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The Emotional Work of eHealth Research

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This presentation accompanies the paper published in the proceedings of CHI 2017 - Extended Abstracts ( In the presentation, I want to guide you through a process of designing your own strategy for supporting the emotional labour you do when doing research.

Publicado en: Salud y medicina
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The Emotional Work of eHealth Research

  1. 1. Twitter: @mariawolters, @drpetra The Emotional Work of eHealth Research Maria Wolters, Edinburgh Zawadhafsa Mkulo, Tanzania Petra Boynton, East Sussex Many thanks to the reviewers and to our Good Shepherd, Jenna Burrell Paper: Zawadhafsa Petra
  2. 2. Instead of reciting the paper, I want us to think about the emotional labour we do and how we can cope
  3. 3. Learning from Other Disciplines ❖ Theory and concepts for what is happening to us and our participants ❖ Concrete strategies that help us cope ❖ Papers that tell us we’re not alone
  4. 4. Emotional Labour ❖ suppress and evoke emotion ❖ in ourselves and others When did you perform emotional labour during your research? Think about it, our talk to your neighbour (1 minute) concept from feminist sociology (Hochschild)
  5. 5. Everyone involved in the research process 
 may be asked to perform emotional work,
 especially students, 
 junior staff, and support staff,
 who are at the bottom of the pecking order.

  6. 6. Designing Your Own Support Process ❖ Kindness and acceptance ❖ A good team ❖ A reflective practice
  7. 7. Kindness and Acceptance It’s OK to feel, 
 and it’s OK to protect yourself. What does this mean to you? Write it down for yourself, tweet it out to the world, talk about it. (1 minute)
  8. 8. The Team It’s OK to ask for help. Who can you ask? Write it down for yourself / talk to your neighbour (1 min)
  9. 9. Reflective Practice It’s OK to suck at this - you live and learn. Reflective practice helps you to ask what worked, what didn’t work, and it’s part of good research practice to do this. How do you keep notes / reflect? (1 minute)
  10. 10. Let’s Keep the Discussion Going! Kindness / Teamwork / Reflective Practice What works for you? And tell your colleagues and students! My coordinates: @mariawolters / School of Informatics, University of Edinburgh The paper: