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Webinar
• Overview of "What's New" on Traveler
Jan Kenney - IBM

Market Segment Manager Messaging & Collaboration

• Traveler Monitoring: The Biggest Challenges
Jeffrey O'Halloran - BitRay Consulting
Principal Consultant &
President of the New England Lotus User group

• Demonstration of GSX’s Solution for Traveler
Adam Chadderdon – GSX Solutions
US Channel Manager

GSX Solutions© 2013

2
IBM Notes Traveler 9x Overview and What's New!
October 29, 2013
Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile


Click to add text

© 2013 IBM Corporation
Agenda
■

Overview of IBM Notes Traveler

■

What's New in IBM Notes Traveler 9/9.0.1

■

Resources

2

|

© 2013 IBM Corporation
Overview of IBM Notes Traveler
■

In market since 2008!

■

Automatic wireless delivery of IBM
Domino®
─ Email and PIM Data
─ Device security settings

■

2-way synchronization

■

Over the air client or profile installation

■

Uses native device applications where
applicable, for best integration

■

Works over all wired / wireless
connections (CDMA, GPRS, GSM, WiFi,
etc.)

■

Administration support for device security
policies and remote wipe

■

It Just Works!
3

|

© 2013 IBM Corporation
Agenda
■

Overview of IBM Notes Traveler

■

What's New in IBM Notes Traveler 9/9.0.1

■

Resources

4

|

© 2013 IBM Corporation
IBM Notes Traveler 9 – What's New?
■

Shipped March 2013

■

To Do sync support for Notes Traveler for Andriod and Apple iOS.

■

Updated device support for Windows Phone, Windows Tablets and Blackberry
10 devices connecting to IBM Notes Traveler.

■

Updated server OS support. IBM Notes Traveler supports IBM in addition to
Windows and Linux servers.

|

© 2013 IBM Corporation
IBM Notes Traveler 9.0.1 – What's New?
■

IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013

■

Online meeting support (click link directly from invitation and attend!)

■

Set Out-of-Office status while on-the-go from your iOS or
Android mobile device

■

Calendar enhancements:

─ View calendar conflicts before accepting invitations
─ Add meeting details to calendar entries
■

Security enhancements:
─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices
─ New policy controls for attachment handling

■

Like iOS and Android, attachments and inline images are now supported on Windows
Phone/RT platforms
6

|

© 2013 IBM Corporation
Resources
■

IBM Notes Traveler Product Documentation
─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation

■

IBM Notes Traveler Red Wiki
─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks

■

IBM Notes Traveler Support FAQ
─ http://www.ibm.com/support/docview.wss?uid=swg21450615

■

IBM Notes Traveler Companion FAQ
─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ

■

IBM Notes Traveler Support Community
─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd
eca04-36b9-441b-a27a-a82c1eb05a4a

■

IBM Notes Traveler Detailed System Requirements
─ https://www.ibm.com/support/docview.wss?uid=swg27007909

■

IBM Notes Traveler Recommended Maintenance Levels
─ http://www.ibm.com/support/docview.wss?uid=swg24019529
7

|

© 2013 IBM Corporation
About Me

Jeffrey M. O’Halloran
Principal, BitRay Consulting
•
•
•
•
•

Co-Founder of BitRay Consulting LLC
President of NELotus User Group
IBM Notes/Domino since 1992
IBM Certified Advanced Application
Developer
10+ Years in IT Management
Agenda

BitRay Consulting at a glance
Challenges Monitoring Traveler

Visibility and Awareness
Understanding Issues
Corrective Actions
BitRay Consulting at a glance
•

BitRay Consulting Established in 2009

•

Headquartered in Lowell MA



IBM Business Partner



Industries




Microelectronics Manufacturing



Transportation





Pharmaceutical

Retail

Core Competencies


Enterprise Content Management



Cross-Vendor System Integration



Data Migration



Web Applications/Portals



Mobile
Challenges Monitoring IBM Notes Traveler

•

Simple Installation

•

IBM Notes Traveler “Just Works”

•

Much of Complexity is Hidden

•

Monitoring IBM Notes Traveler Service
Levels
•

Underlying Components

•

External Dependencies

•

User Experience
Visibility and Awareness

•

What to Monitor
•

•

Clients

•

Traveler Server

•

•

Related External Systems

Sync Process

How to Monitor
•

Domino Admin Client (Non-HA)

•

Web-based Admin Interface

•

Server Console

•

Monitoring Tool
Understanding Issues – Console Commands

•

Is It On?
•

•

Users
•

•

“Tell Traveler User”

Status
•

•

“Show Tasks”

“Tell Traveler Status”

Statistics
•

“Tell Traveler Stat Show”
Corrective Actions

•

Maximize memory

•

HTTP thread allocation

•

Traveler thread pools

•

Monitor for database fragmentation

•

Distribute Users

•

Be aware of external factors
Summary

More than a server task

Monitor the Components that Matter
Tell Traveler Stat Show
Take Action Early
About Me

• Adam Chadderdon
• US Channel Manager
• GSX Solutions Inc.
Agenda

GSX Solutions at a glance
GSX Monitor & Analyzer for IBM Notes Traveler
Live demonstration

Questions and Answers
GSX Solutions
• Founded in 1996
• IBM Business Partner for 17 years

• Headquartered in Switzerland, with Offices in the USA,
China and France
• Specialized in Messaging and Collaboration Environment
supervision
• IBM Connect 2014 in Orlando in January and also in Japan

3
4
Monitoring Capabilities
IBM Notes Traveler Service Availability, Server Tasks & Servlets
New! IBM Notes Traveler High Availability

New! IBM Notes Traveler Mail Routing

Key IBM Notes Traveler Statistics
Server Up/Down & Server Access Time
Message Flow statistics
Device synchronizations
User Information & Device Information

Real-Time Graphs
Specific IBM Notes Traveler Reports & Trends
5
6
Free Trial Version
30 days
Full features
Up to 15 servers

Unlimited users

7
@GSX_Solutions
Friend of GSX
GSX-Solutions Like page

Blog

www.gsx.com/blog

GSX Solutions HQ
EMEA

GSX Solutions
America

GSX Solutions
Asia

Geneva, Switzerland

Boston, USA

Shanghai, China

+41 22 735 82 40
sales@gsx.com

+1 310 765 4139
sales@gsx.com

+86 15 61 84 29 801
sales@gsx.com
8
9

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Webinar Get in Step With Traveler Monitoring

  • 2. • Overview of "What's New" on Traveler Jan Kenney - IBM Market Segment Manager Messaging & Collaboration • Traveler Monitoring: The Biggest Challenges Jeffrey O'Halloran - BitRay Consulting Principal Consultant & President of the New England Lotus User group • Demonstration of GSX’s Solution for Traveler Adam Chadderdon – GSX Solutions US Channel Manager GSX Solutions© 2013 2
  • 3. IBM Notes Traveler 9x Overview and What's New! October 29, 2013 Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile  Click to add text © 2013 IBM Corporation
  • 4. Agenda ■ Overview of IBM Notes Traveler ■ What's New in IBM Notes Traveler 9/9.0.1 ■ Resources 2 | © 2013 IBM Corporation
  • 5. Overview of IBM Notes Traveler ■ In market since 2008! ■ Automatic wireless delivery of IBM Domino® ─ Email and PIM Data ─ Device security settings ■ 2-way synchronization ■ Over the air client or profile installation ■ Uses native device applications where applicable, for best integration ■ Works over all wired / wireless connections (CDMA, GPRS, GSM, WiFi, etc.) ■ Administration support for device security policies and remote wipe ■ It Just Works! 3 | © 2013 IBM Corporation
  • 6. Agenda ■ Overview of IBM Notes Traveler ■ What's New in IBM Notes Traveler 9/9.0.1 ■ Resources 4 | © 2013 IBM Corporation
  • 7. IBM Notes Traveler 9 – What's New? ■ Shipped March 2013 ■ To Do sync support for Notes Traveler for Andriod and Apple iOS. ■ Updated device support for Windows Phone, Windows Tablets and Blackberry 10 devices connecting to IBM Notes Traveler. ■ Updated server OS support. IBM Notes Traveler supports IBM in addition to Windows and Linux servers. | © 2013 IBM Corporation
  • 8. IBM Notes Traveler 9.0.1 – What's New? ■ IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013 ■ Online meeting support (click link directly from invitation and attend!) ■ Set Out-of-Office status while on-the-go from your iOS or Android mobile device ■ Calendar enhancements: ─ View calendar conflicts before accepting invitations ─ Add meeting details to calendar entries ■ Security enhancements: ─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices ─ New policy controls for attachment handling ■ Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms 6 | © 2013 IBM Corporation
  • 9. Resources ■ IBM Notes Traveler Product Documentation ─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation ■ IBM Notes Traveler Red Wiki ─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks ■ IBM Notes Traveler Support FAQ ─ http://www.ibm.com/support/docview.wss?uid=swg21450615 ■ IBM Notes Traveler Companion FAQ ─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ ■ IBM Notes Traveler Support Community ─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd eca04-36b9-441b-a27a-a82c1eb05a4a ■ IBM Notes Traveler Detailed System Requirements ─ https://www.ibm.com/support/docview.wss?uid=swg27007909 ■ IBM Notes Traveler Recommended Maintenance Levels ─ http://www.ibm.com/support/docview.wss?uid=swg24019529 7 | © 2013 IBM Corporation
  • 10. About Me Jeffrey M. O’Halloran Principal, BitRay Consulting • • • • • Co-Founder of BitRay Consulting LLC President of NELotus User Group IBM Notes/Domino since 1992 IBM Certified Advanced Application Developer 10+ Years in IT Management
  • 11. Agenda BitRay Consulting at a glance Challenges Monitoring Traveler Visibility and Awareness Understanding Issues Corrective Actions
  • 12. BitRay Consulting at a glance • BitRay Consulting Established in 2009 • Headquartered in Lowell MA  IBM Business Partner  Industries   Microelectronics Manufacturing  Transportation   Pharmaceutical Retail Core Competencies  Enterprise Content Management  Cross-Vendor System Integration  Data Migration  Web Applications/Portals  Mobile
  • 13. Challenges Monitoring IBM Notes Traveler • Simple Installation • IBM Notes Traveler “Just Works” • Much of Complexity is Hidden • Monitoring IBM Notes Traveler Service Levels • Underlying Components • External Dependencies • User Experience
  • 14. Visibility and Awareness • What to Monitor • • Clients • Traveler Server • • Related External Systems Sync Process How to Monitor • Domino Admin Client (Non-HA) • Web-based Admin Interface • Server Console • Monitoring Tool
  • 15. Understanding Issues – Console Commands • Is It On? • • Users • • “Tell Traveler User” Status • • “Show Tasks” “Tell Traveler Status” Statistics • “Tell Traveler Stat Show”
  • 16. Corrective Actions • Maximize memory • HTTP thread allocation • Traveler thread pools • Monitor for database fragmentation • Distribute Users • Be aware of external factors
  • 17. Summary More than a server task Monitor the Components that Matter Tell Traveler Stat Show Take Action Early
  • 18. About Me • Adam Chadderdon • US Channel Manager • GSX Solutions Inc.
  • 19. Agenda GSX Solutions at a glance GSX Monitor & Analyzer for IBM Notes Traveler Live demonstration Questions and Answers
  • 20. GSX Solutions • Founded in 1996 • IBM Business Partner for 17 years • Headquartered in Switzerland, with Offices in the USA, China and France • Specialized in Messaging and Collaboration Environment supervision • IBM Connect 2014 in Orlando in January and also in Japan 3
  • 21. 4
  • 22. Monitoring Capabilities IBM Notes Traveler Service Availability, Server Tasks & Servlets New! IBM Notes Traveler High Availability New! IBM Notes Traveler Mail Routing Key IBM Notes Traveler Statistics Server Up/Down & Server Access Time Message Flow statistics Device synchronizations User Information & Device Information Real-Time Graphs Specific IBM Notes Traveler Reports & Trends 5
  • 23. 6
  • 24. Free Trial Version 30 days Full features Up to 15 servers Unlimited users 7
  • 25. @GSX_Solutions Friend of GSX GSX-Solutions Like page Blog www.gsx.com/blog GSX Solutions HQ EMEA GSX Solutions America GSX Solutions Asia Geneva, Switzerland Boston, USA Shanghai, China +41 22 735 82 40 sales@gsx.com +1 310 765 4139 sales@gsx.com +86 15 61 84 29 801 sales@gsx.com 8
  • 26. 9