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Netflix IT Ops 2014 Roadmap

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Netflix IT Ops 2014 Roadmap

  1. 1. Netflix IT Ops 2014 Technology Roadmap
  2. 2. 10X Goal for 2014 100% of Corporate IT in SaaS/Public Cloud “Sounds great, but how do we accomplish this?”
  3. 3. Trends and Predictions for 2014 http://mdkail.blogspot.com/2013/12/2014-it-tech-predictions.html
  4. 4. Identity Is The New Perimeter ● Zero Trust Network Architecture ○ Core Network Stability is priority #1 ○ Aruba 802.11ac upgrade ○ VPN required to DC from everywhere ○ Certificate-Based Auth to Nightmares ■ EJBCA ■ Aruba ClearPass
  5. 5. Enterprise IT as a Service ● ● ● ● ● ● ● upgraded Campus Network Platform + Tools Metrics + Analytics Enterprise Applications VM portal in Cloud NERDS 3.0 Cloud File storage ● ● ● ● ● ● ● Cloud Infrastructure service automation Strongmail / dmarc Data Security Brand reputation AdTECH / Marketing Ops democratization of Data
  6. 6. Consumerization of IT ● ● ● ● Rich UI/UX mobile first Internal app store Audit / Data security ● ● ● ● data analytics management ease collaboration Proactive vs. reactive How do we combine the factors of choice, innovation, and ease of acquisition/use with data security and insight?
  7. 7. Enterprise IT as an API ● ● ● ● developer state of mind metrics and analytics operational excellence Cloud Architecture
  8. 8. Current State of IT Ops ● 2013 was an amazing year of accomplishments in IT Ops ○ But how do we move the FROM: to the TO: ? From: 1. 2. 3. 4. 5. 6. Tactical Client-Driven Top-Down Few Metrics Siloed Goals Difficult to Value To: 1. 2. 3. 4. 5. 6. Strategic Business-Driven Collaborative Metrics Driven Unified Goals Quantifiable Value
  9. 9. Future State and 2014 Initiatives ● ● ● ● Workday Financials + Payroll cutover ○ Payroll completed early January ■ reporting and analytics ○ moneyball migration to AWS ○ FP&A tool enhancements in Moneyball Elastic Perimeter Network architecture ○ 802.11ac upgrade / cert-based auth ○ require VPN access to DC1 from campus ○ campus core network upgrades / stabilization ○ data security audit log VMWare → ElasticBox (AWS + Google) migration XFILES retirement ○ move to cloud storage options
  10. 10. ...2014 Initiatives... ● ● ● ● Enterprise Application Development ○ Digital Marketing asset management ○ Legal Contract Management application ○ employee information site/app ○ “microsites” ○ Support.netflix.com ■ Help Center 3.0 A/V enhancements and UX simplification ○ google video chromebox / Highfive ○ plivo voip conference bridge app dvd.netflix.com stability/efficiency + PCI NERDS 3.0 ○ how can we better delight our customers? ○ Track “MTTR” -- Mean time to resolve
  11. 11. ...2014 Initiatives... ● ● ● Originals production “dailies” streaming solution OPen Source software ○ FIDO ○ PKI for zero-Trust ● HR./talent analytics ○ ATS redesign + Feature enhancements ○ jobs.netflix.com and ATS metrics Adtech infrastructure ○ potential ad server switch ■ Mediamind → DFA ○ mobile + video rtb ○ Adtech/Marketing “ops” support ■ marketing dashboard + analytics
  12. 12. How Do We Get There From Here? ● ● ● ● Loosely coupled, highly aligned goal/project tracking engaging in direct + candid communication and feedback focusing on successful outcomes ○ stepping back from the “how” and focusing on the “what” challenging the status quo ○ Moonshot Thinking ■ 10x, not 10% ○ ask “What if?” and “Why Not?”
  13. 13. Questions and Feedback

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