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Academic                                  Survey
Center for Supply Chain Research
(Smeal – Penn State)
                                    Customer Service
                                    Global Trade Compliance
                                    Sales and Operations
                                    Transportation
Cranfield University (School of
Management)
                                    Survey on Supply Chain Alignment &
CAPS Research (with Arizona State   Shared Services Center Benchmarking Metric
                                    Report 2007 eProcurement Benchmarking
                                    eSourcing and
                                    Metric Report 2007
                                    Supplier Diversity Programs Benchmarking
                                    IT Market Basket October 2007
                                    Cross Industry Metric Report October 2007
                                    Semiconductor 2007
                                    Petroleum 2007
                                    Office Supplies Market Basket August 2007
                                    Mining Metals 2007
                                    Investment Recovery 2007
                                    Utilities 2007
                                    Aerospace/Defense 2007
                                    MRO Goods Market Basket May 2007
                                    Diversified Foods/Beverages 2007
                                    Summary Report of Cross-Industry Standard
                                    Benchmarks
The Supply Chain and Logistics
Institute (Georgia Tech)
                                    Third Party Logistics Study
           Commercial
Aberdeen Group                      Various quot;Channelsquot;
                                    Supply Chain and Logistics Research
                                    Manufacturing Research
                                    Procurement and Supply Research
                                    Product Innovation Research
                                    Retail Research
                                    Sales and Marketing Research
                                    Service Research
AMR Benchmark Analytix Service
                                    Supply Chain
APQC
                                    Procurement
                                    Logistics
                                    Supply Chain
                                    Product Development
Innovation
ARC Advisory Group
                                        Production and Automation (Manufacturing -
                                        Process Industry)
The Benchmarking Exchange
                                        Various (Ad Hoc)
Booz Allen Hamilton
                                        Global Innovation 1000
Deloitte
                                        Global Benchmark Study
Eye for Transport
                                        Transportation and 3PL Reports
Icognitive Pte, Ltd.
                                        Supply Chain (Southeast Asia & China)
Performance Measurement Group LLC
(PMG)
                                        Supply Chain
                                        Product Innovation
The MPI Group
                                        Census of Manufacturers
National Association of Manufacturers
                                        NAM / Fortune Manufacturing Index
National Retail Federation
                                        Retail Industry Indicators
                                        State of Retailing Online
                                        Port Tracker
                                        Retail Horizons
SAP / America's SAP User Group
                                        Finance
                                        Supplier Relationship Management (SRM) and Procurement
                                        Total Cost of Ownership (TCO)
                                        Supply Chain Planning (SCP)
                                        Manufacturing
                                        New Product Development and Introduction
                                        Customer Contact Centers
                                        Business Intelligence (BI) and Analytics
                                        Warehouse Management
                                        Transportation Management
                                        Order to Cash
                                        Contract to Cash
              Government



European Commission (Eurostat)
                                        Various economic and trade
United States (US-STAT Department of
Commerce)
                                        Various economic and trade
            Press and Media
Industry Week
                Census of Manufacturers

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Supply And Value Chain Benchmark Programs Update

  • 1. Academic Survey Center for Supply Chain Research (Smeal – Penn State) Customer Service Global Trade Compliance Sales and Operations Transportation Cranfield University (School of Management) Survey on Supply Chain Alignment & CAPS Research (with Arizona State Shared Services Center Benchmarking Metric Report 2007 eProcurement Benchmarking eSourcing and Metric Report 2007 Supplier Diversity Programs Benchmarking IT Market Basket October 2007 Cross Industry Metric Report October 2007 Semiconductor 2007 Petroleum 2007 Office Supplies Market Basket August 2007 Mining Metals 2007 Investment Recovery 2007 Utilities 2007 Aerospace/Defense 2007 MRO Goods Market Basket May 2007 Diversified Foods/Beverages 2007 Summary Report of Cross-Industry Standard Benchmarks The Supply Chain and Logistics Institute (Georgia Tech) Third Party Logistics Study Commercial Aberdeen Group Various quot;Channelsquot; Supply Chain and Logistics Research Manufacturing Research Procurement and Supply Research Product Innovation Research Retail Research Sales and Marketing Research Service Research AMR Benchmark Analytix Service Supply Chain APQC Procurement Logistics Supply Chain Product Development
  • 2. Innovation ARC Advisory Group Production and Automation (Manufacturing - Process Industry) The Benchmarking Exchange Various (Ad Hoc) Booz Allen Hamilton Global Innovation 1000 Deloitte Global Benchmark Study Eye for Transport Transportation and 3PL Reports Icognitive Pte, Ltd. Supply Chain (Southeast Asia & China) Performance Measurement Group LLC (PMG) Supply Chain Product Innovation The MPI Group Census of Manufacturers National Association of Manufacturers NAM / Fortune Manufacturing Index National Retail Federation Retail Industry Indicators State of Retailing Online Port Tracker Retail Horizons SAP / America's SAP User Group Finance Supplier Relationship Management (SRM) and Procurement Total Cost of Ownership (TCO) Supply Chain Planning (SCP) Manufacturing New Product Development and Introduction Customer Contact Centers Business Intelligence (BI) and Analytics Warehouse Management Transportation Management Order to Cash Contract to Cash Government European Commission (Eurostat) Various economic and trade United States (US-STAT Department of Commerce) Various economic and trade Press and Media
  • 3. Industry Week Census of Manufacturers