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Crowdsourcing: the British Library experience

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A talk for the CILIP MMIT group at their 'The wisdom of the crowd? Crowdsourcing for information professionals' event, Heritage Quay, University of Huddersfield, March 2018

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Crowdsourcing: the British Library experience

  1. 1. Crowdsourcing: the British Library experience Dr. Mia Ridge, @mia_out Digital Curator, British Library The wisdom of the crowd? Crowdsourcing for information professionals Heritage Quay, University of Huddersfield, March 2018
  2. 2. Overview • About me • Crowdsourcing in cultural heritage: what and why? • Crowdsourcing at the British Library • Lessons learnt • Questions
  3. 3. About me
  4. 4. Crowdsourcing in cultural heritage: what and why?
  5. 5. Asking the public to help with tasks that contribute to a shared, significant goal or research interest related to cultural heritage collections or knowledge. The activities and/or goals should be inherently rewarding. Crowdsourcing in cultural heritage https://www.flickr.com/photos/nlireland/5786204856
  6. 6. Heritage crowdsourcing as volunteering https://www.flickr.com/photos/statelibraryofnsw/4659373140
  7. 7. Why ask the public to help?
  8. 8. 'For research, inspiration and enjoyment'
  9. 9. To create meaningful experiences with collections https://www.flickr.com/photos/george_eastman_house/2987740474/
  10. 10. http://herbariaunited.org/atHome/ To provide opportunities for learning
  11. 11. Crowdsourcing at the British Library
  12. 12. British Library Sound Maps Your accents http://sounds.bl.uk/Sound-Maps/Your-Accents http://sounds.bl.uk/Sound-Maps/UK-Soundmap
  13. 13. http://www.bl.uk/maps/ British Library Georeferencer
  14. 14. Convert-a-card
  15. 15. Playbills 'In the Spotlight' Collection of over 230,000 printed sheets in 1,000 volumes Minimal cataloguing: 'A collection of playbills from miscellaneous Plymouth theatres 1796-1882' No information about individual playbills, performances, people
  16. 16. Tasks broken into 'microtasks'
  17. 17. Opportunities for engagement In the Spotlight
  18. 18. Project forum
  19. 19. Lessons learnt
  20. 20. Designing successful crowdsourcing projects • Project design – Manage internal impact – Plan to iterate after launch • User experience (interface, interaction) design – Onboarding, first task – Maintaining participation despite changes in motivation over time
  21. 21. Plan for ingest and workflow
  22. 22. Put work into internal comms
  23. 23. What support do staff need? https://www.flickr.com/photos/stockholmtransportmuseum_commons/8744070574
  24. 24. https://www.flickr.com/photos/nlireland/5786204856 It takes work to be a good host
  25. 25. Invest in UX and task design
  26. 26. Put work into invitations
  27. 27. Getting instructions right is hard
  28. 28. Measuring impact (usefully) takes time
  29. 29. Turning curiosity into outreach Experimenting with working with participants to turn their stories into blog posts, newsletters
  30. 30. Plan for a graceful exit https://www.flickr.com/photos/fylkesarkiv/4545543824
  31. 31. Thanks for listening! Questions? In the Spotlight http://playbills.libcrowds.com/ @LibCrowds newsletter http://eepurl.com/btvBKT Dr. Mia Ridge, @mia_out Digital Curator, British Library

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