Personal Information
Organización/Lugar de trabajo
Poznan, Greater Poland District, Poland Poland
Ocupación
Service Design + Design Management
Sector
Apparel / Fashion
Sitio web
service-design.pl
Acerca de
# Full-time lecturer and researcher at Collegium Da Vinci, cooperating also with Poznan University of Economics at the Faculty of Management, Department of Services Management, as well as lecturing post-graduate courses at a number of different universities. Wrote a master work on “Advertising of the Immaterial Services”. Working as a researcher has done his doctor’s degree on “Professional Services Marketing and Quality Assurance”. University Senate has rewarded the Doctoral Thesis.
# His professional experience was gathered in cooperation with many Polish and international companies, both in Poland and internationally. Among main clients are: Merill Lynch Investment Emerging Markets w...
Etiquetas
service design
customer journey
design thinking
customer experience
#servicedesign
servicedesignpolska
fris
sit
mchlodnicki
cdv
real estate
leadership
#management
#cocreation
#creativity
collaboration
service quality
service innovation
smaply
experiencefellow
qualitative methods
mobile ethnography
design research
cx
sd
experience design
service scape
pos
promotion
advertising
visual merchandising
bank merchandising
design
branding
ksdp
retailing
marketing plan
canvas
tisdt
return on design
interpersonal relationship
crm
relationship
loyalty
relationship marketing
sports marketing
service
experiences
Ver más
Presentaciones
(8)Documentos
(1)Recomendaciones
(117)SD Futures: Service design, the next ten years
Livework Studio
•
Hace 5 años
Projektowanie usług / Service Design
School of Form
•
Hace 6 años
Business Transformation by Futures Thinking, Kiev 2019, Creascope conference
School of Form
•
Hace 4 años
tisdt_customer journey canvas (Makieta sciezki klienta)
Marcin Chłodnicki
•
Hace 12 años
Customer Journey. Dlaczego warto mapować?
Bluerank
•
Hace 7 años
Orchestrating Touchpoints - Chris Risdon
Uniq UI: Usability, UX, and UI design, consulting and training
•
Hace 9 años
So you want to be a Service Designer
Jamin Hegeman
•
Hace 7 años
2011 | Communication design highlights for service design
francesca // urijoe
•
Hace 13 años
What is Service Design?
Daniel Harris
•
Hace 10 años
The what, why and how of Service Design
Spotless
•
Hace 7 años
Naming Brands
productcampnyc
•
Hace 11 años
Jak przygotować zespół do efektywnej współpracy?
Marcin Chłodnicki
•
Hace 7 años
Creative Problem Solving - A Step-by-Step Guide
SIT - Systematic Inventive Thinking®
•
Hace 12 años
Space as a Service - Amanda Ramos, Gensler
Service Design Network
•
Hace 8 años
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Hace 8 años
Mobile Ethnography > komunikacja doświadczeń klientów w procesie usługowym.
Marcin Chłodnicki
•
Hace 8 años
Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a service design start-up
Jakob Schneider
•
Hace 8 años
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Hace 12 años
Using Service Blueprints to Create Holistic Multi-Channel Experience
Izac Ross
•
Hace 10 años
Workshop: Using Service Blueprinting to Evolve Services
Izac Ross
•
Hace 11 años
Service Blueprint
Yves Pigneur
•
Hace 15 años
The Customer Experience Scenario
Ellery Wee
•
Hace 11 años
From Products to Services: A Service Design Crash Course
Jamin Hegeman
•
Hace 13 años
How to make better Personas
CREATIVE COMPANION
•
Hace 13 años
Service Design Thinking - Paris 2014 - Marc Stickdorn
Innovation by Design Club
•
Hace 9 años
Intro to Design Thinking English (Wallet Exercise)
Max Oliva
•
Hace 10 años
Discovering your innovation project idea
festivalslab
•
Hace 12 años
Test Drive Festival Design DNA
festivalslab
•
Hace 12 años
Crm
Kamraju Reddy
•
Hace 10 años
Demo-driven innovation teaser
Tudor Girba
•
Hace 10 años
Personal Information
Organización/Lugar de trabajo
Poznan, Greater Poland District, Poland Poland
Ocupación
Service Design + Design Management
Sector
Apparel / Fashion
Sitio web
service-design.pl
Acerca de
# Full-time lecturer and researcher at Collegium Da Vinci, cooperating also with Poznan University of Economics at the Faculty of Management, Department of Services Management, as well as lecturing post-graduate courses at a number of different universities. Wrote a master work on “Advertising of the Immaterial Services”. Working as a researcher has done his doctor’s degree on “Professional Services Marketing and Quality Assurance”. University Senate has rewarded the Doctoral Thesis.
# His professional experience was gathered in cooperation with many Polish and international companies, both in Poland and internationally. Among main clients are: Merill Lynch Investment Emerging Markets w...
Etiquetas
service design
customer journey
design thinking
customer experience
#servicedesign
servicedesignpolska
fris
sit
mchlodnicki
cdv
real estate
leadership
#management
#cocreation
#creativity
collaboration
service quality
service innovation
smaply
experiencefellow
qualitative methods
mobile ethnography
design research
cx
sd
experience design
service scape
pos
promotion
advertising
visual merchandising
bank merchandising
design
branding
ksdp
retailing
marketing plan
canvas
tisdt
return on design
interpersonal relationship
crm
relationship
loyalty
relationship marketing
sports marketing
service
experiences
Ver más