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Winning China's Apparel Market
1. 1Winning Chinaās Apparel Market
Winning Chinaās
Apparel Market
Chinaās apparel industry is growing rapidlyā
accompanied by some major challenges. While there
is no one-size-fits-all strategy for success, finding
the right fit will be vital.
2. 2Winning Chinaās Apparel Market
Even in the face of an expected economic slowdown, the growth of Chinaās apparel industryā
an estimated 14 percentāis likely to outpace the nationās projected 7-8 percent growth in gross
domestic product. The populationās ongoing migration to urban centers and its increased levels
of disposable income are major forces driving growth in all apparel categories (see figure 1).
A closer look reveals more details about the development of these categories over the years.
Sportswear: maturing. The early entry of global giants such as Nike dates back to the early
1980s, and spurred three decades of tremendous growth. Today the industry has emerged
from its adolescence and reached early maturity. The sportswear market has grown to about
$11 billion, with five players capturing about half the market. By 2011, Li-Ning, the eponymous
leading domestic company founded by Chinaās former Olympic gymnastics gold medalist,
had more than 8,000 sales outlets, leaving limited potential for opening more new stores.
(That same year the company experienced its first top-line shrink since its 2004 initial public
offering.) Recently, overstocks of obsolete inventory have troubled some leading companies,
especially local ones, as competition gets stiffer. The trend today is for companies to grow
by optimizing existing storesā performance rather than by opening new stores.
Casual wear: scaling. The 1990s brought more personal freedoms to China, and that was
reflected by middle-aged Chinese abandoning their work uniforms in favor of formal wear.
Todayās consumers spend more on casual wear as they embrace a more liberal lifestyle and
enjoy a wider range of brands and styles from which to choose. Within the category, fashionable
casual wear accounts for two-thirds of the casual-wear market and is projected to grow at
a 15 percent annual rate over the next three to five years. The smaller business casual-wear
subcategory is likely to experience even higher growthāabout 20 percent annuallyāthanks
to a larger customer base and wider range of choices.
Estimated market
size (2012, $ billion)
Growth forecast
(CAGR 2012-2016)
Development
stage
Stage
characteristics
Apparel
category
Menās formal
wear
Sportswear
19 ~8%-10%
11 ~10%
Maturing
Note: Sportswear excludes footwear and accessories; outdoor excludes footwear and equipment.
Sources: Company annual reports, Euromonitor; A.T. Kearney analysis
Figure 1
Stages of development for select major apparel categories
ā¢ Growth slowdown
ā¢ Intense competition
ā¢ Price wars
ā¢ Industry consolidation
Womenās
casual wear
Menās
casual wear
67 ~15%
56 ~17%
Scaling up ā¢ Rapid growth
ā¢ Fragmented marketļ¼
increased competition
ā¢ New store openings
(leaders grab market share)
Baby wear
(0-5 years)
Outdoor
5 ~20%-25%
1 ~20%-30%
Opening ā¢ Low penetration
(but increasing fast)
ā¢ Limited competition
3. 3Winning Chinaās Apparel Market
The womenās casual-wear category is more developed and competitive than menās casual
wear. Entry barriers are lower than those for sportswear, due in part to the smaller marketing
investment required up frontāin other words, expensive endorsements and sponsorships
arenāt needed to impress casual-wear consumers. Metersbonwe, a leading domestic casual-wear
player that opened its first specialty outlet in 1995, now operates more than 4,500 stores to sell
its two brands. However, brand life cycles for casual wear are shorter than for sportswear,
and success is achievable within a relatively short period of time. For example, GXG, a domestic
menswear brand launched in 2007, already ranks among the top-selling brands in many
shopping malls.
Baby wear: scaling. As urbanization continues and the one-child policy loosens up, Chinaās
urban baby population, defined as children up to five years, is expected to grow at a steady
2.1 percent annually. Together with expanding middle-class income levels and household size,
this growth is driving baby-wear market growth at a 20 percent annual rate.
The trend today is for companies
to grow by optimizing existing storesā
performance rather than by opening
new stores.
The baby-wear category is extremely fragmented, with the top five companies sharing just
7 percent of the market. Competition, obviously, is fierce. A few international players, including
Gap, Zara, H&M, Uniqlo, and even luxury brands such as Armani and Burberry, have joined the
many domestic brands that compete mainly in the middle and low-end segment, where a piece
of winter outwear sells for less than $100. Thereās also a large group of non-branded competitors
that garners a 30 to 40 percent market share. The childrenās-wear market, targeting children
up to 13 years old, is also experiencing excellent growth, with forecasts of about 20 percent
annually over the next three to five years. The network size of companies differs significantly,
depending on segment coverage and price positioning. For example, Balabala, the largest
baby-wear and childrenās-wear player, has about 3,000 retail outlets, while Yeehoo, another
leading baby-wear player, has more than 650 stores.
Outdoor: opening. Chinaās outdoor-wear market is in its infancy, with only about 5 percent
of the population engaging in outdoor sports (compared to 50 percent in the United States).
But the popularity of outdoor sports is growing steadily, and consumers also buy outdoor
apparel for everyday use, favoring their comfort and functionality. Demand, then, is up, and
companies are stepping up their efforts to meet that demand. In 2007, there were 377 outdoor-
wear brands in Chinaāthat number doubled by 2011. Most of the new players have limited
market shares, while five brands have cornered about half the market. Over the past decade
international brands such as The North Face, Columbia, Jack Wolfskin, and Northland have
been competing in similar price ranges with Chinese brands that include Ozark and Toread.
All leading players are actively expanding their sales networkāToread had about 1,200 stores
in 2012, while Columbiaās numbered about 600. The network size is still small for the vast
China market.
4. 4Winning Chinaās Apparel Market
Despite the differences in stages of development, competition is heating up in every apparel
category. Many leading players have announced ambitious expansion plans:
ā¢ Nike aims to double its sales in China by 2015
ā¢ Among its global business regions H&M expects to realize its highest growth rate of
expansion in China
ā¢ The North Face is expanding its retail outlets from its current 500 stores to 1,000 by 2015
The Challenges
A study undertaken by the Chinese Apparel Association shows that from 2000 to 2005 the
average life cycle of the top 500 domestic brands in China was just 1.5 years. This is a result
of fierce market competition combined with consumersā fast-changing tastes. Companies
adopt different growth models, reacting to different generationsā varying tastes in apparel,
especially casual wear. For example, people born in China in the 1980s enjoy more disposable
income than those only 10 years older, and had wider choices in their childhood and teen years
as Chinaās economy opened up. Meanwhile, the highly individualistic post-1990 generation
is even more aggressive in pursuing stylish dress.
The battle will be fierce when income
levels and brand awareness in smaller
cities catch up with those in megacities.
The moral of the story is this: As time goes by, loyal consumers can outgrow a brandās target
age ranges and forsake it in favor of new entrants, especially fashionable international brands,
that offer identities and styles. To meet this challenge and capture growth opportunities,
companies often launch multiple brands to cover different age groups and designs. It is important
to carefully plan and execute investments to build new brands and realize synergies in manage-
ment resources, brand awareness, cross-selling potentials, supply chains, and negotiations
with landlords.
Top players in more-developed categories have established large sales networks. For example,
Antaās 8,000-store network reaches into tier 3 and 4 cities. Other leading sportswear players, such
as Nike, have more than 6,000 stores, top casual-wear players Metersbonwe and Semir have
more than 4,500 outlets each, and Only and Vera Moda can be found in nearly every shopping
mall in China. Once the saturation point is reached, expanding the retail network to grow sales
is no longer effective; moreover, rapid network expansion, if not managed properly, can result
in both a fragmented, hard-to-control distributor base andāwhen eagerness for growth exceeds
customersā willingness to spendāinventory problems. For example, the failure of some large
sportswear companies to balance aggressive growth plans with their storesā ability to sell has
led to channels overstocked with hard-to-sell off-season products. As Chinaās macroeconomy
slowed, many apparel companies suffered sales decline in 2012, making overstocking a prevalent
issue in multiple categories. Unless the lessons of the recent past are absorbed, history is likely
to repeat itself.
5. 5Winning Chinaās Apparel Market
Boosting Brand Visibility
It is never easy to spread a brandās presence across a national market, let alone one as heteroge-
neous as Chinaās where disparity of spending power and brand awareness persists. Nevertheless,
multinationals are trying to penetrate tier 3 and 4 cities, where local players compete at lower
price points (see figure 2). Adidas and H&M, for example, have announced plans to increase their
presence in lower-tier cities by 2015. At the same time, several domestic brands are striving
to reposition themselves at higher price points to attract consumers in tier 1 and 2 cities. In 2010,
Li-Ning planned to open upgraded flagship stores in tier 1 cities, part of a series of repositioning
moves to compete with international brands. The battle will be fierce when income levels and
brand awareness in smaller cities catch up with those in megacities.
In megacities, higher rental and labor costs are squeezing retailersā margins and making it more
difficult for low-performing brands to survive. Penetrating lower-tier cities brings with it other
challenges, of which the most obvious is site selection (see figure 3 on page 6). There are often
fewer well-developed high-end commercial areas offering desirable retail formats and a good
mix of brands in tier 3 and 4 cities. Leading brands often leverage their ability to attract customers
as a bargaining chip to secure good locations with favorable lease terms.
In the era of the Internet, of course, e-commerce is an alternative means of reaching rural areas
and smaller cities, not to mention savvy consumers seeking bargainsāa natural for clearance
sales. Companies that launch online sites need to determine a supply-chain setup for covering
target geographic areas and meeting customersā service and cost needs to mitigate negative
impact on sales at brick-and-mortar stores.
Finally, the rapidly expanding fast-fashion segment has not only piqued consumer interest
in affordable, edgily fashionable clothes but is also challenging the way mass-brand players
Strengths
Local players Multinationals
Source: A.T. Kearney analysis
Figure 2
Apparel players battle for market position across cities
ā¢ Deep knowledge of local market
ā¢ Strong local government support
ā¢ Long-time relationships with local distributors
ā¢ Ideal site locations
ā¢ Flexible, able to adapt quickly
ā¢ International brands
ā¢ Management expertise
ā¢ Deep pockets and access
to capital
ā¢ Professional management
processes and systems
Weaknesses ā¢ Less depth of management capabilities
ā¢ Very little strategic branding experience
ā¢ Growth restricted to home market
ā¢ Limited access to capital
ā¢ Scarce local market and
consumer insights
ā¢ Weak government and local
market connections
ā¢ Limited presence in tier 3
and 4 cities
Defend
Dominated by
local players
Dominated by
multinationalsPenetrate
Tier 3 and 4 cities Tier 1 and 2 cities
6. 6Winning Chinaās Apparel Market
do business. Giant fast-fashion retailers Zara and H&M have entered first-tier cities and are looking
to grow quickly. Zara is well on its way to doubling its 2012 roster of more than 120 stores, with
most of the new ones to be located in cities other than Beijing and Shanghai. The company also
plans to launch an online retail channel.
A well-controlled self-owned supply chain and retail channel help Zara keep time-to-market
to as short as two weeks. The retailerās marketing strategy stresses in-store experience, and
consumers visit Zara stores more often than they do traditional mass-brand outlets. Some
leading domestic companies are trying to copy the Zara model. Metersbonwe, for example,
operates on a Zara-esque philosophy of quality fashion at an attractive price. It employs
a combination of trade-fair (70 percent) and current-season ordering (30 percent) to ensure
fast response to the latest sales trends. Similar to Zara, Metersbonwe maximizes its supply-
chain efficiency by investing heavily in logistics and information technology.
So far, however, most playersā attempts to imitate Zara have fallen short, mostly due to below-
runway-standard fashion products and sales that are too low to support large, trendy stores
in prime locations and a powerful supply chain. Some domestic companies are attempting
to switch to a pull operating model, increasing their number of annual trade fairs to follow
trends more closely. Others are increasing their percentage of same-season replenishment
or even same-season designs, requiring more robust supply chains to reduce inventory risks.
Challenges
Sources: Local government statistics bureaus; A.T. Kearney analysis
Figure 3
Site selection in lower-tier cities presents challenges
Sites
ā¢ Limited core
commercial areas
ā¢ New areas far from
city centers
ā¢ Shabby secondary
streets with little
traffic
ā¢ Changing hot
spots
Formats
ā¢ Limited openings
along main street
ā¢ Tend toward small
ā¢ Odd-shaped
Developers
ā¢ Unethical behaviors
ā¢ Misaligned profit
incentives
ā¢ Bundled deals with
unproven locations
ā¢ Unfamiliar with
retail requirements
ā¢ Limited brand
recognition
Changxing, Zhejiang ProvinceUrban disposable
income per capita
($, 2010)
ā¢ Several large shopping centers
ā¢ Mostly small storefronts
ā¢ New areas with minimal traffic
5,956
4,829
4,186
3,703
2,898
2,576
~1,500
Shenzhen
(Tier 1)
Hangzhou
(Tier 2)
Xiāan
(Tier 2)
Chengdu
(Tier 2)
Kaifeng
(Tier 3)
Changxing
(Tier 4)
Core,
mature,
high density
Secondary
streets
or centers
New
areas,
quieter
7. 7Winning Chinaās Apparel Market
Dressed for Success
As consumer preferences change, the shrewdest companies carefully review their product
design and positioning, then reposition their brandsāor launch new onesāto:
ā¢ Attract next-generation consumers
ā¢ Address brand life-cycle issue
ā¢ Cover different segments to enlarge customer base
ā¢ Increase growth potential
ā¢ Minimize risk
Esprit offers an excellent example of successful repositioning. Realizing loyal customers were
beginning to associate its brand more with purposeful dressing and less with fashionable, Esprit
repositioned itself back to its heritage of offering more self-expressive elements. New brand
campaigns, a dedicated design hub in China, and changes at the executive level, including a new
head of product and design and a new China chief executive officer, support the turnaround plan.
Backed by data-analysis tools,
a multiple-store network can share stock
and adjust in-season merchandising
to meet local market needs.
Conversely, Li-Ningās repositioning has been less than successful. In an attempt to make
its brand more appealing to the post-1990s generation of consumers the company changed
its logo and slogan, a move that analysts say alienated many loyal customers.
While many companies choose to reposition existing brands, others launch new ones. Ochirly,
a leading womenās casual-wear company, launched Five Plus to target younger consumers that
eschew the more mature Ochirly brand. Adidas has introduced its NEO line, targeting teenagers
with casual products more affordable than the flagship brand. Anta, a leading local sportswear
company, has acquired FILA to capture first-tier consumers and, in the process, learn how
to operate a leading international brand.
So we see that there are three keys to launching a new brand successfully:
1. Finding new customer segments that have synergy with an existing brand
2. Determining the right positioning in those segments, including product characteristics that
are differentiated from the mass market and that target customers will welcome
3. Assembling an experienced, knowledgeable management team
Where to invest the always important marketing dollar is another crucial factor. Leading players
often use celebrity endorsement and mass-media marketing to strengthen brand awareness
and create attractions. Typical marketing expenses range from 1 percent to 5 percent of sales.
Some international retailers, such as Zara, seek to impress consumers with best-in-class
8. 8Winning Chinaās Apparel Market
shopping experience in the best locations. Zara invests heavily in store design and decoration,
and carefully manages in-store merchandising, such as displaying menās, womenās, and childrenās
clothes in the same store, a trend being copied by shopping malls and mass-brand players. Many
brands have also started marketing themselves on social media and other online platforms.
Diversified channels help not only to capture sales but to ease inventory pressures. Backed
by data-analysis tools, a multiple-store network can share stock and adjust in-season merchan-
dising to meet local market needs. Suburban outlets and online channels selling off-season
products at discounted prices are helpful for clearing obsolete inventory. Given their mush-
rooming popularity and low cost, online channels are particularly promising for inventory
cleanupāonline sales account for as much as 10 percent of sales for some leading casual-
wear brands. It is important to note that careful site selection of factory outlets and a clear
merchandising strategy for various channels are crucial for avoiding cannibalization.
Finding the Perfect Fit
Depending on a brandās development stage and local context, companies need to select the
right country model and the right mix of store ownership and operating mode (see figure 4).
The chief-agent model is typically employed by leading international brands entering a local
market with which theyāre unfamiliar. As business grows, companies typically will take over
to increase control and improve performance. At the store level, companies choose different
levels of equity ownership in their distributor base for various strategic reasons, and the models
can evolve as business grows and the competitive landscape changes. A typical strategy
is to rely on distributors initially, then gradually increase the percentage of self-owned stores
by replacing low-performing distributors, especially in core markets.
Distributors
and franchisee
Agent Joint
venture
Subsidiary
only
Low High
Equity stake in distribution
Distributor
management
model
Implications
Source: A.T. Kearney analysis
Figure 4
Distribution model implications for stakeholders
ā¢ Typical industry
practice
ā¢ Able to balance retail
management and
distribution channel
expansion
ā¢ Advance product
purchase unnecessary
ā¢ Commission-based
sales
ā¢ Distributorās local
knowledge valuable
(for example, secure
store location)
ā¢ More control of
distribution
ā¢ Brand companies
have flexibility to
tackle inventory
issues
ā¢ Stronger retail
performance
ā¢ Large investments
ā¢ Preferred strategy
of global brands and
fast fashion retailers
Brand
Self-owned
Distributor
Brand
Self-owned
store
Agent
Normal
franchisee
Brand Brand
Subsidiary
Jointventure
Distributor
Subsidiary
Self-owned
store
9. 9Winning Chinaās Apparel Market
To smooth transitions, some companies form joint ventures, sign franchise agreements with
phasing-out terms, or hire agents in remote markets. Bestseller, which owns womenās casual-
wear brands Only and Vero Moda, leveraged its distributor base early on to expand rapidly and
increase awareness and market share. It eventually phased out distributors and took back the
retail network on its own to gain more control and maximize financial returns.
In addition to equity links, brand companies use various tools to guide operations of distributor-
owned stores. Leading players have installed unified IT systems at almost all retail outlets to
ensure sales and inventory transparency. These companies analyze transaction and inventory
data to facilitate stock-pooling and help decide on the next seasonās designs and discounts.
Weāre also seeing another trend in Chinaās apparel industry. Traditionally, brands have allowed
distributors and subsidiaries to order whatever they expect to be best-selling items. Leading
brands have started to provide guidance in ordering, such as bundling stock-keeping units to
build consistency in different outlets by displaying a complete set of merchandising, a move
that also eases supply-chain planning pressures.
Truth be told, there is no one-size-fits-all strategy for success in Chinaās apparel market. Its
unprecedented growth over recent years is expected to double over the next decade, but of
course that doesnāt guarantee that every player will succeed. Established and aspiring players
that rethink their strategy, and perhaps reinvent their brands, will be best placed to win a share
of Chinaās burgeoning apparel market.
Authors
Sherri He, partner, Shanghai
sherri.he@atkearney.com
Jason Li, consultant, Shanghai
jason.li@atkearney.com
Grace Ling, consultant, Shanghai
grace.ling@atkearney.com