Kathy Nancarrow Safety, Health & Environment Advisor, Spotless Facility Services (NZ) Limited (P43, Wednesday, NZI 5 Room)

1. Challenging the boundaries
Spotless Facility Services (NZ) Ltd
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2. In partnership;
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3. About Spotless:
Spotless is an international services
company specialising in outsourced facility
management
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4. Spotless divisions;
Food Services
Cleaning Services
Laundry Services
Managed Services
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5. Health & Safety in Employment Act:
The Health and Safety in Employment Act outlines
responsibilities and expectations for employers
and employees in the prevention of harm to
people while at work.
Spotless has a responsibility to ensure their
employees are kept safe while working at our
clients sites
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6. The challenge to Spotless:
The challenge to Spotless is how we ensure our
employees are provided with the practical skills
training they require to carry out their work in a
safe manner
While working on our clients sites, our employees
often utilise a mixture of our own systems and
our clients systems.
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7. How it all works for employees;
Specifically relating to the work we carry out at Hospitals throughout
New Zealand, moving and handling materials and patients is a large
part of a Spotless employees role
Moving and handling training and toolbox meetings are in place for
employees
Orderlies attend DHB practical patient moving training upon induction
This practical training incorporates the LITEN up concept;
Load
Individual
Task
Environment
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8. Refreshing the Liten up programme;
How could we keep the practical moving and handling training top of
mind with our employees while working on our clients sites?
We needed a format that would be;
• carried out by supervisors and orderlies at their
meetings
• quick to carry out
• complements the DHB practical LITEN up training but
has extra information sitting behind these topics
• fits with our Safety@Spotless format for toolbox topics
and take 5 concept
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9. Toolbox currently;
Monthly meetings where employees are encouraged
to participate
Suite of toolbox information for managers to use at
their meetings
Often employees present the toolbox topic
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10. Spotless current toolbox topic format;
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11. Tools;
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13. Spotless moving
and Handling
program;
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14. Part 1; Load
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15. Part 2; Individual
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16. Part 3; Task
The task
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17. Part 4; Environment
The environment the person is
working in;
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18. Further documents behind each section;
The patient or item being moved – some further information or tools
are provided in the form of awareness about different patients
and the items they are working with
The person doing the task – factors that can influence the way they
perform the task for example are they taking their breaks, feeling
fit for work, enough rest, eating well, keeping hydrated (wellness
diary, stretching tools)
Instructions on the best way to carry out the task – safe work
procedures, method of the month tools
How the environment the person works in will affect the work they
carry out – dark, cramped, lots of other people in the area
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19. How the documents work together;
Moving &Handling
Part 1; Load + Part 2;
Individual
+ Part 3; Task + Part 4;
Environment
Method of the
Awareness tools Wellness diary Awareness tools
month
Safe work
Stretching tools procedures
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20. How is the message communicated?
Toolbox meetings
Training sessions
Individual demonstrations
Behavioural safety observations
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21. Next steps;
Further tools to back up the sections
Guest speakers at toolbox meetings, for example
dieticians, physiotherapists
Behavioural observations and feedback to
employees
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22. Questions?
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