ICT role in 21st century education and its challenges
Avandel Delivers Salesforce.com CRM Success
1. 5
Avandel Appexchange
apps
> 500
Custom Force.com application built
> 10000
Salesforce users served
> 15 PDO
Appexchange apps built for others
> 200
Many years of total project
experience
> 40
Certified Developers
> 100
Salesforce Customers
> 10
Countries served
> 50
Employees
We are a team of innovators,
consultants and Salesforce certified
developers who build solutions in and
around the cloud.
www.avandel.com
15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com
2. WHAT WE DO?
● Strategic CRM Consulting
● ISV Appexchange Solutions
● Custom Application Development
● System Integration
● Training and Support Services
● Salesforce Implementation Projects
We Help Organizations
Win More Business And
Reach Scalability At
Minimal Cost
ENTERPRISE
CLOUD COMPUTING
3. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
ARE YOU READY TO MAKE THE CHANGE
to the SALESFORCE.COM cloud platform?
connected
EMPLOYEES
connected
SERVICE
connected
SALES
connected
MARKETING
connected
PRODUCTS
connected
CUSTOMERS
Serve Customers
Everywhere
Sell 1:1 from
Anywhere
Market 1:1 in the
Digital World
Connect Customers
Everywhere
4. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
This is why builds apps on Salesforce : It is easier.
No Hardware No Software
Fast Time To Value
Easy to Build & Customize
Extend Your Success To Any App
Automatic Upgrades Scalability Trusted, Proven Infrastructure
Social Built-in Mobile Customer Success
3 Major Releases/Year Instantly Add People & Apps Secure, Reliable, 100% Transparent
Collaborate Across Entire Company Any Device, Any App Business Model for Success
5. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Avandel Apps : We Integrate with Anything using Salesforce APIs
6. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Mobile : We Publish Next Generation Mobile Apps
7. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Your Employees : Experience Apps on Any Any Device
8. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Avandel Apps Works With
These Too
Avandel Has 100+ Of
These References
9. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Stop Using Internal Email!
● All Avandel Apps are Chatter
enabled and integrated
● Business Data - Context Sensitive
● Collaborate on Any Record
● Workflow Integrated into Feed
● Use Groups, Real-Time Data
10. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
SALESFORCE POWERED
AVANDEL SOLUTIONS Power Marketing Tool To Steer Your Drip
Marketing Campaigns
Complete Order Management Solution
For Industries With Complex Business Process
Mobile Inspection App To Keep Your Facilities And
Equipment Reliable And Safe
Project Control Process Tool Based on a Structured Approach To
Planning, Cost Collection and Performance Measurement
Complete Marina Management Application
Integrated with all Sales, Marketing, Service, Facility Operations
Avandel Accelerates Force.com App Building and Rollout
Online surveys and polls management app from customer satisfaction research to course evaluation,
from vendor scoring to employee performance reviews
11. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
A New and Effective Way of DRIP MARKETING
CORE FUNCTIONALITIES
● Drip Campaigns
● Marketing & Ad Management
● Campaign Management
● Landing Pages & Registration
● Google Adwords for Ad Management
Marketing & Ad Management
Drip THIS! is a powerful marketing tool to steer your drip marketing campaigns. You can nurture your customers, subscribers
or prospects over time by sending out messages at regular intervals or whenever a change occurs in in their status. Drip THIS!
is your unparalleled application lifting you to the cloud.
Click Here To Read Details
12. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
FEATURES
● Inspections
● Safety Management
● Asset & Facility Management
● Survey Management
● Compliance Management
● Quality Assurance
Cloud Based Mobile Inspection Application
Inspect THIS! is the key mobile survey app to keep your facilities and equipment reliable and safe. Different
types of assets used by cleaning, support, property, catering or security services within a single facility or
distributed workplaces can be inspected and tracked easily with Inspect THIS!
Click Here To Read Details
13. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Built For Project People By Project People
FEATURES
● Capture and Proposal Wins
● Earned Value Management
● Agile Methodology
● Waterfall Methodology
● Hybrid Methodology
● Work Breakdown Structures
● RFP Issue and Response Management
● Time Management
Propose
Deliver
Manage
Collaborate Allocate
Contract
Initiate
Life Cycle Of a Project
Earned Value Management (EVM) is a project control process, based on a structured approach to planning, cost collection and
performance measurement. Earn THIS! is an EVM tool to monitor your project’s performance. Built on Force.com; Earn THIS!
is a user-friendly tool to plan, manage scope, measure your time and cost all in a cloud computing environment.
Click Here To Read Details
14. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Cloud Based Decision Support System
● Ansera offers a wide range of professional services including
implementation, custom development, training, and support – all
available to meet your specific business requirements.
● Ansera’s enterprise-grade platform and cloud-based technology
deliver comprehensive performance, availability, and scalability.
● Ansera offers a wide range of professional services for a complete
medical decision support solution.
● Ansera’s Agile methodology, needs assessment, design and
development, integration, migration, testing, training, and user
acceptance procedures ensure delivery on time and on budget.
● Ansera’s Salesforce platform enables easy user configuration,
enriched with workflows, task lists, security settings, data storage,
and reporting.
Click Here To Read Details
15. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
ERP for the Retail Sector, Manufacturers, Distributors
and Wholesalers
Order THIS! is the complete order management solution for industries with complex business processes. All your employees,
dealers and suppliers can work on an integrated platform anywhere, anytime, almost on any device in the Cloud.
Purchase Orders
Sales Orders
Multi-Warehouse
Invoices
Customer History
Reports & Analytics
Supplier History
Sales Promotion Management
Batch Orders
FEATURES
Product Images
Sales Channels Integrations
Order History
Route Management
Partial Fulfilled Orders
Descriptive Dashboard
Customer Support
Inventory List
Click Here To Read Details
16. 15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
Complete Marina Management Application
FEATURES
● Sales Operations
● Marina Operations
● Facility & Assets Management
● Residential Rental
● Financial Operations
● Marketing Operations
Click Here To Read Details
17. MILESTONES
Plan&Req Elicitation Solution & Data Design Implementation & Testing Deployment & Roll-Out
Kick Off
Project Planning
Business Process Review
CRP (1)
Business Review Validation
Design Workshop
Solution Design
Data Migration Strategy
Data Mapping
CRP (2)
Business Review Validation
Config-Customization Validation
CRP (3)
Final Implementation
System Integration Training
User Acceptance Training
Prepare for User Training
Product Migration
Roll-Out
Training
Data Load Sandbox
Data Load Production
15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
AVANDEL PROJECT
MANAGEMENT
18. What We Deliver?
15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com
● Salesforce AppExchange apps
● Custom Salesforce Platform
applications
● CRM - Sales Cloud and Service Cloud
implementations
● Mobile device custom applications
● System integration projects
● ERP & BI projects
● 7/24 Support and adequate training
Project References
www.avandel.com
19. CLOUD BASED SAAS IS MORE FLEXIBLE AND SCALEABLE
Software As A Service (or SaaS) is a way of delivering applications over
the Internet—as a service. Instead of installing and maintaining
software, you simply access it via the Internet, freeing yourself from
complex software and hardware management.
SaaS customers have no hardware or software to buy, install, maintain,
or update. Access to applications is easy: You just need an Internet
connection.
No Vendor Lock-in
Because SaaS applications are subscription based, customers can always
choose not to renew if they’re dissatisfied, making providers more
accountable.
No Large Up-Front Investment
With SaaS applications, customers avoid the large initial investment in
an IT infrastructure and the day-to-day responsibility of maintaining
that infrastructure.
No Maintenance Headaches
SaaS customers all share the same provider infrastructure, which
centralizes administration and updates. Plus, integration is simpler
because there’s no need to support several platforms and multiple
versions.
No Steep Learning Curve
SaaS applications use a familiar Internet interface, so customers expect
the ease of use and constant innovation of the consumer Web, helping
to drive adoption.
No Outdated Solutions
SaaS applications are innovating at a rapid rate because developers are
focused on what’s next rather than on maintaining numerous versions
of old code. SaaS vendors use the same technology architecture as the
best consumer Web: companies like eBay, Google, and Yahoo!, which
enables the same levels of continuous innovation.
15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com
20. CLOUD IS MORE SECURE AND MORE COMPLIANT
Secure transmission and sessions
Connection to the Salesforce environment is via SSL 3.0/TLS 1.0, using
global step-up certificates from Verisign, ensuring that our users have a
secure connection from their browsers to our service
Individual user sessions are identified and re-verified with each
transaction, using a unique token created at login
Network protection
Perimeter firewalls and edge routers block unused protocols
Internal firewalls segregate traffic between the application and
database tiers
Intrusion detection sensors throughout the internal network report
events to a security event management system for logging, alerts, and
reports
A third-party service provider continuously scans the network externally
and alerts changes in baseline configuration
Disaster Recovery
The Salesforce service performs real-time replication to disk at each
data center, and near real-time data replication between the
production data center and the disaster recovery center
Data are transmitted across encrypted links
Disaster recovery tests verify our projected recovery times and the
integrity of the customer data
Backups
All data are backed up to tape at each data center, on a rotating
schedule of incremental and full backups
The backups are cloned over secure links to a secure tape archive
Tapes are not transported offsite and are securely destroyed when
retired
15635 Alton Parkway Suite 295
Irvine CA 92618 | +1 949 275 2703 | info@avandel.com www.avandel.com