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Google TV Ads
Introduction and Best Practices

Google TV Ads Webinar Series
April 16, 2008




                                  Google Confidential and Proprietary
Introducing your hosts…




           Diane Chour     Jennica Smith
 Optimization Specialist   Account Manager
        Google TV Ads      Google TV Ads




                           Google Confidential and Proprietary
Agenda


         1   Introducing Google TV Ads


         2   Creating an Effective Ad


         3   Building your Schedule


         4   Determining the Right Budget


         5   How to Optimize Based on Results


                                                Google Confidential and Proprietary   3
FragranceNet drives customer acquisition


            35% increase in website traffic
    95% of orders from Google TV Ads customers are
                 first-time customers




                                              Google Confidential and Proprietary
1   Introducing Google TV Ads




                         Google Confidential and Proprietary
The power of television




 Connect With Your                                            Boost Brand                                Drive Online
    Customers                                                 Awareness                                   Behavior
 The power of sight,                                   Exposure to TV and                             44% of consumers
 sound and motion                                       online advertising                             said TV triggered
   can create an                                         increases brand                              their online search²
emotional connection                                      recall by 63%¹

Source: 1) Thinkbox - TV and Online (2007), 2) iProspect Offline Channel Influence on Online Search         Google Confidential and Proprietary   6
Behavior Study (Aug 2007)
TV extends the power of your online campaign
    Question: Within the last 6 months which of the following prompted you to go to a search engine to look for information on a particular
    company, product, service or slogan? (Select all that apply)



                                                                                                            37%
                                                         Television ad
                                                                                                        36%
                 Word of mouth from friend/acquaintances
                                                                                                      30%
                                         Magazine/newspaper ad
                                                                                                20%
                           Company’s store/physical location
                                                                                              17%
                                                               Radio ad
                                                                                         9%
                           Billboard, indoor sports venue sign
                                                                                      7%
           Ad/company name on company truck/van/car
                                                                                    3%
                    Ad/company name on taxi/train/city bus
                                                                                                       33%
          I have not performed a search on any of these
                                                                               0%             20%       40%       60%        80%             100%


                                                                               Percentage of Online Search Users




                                               Television drives search behavior


Source: iProspect Offline Channel Influence on Online Search Behavior Study, August 2007                                Google Confidential and Proprietary   7
A winning combination


  The Power of          The Benefits
   Television            of Online




                        Measurement,
   Sight, Sound
                        Accountability,
    and Motion
                         Optimization




                          Google Confidential and Proprietary   8
What is Google TV Ads?
A flexible, all-digital system for buying more
accountable and measurable TV advertising.




                                                 Google Confidential and Proprietary
How Google TV Ads can benefit you




                      +                         +

Greater Flexibility       More Accountability        Precision
                                                    Measurement



             Maximize the effectiveness of your TV
                    advertising campaign

                                                     Google Confidential and Proprietary
Access 94 national TV networks within AdWords




                                        Google Confidential and Proprietary   11
Choose your own price and get what you pay for




Get what you pay for.




                                          Google Confidential and Proprietary   12
2   Creating an Effective Ad




                           Google Confidential and Proprietary
FragranceNet drives customer acquisition


            35% increase in website traffic
    95% of orders from Google TV Ads customers are
                 first-time customers




                FragranceNet Approach
               • Used coupon codes and routed to unique URL (Fragrance.net)




                                                         Google Confidential and Proprietary
Creating an effective ad
                                           Who are they?
                                           Where do they live?
    i     Identify your target customer    What are their hobbies?
                                           What are their education levels?
                                           What are their income levels?

    ii    Craft your key message


    iii   Support your key message


    iv    Decide on a call to action


    v     Pull it all together


                                                      Google Confidential and Proprietary
Creating an effective ad

    i     Identify your target customer
                                           What is your objective?

    ii                                         •   Brand Awareness?
          Craft your key message               •   Direct Response?
                                               •   New product/service?


    iii   Support your key message


    iv    Decide on a call to action


    v     Pull it all together


                                                      Google Confidential and Proprietary
Creating an effective ad

    i     Identify your target customer


    ii    Craft your key message
                                           Focus on your message

    iii                                    Keep things clear & concise
          Support your key message         Consider showing people in
                                          …the TV Ads creative

    iv    Decide on a call to action


    v     Pull it all together


                                                      Google Confidential and Proprietary
Creating an effective ad

    i     Identify your target customer


    ii    Craft your key message


    iii   Support your key message
                                           Use clear calls to action

    iv                                         •   Tell the customer what
          Decide on a call to action               you want them to do
                                           Track, Track, Track!


    v     Pull it all together


                                                       Google Confidential and Proprietary
Creating an effective ad

    i     Identify your target customer


    ii    Craft your key message


    iii   Support your key message


    iv    Decide on a call to action
                                           Focus on audio & visual
                                          ….elements
    v     Pull it all together             Implement complementary ….
                                          ….online campaigns
                                           Check that your ad meets
                                          technical and editorial
                                          guidelines   Google Confidential and Proprietary
Use the Ad Creation Marketplace to get started

   11                                                     2
         Send requests                                          Accept bid
        Browse and search for                                 Choose the specialist who
        specialists for free.                                 meets your needs.




                                           Y our
                                                    ss
                                         B u s in e
                                            H e re




   4                                                     3
                                                              Approve and run ad
         Pay and review specialist
                                                         Once your ad is approved, the
    Submit payment to your specialist,
                                                         specialist can upload it directly to
    then rate the quality of your
                                                         your AdWords account so you can
    experience.
                                                         select it for your campaign.
                                                                    Google Confidential and Proprietary   20
Don’t have a TV ad?

 Offer:
 Use the Ad Creation Marketplace to create your TV commercial
 and we’ll reimburse you up to $2,000 for the cost of the ad.


 How do I qualify?
 •   Use the Ad Creation Marketplace to create an ad to use
     in your TV campaign.
 •   Activate your campaign to air by June 30th, 2008.
 •   Your ad campaign must run for a minimum of 4 consecutive
     weeks at a minimum average spend of $2,000 per week.
 •   You'll receive a credit in your Google TV Ads
     advertising account after your ad airs.

                                                                        Y our
                                                                                 ss
                                                                      B u s in e
                                                                         H e re

                                                                Google Confidential and Proprietary
Use the Ad Creation Marketplace to get started




                                         Google Confidential and Proprietary   22
Google TV Ad Creation Marketplace




                                    Google Confidential and Proprietary
POP POLL




                    Question:
 What are some examples of a ‘call to action’ you can
           include in your TV commercial?




    (type your response into the chat window)



                                               Google Confidential and Proprietary   24
POP POLL




               Answers:
                unique URL
           unique phone number
            unique coupon code




                                 Google Confidential and Proprietary   25
3   Building your schedule




                             Google Confidential and Proprietary
Building your schedule


       i     Choose your target audience


       ii    Select your networks


       iii   Select your dayparts


       iv    Add or block programs




                                           Google Confidential and Proprietary   27
Select relevant networks and dayparts




                                        Google Confidential and Proprietary   28
Target viewers through specific content




                                          Google Confidential and Proprietary   29
Let Google help you create your schedule




                                       Google Confidential and Proprietary   30
4   Determining the Right Budget




                           Google Confidential and Proprietary
Get budget suggestions for your TV campaign




                                      Google Confidential and Proprietary
Budgeting



    i    Set your date range


   ii    Set your daily budget and CPM


   iii   Use the Traffic Estimator




                                         Google Confidential and Proprietary   33
Get impression and cost estimates




                                    Google Confidential and Proprietary
Identify why your ad is not airing using the Ads Diagnostic Tool




                                                 Google Confidential and Proprietary   35
Identify why your ad is not airing using the Ads Diagnostic Tool




                                                 Google Confidential and Proprietary   36
POP POLL



Which of the following targeting options are
  available for your TV Ads campaign?
                A. daypart targeting
                B. network targeting
                C. program targeting
                 D. all of the above



    (type your response into the chat window)



                                                Google Confidential and Proprietary   37
5   How to Optimize Based on
    Results




                          Google Confidential and Proprietary
Experiment, learn, optimize




    i    Experiment with the auction


    ii   Review your reports


   iii   Optimize your campaign




                                       Google Confidential and Proprietary   39
FragranceNet drives customer acquisition


            35% increase in website traffic
    95% of orders from Google TV Ads customers are
                 first-time customers




                FragranceNet Approach
               • Used codes and routed to unique URL (Fragrance.net)
               • Tested 21 coupon networks at different dayparts and CPMs
               • Narrowed to five networks that demonstrated the best conversion



                                                           Google Confidential and Proprietary
The journey from remote control to report center




                                          Google Confidential and Proprietary   41
Understanding your reports




                             Google Confidential and Proprietary   42
Analyze the effectiveness of your TV Campaigns with Analytics




                                                Google Confidential and Proprietary   43
Analyze the effectiveness of your TV Campaigns with Analytics




     Locate
   TV campaign
     reports




                                                Google Confidential and Proprietary   44
Analyze the effectiveness of your TV Campaigns with Analytics




     Locate
   TV campaign
     reports




                 Drill into specific
                  TV campaigns
                                                Google Confidential and Proprietary   45
Analyze the effectiveness of your TV Campaigns with Analytics




                                            View correlation
                                         between TV campaign
                                          and website metrics
                                       to measure effectiveness

     Locate
   TV campaign
     reports




                 Drill into specific
                  TV campaigns
                                                                  Google Confidential and Proprietary   46
Analyze the effectiveness of your TV Campaigns with Analytics




                                                                    Supports many
                                                                  different TV metrics
                                                                  and website metrics

                                            View correlation
                                         between TV campaign
                                          and website metrics
                                       to measure effectiveness

     Locate
   TV campaign
     reports




                 Drill into specific
                  TV campaigns
                                                                     Google Confidential and Proprietary   47
Adjust your campaign on the fly




                                  Google Confidential and Proprietary   48
Hanley Center Drives Response and Increases Enrollment


            40% increase in brochure requests

     quot;I really feel like our money is being maximized.“
             Cindy McAlpin, Marketing Director, Hanley Center



                    Hanley Center Approach
                  • Tested a dozen networks at different dayparts and CPMs
                  • Targeted specific TV programs featuring relevant content
                  • Discovered new, responsive regional markets from
                    Google TV Ads and increased exposure using Google Audio Ads




                                                                Google Confidential and Proprietary
POP POLL



I can edit my campaign targets, pause my campaign,
or change my CPM bid and have any of those changes
       go into effect for the next day's airings.

                          True
                          False




      (type your response into the chat window)



                                                  Google Confidential and Proprietary   50
Resources

•   Getting started guide :
    http://www.google.com/adwords/tvads/guide/index.html

•   Product demo:
    http://www.google.com/adwords/tvads/demo.html

•   Request a custom proposal:
    http://services.google.com/ads_inquiry/tvads_campaignproposal

•   Ad Creation Marketplace promotion:
    http://www.google.com/adwords/tvads/promotions/acm.html




                                                                    Y our
                                                                             ss
                                                                  B u s in e
                                                                     H e re



                                                            Google Confidential and Proprietary
Thank you




            Google Confidential and Proprietary

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Google Tv Ads Webinar

  • 1. Google TV Ads Introduction and Best Practices Google TV Ads Webinar Series April 16, 2008 Google Confidential and Proprietary
  • 2. Introducing your hosts… Diane Chour Jennica Smith Optimization Specialist Account Manager Google TV Ads Google TV Ads Google Confidential and Proprietary
  • 3. Agenda 1 Introducing Google TV Ads 2 Creating an Effective Ad 3 Building your Schedule 4 Determining the Right Budget 5 How to Optimize Based on Results Google Confidential and Proprietary 3
  • 4. FragranceNet drives customer acquisition 35% increase in website traffic 95% of orders from Google TV Ads customers are first-time customers Google Confidential and Proprietary
  • 5. 1 Introducing Google TV Ads Google Confidential and Proprietary
  • 6. The power of television Connect With Your Boost Brand Drive Online Customers Awareness Behavior The power of sight, Exposure to TV and 44% of consumers sound and motion online advertising said TV triggered can create an increases brand their online search² emotional connection recall by 63%¹ Source: 1) Thinkbox - TV and Online (2007), 2) iProspect Offline Channel Influence on Online Search Google Confidential and Proprietary 6 Behavior Study (Aug 2007)
  • 7. TV extends the power of your online campaign Question: Within the last 6 months which of the following prompted you to go to a search engine to look for information on a particular company, product, service or slogan? (Select all that apply) 37% Television ad 36% Word of mouth from friend/acquaintances 30% Magazine/newspaper ad 20% Company’s store/physical location 17% Radio ad 9% Billboard, indoor sports venue sign 7% Ad/company name on company truck/van/car 3% Ad/company name on taxi/train/city bus 33% I have not performed a search on any of these 0% 20% 40% 60% 80% 100% Percentage of Online Search Users Television drives search behavior Source: iProspect Offline Channel Influence on Online Search Behavior Study, August 2007 Google Confidential and Proprietary 7
  • 8. A winning combination The Power of The Benefits Television of Online Measurement, Sight, Sound Accountability, and Motion Optimization Google Confidential and Proprietary 8
  • 9. What is Google TV Ads? A flexible, all-digital system for buying more accountable and measurable TV advertising. Google Confidential and Proprietary
  • 10. How Google TV Ads can benefit you + + Greater Flexibility More Accountability Precision Measurement Maximize the effectiveness of your TV advertising campaign Google Confidential and Proprietary
  • 11. Access 94 national TV networks within AdWords Google Confidential and Proprietary 11
  • 12. Choose your own price and get what you pay for Get what you pay for. Google Confidential and Proprietary 12
  • 13. 2 Creating an Effective Ad Google Confidential and Proprietary
  • 14. FragranceNet drives customer acquisition 35% increase in website traffic 95% of orders from Google TV Ads customers are first-time customers FragranceNet Approach • Used coupon codes and routed to unique URL (Fragrance.net) Google Confidential and Proprietary
  • 15. Creating an effective ad  Who are they?  Where do they live? i Identify your target customer  What are their hobbies?  What are their education levels?  What are their income levels? ii Craft your key message iii Support your key message iv Decide on a call to action v Pull it all together Google Confidential and Proprietary
  • 16. Creating an effective ad i Identify your target customer  What is your objective? ii • Brand Awareness? Craft your key message • Direct Response? • New product/service? iii Support your key message iv Decide on a call to action v Pull it all together Google Confidential and Proprietary
  • 17. Creating an effective ad i Identify your target customer ii Craft your key message  Focus on your message iii  Keep things clear & concise Support your key message  Consider showing people in …the TV Ads creative iv Decide on a call to action v Pull it all together Google Confidential and Proprietary
  • 18. Creating an effective ad i Identify your target customer ii Craft your key message iii Support your key message  Use clear calls to action iv • Tell the customer what Decide on a call to action you want them to do  Track, Track, Track! v Pull it all together Google Confidential and Proprietary
  • 19. Creating an effective ad i Identify your target customer ii Craft your key message iii Support your key message iv Decide on a call to action  Focus on audio & visual ….elements v Pull it all together  Implement complementary …. ….online campaigns  Check that your ad meets technical and editorial guidelines Google Confidential and Proprietary
  • 20. Use the Ad Creation Marketplace to get started 11 2 Send requests Accept bid Browse and search for Choose the specialist who specialists for free. meets your needs. Y our ss B u s in e H e re 4 3 Approve and run ad Pay and review specialist Once your ad is approved, the Submit payment to your specialist, specialist can upload it directly to then rate the quality of your your AdWords account so you can experience. select it for your campaign. Google Confidential and Proprietary 20
  • 21. Don’t have a TV ad? Offer: Use the Ad Creation Marketplace to create your TV commercial and we’ll reimburse you up to $2,000 for the cost of the ad. How do I qualify? • Use the Ad Creation Marketplace to create an ad to use in your TV campaign. • Activate your campaign to air by June 30th, 2008. • Your ad campaign must run for a minimum of 4 consecutive weeks at a minimum average spend of $2,000 per week. • You'll receive a credit in your Google TV Ads advertising account after your ad airs. Y our ss B u s in e H e re Google Confidential and Proprietary
  • 22. Use the Ad Creation Marketplace to get started Google Confidential and Proprietary 22
  • 23. Google TV Ad Creation Marketplace Google Confidential and Proprietary
  • 24. POP POLL Question: What are some examples of a ‘call to action’ you can include in your TV commercial? (type your response into the chat window) Google Confidential and Proprietary 24
  • 25. POP POLL Answers: unique URL unique phone number unique coupon code Google Confidential and Proprietary 25
  • 26. 3 Building your schedule Google Confidential and Proprietary
  • 27. Building your schedule i Choose your target audience ii Select your networks iii Select your dayparts iv Add or block programs Google Confidential and Proprietary 27
  • 28. Select relevant networks and dayparts Google Confidential and Proprietary 28
  • 29. Target viewers through specific content Google Confidential and Proprietary 29
  • 30. Let Google help you create your schedule Google Confidential and Proprietary 30
  • 31. 4 Determining the Right Budget Google Confidential and Proprietary
  • 32. Get budget suggestions for your TV campaign Google Confidential and Proprietary
  • 33. Budgeting i Set your date range ii Set your daily budget and CPM iii Use the Traffic Estimator Google Confidential and Proprietary 33
  • 34. Get impression and cost estimates Google Confidential and Proprietary
  • 35. Identify why your ad is not airing using the Ads Diagnostic Tool Google Confidential and Proprietary 35
  • 36. Identify why your ad is not airing using the Ads Diagnostic Tool Google Confidential and Proprietary 36
  • 37. POP POLL Which of the following targeting options are available for your TV Ads campaign? A. daypart targeting B. network targeting C. program targeting D. all of the above (type your response into the chat window) Google Confidential and Proprietary 37
  • 38. 5 How to Optimize Based on Results Google Confidential and Proprietary
  • 39. Experiment, learn, optimize i Experiment with the auction ii Review your reports iii Optimize your campaign Google Confidential and Proprietary 39
  • 40. FragranceNet drives customer acquisition 35% increase in website traffic 95% of orders from Google TV Ads customers are first-time customers FragranceNet Approach • Used codes and routed to unique URL (Fragrance.net) • Tested 21 coupon networks at different dayparts and CPMs • Narrowed to five networks that demonstrated the best conversion Google Confidential and Proprietary
  • 41. The journey from remote control to report center Google Confidential and Proprietary 41
  • 42. Understanding your reports Google Confidential and Proprietary 42
  • 43. Analyze the effectiveness of your TV Campaigns with Analytics Google Confidential and Proprietary 43
  • 44. Analyze the effectiveness of your TV Campaigns with Analytics Locate TV campaign reports Google Confidential and Proprietary 44
  • 45. Analyze the effectiveness of your TV Campaigns with Analytics Locate TV campaign reports Drill into specific TV campaigns Google Confidential and Proprietary 45
  • 46. Analyze the effectiveness of your TV Campaigns with Analytics View correlation between TV campaign and website metrics to measure effectiveness Locate TV campaign reports Drill into specific TV campaigns Google Confidential and Proprietary 46
  • 47. Analyze the effectiveness of your TV Campaigns with Analytics Supports many different TV metrics and website metrics View correlation between TV campaign and website metrics to measure effectiveness Locate TV campaign reports Drill into specific TV campaigns Google Confidential and Proprietary 47
  • 48. Adjust your campaign on the fly Google Confidential and Proprietary 48
  • 49. Hanley Center Drives Response and Increases Enrollment 40% increase in brochure requests quot;I really feel like our money is being maximized.“ Cindy McAlpin, Marketing Director, Hanley Center Hanley Center Approach • Tested a dozen networks at different dayparts and CPMs • Targeted specific TV programs featuring relevant content • Discovered new, responsive regional markets from Google TV Ads and increased exposure using Google Audio Ads Google Confidential and Proprietary
  • 50. POP POLL I can edit my campaign targets, pause my campaign, or change my CPM bid and have any of those changes go into effect for the next day's airings. True False (type your response into the chat window) Google Confidential and Proprietary 50
  • 51. Resources • Getting started guide : http://www.google.com/adwords/tvads/guide/index.html • Product demo: http://www.google.com/adwords/tvads/demo.html • Request a custom proposal: http://services.google.com/ads_inquiry/tvads_campaignproposal • Ad Creation Marketplace promotion: http://www.google.com/adwords/tvads/promotions/acm.html Y our ss B u s in e H e re Google Confidential and Proprietary
  • 52. Thank you Google Confidential and Proprietary