10 tips for leading a team
By PJ STEVENS Published 30th Aug 2013
Here are ten tips for leaders which will help them to lead a team.
1. Be clear about what needs to be done.
It is essential to be absolutely clear about what your team must do and how it
fits into the overall objectives of your company. You need to understand what
success will look like, both in terms of written KPIs (Key Performance
Indicators) and an intuitive grasp of the nature of success.
2. Communicate what needs to be done with clarity.
In some cases you need to develop a very clear communication style and avoid
the temptation to add to, embellish or be too relaxed (jokey). Decide what you
need to communicate and then say it, with as little deviation as possible. There
is time for having fun and being relaxed; when you are communicating key
information it is not that time. Tell people exactly what you expect of them.
3. Passionately believe in your vision.
Passion is overused in business and there are many who don't like to see the
word. However, when you have decided on your objectives people want to see
commitment and consistency and not someone who is wavering and doubtful.
4. Build a team that shares your vision.
Pick the right people for the tasks which are key to the goal. Communicate
openly and effectively with those people. Allow for sufficient time to meet and
discuss progress, blocks and whether team members are happy. Regularly
remind people of the mission and what each team member needs to achieve to
be successful.
5. Listen to your team members and respect their skills.
Listen to what your team members say and keep an open mind about what is
important. If you have done well in choosing your people to match the tasks you
will have a team of experts. Many of them will know more about their specific
area than you do, so respect their skills and expertise. It takes a lot of confidence
to accept someone as more knowledgeable about something than you are, but it
earns a lot of respect.
6. Keep everyone informed and motivated.
One of the greatest demotivators is the sense that your work is not achieving
anything meaningful. Make sure you have good measurement and feedback in
place so you can tell your team that they are doing a good job and that you are
on target to achieve your goals, or that you all need to up the game if that isn't
the case. It's easier to motivate people when things are going well, but it's when
things are going less well that teams need motivation the most. Always let your
team know that you believe in them.
7. Work harder than anyone else.
Everyone looks to their leaders to set the example. If you are late in and only
care about getting home early you will create a culture within your team in
which those of a similar ilk will emulate you and those who prefer to work
harder start to lose respect for the culture. The team leader has to set the
example that they expect others to follow.
8. Keep your problems to yourself.
Some work related problems need to be shared because the team may need to
work together to solve them. However, generally speaking, you should keep
your problems to yourself as much as possible, particularly personal problems.
A leader's role is to help their team members through their problems. This is
why it is often said that it's lonely at the top. If you're particularly needy then
leadership may not be for you.
9. Don't be afraid to be ruthless.
Sometimes a leader needs to be ruthless for the good of everyone. If a team
member has gone off track they need to be put back on track without delay. If
someone has become destructive then it is a very dangerous situation.
Destructive people can be highly motivated and engaging and if you have them
in the team they can contaminate other team members. If you have this situation
you may need to be ruthless and to do it quickly.
10. Celebrate success.
Successful teams celebrate regularly. It is motivating and keeps the energy
levels high. In some cases a leader will have to be creative in order to find
something to celebrate about and it's important not to be trite. However, failure
can spiral into a situation where the team is demotivated and starts to lose every
game that they play. A celebration can be like a ladder, taking the team up to a
more motivated place where the luck seems to change.
Leadership is not easy and it is not for everyone. You have to work at it
consistently and with clear focus.