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Making Content Your Competitive
Advantage: How to Ensure Every
Article Delivers ROI
Jeff Coyle
Co-founder and Chief Product Officer, MarketMuse
@jeffrey_coyle
#MAICON19
TM
@jeffrey_coyle
1. The Evolution of Search
2. Content Clusters
3. User Intent
4. Leveraging AI
Agenda
#MAICON19
@jeffrey_coyle
1. The Evolution of Search
TM
#MAICON19
Google has been challenging
keyword-driven content for years
@jeffrey_coyle
#MAICON19
Too much time is spent on keyword research
@jeffrey_coyle
#MAICON19
Many keyword research
practices are out of date.
By the time you have
finished thoroughly
researching, the SERP has
changed.
Content is not just articles and SEO
It touches everything:
@jeffrey_coyle
#MAICON19
It’s used for a lot of things:
• Traffic
• User engagement and
communication
• Lead nurturing/generating
• Branding and loyalty
• Prospecting
SEO
Email
Audio / VisualSocial
UX / UI
You need a strong foundation
High-quality content:
• Adds value to the user by
answering their questions/needs
• Is topically comprehensive
• Connects to other relevant content
@jeffrey_coyle
#MAICON19
A strong content strategy helps you:
• Become an authority
• Improve content quality
• Fully cover the buy cycle
• Increase content ROI
Only 41% of large organizations
have a documented content
strategy*
@jeffrey_coyle
TM
#MAICON19
*Source: Content Marketing Institute
@jeffrey_coyle
2. Content Clusters
TM
#MAICON19
Content cluster example
#MAICON19
@jeffrey_coyle
Topic cluster analysis
#MAICON19
@jeffrey_coyle
Are you…
Covering the right
related topics?
Connecting related
content together?
Filling gaps in
coverage?
@jeffrey_coyle
3. User Intent
TM
#MAICON19
What is user intent?
#MAICON19
@jeffrey_coyle
Content strategy should map to user intent
#MAICON19
@jeffrey_coyle
How to evaluate user intent
#MAICON19
@jeffrey_coyle
@jeffrey_coyle
4. Leveraging AI
TM
#MAICON19
Topic modeling
#MAICON19
@jeffrey_coyle
#MAICON19
65% of users think web content is
“hit or miss” or “unreliable”*
@jeffrey_coyle
TM
#MAICON19
*Source: Content Science
Save time by having AI do the research for you
#MAICON19#MAICON19
• Analyze millions of
pages, vs just the
top 20
• Identify gaps in
coverage
• Pinpoint
optimization
opportunities
@jeffrey_coyle
Score content to predict and improve performance
before publishing
#MAICON19
@jeffrey_coyle
• Identify poor quality
early
• Improve topical
coverage
• Compare to
competitors ahead of
time
Jeff Coyle
Co-founder & Chief Product
Officer, MarketMuse
@jeffrey_coyle
#MAICON19
TM
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Making Content Your Competitive Advantage #MAICON19