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Design Considerations for
Safe Patient Handling in
  Healthcare Facilities
                   Kirstyn Albrecht
     Physiotherapist, Safe Handling Advisor
    Counties Manukau District Health Board
                    Auckland, New Zealand
Overview

   CMDHB Clinical Services Building (CSB)
   Patient Handling Needs
   Considerations
        Equipment
        Dimensional
        Process
   Overcoming Challenges
   Learnings &
    Recommendations
Clinical Services Building (CSB)
Patient Care Area                             Beds (117)
Theatres                                          14
Recovery Unit                                     23
Theatre Admission and Discharge Unit              20
Short Stay Assessment & Planning Unit             42
High Dependency Unit                              18
Other Services
Sterile Supply Unit
Support Services
Design Phases
   Concept Design
   Preliminary Design: Meetings
    –   Architects
    –   Project Managers: CMDHB and External
    –   Clinicians and Physicians
    –   CMDHB Service Improvement Managers
    –   Other stakeholders eg OH&S, Infection control, Engineering
   Develop Design: More meetings…
   Detailed Design: Meetings & more meetings…
   Construction
Design Risk
   Risk: Design and build a clinical environment that doesn’t
    support safe moving and handling practice
    –   Patient Moving and Handling challenges for the lifetime of the facility




                                                         Copyright CMDHB 2011
Impact of poor ergonomic design
   Clinical time
   Injury
         27% Patient Handling, 20% Manual Handling
        CMDHB Injury Claims Data 2003-2011

   Cost
   Quality of care
   Model of care and practice
         57% of staff sometimes, infrequently or never
          have sufficient space in room to safely use
          equipment
        CMDHB Staff Survey November 2011
Patient Handling Needs Analysis

Patients
   Medical condition
   Physical characteristics
   Mobility level

Moving and Handling Tasks
   High risk activities and scenarios

Environment
   Space in room
   Other equipment and Storage
CMDHB Adapted Tool
Concise Patient Ceiling Track Needs Assessment Tool for
CMDHB – October 2011
Adapted for CMDHB use from: Patient Care Ergonomics Resource Guide: Safe Patient
Handling & Movement, Department of Veterans Affairs (October 2001)


1)   Patient Physical Characteristics and Dependency Levels
     a.   Describe the patients/residents on your unit.


     b.   Describe their level of cognitive participation.


     c. Average Unit population characteristics (# hospice beds, Alzheimer beds, TBI beds,
            etc.) and variability in this.


     d. Discuss proposed changes in the average daily census over the next two years.


     e. Identify typical distribution of patients by physical dependency level according to the
         definitions below. (Base on PHYSICAL LIMITATIONS not on clinical acuity)
          Note: This is not the same as patient acuity.   The total for the 5 categories should
                  equal your average daily census.
          ____    Total Dependence – Cannot help at all with transfers, full staff assistance for activity
                  during entire seven-day period. Requires total transfer at all times.
          ____    Extensive Assistance – Can perform part of activity, usually can follow simple
                  directions, may require tactile cueing, can bear some weight, sit up with assistance, has
                  some upper body strength, or may be able to pivot transfer. Over the last seven-day
                  period, help provided three or more times for weight-bearing transfers or may have
                  required a total transfer.
          ____    Limited Assistance – Highly involved in activity, able to pivot transfer and has
                  considerable upper body strength and bears some weight on legs. Can sit up well, but
                  may need some assistance. Guided maneuvering of limbs or other non-weight bearing
                  assistance three or more times, or help provided one or two times during the last seven
                  days.
          ____    Supervision – Oversight, encouragement, or cueing provided three or more times
                  during the last seven days or physical assistance provided only one or two times during
                  the last seven days.
          ____    Independent – Can ambulate normally without assistance in unusual situations may
                  need some limited assistance. Help or oversight may have been provided only one or
                  two times in the last seven days.

          Total Number of Patients on Unit :   ____

     f.   Indicate the weight range of patients on your unit.


     g.   Indicate the number of patients over 137kg.


     h.   Indicate the number of patients over 200kg.
2) Tool for Prioritizing High-Risk Patient Handling Tasks
Directions: For each task, consider the frequency of the task (high, moderate, low) and
musculoskeletal stress (high, moderate, low) of each task. Cross out tasks not typically
performed on your unit. Assign a rank (from 1 to 10) to the tasks you consider to be the
highest risk tasks contributing to musculoskeletal injuries for persons providing direct patient
care. A “10” should represent the highest risk, “9” for the second highest, etc.
     TASK         STRESS OF Task        RANK                      PATIENT HANDLING TASKS
  FREQUENCY
                  H= high           10= high-risk
H= high
                  M= moderate       1= low risk
M= moderate

L= low            L= low

                                                    Transferring a patient: (includes reverse activity)

                                                    From bed to wheelchair or shower/commode chair

                                                    From bed to chair/arm chair

                                                    From wheelchair or shower/commode to toilet

                                                    From bed to stretcher/bed

                                                    Moving a patient:

                                                    Lifting patient to the head of the bed

                                                    Repositioning patient in bed from side to side

                                                    Repositioning patient in chair or wheelchair

                                                    Lifting a patient up from the floor

                                                    Weighing a patient

                                                    Bathing a patient:

                                                    In bed

                                                    In a shower chair

                                                    On a shower trolley or stretcher

                                                    Other handling activities

                                                    Undressing/dressing a patient

                                                    Applying antiembolism stockings

                                                    Making an occupied bed

                                                    Feeding bed-ridden patient

                                                    Changing absorbent pad

                                                    Transporting patient off unit

                                                    Other Task:

Adapted from Owen, B.D. & Garg, A. (1991). AAOHN Journal, 39, (1).
What and How Much Equipment

   Floor hoists - 1 hoist to 10 patients
   Sit to Stand - 1 hoist to 10 patients
   Other Equipment - PAT slides, Sliding Sheets, Handling Belts
   Ceiling Hoist Coverage
    –   Limited information available
    –   Patient Handling and Movement Assessments: A White Paper (2010)
           Comprehensive Risk Assessment
Ceiling Hoist Estimations
    Determine % of patients requiring lift
          % Dependent + % Extensive Assistance = % Requiring lift


    Determine # of rooms requiring lift
         # Patients x % Requiring Lift = # of Rooms with lift
The Facility Guidelines Institute 2010, Patient Handling and Movement Assessments: A White Paper (2010)


    Example:
     30% Dependent + 20% Ext Assist = 50% Require lift
     50 Patients x 50% Require lift = 25 Bed spaces have a lift
Equipment Considerations
   Where it will be used and stored
   Number of staff required
   Size and dimensions
   Maintenance
   Features
   Safe Working Load (SWL)
   Provision for Bariatric patients
         33% CMDHB adults are obese
         Compared with 23% for NZ
        NZ Health Survey 2006/2007

                                        www.liko.com
Turning Space




Sourced: ARJO Guidebook for Architects and Planners, 2005
Dimensional Considerations
   Width of the room – for turning space
   Room layout and adaptability – bathroom and bedroom
   Wide doorways and corridors - to fit equipment through
   Position of toilet - with space each side
   Location of services – storage of equipment
   Bariatric and other specialist areas




       Copyright CMDHB 2011                       NZ Patient Handling Guidelin es 2003
Process Considerations

   Stakeholder awareness of safe handling
   Specialist Resource Availability
   Meeting Format
   Stakeholders requirements and focus
   Layers of hierarchy
   Prioritisation of needs
    –   Clinical
    –   Functional
    –   Budgetary
Overcoming Challenges
            Research:
             – Articles and resources
             – Industry expertise
             – Assessment Tools
            Moving and Handling network
            Supplier advice
___________________________________________________________________________________________________________________________________________________________________________________________________________________



            Work directly with clinicians
            Obtain senior management commitment
            Develop committee
            OH&SS team generic guidelines
Learnings

   Highly consultative process

   Project of this size needs clear:
    –   Process for specialist input into decision making process
    –   Prioritisation process to negotiate different stakeholder requirements

   More industry research required
Recommendations

   Early input from specialist
   Determine effective method for specialist input
   Business case as soon as possible
   Determine safe handling priorities
   Clearly establish patient handling needs and equipment
    requirements
   Educate and liaise with stakeholders
   Hang in there!
CSB Stage 1, Phase 2 today
References
A Guide to designing Workplaces for Safer Handling of People, Worksafe Victoria, 3rd edition, Sept 2007
ARJO Guidebook for Architects and Planners – Elderly Care Facilities, 2nd Edition, 2005, Sweden
Australian Health Facility Guidelines Vol 1 – Vol IV 2009
CMDHB Risk Pro Incident reporting system 2011
CMDHB Staff Patient Handling Survey 2011
Cohen M.H, et al, Patient Handling and Movement Assessments: A White Paper. April 2010. Prepared by the 2010 Health
           Guidelines REvison committee Specialty Subcommittee on Paient Movement. The Facility Guidelines Institute, April
           2010.
ECRI Institute, Ceiling Mounted Patient Lifts, Health Devices, April 2009
FGI Guidelines for Design and Construction of Health Care Facilities 2010 edition
Joliff, J., The miracle of lifting technology. Nursing Homes Magazine. September 2006
Owen, B.D. & Garg, A. (1991), AAOHN Journal, 39 (4)
Patient Care Ergonomics Resource Guide: Safe Patient Handling and Movement, Department of Veteran Affairs (October 2001)
Ronald, L.A, Yassi, A, Spiegel, J., Tate, R.B, Tait, D. and Mozel, M.R., Effectiveness of Installing Overhead Ceiling Lifts. AAOHN
           Journal, Mar 2002, Vol 50, No 3.
Spiegel, J., Yassi, A., Ronald, L.A., Tate, R.B, Hacking, P. and Colby, T. Implementing a Resident Lifting System in an Extended
           Care Hospital. AAOHN Journal, Mar 2002, Vol 50, No 3.
The New Zealand Patient Handling Guidelines, The Liten up Approach, ACC Worksafe 2003
Weinel, D., Successful Implementation of Ceiling-Mounted Lift Systems. Rehabilitation
           Nursing, Mar/Apr 2008: Vol 33, No. 2
Weitekamp, K., 2011. Just five years ago Gundersen Lutheran Health System, based in La Crosse, WI, was facing a challenge
           that’s common among healthcare facilities. Advance for Nurses.
Thank you
   Kirstyn Albrecht
    –   Kirstyn.albrecht@middlemore.co.nz
    –   Occupational Health & Safety
    –   Middlemore Hospital
    –   Otahuhu, Auckland 1640
    –   New Zealand
    –   Ph: 0064 9 276 0044 extn 8570

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Design Considerations for Safe Patient Handling in Healthcare Facilities

  • 1. Design Considerations for Safe Patient Handling in Healthcare Facilities Kirstyn Albrecht Physiotherapist, Safe Handling Advisor Counties Manukau District Health Board Auckland, New Zealand
  • 2. Overview  CMDHB Clinical Services Building (CSB)  Patient Handling Needs  Considerations  Equipment  Dimensional  Process  Overcoming Challenges  Learnings & Recommendations
  • 3. Clinical Services Building (CSB) Patient Care Area Beds (117) Theatres 14 Recovery Unit 23 Theatre Admission and Discharge Unit 20 Short Stay Assessment & Planning Unit 42 High Dependency Unit 18 Other Services Sterile Supply Unit Support Services
  • 4. Design Phases  Concept Design  Preliminary Design: Meetings – Architects – Project Managers: CMDHB and External – Clinicians and Physicians – CMDHB Service Improvement Managers – Other stakeholders eg OH&S, Infection control, Engineering  Develop Design: More meetings…  Detailed Design: Meetings & more meetings…  Construction
  • 5. Design Risk  Risk: Design and build a clinical environment that doesn’t support safe moving and handling practice – Patient Moving and Handling challenges for the lifetime of the facility Copyright CMDHB 2011
  • 6. Impact of poor ergonomic design  Clinical time  Injury  27% Patient Handling, 20% Manual Handling CMDHB Injury Claims Data 2003-2011  Cost  Quality of care  Model of care and practice  57% of staff sometimes, infrequently or never have sufficient space in room to safely use equipment CMDHB Staff Survey November 2011
  • 7. Patient Handling Needs Analysis Patients  Medical condition  Physical characteristics  Mobility level Moving and Handling Tasks  High risk activities and scenarios Environment  Space in room  Other equipment and Storage
  • 8. CMDHB Adapted Tool Concise Patient Ceiling Track Needs Assessment Tool for CMDHB – October 2011 Adapted for CMDHB use from: Patient Care Ergonomics Resource Guide: Safe Patient Handling & Movement, Department of Veterans Affairs (October 2001) 1) Patient Physical Characteristics and Dependency Levels a. Describe the patients/residents on your unit. b. Describe their level of cognitive participation. c. Average Unit population characteristics (# hospice beds, Alzheimer beds, TBI beds, etc.) and variability in this. d. Discuss proposed changes in the average daily census over the next two years. e. Identify typical distribution of patients by physical dependency level according to the definitions below. (Base on PHYSICAL LIMITATIONS not on clinical acuity) Note: This is not the same as patient acuity. The total for the 5 categories should equal your average daily census. ____ Total Dependence – Cannot help at all with transfers, full staff assistance for activity during entire seven-day period. Requires total transfer at all times. ____ Extensive Assistance – Can perform part of activity, usually can follow simple directions, may require tactile cueing, can bear some weight, sit up with assistance, has some upper body strength, or may be able to pivot transfer. Over the last seven-day period, help provided three or more times for weight-bearing transfers or may have required a total transfer. ____ Limited Assistance – Highly involved in activity, able to pivot transfer and has considerable upper body strength and bears some weight on legs. Can sit up well, but may need some assistance. Guided maneuvering of limbs or other non-weight bearing assistance three or more times, or help provided one or two times during the last seven days. ____ Supervision – Oversight, encouragement, or cueing provided three or more times during the last seven days or physical assistance provided only one or two times during the last seven days. ____ Independent – Can ambulate normally without assistance in unusual situations may need some limited assistance. Help or oversight may have been provided only one or two times in the last seven days. Total Number of Patients on Unit : ____ f. Indicate the weight range of patients on your unit. g. Indicate the number of patients over 137kg. h. Indicate the number of patients over 200kg.
  • 9. 2) Tool for Prioritizing High-Risk Patient Handling Tasks Directions: For each task, consider the frequency of the task (high, moderate, low) and musculoskeletal stress (high, moderate, low) of each task. Cross out tasks not typically performed on your unit. Assign a rank (from 1 to 10) to the tasks you consider to be the highest risk tasks contributing to musculoskeletal injuries for persons providing direct patient care. A “10” should represent the highest risk, “9” for the second highest, etc. TASK STRESS OF Task RANK PATIENT HANDLING TASKS FREQUENCY H= high 10= high-risk H= high M= moderate 1= low risk M= moderate L= low L= low Transferring a patient: (includes reverse activity) From bed to wheelchair or shower/commode chair From bed to chair/arm chair From wheelchair or shower/commode to toilet From bed to stretcher/bed Moving a patient: Lifting patient to the head of the bed Repositioning patient in bed from side to side Repositioning patient in chair or wheelchair Lifting a patient up from the floor Weighing a patient Bathing a patient: In bed In a shower chair On a shower trolley or stretcher Other handling activities Undressing/dressing a patient Applying antiembolism stockings Making an occupied bed Feeding bed-ridden patient Changing absorbent pad Transporting patient off unit Other Task: Adapted from Owen, B.D. & Garg, A. (1991). AAOHN Journal, 39, (1).
  • 10. What and How Much Equipment  Floor hoists - 1 hoist to 10 patients  Sit to Stand - 1 hoist to 10 patients  Other Equipment - PAT slides, Sliding Sheets, Handling Belts  Ceiling Hoist Coverage – Limited information available – Patient Handling and Movement Assessments: A White Paper (2010)  Comprehensive Risk Assessment
  • 11. Ceiling Hoist Estimations  Determine % of patients requiring lift % Dependent + % Extensive Assistance = % Requiring lift  Determine # of rooms requiring lift # Patients x % Requiring Lift = # of Rooms with lift The Facility Guidelines Institute 2010, Patient Handling and Movement Assessments: A White Paper (2010)  Example: 30% Dependent + 20% Ext Assist = 50% Require lift 50 Patients x 50% Require lift = 25 Bed spaces have a lift
  • 12. Equipment Considerations  Where it will be used and stored  Number of staff required  Size and dimensions  Maintenance  Features  Safe Working Load (SWL)  Provision for Bariatric patients  33% CMDHB adults are obese  Compared with 23% for NZ NZ Health Survey 2006/2007 www.liko.com
  • 13. Turning Space Sourced: ARJO Guidebook for Architects and Planners, 2005
  • 14. Dimensional Considerations  Width of the room – for turning space  Room layout and adaptability – bathroom and bedroom  Wide doorways and corridors - to fit equipment through  Position of toilet - with space each side  Location of services – storage of equipment  Bariatric and other specialist areas Copyright CMDHB 2011 NZ Patient Handling Guidelin es 2003
  • 15. Process Considerations  Stakeholder awareness of safe handling  Specialist Resource Availability  Meeting Format  Stakeholders requirements and focus  Layers of hierarchy  Prioritisation of needs – Clinical – Functional – Budgetary
  • 16. Overcoming Challenges  Research: – Articles and resources – Industry expertise – Assessment Tools  Moving and Handling network  Supplier advice ___________________________________________________________________________________________________________________________________________________________________________________________________________________  Work directly with clinicians  Obtain senior management commitment  Develop committee  OH&SS team generic guidelines
  • 17. Learnings  Highly consultative process  Project of this size needs clear: – Process for specialist input into decision making process – Prioritisation process to negotiate different stakeholder requirements  More industry research required
  • 18. Recommendations  Early input from specialist  Determine effective method for specialist input  Business case as soon as possible  Determine safe handling priorities  Clearly establish patient handling needs and equipment requirements  Educate and liaise with stakeholders  Hang in there!
  • 19. CSB Stage 1, Phase 2 today
  • 20. References A Guide to designing Workplaces for Safer Handling of People, Worksafe Victoria, 3rd edition, Sept 2007 ARJO Guidebook for Architects and Planners – Elderly Care Facilities, 2nd Edition, 2005, Sweden Australian Health Facility Guidelines Vol 1 – Vol IV 2009 CMDHB Risk Pro Incident reporting system 2011 CMDHB Staff Patient Handling Survey 2011 Cohen M.H, et al, Patient Handling and Movement Assessments: A White Paper. April 2010. Prepared by the 2010 Health Guidelines REvison committee Specialty Subcommittee on Paient Movement. The Facility Guidelines Institute, April 2010. ECRI Institute, Ceiling Mounted Patient Lifts, Health Devices, April 2009 FGI Guidelines for Design and Construction of Health Care Facilities 2010 edition Joliff, J., The miracle of lifting technology. Nursing Homes Magazine. September 2006 Owen, B.D. & Garg, A. (1991), AAOHN Journal, 39 (4) Patient Care Ergonomics Resource Guide: Safe Patient Handling and Movement, Department of Veteran Affairs (October 2001) Ronald, L.A, Yassi, A, Spiegel, J., Tate, R.B, Tait, D. and Mozel, M.R., Effectiveness of Installing Overhead Ceiling Lifts. AAOHN Journal, Mar 2002, Vol 50, No 3. Spiegel, J., Yassi, A., Ronald, L.A., Tate, R.B, Hacking, P. and Colby, T. Implementing a Resident Lifting System in an Extended Care Hospital. AAOHN Journal, Mar 2002, Vol 50, No 3. The New Zealand Patient Handling Guidelines, The Liten up Approach, ACC Worksafe 2003 Weinel, D., Successful Implementation of Ceiling-Mounted Lift Systems. Rehabilitation Nursing, Mar/Apr 2008: Vol 33, No. 2 Weitekamp, K., 2011. Just five years ago Gundersen Lutheran Health System, based in La Crosse, WI, was facing a challenge that’s common among healthcare facilities. Advance for Nurses.
  • 21. Thank you  Kirstyn Albrecht – Kirstyn.albrecht@middlemore.co.nz – Occupational Health & Safety – Middlemore Hospital – Otahuhu, Auckland 1640 – New Zealand – Ph: 0064 9 276 0044 extn 8570