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Futurist talk originally given at CeBIT
        Australia WebForward conference
        2009 with goal of provoking discussion.

        ... not your ordinary corporate deck ...

today
  Mobile Internet
 tomorrow
    What?

                             Dr Michael Harries
                    Director Strategy and Communications
                 Citrix Labs and CTO Office, Citrix Systems
                                          @michaelharries
Some of us surround
                                                    our children with
© 2009 Citrix Systems, Inc. — All rights reserved
                                                    music in order to ... 2
... create musically aware, capable
                                                    people.
                                                    With the mobile internet - we‘re
                                                    surrounding our kids with ever more
                                                    connectivity. We have no idea where it
                                                    leads ...
© 2009 Citrix Systems, Inc. — All rights reserved                                            3
... excepting that
                                                    they will certainly
                                                    see us as dinosaurs!




© 2009 Citrix Systems, Inc. — All rights reserved                          4
I see three long term
                                                       trends for the mobile
                                                       internet ...




 synthesis
  society
awareness
   © 2009 Citrix Systems, Inc. — All rights reserved                           5
... informed by current
                                                     trends best exemplified
                                                     by the iPhone.




1b!
 © 2009 Citrix Systems, Inc. — All rights reserved                             6
fart apps
       mobile
      internet
                                      games

                                    social
                                   networks

                                      utilities

                                   business
                                     apps



Today there are five
categories in the
mobile internet ...


                 © 2009 Citrix Systems, Inc. — All rights reserved   7
fart apps
        mobile
       internet
                                       games

                                     social
                                    networks

                                       utilities

                                    business
                                      apps



... ―Fart Apps‖ – 30 seconds
of amusement - gags that
work in social settings.


                  © 2009 Citrix Systems, Inc. — All rights reserved   8
fart apps
      mobile
     internet
                                     games

                                   social
                                  networks

                                     utilities

                                  business
                                    apps




... Games – much
like on the PC ...



                © 2009 Citrix Systems, Inc. — All rights reserved   9
fart apps
       mobile
      internet
                                      games

                                    social
                                   networks

                                      utilities

                                   business
                                     apps



... Social networking
apps, much more
compelling on mobile
devices ...

                 © 2009 Citrix Systems, Inc. — All rights reserved   10
fart apps
        mobile
       internet
                                        games

                                      social
                                     networks

                                        utilities

                                     business
                                       apps




... Utilities – slices of
information made
easy ...

                   © 2009 Citrix Systems, Inc. — All rights reserved   11
fart apps
      mobile
     internet
                                       games

                                     social
                                    networks

                                       utilities

                                    business
                                      apps



... and business apps –
including email and calendar –
and now the Citrix Receiver for
ALL windows applications.

http://www.citrix.com/homeiphone
                  © 2009 Citrix Systems, Inc. — All rights reserved   12
The future for the
mobile internet holds
three major trends ...
                                                                       synthesis
                                                                           society
                                                                            awareness




                   © 2009 Citrix Systems, Inc. — All rights reserved                13
synthesis




                                                     ... Synthesis, the merging of
                                                     phone/ pda/ netbook/ laptop/
                                                     notebook/ desktop ...
© 2009 Citrix Systems, Inc. — All rights reserved                                14
... for example, the Citrix
                                                    Nirvana phone concept is very
                                                    near, remote Windows session
                                                    from a mobile phone with full
                                                    keyboard and screen.




                                       http://nirvanaphone.com

© 2009 Citrix Systems, Inc. — All rights reserved                             15
Society is about the future
                                                       technology and social/cultural
                                                       fulfilment of context sensitive
                                                       mobile devices with the social
                                                       networking gold rush.

society                                                (More on this in another talk.)




   © 2009 Citrix Systems, Inc. — All rights reserved                                     16
Both the Synergy and Society trends
                                               are about how the devices evolve.
                                               Awareness is about how the mobile
                                               internet device will evolve us!



awareness




 © 2009 Citrix Systems, Inc. — All rights reserved                                   17
Like the mobile phone, the mobile
                                                    internet is with us 24 x 7. This is
                                                    new and can be considered as
                                                    ‗ambient technology‘. Previous
                                                    attempts at ―ambient tech include ...




© 2009 Citrix Systems, Inc. — All rights reserved                                           18
... The Ambient Orb. This is an elegant
(wireless) device, that provides
‗information at a glance, rather than by
lookup. It can be configured to show
stock market trends, business KPI, etc.
http://www.ambientdevices.com/cat/orb/orborder.html                               ambient
                                                                                    orb




                              © 2009 Citrix Systems, Inc. — All rights reserved             19
The ‗ambient umbrella‘ is another
ambient device. It glows when rain
is forecast.
This device makes glancable
information contextual and ambient.



       ambient
       umbrella




                  © 2009 Citrix Systems, Inc. — All rights reserved   20
Devices have also been used
to address handicaps – in
some ways the ultimate
‗contextual‘ challenge


                   © 2009 Citrix Systems, Inc. — All rights reserved   21
“seeing”
       with the back
   Bach-y-Rita, 1969




A standout experiment from the 60s
showed that a 20 x 20 vibrating pad
against the subjects back could act as
substitute eyes. Subjects were able to
identify peoples expressions and to
build a 3d model of the room.
                  © 2009 Citrix Systems, Inc. — All rights reserved   22
Today, this line of work continues,
but with far more efficient
technology. Now people can be
made to see through a 12x12 grid
of electrodes on the tongue.




           “seeing”
    with the tongue



                   © 2009 Citrix Systems, Inc. — All rights reserved   23
Similar outcomes have
been reported with
rebuilding a sense of
balance.




                 © 2009 Citrix Systems, Inc. — All rights reserved   24
There are also some fascinating
                                                    experiments that add NEW senses.
                                                    This belt vibrates on the North-most
                                                    side and was used to experiment
                                                    with adding a sense of absolute
                                                    direction.




© 2009 Citrix Systems, Inc. — All rights reserved                                   25
All of these devices are examples of
a new science called Neuroplasticity.

For more information I recommend
―The Brain that Changes Itself‖.




                   © 2009 Citrix Systems, Inc. — All rights reserved   26
How do neuroplasticity and ambient devices
                                               relate to the mobile internet?

                                               Let‘s look at what‘s new. What does the
                                               ‗ambient‘ mobile internet bring us?

                                               We‘ve already talked about 24 x 7 presence in
                                               our lives, or ambience.




© 2009 Citrix Systems, Inc. — All rights reserved                                        27
The other major change is that the
                                                          ‗channel‘ for new mobile applications has
                                                          been revolutionised by the app store.
                                                          New apps on mobile devices are
                                                          incredibly simple to get to market – in

―no‖ barriers                                             contrast to the purpose built devices
                                                          shown previously.

  to entry




      © 2009 Citrix Systems, Inc. — All rights reserved                                       28
Let‘s look at a very pragmatic, down to
earth, ‗awareness‘ application.

Every year children are injured travelling
to and from school. To reduce this many
countries have introduced ‗School Zones‘.
However they are often missed by the
                     © 2009 Citrix Systems, Inc. — All rights reserved   29

driver.
iTraffic Australia is an audio focused
application that provides subtle ‗nudges
to awareness when the user is
approaching school zones, or traffic
cameras, and you could imagine it also
providing warnings about traffic black-
spots or traffic delays.




                           iTraffic
                          Australia
                   http://itrafficapp.com/


 Disclosure:
 iTraffic Australia is a product of a January 2009
 Sydney Startup Camp.
 http://www.startup-australia.org/startupcamp2
 I was part of the team for this application, and
 remain an advisor.       © 2009 Citrix Systems, Inc. — All rights reserved   30
Taking this all back up a level.
                                                        Marshall McLuhan started the
                                                        field of media studies in the
                                                        60s. He coined the term
                                                        ‗media‘. Among his many
                                                        quotable quotes is this gem.




                                                    ―We shape our tools
                                                     and afterwards our
                                                      tools shape us‖


© 2009 Citrix Systems, Inc. — All rights reserved                                     31
―the mind is just
                                                      less and less
                                                       in the head‖



                                                    To become even more
                                                    metaphysical. Philosopher Andy
                                                    Clark talks about the way we use
                                                    our tools and incorporate them into
                                                    our very minds. His conclusion is
                                                    that what makes us human is that
© 2009 Citrix Systems, Inc. — All rights reserved
                                                    we are naturally cyborgs.         32
Dinosaurs did not in fact become
extinct, they evolved.
We‘re at an exciting time of change.
The mobile internet brings change                                         Long term trends
and literally new ways of thinking.
                                                                          Synthesis –
                                                                          desktop/laptop/mobile device


                                                                          Converged social networks




                      © 2009 Citrix Systems, Inc. — All rights reserved                          33
There are three major trends affecting
the mobile internet.

This is a time of major change. Look
beyond the current app store gold rush.
The future is nearer than you think.




            synthesis
             society
           awareness

                      © 2009 Citrix Systems, Inc. — All rights reserved   34
Citrix Labs is the future oriented part of
the Citrix Engineering organization.




              No Derivative Works

                        © 2009 Citrix Systems, Inc. — All rights reserved   35

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Today Mobile Internet, Tomorrow What Michael Harries Citrix May 2009

  • 1. Futurist talk originally given at CeBIT Australia WebForward conference 2009 with goal of provoking discussion. ... not your ordinary corporate deck ... today Mobile Internet tomorrow What? Dr Michael Harries Director Strategy and Communications Citrix Labs and CTO Office, Citrix Systems @michaelharries
  • 2. Some of us surround our children with © 2009 Citrix Systems, Inc. — All rights reserved music in order to ... 2
  • 3. ... create musically aware, capable people. With the mobile internet - we‘re surrounding our kids with ever more connectivity. We have no idea where it leads ... © 2009 Citrix Systems, Inc. — All rights reserved 3
  • 4. ... excepting that they will certainly see us as dinosaurs! © 2009 Citrix Systems, Inc. — All rights reserved 4
  • 5. I see three long term trends for the mobile internet ... synthesis society awareness © 2009 Citrix Systems, Inc. — All rights reserved 5
  • 6. ... informed by current trends best exemplified by the iPhone. 1b! © 2009 Citrix Systems, Inc. — All rights reserved 6
  • 7. fart apps mobile internet games social networks utilities business apps Today there are five categories in the mobile internet ... © 2009 Citrix Systems, Inc. — All rights reserved 7
  • 8. fart apps mobile internet games social networks utilities business apps ... ―Fart Apps‖ – 30 seconds of amusement - gags that work in social settings. © 2009 Citrix Systems, Inc. — All rights reserved 8
  • 9. fart apps mobile internet games social networks utilities business apps ... Games – much like on the PC ... © 2009 Citrix Systems, Inc. — All rights reserved 9
  • 10. fart apps mobile internet games social networks utilities business apps ... Social networking apps, much more compelling on mobile devices ... © 2009 Citrix Systems, Inc. — All rights reserved 10
  • 11. fart apps mobile internet games social networks utilities business apps ... Utilities – slices of information made easy ... © 2009 Citrix Systems, Inc. — All rights reserved 11
  • 12. fart apps mobile internet games social networks utilities business apps ... and business apps – including email and calendar – and now the Citrix Receiver for ALL windows applications. http://www.citrix.com/homeiphone © 2009 Citrix Systems, Inc. — All rights reserved 12
  • 13. The future for the mobile internet holds three major trends ... synthesis society awareness © 2009 Citrix Systems, Inc. — All rights reserved 13
  • 14. synthesis ... Synthesis, the merging of phone/ pda/ netbook/ laptop/ notebook/ desktop ... © 2009 Citrix Systems, Inc. — All rights reserved 14
  • 15. ... for example, the Citrix Nirvana phone concept is very near, remote Windows session from a mobile phone with full keyboard and screen. http://nirvanaphone.com © 2009 Citrix Systems, Inc. — All rights reserved 15
  • 16. Society is about the future technology and social/cultural fulfilment of context sensitive mobile devices with the social networking gold rush. society (More on this in another talk.) © 2009 Citrix Systems, Inc. — All rights reserved 16
  • 17. Both the Synergy and Society trends are about how the devices evolve. Awareness is about how the mobile internet device will evolve us! awareness © 2009 Citrix Systems, Inc. — All rights reserved 17
  • 18. Like the mobile phone, the mobile internet is with us 24 x 7. This is new and can be considered as ‗ambient technology‘. Previous attempts at ―ambient tech include ... © 2009 Citrix Systems, Inc. — All rights reserved 18
  • 19. ... The Ambient Orb. This is an elegant (wireless) device, that provides ‗information at a glance, rather than by lookup. It can be configured to show stock market trends, business KPI, etc. http://www.ambientdevices.com/cat/orb/orborder.html ambient orb © 2009 Citrix Systems, Inc. — All rights reserved 19
  • 20. The ‗ambient umbrella‘ is another ambient device. It glows when rain is forecast. This device makes glancable information contextual and ambient. ambient umbrella © 2009 Citrix Systems, Inc. — All rights reserved 20
  • 21. Devices have also been used to address handicaps – in some ways the ultimate ‗contextual‘ challenge © 2009 Citrix Systems, Inc. — All rights reserved 21
  • 22. “seeing” with the back Bach-y-Rita, 1969 A standout experiment from the 60s showed that a 20 x 20 vibrating pad against the subjects back could act as substitute eyes. Subjects were able to identify peoples expressions and to build a 3d model of the room. © 2009 Citrix Systems, Inc. — All rights reserved 22
  • 23. Today, this line of work continues, but with far more efficient technology. Now people can be made to see through a 12x12 grid of electrodes on the tongue. “seeing” with the tongue © 2009 Citrix Systems, Inc. — All rights reserved 23
  • 24. Similar outcomes have been reported with rebuilding a sense of balance. © 2009 Citrix Systems, Inc. — All rights reserved 24
  • 25. There are also some fascinating experiments that add NEW senses. This belt vibrates on the North-most side and was used to experiment with adding a sense of absolute direction. © 2009 Citrix Systems, Inc. — All rights reserved 25
  • 26. All of these devices are examples of a new science called Neuroplasticity. For more information I recommend ―The Brain that Changes Itself‖. © 2009 Citrix Systems, Inc. — All rights reserved 26
  • 27. How do neuroplasticity and ambient devices relate to the mobile internet? Let‘s look at what‘s new. What does the ‗ambient‘ mobile internet bring us? We‘ve already talked about 24 x 7 presence in our lives, or ambience. © 2009 Citrix Systems, Inc. — All rights reserved 27
  • 28. The other major change is that the ‗channel‘ for new mobile applications has been revolutionised by the app store. New apps on mobile devices are incredibly simple to get to market – in ―no‖ barriers contrast to the purpose built devices shown previously. to entry © 2009 Citrix Systems, Inc. — All rights reserved 28
  • 29. Let‘s look at a very pragmatic, down to earth, ‗awareness‘ application. Every year children are injured travelling to and from school. To reduce this many countries have introduced ‗School Zones‘. However they are often missed by the © 2009 Citrix Systems, Inc. — All rights reserved 29 driver.
  • 30. iTraffic Australia is an audio focused application that provides subtle ‗nudges to awareness when the user is approaching school zones, or traffic cameras, and you could imagine it also providing warnings about traffic black- spots or traffic delays. iTraffic Australia http://itrafficapp.com/ Disclosure: iTraffic Australia is a product of a January 2009 Sydney Startup Camp. http://www.startup-australia.org/startupcamp2 I was part of the team for this application, and remain an advisor. © 2009 Citrix Systems, Inc. — All rights reserved 30
  • 31. Taking this all back up a level. Marshall McLuhan started the field of media studies in the 60s. He coined the term ‗media‘. Among his many quotable quotes is this gem. ―We shape our tools and afterwards our tools shape us‖ © 2009 Citrix Systems, Inc. — All rights reserved 31
  • 32. ―the mind is just less and less in the head‖ To become even more metaphysical. Philosopher Andy Clark talks about the way we use our tools and incorporate them into our very minds. His conclusion is that what makes us human is that © 2009 Citrix Systems, Inc. — All rights reserved we are naturally cyborgs. 32
  • 33. Dinosaurs did not in fact become extinct, they evolved. We‘re at an exciting time of change. The mobile internet brings change Long term trends and literally new ways of thinking. Synthesis – desktop/laptop/mobile device Converged social networks © 2009 Citrix Systems, Inc. — All rights reserved 33
  • 34. There are three major trends affecting the mobile internet. This is a time of major change. Look beyond the current app store gold rush. The future is nearer than you think. synthesis society awareness © 2009 Citrix Systems, Inc. — All rights reserved 34
  • 35. Citrix Labs is the future oriented part of the Citrix Engineering organization. No Derivative Works © 2009 Citrix Systems, Inc. — All rights reserved 35