SP503 CAPSTONE PROJECT
SCENARI
O
TARGET # TOPI
C
Company or Hiring Update 6 to 8 people including
stockholders
Job boards Share
Note: View in Slideshow to activate audio recording

OBJECTIVE
To review the performances of our job
boards in determining challenges and making
actionable decisions with hiring needs.

1.3%
0.8%
10.4%
2.6%
23.7%
61.2%
JOB BOARDS SHARE 3rd Party Vendors
Referred/Endorsed
Bossjob
SNS
Indeed
Jobstreet

Enhanced Referral Program
Process Improvements
Digital Transformation

ENHANCED
REFERRAL PROGRAM
A referral program is a word-of-mouth
marketing tactic that encourages
customers to advocate on behalf of your
brand. The purpose of a referral program
is to attract new leads to the business.
To improve, we can elevate the referral
fee especially to the hard-to-fill roles. We
can also extend this program to the non-
employees – people who are outside the
organization or former employees who
wanted to refer their colleague who is
resigning or whoever in their network.
Reference: HubSpot, Madeleine LaPlante-Dube. Published June 2022 (https://blog.hubspot.com/service/customer-referral-program)

We will proactively identify,
plan, execute and review upon
existing business processes,
with the goal of improving
process efficiency.
PROCESS
IMPROVEMENTS
Identify
Execute
Review Plan

DIGITAL
TRANSFORMATION
Cost-effective recruitment
database to track old and
new leads, integrate to our
existing job boards and
create insights to our hiring
needs.

1.3% 0.8%
10.4%
2.6%
23.7%
61.2%
0%
10%
20%
30%
40%
50%
60%
70%
3rd Party Vendors Referred/Endorsed Bossjob SNS Indeed Jobstreet
SHARES
JOB BOARDS OR SITES
JOB BOARDS SHARE

DATASETS
Source
Full
stack
Dev GA Admin CSR
Tech
Sup.
Prod.
Care Accountant
OB
Sales Manager Finance Helpdesk
Tech
Engineer
Software
Engineer
Jobstreet 23 58 13 4 0 475 124 247 79 16 22 108 7
Bossjob 0 0 0 0 199 0 0 0 0 0 0 0 0
Indeed 13 18 5 5 41 124 37 122 36 11 5 37 2
SNS 6 0 1 3 6 11 6 14 3 0 0 0 0
Quess 6 0 0 0 0 0 0 0 4 0 0 0 0
Trinity 5 3 0 0 0 2 0 0 5 0 0 0 0
Referred/Endorsed 1 0 0 0 2 10 1 0 1 0 0 0 0
Total 54 79 19 12 248 622 168 383 128 27 27 145 9
PROCESSED 36 13 6 4 143 90 23 71 30 3 0 0 1
FAILED THRU PAPER
SCREENING 18 66 13 8 105 532 145 312 98 24 0 19 0