1. Programming Crew Training
Saturday, September 7th
10am-4pm
Curry Student Center 240
Ice Breaker……………………………………………………………….10:15am – 10:30am
Welcome………………………………………………………................10:30am – 11:00am
o Intro to CSI/CSI Programming Lab
o Mission/about/ staff overview
Competencies & Contract……………………………………………..11:00am – 11:15am
o Duties and responsibilities
o Competencies
o Performance evaluations
o Crew updates/training 1x/month
Office Expectations (Professionalism)…………………...................11:15am – 11:30am
o Attendance (Time Management)
o Dress Code
o Confidentiality
o Office Etiquette
Communication (Effective Communication)…………………………11:30am – 12:30pm
o When/How to ask for help
o Crew Email
o Process
o Sharepoint
o OrgSync
Lunch & Team Building (Diversity & Inclusion)………………………12:30pm – 1:45pm
Front Desk Procedures (Conceptual Thinking Skills)…………………1:45pm – 2:15pm
o Binder
o Customer Service
o Logging Interactions
o Phone
Finance Board & SABO…………………………………………………..2:15pm – 2:45pm
Policies, Contracts,& Insurance (Multi-Task)………………………….2:45pm – 4:15pm
o Contracting
o Insurance
o Events Requiring Travel
o Events Requiring Food and/or Alcohol
o Guest & Chaperone Guidelines
o Dances, Galas, Parties & Celebrations
o Fundraising & Cash Collection
o Publicity & Marketing
o NUPD
o Entertainment & Permits
Wrap-Up……………………………………………………………………..4:15pm – 4:30pm
o Questions/ Thoughts/Comments/What’s Next