1. Academic Survey
Center for Supply Chain Research
(Smeal – Penn State)
Customer Service
Global Trade Compliance
Sales and Operations
Transportation
Cranfield University (School of
Management)
Survey on Supply Chain Alignment &
CAPS Research (with Arizona State Shared Services Center Benchmarking Metric
Report 2007 eProcurement Benchmarking
eSourcing and
Metric Report 2007
Supplier Diversity Programs Benchmarking
IT Market Basket October 2007
Cross Industry Metric Report October 2007
Semiconductor 2007
Petroleum 2007
Office Supplies Market Basket August 2007
Mining Metals 2007
Investment Recovery 2007
Utilities 2007
Aerospace/Defense 2007
MRO Goods Market Basket May 2007
Diversified Foods/Beverages 2007
Summary Report of Cross-Industry Standard
Benchmarks
The Supply Chain and Logistics
Institute (Georgia Tech)
Third Party Logistics Study
Commercial
Aberdeen Group Various quot;Channelsquot;
Supply Chain and Logistics Research
Manufacturing Research
Procurement and Supply Research
Product Innovation Research
Retail Research
Sales and Marketing Research
Service Research
AMR Benchmark Analytix Service
Supply Chain
APQC
Procurement
Logistics
Supply Chain
Product Development
2. Innovation
ARC Advisory Group
Production and Automation (Manufacturing -
Process Industry)
The Benchmarking Exchange
Various (Ad Hoc)
Booz Allen Hamilton
Global Innovation 1000
Deloitte
Global Benchmark Study
Eye for Transport
Transportation and 3PL Reports
Icognitive Pte, Ltd.
Supply Chain (Southeast Asia & China)
Performance Measurement Group LLC
(PMG)
Supply Chain
Product Innovation
The MPI Group
Census of Manufacturers
National Association of Manufacturers
NAM / Fortune Manufacturing Index
National Retail Federation
Retail Industry Indicators
State of Retailing Online
Port Tracker
Retail Horizons
SAP / America's SAP User Group
Finance
Supplier Relationship Management (SRM) and Procurement
Total Cost of Ownership (TCO)
Supply Chain Planning (SCP)
Manufacturing
New Product Development and Introduction
Customer Contact Centers
Business Intelligence (BI) and Analytics
Warehouse Management
Transportation Management
Order to Cash
Contract to Cash
Government
European Commission (Eurostat)
Various economic and trade
United States (US-STAT Department of
Commerce)
Various economic and trade
Press and Media