomes.
39. Benefits of Training and Development
• Promotion Opportunities:
Individuals acquire skills
and efficiency during
training process and
become more eligible for
promotion. When
employees become
proficient in what they are
doing, they become an
asset for the firm.
40. Benefits of Training and Development
• Better Productivity- Training
improves efficiency and
productivity of employees.
Well trained employees
show both quantity and
quality performance. There
is less wastage of time,
money and resources if
employees are properly
trained.
42. Significance of Training and Development
• Training is crucial for
organizational development
and success. An employee
will become more efficient
and productive if he is
trained well. Training and
development are very vital
in any firm that aims at
progressing.
43. Significance of Training and Development
• Training simply refers to the
process of acquiring the
essential skills required for a
certain job. This process is
important because of
multiple reasons:
44. Significance of Training and Development
• Addressing Employee
Weaknesses:
– Most employees have certain
weaknesses in their
workplace, which stop them
from utilizing their full
potential. Training helps in
eliminating these
weaknesses, by strengthening
workers skills.
45. Significance of Training and Development
• Addressing Employee
Weaknesses:
– A structured training and
development program helps
employees gain similar skills
and knowledge, thus bringing
them all to a higher uniform
level. This simply means that
the whole labourforce is
reliable, so the firm doesn’t
have to rely only on specific
employees.
46. Significance of Training and Development
• Enhanced Employee
Performance:
– A well trained individual
becomes more informed
about procedures for various
tasks. The employee becomes
more confident by training
and development.
47. Significance of Training and Development
• Enhanced Employee
Performance:
– This confidence comes from
the fact that he is fully aware
of his roles and
responsibilities. It helps him
in carrying out the duties in
better way and even find new
ideas to incorporate in the
daily execution of duty.
48. Significance of Training and Development
• Consistent Performance:
– An efficient training and
development program gives
the employees all the
relevant knowledge and
experience needed to excel at
the job.
49. Significance of Training and Development
• Consistent Performance:
– Consistency is very vital when
it comes to an firm’s
procedures and policies. This
mostly includes
administrative procedures
and ethics during execution
of duty.
50. Significance of Training and Development
• Employee Satisfaction:
– Training and development
ensures employee
satisfaction and they tend to
be happy with the role they
play in the company or
organization. This is driven by
the great ability they gain to
execute their duties.
51. Significance of Training and Development
• Employee Satisfaction:
– They feel they belong to the
firm that they work for and
the only way to reward it is
giving the best services they
can.
52. Significance of Training and Development
• Better Productivity:
– Through training and
development, the worker
obtains all the knowledge and
skills needed in their day to
day work.
53. Significance of Training and Development
• Better Productivity:
– They can perform at a faster
rate and with efficiency thus
increasing overall productivity
of the company. They also
gain new tactics of
overcoming challenges when
they face them.
54. Significance of Training and Development
• Improved Quality of
Services and Products:
– People gain standard
methods to use in their tasks.
They are also able to maintain
uniformity in the output they
give. This results with a firm
that gives satisfying services
or goods.
55. Significance of Training and Development
• Cost Reduction:
– Training and development
results with optimal
utilization of resources in a
firm. There is no wastage of
resources, which may cause
extra expenses.
56. Significance of Training and Development
• Cost Reduction:
– Accidents are also reduced
during working. All the
machines and resources are
used economically, reducing
expenditure.
57. Significance of Training and Development
• Less Supervision:
– When employees gain the
necessary skills and
knowledge, they will become
more confident. They will
become self reliant and
require only little guidance as
they perform their tasks.
58. Significance of Training and Development
• Less Supervision:
– The supervisor can depend
on the worker’s decision to
give quality output. This
relieves supervisors the
burden of constantly having
to give directives on what
should be done.