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Ethics of Big
Data

© Tieto Corporation

Week of Robotics
Helsinki, Finland
November 28, 2013

Matti Vesala
Vice President
Tieto,
matti.vesala@tieto.com
Public

Big Data
• Definition of Big Data
evolves with the
development of technology
• Big Data is data big enough
to raise practical rather than
merely theoretical concerns
about ethics
• We‟ve never been there
before; massive amounts of
data and capability to
analyze it with an unknown
impact!
• Can‟t analyze without
impacting
Source: Davis & Patterson (2012): Ethics of Big Data
© Tieto Corporation
Public

Big Data and Robotics
• Internet of Things or
Industrial Internet as the
foundation of all knowledge,
instead of AI within a robot
• Big Data clusters, analytics
and APIs are the brain and
nervous system for the
robots
• A robot turns digital
knowledge into physical
actions
• Not just watching and
knowing, but acting…
Source: http://blogs.sap.com/innovation/innovation/robotics-future-internet-things-0555335#.UpGqeD1W2Ro.twitter
3

© Tieto Corporation

2013-11-22
Public

You are a data source
• How much data you produce
every day, how much data
”things” produce every day
that relate to you.
• Unstructured data and
seemingly irrelevant pieces
of information
• ”Data can be either useful or
perfectly anonymous, but
never both.” ~ Paul Ohm
• Big data itself, like all
technology, is ethically
neutral. The use of big data,
however, is not.
Source: Davis & Patterson (2012): Ethics of Big Data
4

© Tieto Corporation

2013-11-22
Public

Do you feel it, the Big Data?
• Can you tell when your
behaviour is changed by
someone using Big Data?
• Imagine how many
organizations the trail of your
data exhaust touches in a
single day (Case Walmart)
• Even a simplest transaction
generates data that is
transferred, processed or
stored by several parties
• Should you be aware of this?
• Should you allow being
impacted by this?
5

© Tieto Corporation

2013-11-22
Public

Giving control to Big Data?
• Targeted advertising,
suggestion, adaptation,
persuasion – acceptable
when done by a human?
• Big Data processes can
predict your behaviour
accurately
• Risk of mislabeling,
discrimination
• ”Consumer of the future will
be increasingly mediated
and companies increasingly
empowered to capitalize that
mediation”
Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart
6

© Tieto Corporation

2013-11-22
Public

Doing the necessary?
• Life saving decisions out of
control for human reflexes or
senses
• Predictive analysis, up to the
level of Minority Report
• Our life is depending on
robots already today, how
much more we are willing to
allow

7

© Tieto Corporation

2013-11-22
Public

Framework of Big Data ethics
• Identity
•

Online <> Offline

• Privacy
•
•

Access control
Transparency

• Ownership
•
•
•

”IPR”
Transfer of ownership
Opt-out

• Reputation
•
•
•

Trustworthiness
Ways to use data
How we are perceived and judged
by using data – be fair

Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart
Source: Davis & Patterson (2012): Ethics of Big Data.
Source: http://venturebeat.com/2013/11/18/the-ethics-of-big-data-a-council-forms-to-help-researchers-avoid-pratfalls/
8

© Tieto Corporation

2013-11-22
Public

To share or not to share?
• Someone drawing interesting
conclusions about you is
ethically ok for most of us, for
our own benefit
• How about someone sharing
these conclusions?
• No? Then what should a
pharmaceutical company do?
Not to share might cost
someone‟s life
• “Knowledge, once gained,
cannot be undone. Even
deciding not to do anything with
the knowledge is a decision
with consequences already.”
Source: http://www.ft.com/cms/s/0/105e30a4-2549-11e3-b349-00144feab7de.html#ixzz2lN7ZWFZx
9

© Tieto Corporation

2013-11-22
Public

Who sets the Code of Conduct
• Ethical debate: what is
„appropriate‟ and what is „not
appropriate‟ for your
organisation and for others
• This is normative and
subjective in nature
• Ethical debate results in
values, then actions
• How you use Big Data in
your organization or in your
services should demonstrate
your values (Case Walmart)
• What are robots‟ values?
Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart
Source: Davis & Patterson (2012): Ethics of Big Data
10

© Tieto Corporation

2013-11-22
Public

Values in action

11

© Tieto Corporation

2013-11-22
Public

The Notorious EULA
• ”Our robot has been
designed and programmed
to save your life. To do this
we analyze everything to
create model of you.
However, if you die, we are
not responsible.”
• It takes a month in a year to
read through all the EULA‟s
of the products and services
we buy
• With EULA, the biggest
ethical risk is the neglectful
user… next, next, I agree
12

© Tieto Corporation

2013-11-22
Public

The Evil

The Good

?
Images: villains.wikia.com, it.wikipedia.com, souloftheplot.wordpress.com, fanpop.com
13

© Tieto Corporation

2013-11-22
Public

Yes, we need to talk about it…
• Private sector (global)
supergiants will use their Big
Data capabilities no matter what
• Public sector data warehouses
becoming increasingly open for
access
• User generated data is already
out of hands
• In 2008 there were more
”things” using Internet than
there were ”humans”
• We are not anymore aware of
how our daily life is impacted by
Big Data processes
• Robots will make all this
physical
14

© Tieto Corporation

2013-11-22
Public
Image: yle.fi
15

© Tieto Corporation

2013-11-22
16
2013-11-22

© Tieto Corporation

Public

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Ethics of Big Data

  • 1. Public Ethics of Big Data © Tieto Corporation Week of Robotics Helsinki, Finland November 28, 2013 Matti Vesala Vice President Tieto, matti.vesala@tieto.com
  • 2. Public Big Data • Definition of Big Data evolves with the development of technology • Big Data is data big enough to raise practical rather than merely theoretical concerns about ethics • We‟ve never been there before; massive amounts of data and capability to analyze it with an unknown impact! • Can‟t analyze without impacting Source: Davis & Patterson (2012): Ethics of Big Data © Tieto Corporation
  • 3. Public Big Data and Robotics • Internet of Things or Industrial Internet as the foundation of all knowledge, instead of AI within a robot • Big Data clusters, analytics and APIs are the brain and nervous system for the robots • A robot turns digital knowledge into physical actions • Not just watching and knowing, but acting… Source: http://blogs.sap.com/innovation/innovation/robotics-future-internet-things-0555335#.UpGqeD1W2Ro.twitter 3 © Tieto Corporation 2013-11-22
  • 4. Public You are a data source • How much data you produce every day, how much data ”things” produce every day that relate to you. • Unstructured data and seemingly irrelevant pieces of information • ”Data can be either useful or perfectly anonymous, but never both.” ~ Paul Ohm • Big data itself, like all technology, is ethically neutral. The use of big data, however, is not. Source: Davis & Patterson (2012): Ethics of Big Data 4 © Tieto Corporation 2013-11-22
  • 5. Public Do you feel it, the Big Data? • Can you tell when your behaviour is changed by someone using Big Data? • Imagine how many organizations the trail of your data exhaust touches in a single day (Case Walmart) • Even a simplest transaction generates data that is transferred, processed or stored by several parties • Should you be aware of this? • Should you allow being impacted by this? 5 © Tieto Corporation 2013-11-22
  • 6. Public Giving control to Big Data? • Targeted advertising, suggestion, adaptation, persuasion – acceptable when done by a human? • Big Data processes can predict your behaviour accurately • Risk of mislabeling, discrimination • ”Consumer of the future will be increasingly mediated and companies increasingly empowered to capitalize that mediation” Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart 6 © Tieto Corporation 2013-11-22
  • 7. Public Doing the necessary? • Life saving decisions out of control for human reflexes or senses • Predictive analysis, up to the level of Minority Report • Our life is depending on robots already today, how much more we are willing to allow 7 © Tieto Corporation 2013-11-22
  • 8. Public Framework of Big Data ethics • Identity • Online <> Offline • Privacy • • Access control Transparency • Ownership • • • ”IPR” Transfer of ownership Opt-out • Reputation • • • Trustworthiness Ways to use data How we are perceived and judged by using data – be fair Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart Source: Davis & Patterson (2012): Ethics of Big Data. Source: http://venturebeat.com/2013/11/18/the-ethics-of-big-data-a-council-forms-to-help-researchers-avoid-pratfalls/ 8 © Tieto Corporation 2013-11-22
  • 9. Public To share or not to share? • Someone drawing interesting conclusions about you is ethically ok for most of us, for our own benefit • How about someone sharing these conclusions? • No? Then what should a pharmaceutical company do? Not to share might cost someone‟s life • “Knowledge, once gained, cannot be undone. Even deciding not to do anything with the knowledge is a decision with consequences already.” Source: http://www.ft.com/cms/s/0/105e30a4-2549-11e3-b349-00144feab7de.html#ixzz2lN7ZWFZx 9 © Tieto Corporation 2013-11-22
  • 10. Public Who sets the Code of Conduct • Ethical debate: what is „appropriate‟ and what is „not appropriate‟ for your organisation and for others • This is normative and subjective in nature • Ethical debate results in values, then actions • How you use Big Data in your organization or in your services should demonstrate your values (Case Walmart) • What are robots‟ values? Source: Consumers, Big Data and Online Tracking in the Retail Industry: A Case Study of Walmart Source: Davis & Patterson (2012): Ethics of Big Data 10 © Tieto Corporation 2013-11-22
  • 11. Public Values in action 11 © Tieto Corporation 2013-11-22
  • 12. Public The Notorious EULA • ”Our robot has been designed and programmed to save your life. To do this we analyze everything to create model of you. However, if you die, we are not responsible.” • It takes a month in a year to read through all the EULA‟s of the products and services we buy • With EULA, the biggest ethical risk is the neglectful user… next, next, I agree 12 © Tieto Corporation 2013-11-22
  • 13. Public The Evil The Good ? Images: villains.wikia.com, it.wikipedia.com, souloftheplot.wordpress.com, fanpop.com 13 © Tieto Corporation 2013-11-22
  • 14. Public Yes, we need to talk about it… • Private sector (global) supergiants will use their Big Data capabilities no matter what • Public sector data warehouses becoming increasingly open for access • User generated data is already out of hands • In 2008 there were more ”things” using Internet than there were ”humans” • We are not anymore aware of how our daily life is impacted by Big Data processes • Robots will make all this physical 14 © Tieto Corporation 2013-11-22
  • 15. Public Image: yle.fi 15 © Tieto Corporation 2013-11-22